6484 Communication Skills courses

🚀 Unlock Your Potential with ESOL Level 2 Course! 🚀 Are you ready to embark on an exciting journey of language mastery? Look no further! Our ESOL Level 2 course is your gateway to fluency and confidence in English communication. Whether you're an aspiring professional, a dedicated student, or an adventurous traveler, this course is tailored to meet your language learning needs and propel you towards success!   🌟 Benefits of ESOL Level 2 Course: Enhanced Communication Skills: Gain proficiency in speaking, listening, reading, and writing English. Express yourself with clarity and confidence in various social and professional settings. Cultural Understanding: Immerse yourself in the richness of English-speaking cultures worldwide. Learn about customs, traditions, and societal norms while honing your language skills. Expanded Opportunities: Open doors to new opportunities in education, career advancement, and global networking. Fluency in English is a valuable asset in today's interconnected world. Boosted Confidence: Overcome language barriers and build self-assurance in your ability to communicate effectively in English. Conquer interviews, presentations, and everyday interactions with ease. Personal Growth: Experience personal growth and intellectual development as you navigate the complexities of a new language. Expand your worldview and embrace diversity through language learning. Flexible Learning: Enjoy the flexibility of online learning with interactive lessons, multimedia resources, and personalized feedback. Study at your own pace and schedule, fitting language learning into your busy lifestyle.   👩‍🎓 Who is this for? Students: Prepare for academic success by improving your English proficiency for exams, essays, and presentations. Gain a competitive edge in your studies and future career endeavors. Professionals: Elevate your career prospects by mastering English language skills essential for workplace communication, collaboration, and leadership. Stand out in job interviews, negotiations, and networking events. Travelers: Navigate new destinations with confidence and ease. Break down language barriers while exploring diverse cultures, making meaningful connections, and creating unforgettable experiences. Immigrants: Seamlessly integrate into English-speaking communities by developing language skills necessary for everyday interactions, employment opportunities, and civic engagement.   🚀 Career Path: Teaching: Pursue a career in English language teaching (ESL/EFL) in schools, language institutes, or online platforms. Inspire students of all ages to achieve language proficiency and cultural competence. Translation/Interpretation: Become a professional translator or interpreter, facilitating communication between individuals or businesses across language barriers. Bridge linguistic gaps in diverse settings such as conferences, legal proceedings, or healthcare facilities. International Business: Enter the global marketplace with confidence, leveraging your English language skills to pursue opportunities in international business, marketing, sales, and entrepreneurship. Hospitality and Tourism: Excel in hospitality and tourism industries by providing exceptional service to English-speaking guests. Communicate effectively with travelers, enhance customer satisfaction, and advance your career in hotels, resorts, or travel agencies.   Don't let language barriers hold you back from reaching your full potential. Enroll in our ESOL Level 2 course today and embark on a transformative journey towards fluency, confidence, and success in the English-speaking world! 🌍   Course Curriculum Module 1_ The Basics of English Language Learning The Basics of English Language Learning 00:00 Module 2_ Speaking Proficiency, Reading, and Writing Speaking Proficiency, Reading, and Writing 00:00 Module 3_ Advanced Grammar and Cultural Competence Advanced Grammar and Cultural Competence 00:00 Module 4_ Practical Applications and Language Assessment Practical Applications and Language Assessment 01:00:00 Module 5_ Technology and Culture Integration Technology and Culture Integration 00:00 Module 6_ Learning Plan and Continuous Growth Learning Plan and Continuous Growth 00:00

