Efficient ways to create professional-looking diagrams, images and screenshots Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: Looking to start your career as a Technical Author, Technical Writer, or similar role Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. This technical communication course is accredited by the Institute of Scientific and Technical Communicators The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. Learn from the experts As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. Professional certification as a technical communicator Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. Comments from delegates There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. Who is this course for? This course is ideal for you if you need to: Create end-user documentation and other forms of instructional content with ease Master the fundamentals of technical writing Get a solid understanding of the Technical Author’s role. This course is ideal for more experienced technical writers who’ve never had any formal training. What is a Technical Author? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. Based in the United States or mainland Europe? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. What will I learn? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. The skills you need as a technical communicator. How to work more efficiently. This framework will help you avoid wasting time. How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. Duration and delivery format The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can download the course handouts as Word or PDF files. With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can pause the videos at any time and return to the course at times that suit you. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section The purpose of technical documentation (7:17) The different models for technical documentation (9:52) What is a technical author? (21:24) Adopting a user-centred design approach (10:38) Overview of the writing process (10:40) Planning your content (10:24) Researching the product and audience (13:20) Software tools (10:40) Writing the topics – Overview (30:31) Writing the topics – How to write and present different types of information (13:33) Writing the topics – Using images and videos (11:43) Writing the topics – Index, Search and Metadata (16:57) Hyperlinking (5:20) Reviewing and editing (9:42) End of course (7:21) Bonus content Frequently Asked Questions When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?You have access for 12 months.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Do you feel like you're constantly struggling to keep up with the demands of your office job? Are you tired of feeling unorganised and overwhelmed? Our Office Management Training course can help! With 11 comprehensive courses, you'll learn how to manage your time, communicate effectively, and become a more efficient and effective employee. The first course is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free upon completion. This certificate is a valuable addition to your CV, showing potential employers that you have taken the time to develop your skills and knowledge. The remaining ten courses are all CPD-QS accredited, ensuring that you receive high-quality training that is relevant to your career. You'll learn how to take minutes, manage meetings, plan strategically, improve your organisational skills, and more. These skills are in high demand in today's job market, making this course a valuable investment in your career. Don't let your office job hold you back any longer. Enrol in our Office Management Training course today and learn how to take control of your work life. This Office Management Training Bundle Package includes: Course 01: Certificate in Office Management at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Executive and Personal Assistant Training Course Course 02: Minute Taking Course 03: Diploma in Meeting Management Course 04: Strategic Planning Process Course 05: Organisational Skills Course for Administrator Course 06: Leadership Skills Course Course 07: Negotiation Skills Certificate Course 08: The Secrets of Body Language Course 09: Communication Skills Masterclass Course 10: Document Control Why Prefer This Office Management Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Office Management Training bundle courses, you will be able to learn: Develop your organisational skills and improve your time management abilities Understand the strategic planning process and learn how to implement it effectively Master the art of communication, including body language and negotiation skills Learn how to take accurate meeting minutes and manage meetings with ease Understand the importance of document control and how to implement it in your workplace Develop your leadership skills and become a more effective team member Improve your job prospects with valuable skills that are in high demand ***Curriculum breakdown of Office Management*** Personal Assistant Admin Support Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management How is the Office Management Training Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Office Management Training course is perfect for anyone who wants to improve their skills and become a more effective employee. It's ideal for: Administrative assistants and office managers Personal assistants and executive assistants Anyone who wants to improve their organisational and communication skills Career path This bundle will give you an edge in various professions, such as: Office Manager - £30,000 to £45,000 per year Executive Assistant - £25,000 to £45,000 per year Personal Assistant - £20,000 to £35,000 per year Meeting Planner - £25,000 to £40,000 per year Document Controller - £25,000 to £35,000 per year Communication Specialist - £30,000 to £50,000 per year Certificates Certificate in Office Management at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.
