9930 Communication courses in Garforth delivered Online

 This diploma course will well equip you with the necessary skills on site promotion to become more profitable. Enrol now. Description: Site Promotion is a significant aspect of marketing your products since it can reach a larger scope of the internet. You will be able to use this opportunity to teach us or make us help in twining about the status of DFTC. This course is perfect even for beginners since it will discuss the site promotion basics and how to use directories to promote your site. Then you will be able to use Meta tags and keywords efficiently and become someone who knows how to market effectively. Then this course will give emphasis on the importance of reader's loyalty to keep your business up and make the site easy to access and navigate then use the colour psychology in communication. You will be able to build links, create and promote a series for return visits. Lastly, this course will teach you how to have excellent concept or content and the use of the network. Who is the course for? Employees of the business industry and other businessmen who want to learn the ways to become a successful internet business owner through effective site promotion. Individuals who have an interest in creating their own internet business and to be able to promote their sites. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Site Promotion Course will be very beneficial to possess and very helpful, especially to: Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Site Developer Top Executives. Site Promotion Course Site Promotion Basics 00:30:00 Use Directories 00:30:00 Meta Tags And Keywords 01:00:00 Build Reader Loyalty 00:15:00 Make The Site Easy To Navigate And Use Color Psychology 00:30:00 Build Links 00:30:00 Create And Promote A Series For Return Visits 00:30:00 Use Network Exchanges 00:15:00 Have An Awesome Content 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Site Promotion Course 00:20:00 Final Exam Final Exam- Site Promotion Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Writing about travel isn’t just about places — it’s about stories. The Travel Writing Essentials Course invites you into the world of sharp observations, witty commentary, and moments that breathe life into unfamiliar places. Whether it's the chaotic charm of a local market or the silence of a mountain pass, this course teaches you how to turn your memories into words that matter. You'll learn how to shape experiences with purpose, spot what readers actually care about, and write pieces that are more than just “nice views and good food”. This course is designed for those who have a passport full of stamps — or simply a head full of dreams. You don’t need to be a globe-trotter to write well; what you need is a curious eye, a love of storytelling, and the right tools to capture it all. With the travel writing market evolving and digital publishing on the rise, there’s never been a better time to sharpen your voice and find your niche. If you've got tales to tell, let’s make them worth reading. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Travel Writing Module 2: Building a Strong Foundation Module 3: Capturing the Essence of a Place Module 4: Developing Compelling Characters Module 5: Crafting Engaging Narratives Module 6: Evoking Emotions in Readers Module 7: Writing for Different Mediums Module 8: Editing and Polishing Your Work Learning Outcomes: Develop strong storytelling skills to create compelling travel narratives. Master character development techniques for richer and more immersive writing. Gain proficiency in capturing the unique essence of diverse travel destinations. Acquire the ability to evoke powerful emotions in readers through your writing. Explore versatile writing styles suitable for different media platforms. Hone your editing skills to refine and polish your travel writing craft. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring travel writers and bloggers Journalists seeking to diversify their writing skills Creative writers passionate about exploring new horizons Communication professionals aiming to enhance their storytelling Tourism enthusiasts eager to share their travel experiences Content creators looking to break into the travel niche Students interested in honing their writing abilities Individuals with a fervour for transforming travel experiences into captivating stories Career path Travel Writer Freelance Travel Journalist Content Creator for Travel Platforms Tourism Copywriter Travel Blogger Magazine Feature Writer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today's competitive marketplace, a solid understanding of sales and management is essential for any business seeking to boost its sales performance and grow its market share. The "Sales and Management in Selling" course offers a comprehensive insight into the principles of sales, focusing on effective management strategies that drive success. It is designed to enhance your understanding of consumer behaviour, market trends, and sales techniques that are key to achieving long-term business objectives. Through this course, learners will develop a nuanced approach to managing sales teams, improving customer relationships, and driving business profitability. The course content has been meticulously crafted to equip individuals with the knowledge required to tackle sales challenges head-on and manage teams that perform at their best. By covering everything from sales techniques to the intricacies of effective management, participants will gain valuable insights that can be applied across a wide range of business settings. Whether you're new to the world of sales or looking to refine your existing skills, this course provides the necessary foundation to excel. Dive in and discover how a well-managed sales strategy can transform your business outcomes. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Sales and Sales Growth Module 2: Sales Presentation and Selling Module 3: Sales Negotiations and Dealing with Customers Module 4: Marketing and Sales Module 5: Strategic Planning and Development Module 6: Planning and Market Analysis Module 7: Consumer Buying Behaviour and Customer Analysis Module 8: Branding and Pricing Strategy Module 9: CRM Fundamentals and Strategies Module 10: Customer Service and Communication Skills Learning Outcomes Strategize sales growth initiatives with precision and agility. Deliver compelling sales presentations, showcasing product value effectively. Navigate negotiations with finesse, fostering positive customer relationships. Integrate marketing strategies seamlessly into the sales process. Develop strategic plans for sustainable business expansion. Analyse market dynamics and consumer behaviour to inform decision-making. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals seeking career advancement. Marketing professionals aiming to enhance sales collaboration. Business owners keen on boosting sales performance. Entry-level professionals aspiring to excel in sales. Customer service representatives looking to broaden their skill set. Entrepreneurs aiming to master sales and business development. Individuals exploring a career shift towards sales. Anyone desiring a comprehensive understanding of sales management. Career path Sales Manager Marketing Executive Business Development Specialist Customer Relationship Manager Retail Sales Consultant Account Executive Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today's fast-paced business world, managing a team requires a unique set of skills. Whether you're a new manager or a seasoned leader, our Team Management course is designed to help you develop the skills you need to build and lead high-performing teams. From understanding the basics of team dynamics to managing virtual teams and negotiating effectively, this course covers it all. With 14 comprehensive modules, you'll learn everything you need to know to become an effective team leader and take your career to the next level. Our course offers a unique approach to team management, providing you with the tools and techniques you need to succeed. You'll learn from expertly designed materials about managing teams, and you'll be able to put your new skills into practice. With our Team Management course, you'll gain the confidence and expertise to lead your team to success. Learning Outcomes: Define the characteristics and roles of an effective team Develop leadership and management skills to build high-performing teams Understand the importance of motivation and talent management in team performance Apply stress management techniques to promote mental health in your team Create a succession plan to ensure the long-term success of your team Improve communication and negotiation skills to resolve conflicts and manage change Implement risk management processes to mitigate potential issues Manage virtual teams using effective tools and techniques Key Features Accredited by CPD Instant e-certificate Fully online, interactive Team Management course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Team Management course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Team Management training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Team Management course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Accreditation This Team Management is CPD Quality Standards Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Team Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This course is for: New or experienced managers who want to improve their team management skills Professionals who want to develop their leadership abilities and progress in their careers Business owners who want to build a strong and successful team Requirements No prior degree or experience is required to enrol in this course. Career path Team Manager - £30-60k/year HR Manager - £35-60k/year Project Manager - £35-60k/year Talent Acquisition Specialist - £25-45k/year Change Management Consultant - £40-70k/year Virtual Team Leader - £35-60k/year Certificates Certificate of completion Digital certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Medical Law will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Medical Law will help you keep ahead of the pack. The Medical Law incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Medical Law will add extra value to your resume to stand out to potential employers. Along with this Medical Law course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Medical Law Course 02: Mental Health Laws and Awareness - Level 2 Course 03: Public Health Course 04: GDPR in Healthcare Course 05: Consent in Healthcare Course 06: European Medical Device Regulations Course 07: Medication Administration Level 4 Course 08: Medical Transcription Course 09: Vaccine Management Course 10: Epidemiology Course 11: Pandemic Disease