Are you an HR or researching to be one? Our course will provide an overview of HRM's key concepts and principles. You will gain practical skills and knowledge, enabling you to manage and develop an organisation's workforce effectively. You will learn about HR professionals' various functions and responsibilities, and strategies for recruiting, selecting, and retaining employees. You will also gain an understanding of employment laws and regulations and how to manage employee relations and performance effectively. Human Resource Management (HRM) is a field that focuses on managing and maximising the performance and productivity of an organisation's employees. It covers various activities and responsibilities, including hiring and onboarding new employees, training and development, performance appraisal, compensation and benefits, employee relations, and compliance with employment laws and regulations. The main goal of HRM is to ensure that an organisation's workforce is aligned with its business goals and objectives. This involves identifying the skills and competencies needed to support the organisation's operations and then recruiting and retaining employees who possess those skills. HRM also develops and implements policies and procedures that support a positive and productive work environment and promote diversity, equity, and inclusion within the organisation. This Advanced Diploma in Human Resources Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development and career progression related to substantial and easier than ever! Overall, this course will provide a comprehensive introduction to the field of HRM and equip you with the skills and knowledge needed to succeed in a career in this dynamic and rewarding field. Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Get a Free Student ID card with this course! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging course content and activities The course assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support This comprehensive course can help you achieve your career aspirations and prepare for your ideal job. It offers an extensive and immersive learning experience that you can work through at your own pace to improve your skills and knowledge. Start your learning journey today and take a step towards a brighter future with this course. Begin building the skills and knowledge you need to succeed in your desired career and make your dreams a reality. *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction to Human Resource Module 2: An Overview of the Recruitment Industry Module 3: The UK Recruitment Legislation Module 4: The Recruitment Process Module 5: Negotiation Techniques Module 6: Key Performance Indicators for the Recruitment Industry Module 7: Employee Training & Development Process Module 8: Candidate Management Module 9: Candidate Interview Processes Module 10: Managing Meetings & Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation & Counselling Module 14: Ensuring Health & Safety at the Workplace Module 15: Employer Record & Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Advanced Diploma in Human Resources Management at QLS Level 7 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? If you want to learn more about Human Resources Management, this course is for you. It will thoroughly understand the topic and help you grasp the fundamental concepts. This course is open to anyone, regardless of location or background. In addition, the course materials are accessible from anywhere in the world, so you can take advantage of this learning opportunity no matter where you are. You may want to consider enrolling in this course if you: Want to gain a deeper understanding of Human Resources Management Are already working in this field and want to learn more about it. Are you a student studying a related field Are seeking employment in the Human Resources Management industry. Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This Diploma will provide you with the skills and knowledge needed to succeed in a career in the following field: Human Resources Manager (Avg. Annual Salary: £28,000 to £50,000) in the UK Human Resources Assistant (Avg. Annual Salary: £17,000 to £25,000) in the UK Human Resources Officer (Avg. Annual Salary: £15,000 to £50,000) in the UK Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the Confidence Building & Assertiveness and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through this course. Learning Outcomes of this course : How to express yourself eloquently and with confidence Develop the skills to confront challenging situations and manage conflict Learn how to receive constructive feedback and share your ideas and opinions Unlock the power of your mind to attract positive energy and outcomes Banish negative emotions and learn how to think like a winner Improve your body language and communication skills to express yourself better This course is accredited by the CPD and provides 10 CPD points. Students can expect to complete this course in around 01 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our Confidence Building & Assertiveness course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Confidence Building & Assertiveness course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. Confidence Building & Assertiveness provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Confidence Building & Assertiveness cover everything you need in order to progress in your chosen career. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on Confidence Building & Assertiveness will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Confidence Building & Assertiveness program. Skills You Will Gain The skills you will gain after completing this course: Self-confidence Body language Communication Motivation The Confidence Building & Assertiveness course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on this course now and get instant access to all Confidence Building & Assertiveness course materials. Then, enjoy this course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Confidence Building & Assertiveness straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Our course consists of the following learning modules: Module 01: What You Will Learn Module 02: What Is Assertiveness Part 1 Module 03: What Is Assertiveness Part 2 Module 04: Your Rights And Beliefs Module 05: Assertive Body Language Module 06: Assertiveness Feedback Cards Module 07: Express Yourself- Speak Up, Share Your Ideas & Opinions, Express W Module 08: Provide Helpful Feedback To Others Module 09: Receive Negative Feedback, React & Defend Yourself When Criticized Module 10: Learn To Say No Module 11: Deal With Conflicts, Deal With Confrontation, Challenging Situations Module 12: Reduce Negative Emotions & Discomfort When Talking To People Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed this course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Confidence Building & Assertiveness Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the Confidence Building & Assertiveness course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Confidence Building & Assertiveness course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online Confidence Building & Assertiveness course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The course certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