This personal development bundle is designed to help you enhance your communication skills, boost your motivation, and foster personal growth. With a focus on fundamental topics such as assertiveness, body language, and positivity, this bundle provides you with the necessary tools to achieve your objectives. By enrolling in these courses, you can experience the transformative power of personal growth and development. The bundle includes below courses: Improving Personal Effectiveness Emotional Intelligence Body Language Communication Basics Through these courses, you can acquire knowledge and practical skills to increase your effectiveness in your personal and professional life. You will learn how to manage your emotions, communicate effectively, and convey confidence through your body language. With these foundational skills, you can make meaningful progress towards your personal and career goals.
Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Diploma in Technical Writing| 8-in-1 CPD Certified Bundle| Free PDF Certificate+ Transcripts & eBook| Learner Support
Who is this course for? Twinmotion Training Course. The Twinmotion course is designed for architects, interior designers and urban planners. Learn how to create architectural visualizations and real-time animations. Students interested in exploring the world of architectural rendering and visualization using Twinmotion software. Click here for more info: Website Duration: 10 hours Approach: 1-on-1 training with tailored content. Schedule: Book a time that suits you, Mon to Sat, from 9 am to 7 pm, and create your own schedule. Course Outline for Twinmotion Real-time 3D Architecture Visualization: Module 1: Twinmotion Introduction Explore the real-time 3D visualization capabilities of Twinmotion Master efficient scene manipulation through the Twinmotion interface Prepare 3D files for import and manage the workflow effectively Module 2: Materials and Realism Enhancement Enhance scenes with realistic materials and elevate visual quality Utilize videos as materials and apply glowing effects Create grunge materials to add texture and realism Employ the X-ray material for specific visualization needs Module 3: Landscape and Vegetation Integration Integrate vegetation using Twinmotion's scatter, HQ trees, and growth features Customize grass and utilize HQ vegetation assets for realistic landscapes Create time-lapse effects for dynamic vegetation growth Module 4: Library and Object Management Access the Twinmotion library for furniture and objects Seamlessly import external 3D objects into your scenes Obtain high-quality 3D assets from the internet and add them to your user library Utilize BIM-objects for additional assets Module 5: Lighting and Animation Techniques Work with various lighting options, including area light and volumetric light, to enhance scenes Add animated characters and vehicles to infuse dynamism into your visuals Incorporate construction vehicles and aircraft for realistic scenes Module 6: Volumes and Interactive Elements Utilize volumes and the animator feature to create dynamic scenes Implement urban elements and measurement tools for precision and accuracy Module 7: Nature and Weather Effects Utilization Harness Twinmotion's nature features, such as physical sky and weather effects, to create lifelike outdoor scenes Establish realistic lighting for outdoor environments Add ocean effects to enhance water elements in your scenes Module 8: Advanced Rendering Techniques Master rendering processes, from creating images to exporting panoramas and animations Implement depth of field improvements to create visually captivating scenes Create BIM motion virtual reality phases for immersive experiences Utilize the Twinmotion presenter feature for seamless presentations Module 9: Final Project Apply acquired knowledge and skills to complete a final rendering project in Twinmotion Download Twinmotion https://www.twinmotion.com ⺠download Learn how to download and install Twinmotion, the fast, easy real-time archvis tool. Learning Outcomes of Real-Time Rendering: Efficient Scene Creation: Rapid development of immersive 3D environments using essential tools and techniques. Realistic Material Application: Expertise in applying authentic textures and shaders for visually convincing scenes. Dynamic Lighting: Understanding dynamic lighting effects for visually compelling, realistic scenes. Interactive Elements: Integration of animations and dynamic objects for engaging user experiences. Performance Optimization: Optimizing assets and scenes for smooth real-time rendering across diverse hardware. Library Utilization: Efficient use of asset libraries to enhance scene complexity