8719 Communication courses in Cardiff delivered On Demand

Give a compliment to your career and take it to the next level. This Accident investigation bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Accident investigation bundle will help you stay ahead of the pack. Throughout the Accident investigation programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Accident investigation course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Accident investigation Bundle Consists of the following Premium courses: Course 01: Accident Investigation Course 02: Forensic Science and Law Enforcement Criminal Profiling Complete Diploma Course 03: Criminal Psychology Course Level 2 Course 04: Forensic Scientist & Crime Investigator Level 3 Course 05: Criminal Law Course 06: Crime Analysis Online Course Course 07: Witness Investigation Course 08: Interrogations And Confessions Psychology Course 09: Diploma in Substance Misuse Course 10: Lab Analyst Training Course 11: Biochemistry Course 12: Human Rights Course 13: Emotional Intelligence and Human Behaviour Course 14: Decision Making and Critical Thinking Enrol now in Accident investigation to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Accident investigation expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Accident investigation Course 01: Accident Investigation Module 01: Understanding the Investigation Module 02: Why Investigate? Module 03: Accident Investigation Procedure Module 04: Documenting The Accident Scene Module 05: Conducting Effective Interviews Module 06: Investigation and Cause Analysis Module 07: Developing Solutions Module 08: Report Documentation and Communication Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Accident investigation bundle. Requirements This Accident investigation course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Overview Developing a solid foundation in fundraising can open new doors of opportunity in a wide range of fields. From our exclusive Fundraising Training course you can grasp this valuable skill set without stepping out of your home.  Through the highly informative modules of this course, you will get a clever understanding of the basic principles of the fundraising cycle. Then the course will show you how to manage the budgets and accounts. In the next modules, you will learn the skills for managing fundraising events. In addition, the course will deliver lectures on marketing and communication. Furthermore, you will get the chance to learn about legal duties and the process of risk management in fundraising. After the completion of the course, you will receive a certificate of achievement. This certificate will add significant value to your resume and boost your employability. Join now! Course Preview Learning Outcomes Familairse yourself with the fundraising cycle Develop the skills to manage the budget, taxes and accounts Build the competence to arrange successful fundraising events Grasp the strategies of effective marketing and communication Get introduced to useful tools and resources for fundraising Understand the process of risk management and legal responsibilities Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Fundraising Marketing and Communication Risk Management Who Should Take This Fundraising Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Fundraising Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Fundraising Training Certification After completing and passing the Fundraising Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Fundraising Training will equip you with effective skills and abilities and help you explore career paths such as  Campaign Fundraiser Capital Campaign Fundraiser Development Officer Module 01: Introduction to Fundraising Introduction to Fundraising 00:25:00 Module 02: Hiring and Training Development Staff Hiring and Training Development Staff 00:25:00 Module 03: The Fundraising Cycle The Fundraising Cycle 00:25:00 Module 04: Establishing Governance Establishing Governance 00:20:00 Module 05: Managing Budget, Taxes and Accounting Managing Budget, Taxes and Accounting 00:30:00 Module 06: Fundraising Sources Fundraising Sources 00:40:00 Module 07: Arranging Successful Fundraising Events Arranging Successful Fundraising Events 00:40:00 Module 08: Marketing, Public Relations and Communications Marketing, Public Relations and Communications 00:40:00 Module 09: Tools and Resources that Can Help in Fundraising Tools and Resources that Can Help in Fundraising 00:55:00 Module 10: Crowdfunding Crowdfunding 00:30:00 Module 11: The Organisation and Use of Volunteers The Organisation and Use of Volunteers 00:30:00 Module 12: Risk Management Risk Management 00:35:00 Module 13: Legal Responsibilities Legal Responsibilities 00:45:00 Assignment Assignment - Fundraising 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview The success or failure of a business or project largely depends on its ability to manage the stakeholders. The Ultimate Guide to Stakeholder Management course will show you the tips and tricks to manage the stakeholders with expertise and help you climb the career ladder. The Ultimate Guide to Stakeholder Management course will introduce you to the basic principles of stakeholder management. From this highly informative course, you will acquire a clear understanding of the stakeholder theories. It will equip you with the essential skills for stakeholder mapping. You will be able to comprehend the techniques for establishing an excellent relationship with your stakeholders. The course will also provide you with the competence and confidence to manage stakeholders conflicts. The Ultimate Guide to Stakeholder Management course is an incredible opportunity to become skilled in stakeholder management. It will also boost your resume with a valuable certificate. Enroll today and kickstart your career Learning Outcomes Familiarize with the core principles of stakeholder management Understand the stakeholder theories and mapping Pick up the essential strategies to build a good relationship with the stakeholders Learn the techniques of effective communication to engage with the stakeholders Gain the key skills for monitoring and evaluating your engagement with the stakeholders Acquire the expertise to resolve stakeholders conflict Who is this course for? The Ultimate Guide to Stakeholder Management course is suitable for anyone interested in learning stakeholder management skills. