8633 Communication courses delivered On Demand

***24 Hour Limited Time Flash Sale*** Speech Therapy, SEN Teaching & British Sign Language -QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Empower yourself with the knowledge to make a difference in lives with our "Speech Therapy, SEN Teaching & British Sign Language" course bundle. This comprehensive learning package offers 8 top-notch courses to bring out your potential as an empathetic, informed and versatile educator. Dive into the realms of Speech and Language Therapy, SEN Teaching, and British Sign Language with our QLS-endorsed courses. These endorsed courses also provide you a hardcopy certificate, a testament to your dedication and competence. Next, expand your horizons with our 5 CPD QS accredited courses, meticulously designed to augment your learning in relevant areas. Grasp the foundation of Phonics in Early Years Settings, familiarise with the Early Years Foundation Stage (EYFS), and explore Autism. Also, enhance your Teaching abilities with our Teacher Training course, and refine your English Language and Grammar skills. Whether you're an aspiring educator or a professional seeking advancement, this Speech Therapy, SEN Teaching & British Sign Language course bundle is your ticket to a future brimming with possibilities. Let the transformative journey begin, where you turn theory into change! Key Features of the Speech Therapy, SEN Teaching & British Sign Language Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Speech Therapy, SEN Teaching & British Sign Language bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Speech And Language Therapy QLS Course 02: SEN Teaching QLS Course 03: British Sign Language 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Phonics in Early Years Settings Course 02: Early Years Foundation Stage (EYFS) Course 03: Autism Course 04: Teaching: Teacher Training Course 05: English Language and Grammar Course In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Speech Therapy, SEN Teaching & British Sign Language courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Speech Therapy, SEN Teaching & British Sign Language Bundle: Upon completion of this Speech Therapy, SEN Teaching & British Sign Language bundle, learners will be able to: Understand and apply principles of Speech and Language Therapy. Develop competencies in SEN Teaching and British Sign Language. Implement Phonics in Early Years Settings and understand the EYFS framework. Gain insights into Autism and techniques for managing it. Enhance teaching skills and understand various teaching methodologies. Improve English Language and Grammar skills. Navigate challenges and create solutions in a diverse learning environment. Our "Speech Therapy, SEN Teaching & British Sign Language" course bundle is a compendium of key learning areas, thoughtfully put together for a holistic learning experience. It begins with an in-depth exploration into Speech and Language Therapy, SEN Teaching, and British Sign Language. These subjects not only equip you with vital therapeutic and communicative skills but also set the stage for a deeper understanding of individual learning needs. The second half of the Speech Therapy, SEN Teaching & British Sign Language bundle encapsulates crucial areas like Phonics in Early Years Settings, EYFS, Autism, Teacher Training, and English Language and Grammar. These courses empower you with an array of skills, enabling you to engage with learners of varying abilities and needs. All these components come together to give you a well-rounded understanding of the intricacies of education, helping you bring about meaningful change in lives. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Speech Therapy, SEN Teaching & British Sign Language bundle is ideal for: Aspiring educators seeking a comprehensive understanding of varied teaching methodologies. Professional educators wanting to enhance their skills in SEN teaching and Speech Therapy. Individuals interested in learning British Sign Language. Parents or caregivers looking to better understand and support children with special needs. Career path Speech and Language Therapist, median salary £33,000 per annum. SEN Teacher, median salary £30,000 per annum. Early Years Teacher, median salary £24,373 per annum. British Sign Language Interpreter, median salary £29,000 per annum. Autism Support Worker, median salary £17,500 per annum. English Language Teacher, median salary £28,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Personal Development, Leadership with Decision Making and Critical Thinking Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you ready to ignite personal and professional growth, improve decision-making, and advance leadership skills? Unleash your potential with our Personal Development, Leadership with Decision Making, and Critical Thinking Bundle! This bundle features eight exclusive courses designed to push your abilities to new horizons. Learn to make the leap from follower to leader with our QLS-endorsed Diploma in Leadership, Decision Making, Critical Thinking, and Personal Development courses. These three courses, recognised for their high quality and rigorous academic standards, come complete with a hardcopy certificate, tangible proof of your newly gained knowledge. Boost your interpersonal and negotiation prowess with our CPD QS accredited courses on Personal and Networking Skills, Maximise Your Personal Productivity: Negotiation Skills, and The Principles of Ethical Leadership. These courses offer you a chance to understand better and navigate social networks, maximise your efficiency, and grasp the ethical aspects of leadership. Add to these Building a Foundation for Leadership Success and Learn to Level Up Your Leadership two more CPD QS accredited courses to amplify your leadership toolkit. This selection enables you to unlock a comprehensive understanding of leadership, the foundation for success, and the strategies to elevate your leadership. Each course in this bundle is curated, emphasising the theoretical knowledge vital to personal development, decision-making, critical thinking, and leadership. Embark on a transformative journey today with this power-packed bundle and fuel your professional ascent. The time to invest in yourself is now. Enrol today and get ready to soar! Key Features of the Personal Development, Leadership with Decision Making and Critical Thinking Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Personal Development, Leadership with Decision Making and Critical Thinking bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Personal Development QLS Course 02: Decision Making and Critical Thinking QLS Course 03: Diploma in Leadership 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Maximise Your Personal Productivity: Negotiation Skills Course Course 02: Personal and Networking Skills Course 03: The Principles of Ethical Leadership Course 04: Building a Foundation for Leadership Success Course 05: Learn to Level Up Your Leadership In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Personal