without compromising performance. Visual Effects: Application of weather conditions, particle systems, and post-processing effects for stunning environments. Collaborative Rendering: Mastering real-time collaborative rendering techniques for teamwork and live interactions. Future Trends in Real-Time Rendering: Ray Tracing Advancements: Real-time ray tracing for realistic lighting, shadows, and reflections. AI-Powered Rendering: AI-driven predictive rendering for faster, high-quality outcomes. Immersive Experiences: Real-time rendering enabling immersive simulations in gaming, education, and architecture. Cross-Platform Compatibility: Seamless experiences across devices, from gaming consoles to VR headsets. Blockchain Integration: Blockchain tech ensuring asset authenticity and ownership verification. Real-Time Cinematography: Revolutionizing film and animation with efficient real-time visual effects. Environmental Sustainability: Focus on energy-efficient algorithms for reduced environmental impact. Collaborative Design: Real-time rendering facilitating interactive design reviews and creative collaboration. Twinmotion Course: Expertise in Real-Time Visualization: Develop mastery in Twinmotion, enabling the creation of captivating architectural environments in real-time. Improved Design Communication: Enhance concept communication by utilizing dynamic visualizations, elevating the quality of design presentations. Access to High-Quality Assets: Utilize an extensive library of premium assets to enrich scenes, adding realism and creativity to your projects. Crafting Lifelike Environments: Learn to create realistic landscapes, water effects, weather conditions, and special effects, providing immersive and lifelike experiences. Flexible Learning Options: Choose between in-person or live online sessions, ensuring a personalized and convenient learning experience tailored to your needs. Lifetime Access and Support: Benefit from perpetual access to lesson recordings and receive continuous support through lifetime email assistance, allowing you to stay connected with knowledgeable instructors for ongoing guidance. Course Advantages: Mastery of Real-Time Visualization: Acquire expertise in Twinmotion for creating captivating architectural environments. Enhanced Design Communication: Improve concept communication through dynamic visualizations, elevating design presentations. Abundant High-Quality Assets: Utilize an extensive library of top-notch assets, enriching scenes with realism and creativity. Creation of Lifelike Environments: Craft realistic landscapes, water effects, weather conditions, and special effects for immersive experiences. Flexible Learning Options: Choose between in-person or live online sessions, ensuring a personalized and convenient learning experience. Lifetime Access and Support: Enjoy perpetual access to lesson recordings and receive continuous support through lifetime email assistance, staying connected with knowledgeable instructors.
Learn the fundamentals of writing UI text for an application UX writing and UI text are becoming more important within software and websites, particularly as Web-based software applications and mobile apps increase. This can lead to a need for the UX, marketing and technical writing teams to communicate in a common language and to establish common goals, strategies, metrics and vision. This course teaches the fundamentals of writing UI text for an application. It helps UX developers and technical communicators better understand how to create and write this type of content. Who is this course for? This course is for teams who need to provide effective UI text and inline Help in their applications, and who want to develop their skills in this area. Technical information The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. You can download the course handouts. You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store. You can preview some of the course modules. Billing information The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the “Merchant of Record”, and receipts contain their VAT number. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum UI/UX Writing Welcome (4:53) Definitions - What is UX and UI? (6:51) Messaging components (8:52) Messaging states (11:04) How do I create UI text for an application? (11:47) Creating inline Help (3:37) What is the purpose of UI text? (1:51) Standards (4:55) Writing best practices (11:58) What skills do I need to be a UI/UX writer? (4:15) Planning (11:20) Usability (6:56) Writing for a global audience (3:18) Final project Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund for the current month and/or the previous month.