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Ultimate Guide to Stakeholder Management course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Stakeholder Manager Project Manager Business Professional Module 01: Introducing Stakeholder Management Introducing Stakeholder Management 00:18:00 Module 02: Stakeholder Theories Stakeholder Theories 00:20:00 Module 03: Stakeholder Mapping Stakeholder Mapping 00:19:00 Module 04: Building Strong Business Relationships With Stakeholders Building Strong Business Relationships With Stakeholders 00:18:00 Module 05: Stakeholder Engagement Stakeholder Engagement 00:16:00 Module 06: Stakeholder Engagement Through Effective Communication Stakeholder Engagement Through Effective Communication 00:29:00 Module 07: Monitoring and Evaluating the Engagement Monitoring and Evaluating the Engagement 00:18:00 Module 08: Managing Stakeholder Conflict Managing Stakeholder Conflict 00:21:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course Overview Dog agility is a famous source of entertainment for dog lovers. It is also a promising sector for those who desire to work with their favorite animal. The Dog Agility Training course is built to equip you with the key skills needed for dog agility and help you secure a career in this industry. From the Dog Agility Training course, you will understand the principles of dog agility. The course will educate you on dog behavior, responses and communication. From the bite-sized modules, you will understand the basics of physical training for dogs. The course will arm you with adequate skills and the ability to provide training on the obstacles course. The instructor will also introduce you to the fundamentals of flatwork and course design. By the end of the course, you will receive a handful of valuable information on dog agility and health. This Dog Agility Training course will cover the key aspects of dog training. Enroll the course and prepare yourself to establish a promising career in this industry. Learning Outcomes Introduce yourself to the fundamentals of dog agility Enrich your knowledge of dog behavior Build the essential skills to provide basic dog physical training Acquire the essential skills and knowledge for obstacles training Understand the basics of flatwork and course design Increase your knowledge of dog agility and health Who is this course for? The Dog Agility Training course is for both future and current professionals in the dog training industry. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Dog Agility Training course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Dog Groomer Dog Trainer Dog Walker Module 1: Introduction to Dog Agility Introduction to Dog Agility 00:11:00 Module 2: What to Know Before Starting? What to Know Before Starting? 00:11:00 Module 3: Understanding Dogs' Behaviour, Responses and Communication Understanding Dogs' Behaviour, Responses and Communication 00:14:00 Module 4: Basic Physical Training Basic Physical Training 00:17:00 Module 5: Obstacle Training 1 (Contact Obstacle) Obstacle Training 1 (Contact Obstacle) 00:17:00 Module 6: Obstacle Training 2 (Tunnels and Jumps) Obstacle Training 2 (Tunnels and Jumps) 00:16:00 Module 7: Flatwork and Course Design Flatwork and Course Design 00:24:00 Module 8: Agility and Health Agility and Health 00:17:00 Module 9: About Competitions About Competitions 00:26:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

NCFE Awarded Ultimate Teaching Assistant Qualification Pack - In Buy1 Get 9 Roaring Offer | No Hidden FEE

Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

In today's dynamic professional landscape, mastering the essentials of Managing a Team is imperative for success. This comprehensive course covers critical areas such as defining teams, leadership, building high-performing teams, motivating members, talent management, stress management, communication, negotiation, change management, time management, conflict resolution, risk management, and handling virtual teams. With workplaces evolving rapidly, understanding these fundamentals is indispensable. Not only does it enhance daily operational efficiency, but it also fosters a conducive work environment, leading to increased productivity and employee satisfaction. Moreover, possessing these skills significantly bolsters job prospects in the UK job market, with employers valuing team management expertise. Professionals equipped with Managing a Team Essentials can expect competitive salaries, with averages ranging from £35,000 to £50,000 annually. The demand for such expertise is on the rise, with an increase of approximately 10% annually, highlighting its enduring relevance in today's corporate landscape. Key Features: CPD Certified Managing a Team Essentials Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Learning Outcomes: Define team roles, structures, and dynamics for effective collaboration. Implement management and leadership strategies to guide team development. Foster high performance through effective team-building techniques and strategies. Motivate team members through recognition, rewards, and intrinsic motivators. Manage talent effectively, including recruitment, development, and retention strategies. Employ stress management and mental health techniques to support team well-being. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Managing a Team Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Managing a Team Essentials. Moreover, this course is ideal for: Managers seeking to enhance team leadership and performance. Team leaders aiming to develop effective communication and management skills. Professionals transitioning into managerial roles requiring team management competencies. Individuals aspiring to lead and motivate teams in diverse organizational settings. Anyone interested in mastering the essential skills for managing teams. Requirements There are no requirements needed to enrol into this Managing a Team Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Managing a Team Essentials course. Career path After finishing this Managing a Team Essentials course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Managing a Team Essentials are: Team Leader - £25K to 40K/year. Human Resources Manager - £30K to 50K/year. Project Manager - £35K to 60K/year. Operations Manager - £35K to 70K/year. Management Consultant - £40K to 80K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Embarking on the "New Manager Course" is imperative in the contemporary world, where effective leadership is the linchpin of organizational success. This course equips aspiring managers with vital skills such as communication, performance management, and adaptive leadership styles. In a job market with a 15% surge in demand for skilled new manager, acquiring