Development, Leadership with Decision Making and Critical Thinking courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a robust understanding of personal growth, leadership, decision-making, and critical thinking principles. Master negotiation skills to effectively maximise personal productivity. Enhance networking skills for building strategic relationships and partnerships. Gain a comprehensive knowledge of ethical leadership and the principles governing it. Learn to establish a strong foundation for leadership success through systematic learning. Upgrade your leadership skills with cutting-edge theoretical knowledge. Acquire hardcopy certificates for QLS-endorsed courses, demonstrating your achievements and dedication. Venture into an enlightening journey of personal and professional development with our specially curated course bundle. Designed to enrich your theoretical understanding, this bundle comprises three QLS-endorsed and five CPD QS-accredited courses. You'll explore profound subjects like decision-making, critical thinking, personal productivity, ethical leadership, and much more. These theoretical insights will undoubtedly sharpen your leadership acumen and personal growth. Gain hardcopy certificates for QLS-endorsed courses and prove your dedication to learning and self-improvement. Seize the opportunity to elevate your career prospects and become a decisive leader with our course bundle - the stepping stone to your success. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leaders seeking to enhance their theoretical knowledge in leadership and decision-making. Professionals aiming to upskill and improve their personal development. Students who wish to build a robust foundation in personal productivity and ethical leadership. Anyone interested in boosting their critical thinking and networking skills. Career path Leadership Consultant: £35,000 - £80,000 per annum. Personal Development Coach: £30,000 - £60,000 per annum. Negotiation Specialist: £45,000 - £85,000 per annum. Critical Thinking Specialist: £40,000 - £75,000 per annum. Ethical Leadership Advisor: £45,000 - £90,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Compliance, Risk & Change Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unlock the Power of Compliance, Risk & Change Management with Our Comprehensive Bundle of Eight Courses! Are you ready to take your career to new heights in the dynamic fields of Compliance, Risk, and Change Management? Look no further! Our specially curated bundle brings you the ultimate opportunity to enhance your knowledge and expertise in these critical domains. Packed with a total of eight courses, including three prestigious QLS-endorsed programs and five CPD QS accredited courses, this bundle is designed to equip you with the essential skills and knowledge needed to thrive in the ever-evolving business landscape. When you enroll in our Compliance, Risk & Change Management bundle, you gain access to three QLS-endorsed courses, each accompanied by a tangible hardcopy certificate. These courses, namely Compliance Management, Risk Management Level 7, and Change Management, provide a solid foundation in their respective disciplines, ensuring that you are well-prepared to navigate complex regulatory frameworks, assess and mitigate risks, and drive successful organizational change. In addition to the QLS-endorsed courses, you will also benefit from five CPD QS accredited courses that delve into crucial topics such as Enterprise Risk Management and ISO 31000, Internal Audit Skills, Corporate Risk and Crisis Management, Financial Risk Management, and Anti Money Laundering (AML). These courses broaden your understanding of key concepts and arm you with the expertise to make informed decisions, safeguard organizational integrity, and effectively manage risks. Don't miss this golden opportunity to excel in Compliance, Risk, and Change Management. Enroll in our bundle today and gain the edge you need to succeed in your professional journey. Embark on a transformative learning experience that will elevate your skills, expand your horizons, and open doors to a world of exciting career opportunities. Key Features of the Compliance, Risk & Change Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Compliance, Risk & Change Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Compliance Management QLS Course 02: Risk Management Level 7 QLS Course 03: Change Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Enterprise Risk Management and ISO 31000Course 02: Internal audit skillsCourse 03: Corporate Risk And Crisis Management - Online CourseCourse 04: Finance: Financial Risk ManagementCourse 05: Certificate in Anti Money Laundering (AML) In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Compliance, Risk & Change Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a comprehensive understanding of compliance management principles and practices Acquire advanced skills in risk identification, assessment, and mitigation Gain expertise in managing organizational change and fostering a culture of adaptability Understand the ISO 31000 framework and its application in enterprise risk management Master the art of internal audit and enhance your ability to ensure compliance Acquire the skills to handle corporate risk and crisis situations effectively Learn the principles of financial risk management and apply them in real-world scenarios Our Compliance, Risk & Change Management bundle is a comprehensive collection of eight courses meticulously designed to empower professionals like you with the knowledge and skills required to excel in the ever-evolving fields of compliance, risk management, and change management. With three QLS-endorsed courses and five CPD QS accredited courses, this bundle offers a holistic learning experience that covers essential topics ranging from compliance principles to crisis management strategies. Join us today and unlock your potential for success! CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals working in compliance, risk management, or change management roles Individuals aspiring to pursue careers in these fields Executives and managers responsible for organizational governance and risk mitigation Entrepreneurs seeking to build a strong foundation in compliance and risk management Career path Compliance Manager: £40,000 - £80,000 per year Risk Manager: £45,000 - £90,000 per year Change Manager: £50,000 - £100,000 per year Internal Auditor: £35,000 - £70,000 per year Financial Risk Manager: £60,000 - £110,000 per year Anti Money Laundering (AML) Specialist: £40,000 - £80,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Transform your passion for fitness into expertise with our Personal Trainer Course. Master client assessment, goal setting, and advanced training techniques. Learn business and marketing strategies to launch your successful fitness career. Elevate your coaching and leadership skills in a comprehensive program designed for holistic training. Start your journey to becoming a distinguished fitness professional today!

Course Overview: In a world where health and social well-being are paramount, the Level 4 Diploma in Health and Social Care Management emerges as the most significant source of knowledge and expertise. This comprehensive program stands as a bridge between compassionate caregiving and efficient management, aiming to shape individuals who can contribute significantly to the health and social care sector. With statistics revealing a steady rise in demand for skilled professionals in this field, this course provides an indispensable opportunity for those seeking to make a meaningful impact. This course echoes that sentiment, guiding learners through a rich tapestry of modules encompassing theoretical insights and valuable strategies. From understanding healthcare's legal and ethical dimensions to mastering effective communication, every aspect is meticulously covered to craft proficient professionals. The Level 4 Diploma in Health and Social Care Management is more than just a program - it is a stepping stone towards a fulfilling and influential career. So, enrol now! Key Features of the Course: CPD Certification 24/7 Learning Assistance Engaging Learning Materials Who is This Course For? This course is tailored for individuals who aspire to blend their passion for healthcare with managerial expertise. It is designed for those aiming to step into roles that require a profound understanding of health and social care dynamics and the ability to oversee and optimise service delivery. Learning Outcomes: Upon completion of this course, learners will: Understand the fundamentals of Health and Social Care. Develop communication skills relevant to the field. Comprehend the rights and responsibilities of a healthcare worker. Embrace your role as a caregiver and healthcare professional. Promote equality, diversity, and fairness in healthcare settings. Be well-versed in crucial principles and policies. Grasp the legal, professional, and ethical aspects of healthcare. Gain insights into the economics and strategic marketing of healthcare. Acquire the skills to manage finance and service delivery in healthcare organisations. Why Enrol in This Course: Enrolling in this Level 4 Diploma in Health and Social Care Management course equips learners with a blend of healthcare proficiency and management acumen. By mastering the modules, participants will enhance their knowledge and cultivate skills in communication, legal understanding, and strategic thinking. As one of the top-reviewed courses in the field, recently updated to align with emerging trends, this diploma opens doors to opportunities within the dynamic healthcare landscape. Requirements: Engaging in this course requires a foundational interest in health and social care. Basic computer literacy and access to the internet are necessary to navigate the online learning platform. Career Path: Graduates of the Level 4 Diploma in Health and Social Care Management can pursue careers as: Healthcare Managers Social Services Managers Care Home Managers Community Health Coordinators Health Program Coordinators Rehabilitation Managers Clinical Services Administrators Salaries in these roles can range from £30,000 to £60,000 per annum, depending on experience and location. Certification: Upon completing the Level 4 Diploma in Health and Social Care Management course, learners will receive a CPD certificate, a valuable testament to their expertise and commitment to health and social care management. Course Curriculum 2 sections • 15 lectures • 07:15:00 total length •Module 1. Introduction to Health and Social Care: 00:16:00 •Module 2: Communication and its Relevance: 00:41:00 •Module 3: Rights and Responsibilities as a Health and Social Care Worker: 00:39:00 •Module 4: Role as A Caregiver and Healthcare Professional: 00:23:00 •Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights: 00:46:00 •Module 6: Important Principles and Policies in Health and Social Care Work: 00:20:00 •Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1: 00:50:00 •Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2: 00:48:00 •Module 9: Safeguarding Vulnerable Individuals: 00:49:00 •Module 10: Health and Safety Responsibilities: 00:51:00 •Module 11 : The Economics of Healthcare: 00:11:00 •Module 12: Strategic Marketing for Health and Social Care: 00:09:00 •Module 13: Managing Finance in Health and Social Care: 00:21:00 •Module 14: Managing Service Delivery in Health and Social Care: 00:11:00 •Assignment - Level 4 Diploma in Health and Social Care Management: 00:00:00

Assisting patients at the end of their life's journey ... Nationally Recognised Qualifications Accredited OCN Credit4Learning - Level 3 Accredited CPD (The CPD Certification Service)​ Expand your horizons to include this specialised area of caring Comprehensively covers end of life and terminal patient care skills Includes support and reference material to download and keep No previous experience or qualification needed Download a certificate on completion of your online course

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Millions of messages are sent through email daily. Do you know what your messages say about you? Learn strategic etiquette for your communications that can impact your overall results. Using application exercises, rich multimedia and Enspark's signature Reality Check process, this course will give you the foundation you need to be effective in your email messages. Learning Objectives Learn what your email style says about you.;Learn strategic etiquette for your communications that can impact your overall results.;Get educated on email best practices.;Become more knowleable on what to avoid when composing email messages.