24 Hour Flash Deal **33-in-1 PR: Public Relations Specialist Diploma Mega Bundle** PR: Public Relations Specialist Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the PR: Public Relations Specialist Diploma package online with Studyhub through our online learning platform. The PR: Public Relations Specialist Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This PR: Public Relations Specialist Diploma course provides complete 360-degree training on PR: Public Relations Specialist Diploma. You'll get not one, not two, not three, but 33 PR: Public Relations Specialist Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these PR: Public Relations Specialist Diploma courses are yours for as long as you want them once you enrol in this course. This PR: Public Relations Specialist Diploma Bundle consists the following career oriented courses: PR : Public Relation and Management Training Diploma in Journalism Newspaper Journalism Digital Journalism Diploma In International Relations Diploma in Human Rights Advanced Pitching Organisation & People Management International Law Certificate Creative Writing Complete Course Social Media Influencer Blogging Public Speaking: Presentations like a Boss Transcription Training Professional Crisis Management Certificate Media and Art English Law Basics: Understanding Legal Principles Social Media Marketing Course Content Management ChatGPT Complete Guide with Expertise Diploma in Drama and Comedy Writing Report Writing Creative Thinking: Techniques and Tools for Problem Solving Brand Branding Business Networking Skills Event Planning and Management Training Professional Digital Marketing Diploma Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Project Management Cross-Cultural Awareness Training Diploma Certificate International Healthcare Policy Motivational Mentorship: Inspiring Personal and Professional Growth Decision Making and Critical Thinking Online Course In this exclusive PR: Public Relations Specialist Diploma bundle, you really hit the jackpot. Here's what you get: Step by step PR: Public Relations Specialist Diploma lessons One to one assistance from PR: Public Relations Specialist Diplomaprofessionals if you need it Innovative exams to test your knowledge after the PR: Public Relations Specialist Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 PR: Public Relations Specialist Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your PR: Public Relations Specialist Diploma certificate and transcript on the next working day Easily learn the PR: Public Relations Specialist Diploma skills and knowledge you want from the comfort of your home The PR: Public Relations Specialist Diploma course has been prepared by focusing largely on PR: Public Relations Specialist Diploma career readiness. It has been designed by our PR: Public Relations Specialist Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The PR: Public Relations Specialist Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This PR: Public Relations Specialist Diploma bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This PR: Public Relations Specialist Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into PR: Public Relations Specialist Diploma Elementary modules, allowing our students to grasp each lesson quickly. The PR: Public Relations Specialist Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This PR: Public Relations Specialist Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in PR: Public Relations Specialist Diploma. Excellent written and verbal communication skills Strong interpersonal and relationship-building abilities Creativity and innovative thinking Ability to craft compelling messaging and stories Proficiency in media relations and pitching Experience with social media management and engagement Crisis communication and issues management skills Strong organizational and multitasking abilities Analytical skills for monitoring and analyzing PR metrics Understanding of branding and reputation management principles Adaptability and ability to work under pressure Collaboration and teamwork skills Knowledge of industry trends and media landscape Networking skills for building and maintaining media contacts and relationships Event planning and management skills for organizing press conferences, product launches, or promotional events Knowledge of digital marketing strategies to integrate PR efforts with overall marketing campaigns Familiarity with industry-specific regulations and compliance standards Project management skills to oversee PR campaigns from conception to execution Crisis management skills to handle adverse publicity or negative situations effectively Ability to analyze audience demographics and tailor messages accordingly for maximum impact Proficiency in monitoring and utilizing PR tools and software for media monitoring, analytics, and reporting Cultural awareness and sensitivity to navigate diverse audiences and markets effectively Continuous learning and staying updated with emerging trends and best practices in PR and communications industry. Please note, To get qualified you need to enrol the below programmes: Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or related field Master's degree in Public Relations, Communications, or a relevant specialization (optional) Professional certifications such as Accreditation in Public Relations (APR) or Certified Public Relations Professional (CPRP) Relevant coursework or training in media relations, crisis communication, strategic communication planning, etc. Internship or work experience in public relations, communications, journalism, or related fields Requirements To participate in this PR: Public Relations Specialist Diploma course, all you need is - A smart device A secure internet connection And a keen interest in PR: Public Relations Specialist Diploma. Career path You will be able to kickstart your PR: Public Relations Specialist Diploma career because this course includes various courses as a bonus. This PR: Public Relations Specialist Diplomais an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore PR: Public Relations Specialist Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE Knowing key terms Differentiating between principle concepts Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED Cascading goals and requirements Deciphering effective policies, controls and guidelines Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM The role of risk management How governance impacts DPI Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT Leverage the ITIL CI model Identify assessment objectives and outputs Select the appropriate assessment method Prioritize desired outcomes Build, justify and advocate your business case Conduct improvement reviews and lessons learned sessions Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT The nature and benefits of OCM Manage, communicate effectively, and influence stakeholders Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS Recognizing the differences between value streams and practices Choosing the right methods and techniques to direct, plan and improve value streams Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.