these competencies is not just beneficial but essential. The average annual salary for new manager in the UK, hovering around £45,000, makes this Management for New Manager course a gateway to lucrative opportunities. With modules focusing on self-care, problem-solving, and embracing change, the New Manager Course addresses contemporary challenges. Graduates emerge well-prepared to navigate uncertainties and contribute significantly to the evolving landscape of modern management. Don't miss the chance to elevate your career and step into the world of new manager, where competence is key. Key Features This Management for New Manager Course Includes: This Management for New Manager Course is CPD Certified. Free Certificate Developed by Specialist Lifetime Access Course Curriculum Management for New Manager Module 01: Effective Management: An Overview Module 02: Building Effective Communication and Relationships Module 03: Performance Management and Goal Setting Module 04: Effective Delegation and Time Management Module 05: Leadership Adaptability and Styles Module 06: Conflict Resolution and Team Building Module 07: Managerial Self-Care and Personal Development Module 08: Embracing Change and Uncertainty Module 09: Problem-Solving Strategies Module 10: The Art of Coaching Module 11: Toolkit for New Managers Learning Outcomes: After completing this Management for New Manager Course, you will be able to: Enhance understanding of effective management principles for new manager. Develop robust communication and relationship-building skills crucial for management roles. Master goal setting, performance management, delegation, and time management techniques. Explore various leadership styles and cultivate adaptability in leadership approaches. Acquire strategies for team building, conflict resolution, and fostering collaboration. Implement personal development practices and self-care routines to sustain effectiveness. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Management for New Manager course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Management for New Manager. Moreover, this course is ideal for: Aspiring or newly appointed managers seeking foundational management skills. Professionals transitioning into managerial roles for the first time. Individuals aiming to excel in leadership positions within their organisations. Graduates or mid-career professionals stepping into managerial responsibilities. Team members identified for managerial advancement and skill development. Requirements There are no requirements needed to enrol into this Management for New Manager course. We welcome individuals from all backgrounds and levels of experience to enrol into this Management for New Manager course. Career path After finishing this Management for New Manager course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Management for New Manager are: Project Coordinator - £25K to 35K/year. Sales Manager - £30K to 50K/year. Operations Supervisor - £26K to 40K/year. HR Advisor - £24K to 38K/year. Retail Store Manager - £22K to 40K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Getting Started The main aim of the OTHM Level 7 Diploma in Data Science is to enhance the knowledge and skills required to extract business-oriented insights from data. This involves comprehending how value and information circulate in a business and utilising this knowledge to recognise potential business prospects.The main aim of the OTHM Level 7 Diploma in Data Science is to enhance the knowledge and skills required to extract business-oriented insights from data. This involves comprehending how value and information circulate in a business and utilising this knowledge to recognise potential business prospects. Key Benefits This qualification will bring you many vital benefits, such as; Learners can gain the essential subject knowledge needed to progress successfully into further study or the world of work. Refreshed content that is closely aligned with employer and higher education needs Develop a comprehensive knowledge of classical data analytics, including statistical inference, predictive modelling, time series analysis and data reduction. Become familiar with and use the tools and techniques used in data visualisation. Assessments that consider cognitive skills along with affective and applied skills Key Highlights Do you wish to be a Data Scientist? Then, The OTHM Level 7 Diploma in Data Science program offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 7 Diploma in Data Science can open many career pathways including, but not limited to: Data scientist- Est. Salary £59,680 Data Analyst- Est. Salary £42,984 Business Analyst-Est. Salary £54,413   About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Data Science Foundations Reference No : Unit 1 - F/650/5562 Credit : 20 || TQT : 200 Hours This unit introduces various data science concepts, including data administration, governance, and big data sources. UNIT2- Probability and Statistics for Data Analysis Reference No : Unit 2 - H/650/5563 Credit : 20 || TQT : 200 Hours The objective of this unit is to offer a comprehensive introduction to the fundamental principles of probability and statistics, starting from the basics. It will cover a wide spectrum of data analysis procedures and methodologies. UNIT3- Advanced Predictive Modeling Reference No : Unit 3 - J/650/5564 Credit : 20 || TQT : 200 Hours You will become acquainted with key predictive modelling methods and their underlying foundational principles in this unit. UNIT4- Data Analysis and Visualisation Reference No : Unit 4 - K/650/5565 Credit : 20 || TQT : 200 Hours This unit serves as a crucial foundation for grasping the core concepts of the data analysis process, encompassing data collection, data cleansing, data analysis, and the effective communication of insights through visualisations and dashboard tools. UNIT5- Data Mining Machine Learning and Artificial Intelligence Reference No : Unit 5 - J/650/5573 Credit : 20 || TQT : 200 Hours The primary aim of this unit is to provide an introduction to the scientific principles underpinning machine intelligence and to explore the philosophical discourse surrounding the endeavour to simulate human intelligence for addressing real-world challenges. UNIT6- Advanced Computing Research Methods Reference No : Unit 6 - L/650/5566 Credit : 20 || TQT : 200 Hours This unit aims to enhance learners' skills in preparing for diverse forms of academic computing research by guiding them through creating and designing a research proposal. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.