An interactive workshop with Karen Hale. Learn how to gain the confidence, skills and techniques to speak up so you can be heard. "There are two types of speakers: Those who get nervous and those who are liars." - Mark Twain Is this you? Promotions not applied for, jobs roles not tried for, networking events not attended? Parties avoided, family ceremonies not spoken at, too much left unsaid? Do you have excellent ideas that get lost in time because you are fearful of voicing them. Have you missed opportunities because it involves showing up? Do you stay silent in meetings? Do you have a brilliant business idea that isn’t being pursued because you know it will involve some kind of networking or public speaking? If the answer to any/most of these is YES, then read on... This workshop is strange by its nature. Why would someone who disliked public speaking, go to a place where they would speak in public? This is why.... Because Karen has analysed what makes a good communicator when speaking informally to people; she has taken those aspects and developed a group of exercises that allows you to use these exact techniques when speaking at networking events and in public. Added to that, Karen provides a smorgasbord of methods on how to control nerves to ensure you communicate at your authentic best. Please note: everybody in the room will be there for the same reason as you! You will be supported and encouraged and will learn how to turn fear into empowerment! About Karen: An empowerment and public speaking coach with over 30 years experience in coaching and advising individuals and business leaders from a diverse range of sectors on effective communication skills. It takes a second to form a first impression about a person. Your body language, clothes, speech and personal presence convey messages about your background, skills and expertise. Karen works with her clients to ensure they make that first impression powerful and authentic so they get remembered for the right reasons. By creating a confident and authentic presence you increase your visibility and your credibility. “Karen is a truly special individual. She made me feel totally at ease and was able to help me stand and speak confidently for the first time and she did that all with huge warmth and a lot of humour.” She fulfils her greatest passion on a daily basis, helping people present themselves to the outside world in the very best way. She has enabled hundreds of people to move on in their life and careers and build their growth, confidence and image. Karen works across a huge spectrum - from CEOs in FTSE 100 companies to Foundation Class university students at UAL coaching presentation skills. She coaches senior individuals and consults to leading global banks, private banks and family offices, advising business leaders and their teams. She is Central School of Speech and Drama trained. Kind words about Karen... I have had the absolute pleasure of working with Karen numerous times over the past 16 years to assist me in my various corporate roles. Karen has always been the person I have turned to first and foremost when I have needed help with my personal brand, presence and communication, helping me develop confidence in public speaking and showing up in front of the camera. A HUGE thank you for Monday – you were wonderful. The feedback we have had has been unbelievable – I can honestly say in all my years in this industry I have never heard such positive comments on every aspect. Karen has an incredible gift of making you feel completely at ease and is able to bring the best out of a person with ease. She is friendly, approachable and warm and I now refer Karen to everybody I know who needs assistance with any type of public speaking, communication and confidence requirement. The results speak for themselves. Highly recommend! You can contact Karen at: https://www.linkedin.com/in/karen-hale-8925862b/ / 07956626740 For any questions regarding this event, please contact the organiser lara@themotivationclinic.co.uk / 07817247727 - thank you!