Awareness Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home So, enrol now in this Medical Law courseto advance your career! Curriculum of Medical Law Bundle Course 01: Medical Law Introduction Legislation on Access to Health, Medical Report, Treatment Legislation on Adult Support Legislation on Public Health and Health Service (Part 1, Part 2, Part 3, Part 4) Legislation on Coronavirus Legislation on Mental Health (Part 1 & Part 2) Legislation on Abortion Other Legislation (Part 1 & Part 2) Course 02: Mental Health Laws and Awareness - Level 2 The Mental Capacity Act Interface with Legislation, Policy and Procedures Deprivation of Liberty Safeguards The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Mental Health Legislation and Services Liberty Protection Safeguards (LPS) Course 03: Public Health Introduction to Public Health Principles of Public Health Understanding Epidemiology Disease Control Understanding Measures of Disease Frequency Maternity and Childbirth Environment and Public Health Health System and Policy Public Health and Ethics Course 04: GDPR in Healthcare Introduction to GDPR GDPR and Healthcare Setting General Data Protection Regulations Explained Lawful Basis for Preparation Responsibilities and Obligations Electronic Medical Records Rights and Breaches Course 05: Consent in Healthcare Introduction to Covid-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnoses and Treatments Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Consent Training in Healthcare Course An Introduction to Consent Information Regarding Consent Consent Training in Healthcare Course Best Interest Decision Making Assessing Capacity Providing Care or Treatment to People Who Lack Capacity Public Bodies and Services Created by MCA Act 2005 UK Acts in Relation to Consent Handling Complaints Regarding Consent Course 06: European Medical Device Regulations Overview to European Regulations on Medical Devices Essential Components of EU MDR Reporting Requirements and Identification Quality System in Medical Device Regulation Course 07: Medication Administration Level 4 Introduction to Safe Handling of Medicines Legislation and guidance of medication management Principles of Safe and Appropriate Handling of Medicines Medication Risk Assessment Guidance Handling Medicines in Social Care Settings Consent to Treatment Requirements for Specific Services Levels of Care and Support Procedure for Handling Medication The Six Rights of Medication Administration Covert Administration of Medication Recording Procedures Storage of Medication Transfer and Disposal of Medication Drug Formulation and Ways of Taking It Course 08: Medical Transcription Introduction to Medical Transcription The What, How, Who and Why of Medical Transcription Understanding Medical Reports Medical Language Boot Camp Formatting: The Basics Data Protection Course 09: Vaccine Management Introduction to Vaccine and Vaccination Types of Vaccine Immunology and Immunisation Vaccine Safety Communication Vaccines in Pandemic Paediatric Vaccination Course 10: Epidemiology Understanding Epidemiology Principles of Epidemiology Study Design Disease Occurrence Variation in Disease by Time, Place, and Person Epidemics and Outbreaks Measures of Risk and Disease Prevention Measures of Disease Frequency Role of Epidemiology in Public Health The Epidemiological Concept of Population Course 11: Pandemic Disease Awareness Introduction to Pandemics Pandemics: Risks, Impacts, and Mitigation The SARS - MERS Factors The Novel Coronavirus (2019-nCoV) 2020 Version of the SARS Zoonotic Diseases Pandemic Outbreaks from History (HIV/Aids), (Influenza), (Nipah Virus), (Smallpox), (Viral Meningitis), (Ebola Virus), (Zika Virus), (Plague) Mild Threats to Human-Being Pandemic Risks and Consequences Pandemic Mitigation: Preparedness And Response CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical Law Anyone from any background can enrol in this Medical Law bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Medical Law Our Medical Law is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Medical Law Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Medical Law) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Feeling overwhelmed by stress and anxiety? You're not alone. In the UK, 1 in 6 adults experiences a common mental health problem each year. The good news is that you can get help, and our Cognitive Behavioural Therapy (CBT) package will assist you in getting it. This Certificate in Cognitive Behavioural Therapy at QLS Level 3 course is endorsed by The Quality Licence Scheme Enhance mental well-being through our comprehensive Cognitive Behavioural Therapy course. Master the core principles of CBT, learn to identify and challenge unhelpful thinking patterns, and develop effective coping mechanisms for anxiety and stress. You'll also explore advanced techniques for tackling specific issues like phobias, OCD, and depression. Join this Cognitive Behavioural Therapy course to Start your journey to a happier, healthier mind today. Learning Outcome of this Cognitive Behavioural Therapy Course: Identify and challenge unhelpful thinking patterns. Develop effective coping mechanisms for anxiety and depression. Apply Cognitive Behavioural Therapy CBT principles to support yourself and others. Understand the fundamentals of counselling and psychology. Learn how to provide mental health first aid in the workplace. Enhance your communication and interpersonal skills. Why Choose Our Cognitive Behavioural Therapy Course: Get instant access to this course. Learn from anywhere in the world Affordable and simple to understand Entirely online, interactive lesson with voiceover audio Lifetime access to the course materials 24/7 tutor support Here is the Breakdown of the Cognitive Behavioural Therapy (CBT) Course Module 01: Introduction To CBT Module 02: CBT Theories And Principles Module 03: CBT Tools And Strategies Module 04: CBT Process Module 05: CBT For Personal Growth Module 06: Overcoming Anxiety And Depression Module 07: CBT For Children With Autism Assessment Process You have to complete the assignment questions given at the end of the Cognitive Behavioural Therapy course and score a minimum of 60% to pass each exam. After passing the Certificate in Cognitive Behavioural Therapy at QLS Level 3 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Cognitive Behavioural Therapy This Cognitive Behavioural Therapy Course is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this Cognitive Behavioural Therapy course. Career path Cognitive Behavioural Therapy This Cognitive Behavioural Therapy Course will allow you to kickstart or take your career in the related sector to the next stage. Therapist Counsellor Mental health worker Support worker Life coach Consultant Certificates CPDQS Accredited PDF Certificate Digital certificate - £10 CPDQS Accredited Hard copy certificate - £29 Certificate in Cognitive Behavioural Therapy at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Cognitive Behavioural Therapy at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery

Unlock the power of mathematics and pave the way for academic and professional success with our Functional Skills Maths Level 2 course. Designed to provide a comprehensive understanding of key mathematical concepts, this course equips learners with the essential skills needed to excel in both academic and real-world settings.

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Chaperone: Prevention & Legislation Course is crucial in today's world, where respect, safety, and professionalism are paramount in every interaction, especially in healthcare and intimate settings. Learning how to effectively chaperone ensures you understand your role in safeguarding patient dignity and privacy during intimate examinations, which is essential for maintaining trust and compliance with legal standards. This Chaperone: Prevention & Legislation course not only equips you with interpersonal skills and infection control knowledge but also familiarizes you with legal considerations surrounding patient rights and misconduct. Mastering these skills not only enhances your daily practice but also significantly boosts your employability in the UK healthcare sector, where qualified chaperones are in demand. According to recent statistics, job opportunities for certified chaperones are increasing by 10% annually, reflecting the growing recognition of their role in patient care. Salaries for chaperones in the UK are competitive, ranging from £25,000 to £35,000 per annum, depending on experience and location. Embracing this course opens doors to a rewarding career while contributing positively to patient care and organizational compliance. Key Features: CPD Certified Chaperone: Prevention & Legislation Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Chaperone Training Module 02: Intimate Examination Module 03: Dealing with Sexual Misconduct Module 04: The Roles, Responsibility and Interaction of a Chaperone Module 05: Prevention and Control of Infection Module 06: Interpersonal Skill.crdownload Module 07: Legal Issues Learning Outcomes: Master the art of subtle observation and attentive interpersonal communication. Develop adeptness in handling intimate examinations with utmost sensitivity and professionalism. Acquire a profound understanding of legal frameworks governing chaperoning responsibilities. Demonstrate proficiency in infection prevention and control measures in various settings. Cultivate a nuanced grasp of the roles and responsibilities inherent in the chaperone's role. Elevate your interpersonal skills to establish trust and rapport effortlessly. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Chaperone: Prevention & Legislation course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Chaperone: Prevention & Legislation. Moreover, this course is ideal for: Healthcare professionals seeking to enhance patient care skills. Individuals aspiring to contribute to a safe and respectful environment. Educational staff committed to ensuring a secure learning atmosphere. Event organizers prioritizing attendee safety and well-being. Anyone keen on acquiring a deep understanding of chaperoning responsibilities. Requirements There are no requirements needed to enrol into this Chaperone: Prevention & Legislation course. We welcome individuals from all backgrounds and levels of experience to enrol into this Chaperone: Prevention & Legislation course. Career path After finishing this Chaperone: Prevention & Legislation course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Chaperone: Prevention & Legislation are: Healthcare Assistant - £18K to 24K/year. Practice Nurse - £25K to 35K/year. Hospital Administrator - £22K to 28K/year. Social Worker - £27K to 35K/year. Compliance Officer - £30K to 45K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.  Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00