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Embark on a transformative journey into the healthcare realm with the 'Nursing Assistant Diploma (Online)' course. This comprehensive program is designed to sculpt you into a proficient nursing assistant, equipped with the knowledge and skills required in modern healthcare settings. Your expedition begins with an introduction to the role of a Personal Assistant in nursing, laying the groundwork for your development in this vital field. The course then navigates through the diverse healthcare environments, preparing you to adapt and excel in various settings. As you progress through the modules, you will delve into the critical areas of legal standards, ethical practice, and effective communication in nursing - pillars of the profession. The curriculum covers essential topics such as health and safety, hygiene, infection control, and asepsis, ensuring you are well-versed in maintaining high care standards. The later stages of the course focus on specialized areas like medication administration, understanding the immune system, managing rest and sleep, addressing mobility issues, pain management, nutrition, fluid balance, elimination processes, and oxygenation. This thorough education aims to prepare you not just as a nursing assistant, but as a compassionate caregiver who understands the comprehensive needs of patients. Learning Outcomes Acquire foundational knowledge in nursing and personal assistant roles. Understand and apply legal and ethical standards in nursing practice. Develop effective communication skills specific to nursing. Gain proficiency in critical nursing practices including hygiene, infection control, and asepsis. Learn specialized nursing skills such as medication administration, pain management, and patient nutrition. Why choose this Nursing Assistant Diploma (Online) course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Nursing Assistant Diploma (Online) course for? Individuals aspiring to become nursing assistants. Healthcare workers seeking to expand their skill set. Personal assistants in healthcare settings aiming for a nursing role. Caregivers desiring formal training in nursing practices. Medical students interested in foundational nursing skills. Career path Nursing Assistant - £18,000 to £25,000 Healthcare Assistant - £17,000 to £23,000 Patient Care Technician - £19,000 to £26,000 Home Health Aide - £16,000 to £22,000 Medical Assistant - £18,000 to £24,000 Personal Care Assistant - £17,000 to £21,000 Prerequisites This Nursing Assistant Diploma (Online) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Nursing Assistant Diploma (Online) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to PA - Personal Assistant Diploma Introduction to PA - Personal Assistant Diploma 00:15:00 Module 02: Working in Different Healthcare Settings Working in Different Healthcare Settings 00:15:00 Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 00:50:00 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 00:48:00 Module 05: Effective Communication in Nursing Effective Communication in Nursing 00:47:00 Module 06: Health and Safety in Nursing Health and Safety in Nursing 00:47:00 Module 07: Hygiene in Nursing Hygiene in Nursing 00:30:00 Module 08: Infection Control Infection Control 00:57:00 Module 09: Asepsis in Nursing Asepsis in Nursing 00:16:00 Module 10: Medication Administration in Nursing Medication Administration in Nursing 00:18:00 Module 11: Understanding the Immune System in Nursing Understanding the Immune System in Nursing 00:26:00 Module 12: Rest and Sleep Management in Nursing Rest and Sleep Management in Nursing 00:17:00 Module 13: Mobility and Immobility Issues of Patients in Nursing Mobility and Immobility Issues of Patients in Nursing 00:15:00 Module 14: Pain Management for Nurses Pain Management for Nurses 00:22:00 Module 15: Nutrition in Nursing Nutrition in Nursing 00:23:00 Module 16: Fluid and Electrolyte Balance Fluid and Electrolyte Balance 00:21:00 Module 17: Assisting with Elimination Assisting with Elimination 00:28:00 Module 18: Oxygenation in Nursing Oxygenation in Nursing 00:28:00 Mock Exam Mock Exam - Nursing Assistant Diploma (Online) 00:20:00 Final Exam Final Exam - Nursing Assistant Diploma (Online) 00:20:00

Unlock the essentials of EYFS Teaching – Early Years Foundation Stage. Explore innovative approaches, best practices, and tools to nurture young learners' development in early childhood education. Enroll now to empower yourself with the skills needed to create engaging and supportive learning environments for preschool-aged children.

Project Leadership Skills (Virtual) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity

Project Leadership Skills: In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Project Leadership Skills: Virtual In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan