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4643 Communication Skills courses in Horsforth delivered On Demand

People Management & Leadership Diploma

5.0(1)

By Course Gate

Unlock the secrets of effective leadership and people management with our People Management & Leadership Diploma. Dive into essential topics such as emotional intelligence, team building, conflict resolution, and more.

People Management & Leadership Diploma
Delivered Online On Demand15 hours 55 minutes
£11.99

Business Etiquette & Professionalism

4.9(27)

By Apex Learning

Overview This comprehensive course on Business Etiquette & Professionalism will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Etiquette & Professionalism comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ISO 9001:2015. It is available to all students, of all academic backgrounds. Requirements Our ISO 9001:2015 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Etiquette & Professionalism. It is available to all students, of all academic backgrounds. Requirements Our Business Etiquette & Professionalism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 12 lectures • 01:45:00 total length •What is Etiquette?: 00:05:00 •Always Be Your Best: 00:12:00 •Always Be Your Best When Meeting and Greeting: 00:06:00 •Types of Interviews: 00:07:00 •Planning for the Interview: 00:07:00 •During the Interview: 00:13:00 •Types of Meetings: 00:06:00 •Planning Conference Call Meetings: 00:10:00 •Meal Meetings: 00:09:00 •Voicemail: 00:08:00 •Instant Messaging: 00:09:00 •Five Steps to Dealing with Diversity: 00:13:00

Business Etiquette & Professionalism
Delivered Online On Demand1 hour 45 minutes
£12

Feline Behaviour & Psychology

4.9(27)

By Apex Learning

Overview This comprehensive course on Feline Behaviour & Psychology will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Feline Behaviour & Psychology comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Feline Behaviour & Psychology. It is available to all students, of all academic backgrounds. Requirements Our Feline Behaviour & Psychology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 34 sections • 34 lectures • 06:58:00 total length •Domestication of Cats: 00:10:00 •Communication & Stress According to Origin: 00:08:00 •Sleeping & Toileting According to Origin: 00:07:00 •Hunting & Drinking Water According to Origin: 00:06:00 •Reproduction & Disease According to Origin: 00:06:00 •Another Type of Cats - Feral Cats: 00:09:00 •Understanding Feline Body Language: 00:17:00 •Understanding Common Behaviour: 00:20:00 •Understanding Cat Communication: 00:20:00 •Types of Feline Need: 00:11:00 •Do Cats Feel Love and Other Human Emotions: 00:13:00 •How Smart Are Cats: 00:09:00 •Why Do Cats Hiss: 00:03:00 •Why Do Cats Purr: 00:07:00 •Why Do Cats Rub Against Things: 00:07:00 •Why Do Cats Scratch Things: 00:06:00 •Why Do Cats Play with Their Prey: 00:05:00 •Why Do Some Cats Become Anxious or Phobic: 00:10:00 •Why Do Cats Roll on Their Backs to Greet People: 00:03:00 •Why Do Cats 'Sulk': 00:04:00 •Why Do Cats Knead or Paddle with Their Paws: 00:03:00 •Why Does a Male Cat Bite a Female's Neck While Mating: 00:03:00 •Why Do Mother Cats Move Kittens: 00:06:00 •Why Do Some Cats Howl, Especially at Night: 00:10:00 •Cats and the Law: 00:08:00 •Bringing Your New Cat Home: 00:19:00 •Feeding and Controlling Obesity: 00:27:00 •Managing Your Cat's Behaviour: 00:40:00 •Keeping Your Cat Safe: 00:33:00 •Neutering - Family Planning for Felines: 00:15:00 •Pregnant Cats, Birth and Care of Young Kittens: 00:35:00 •Cats Living Together: 00:17:00 •How to Prevent Cat Conflicts in Multi-cat Households: 00:10:00 •When to Let Go: 00:11:00

Feline Behaviour & Psychology
Delivered Online On Demand6 hours 58 minutes
£12

Care Certificate Course - Standards (1 to 15)

4.9(27)

By Apex Learning

Flash Sale! | 11-in-1 Bundle| 110 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180

Care Certificate Course - Standards (1 to 15)
Delivered Online On Demand6 hours
£9.99 to £12

Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration

By Wise Campus

Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration Do you want a course on Medical Transcription to keep you better prepared for your Medical Transcription profession? Our course will help you on that case. On the very first module of the Medical Transcription course, you can get ideas of medical transcription from this introduction to Medical Transcription. Then the Medical Transcription course will teach all the WH questions of the Medical Transcription subject. This Medical Transcription also explains medical languages boot camp with other documentation preparation. Moreover, the Medical Transcription course will explain the communication style and data protection techniques as a medical transcription expert. Take the initial steps toward a successful long-term career by studying the Medical Transcription: Medical Transcription course. Learning Outcome of Medical Transcription: Medical Transcription After completing the Medical Transcription : Medical Transcription course, learners will know about: Introduction to Medical Transcription: Medical Transcription. Medical Transcription course teaches the what, how, who, and why of Medical Transcription. You can understand the medical reports techniques from this Medical Transcription: Medical Transcription course. Medical language boot camp is also a part of this Medical Transcription lesson. Medical Transcription explains about the medical specialties, procedures, documentation and communication. Data protection also involves in this Medical Transcription: Medical Transcription course. The Medical Transcription describes medical editing and quality assurance. Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration Course This Medical Transcription: Medical Transcription Course includes a FREE PDF Certificate. Lifetime access to this Medical Transcription: Medical Transcription Course Instant access to this Medical Transcription: Medical Transcription Course Get FREE Tutor Support to this Medical Transcription: Medical Transcription Course Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration Elevate your career potential with our Medical Transcription course, designed to build the foundation for a successful role in Medical Transcription. From the first module, you'll gain a clear introduction to Medical Transcription, learning the essential WH questions that drive the field. This Medical Transcription course includes a deep dive into medical terminology and document preparation, equipping you to handle various transcription tasks accurately. You’ll also cover essential data protection techniques and communication styles needed for a successful career. Begin your journey into the rewarding world of Medical Transcription today—enrol now for a future full of opportunity! Who is this course for? Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration Anyone may benefit from this medical transcription training, including new grads, job seekers, and students. Requirements Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration To enrol in this Medical Transcription Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Transcription: Medical Transcription Course. Be energetic and self-motivated to complete our Medical Transcription: Medical Transcription Course. Basic computer Skill is required to complete our Medical Transcription: Medical Transcription Course. If you want to enrol in our Medical Transcription: Medical Transcription Course, you must be at least 15 years old. Career path Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration You may work as a medical transcriptionist, audio typist, medical office manager, and many other positions after finishing this course on medical transcription!

Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration
Delivered Online On Demand8 hours 36 minutes
£12

Sales and Marketing Diploma

By Wise Campus

Sales and Marketing: Sales and Marketing Diploma Are you trying to find the best professional sales and marketing diploma? Enrol in our top-notch sales and marketing diploma for advantages in the digital age. This sales and marketing diploma covers multi-level marketing fundamentals as well as a general summary. This sales and marketing diploma covers sales principles, sales techniques, and team motivation. Moreover, the sales and marketing diploma includes instruction in in-person sales strategies and information on lead generation and prospecting. This sales and marketing diploma also helps to improve your fundamental soft skills and body language as a sales manager. This sales and marketing diploma elaborates on online marketing, negotiating techniques, and communication methods. Enrol in our sales and marketing diploma for a general overview of how to run an effective social media marketing campaign and the overall field! Learning outcome of sales and marketing diploma This sales and marketing diploma helps to understand: Marketing basics, multi-level marketing, and a broad overview of this sales and marketing diploma course. This sales and marketing diploma explains sales fundamentals, sales secrets, and how to motivate sales teams. In-person sales techniques are a part of this sales and marketing diploma. This sales and marketing diploma explains prospecting and lead generation. Through this sales and marketing diploma, you can enhance your basic soft skills and body language as sales manager. Communication strategies, internet marketing, and negotiation skills are elaborated on in this sales and marketing diploma. How to operate efficient social media marketing is broadly described in this sales and marketing diploma. Special Offers of this Sales and Marketing: Sales and Marketing Diploma Course This Sales and Marketing: Sales and Marketing Diploma Course includes a FREE PDF Certificate. Lifetime access to this Sales and Marketing: Sales and Marketing Diploma Course Instant access to this Sales and Marketing: Sales and Marketing Diploma Course Get FREE Tutor Support to this Sales and Marketing: Sales and Marketing Diploma Course Sales and Marketing: Sales and Marketing Diploma Looking to elevate your career in sales and marketing? Our Sales and Marketing: Sales and Marketing Diploma is the perfect choice for professionals aiming to excel in this dynamic field. With this Sales and Marketing: Sales and Marketing Diploma, you'll master multi-level marketing fundamentals, gaining deep insights into sales principles, effective techniques, and how to motivate a team for peak performance. Our Sales and Marketing: Sales and Marketing Diploma also delves into in-person sales strategies, lead generation, and prospecting, ensuring you’re equipped to close deals and grow your client base. Enhance your soft skills, perfect your body language, and learn cutting-edge online marketing, negotiation tactics, and communication strategies. Make the smart move with our Sales and Marketing: Sales and Marketing Diploma and transform your professional potential. Who is this course for? Sales and Marketing: Sales and Marketing Diploma It is possible for learners to enrol in this sales and marketing diploma without having any prior knowledge of this field. Requirements Sales and Marketing: Sales and Marketing Diploma To enrol in this Sales and Marketing Diploma Course, students must fulfil the following requirements. To join in our Sales and Marketing: Sales and Marketing Diploma Course, you must have a strong command of the English language. To successfully complete our Sales and Marketing: Sales and Marketing Diploma Course, you must be vivacious and self driven. To complete our Sales and Marketing: Sales and Marketing Diploma Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Sales and Marketing: Sales and Marketing Diploma Course. Career path Sales and Marketing: Sales and Marketing Diploma You can employ yourself as a sales executive, sales manager, marketing executive, sales executive, and in other related roles after finishing the Sales and Marketing: Sales and Marketing Diploma diploma.

Sales and Marketing Diploma
Delivered Online On Demand1 hour 24 minutes
£12

Negotiation Skills Workshop Course

5.0(2)

By Training Express

Negotiation Skills Workshop Course is designed for professionals and individuals who seek to enhance their negotiating abilities with the tools and techniques that drive successful outcomes. This dynamic course aims to provide you with a thorough understanding of negotiation strategies, helping you engage confidently in a range of negotiations, whether in the boardroom or in everyday business transactions. From understanding the nuances of human behaviour to mastering the art of persuasion, this course covers it all. Throughout the course, participants will gain invaluable insights into how to prepare for negotiations, identify key interests, and use language to influence decision-making effectively. Learn how to create value in negotiations, build rapport with stakeholders, and avoid common pitfalls that could undermine an agreement. Whether you're handling corporate deals, managing client relationships, or navigating team discussions, the Negotiation Skills Workshop Course offers the expertise you need to negotiate with success. Get ready to sharpen your abilities and reach your goals with confidence. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Understanding Conflict Module 2: Conflict Management Module 3: Understanding Negotiation Module 4: The Negotiation Process and Preparation Module 5: Powerful Negotiation Tool Module 6: Emotional Intelligence Module 7: Cross-Cultural Negotiation Module 8: Multi-Party Negotiations Module 9: Using Your Personal Negotiating Power Learning Outcomes: Conflict Mastery: Navigate conflicts adeptly, mastering resolution techniques. Strategic Negotiation: Develop strategic approaches for successful negotiation outcomes. Emotional Intelligence: Hone emotional intelligence to manage negotiations with finesse. Cross-Cultural Proficiency: Navigate cross-cultural negotiations with cultural sensitivity. Collaborative Leadership: Excel in multi-party negotiations, showcasing collaborative leadership. Personal Empowerment: Harness and leverage personal negotiating power for impactful results. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in negotiation-centric roles Managers seeking conflict resolution expertise Entrepreneurs navigating business negotiations Legal professionals enhancing negotiation skills Sales and marketing professionals honing persuasive abilities HR professionals managing workplace conflicts International business professionals engaging in cross-cultural negotiations Anyone wanting to strengthen their negotiation acumen Career path Negotiation Consultant International Business Liaison Conflict Resolution Specialist Legal Negotiator Diplomatic Relations Officer Business Development Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Negotiation Skills Workshop Course
Delivered Online On Demand1 hour
£12

Cold Call to Boost Sales

4.9(27)

By Apex Learning

Overview This comprehensive course on Cold Call to Boost Sales will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Cold Call to Boost Sales comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Cold Call to Boost Sales. It is available to all students, of all academic backgrounds. Requirements Our Cold Call to Boost Sales is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 8 lectures • 00:33:00 total length •Unit 01: Introduction: 00:01:00 •Unit 02: What is cold calling?: 00:02:00 •Unit 03: Benefits of cold calling: 00:03:00 •Unit 04: Where to buy data: 00:02:00 •Unit 05: How to cold call a business: 00:05:00 •Unit 06: How to cold call the public: 00:06:00 •Unit 07: Scripts: 00:10:00 •Unit 08: Bullet points: 00:04:00

Cold Call to Boost Sales
Delivered Online On Demand33 minutes
£12

Business Writing Diploma

4.9(27)

By Apex Learning

Overview This comprehensive course on Business Writing Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Writing Diploma comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Writing Diploma. It is available to all students, of all academic backgrounds. Requirements Our Business Writing Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 05:45:00 total length •Getting Started: 00:15:00 •Working with Words: 00:30:00 •Constructing Sentences: 00:25:00 •Creating Paragraphs: 00:25:00 •Writing Meeting Agendas: 00:40:00 •Writing E-mails: 00:25:00 •Writing Business Letters: 00:25:00 •Writing Proposals: 00:40:00 •Writing Reports: 00:30:00 •Other Types of Documents: 00:45:00 •Proofreading and Finishing: 00:30:00 •Wrapping Up: 00:15:00

Business Writing Diploma
Delivered Online On Demand5 hours 45 minutes
£12

Sales

4.9(27)

By Apex Learning

Overview Learn how to sell products and services using solid arguments when dealing with prospective clients, by enrolling in our Sales Diploma. This course provides you with a deep insight into the sales process and dynamics to efficiently close more deals and meet sales goals. The training allows you to learn some new ways of selling products and services you were unaware of. After your successful completion, you will be equipped with strongly developed skills to diagnose sales, prescribe solutions, generate leads, prepare weekly and monthly reports and more. Gain the expertise to meet prospects, make product demonstrations and negotiate contracts to promote your business's goodwill. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Sales Diploma. It is available to all students, of all academic backgrounds. Requirements Our Sales Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 55 lectures • 03:36:00 total length •Attitude: 00:01:00 •Values: 00:03:00 •Beliefs: 00:02:00 •How to Change Beliefs: 00:04:00 •Goals: 00:06:00 •Focus: 00:02:00 •The Extra Mile: 00:03:00 • Team Player Types: 00:30:00 •Accentuate the Positive: 00:03:00 •Be a Winner!: 00:02:00 •Pre-call Research: 00:02:00 •Gaining Appointments: 00:04:00 •Pre-call Planning1: 00:04:00 •Route Planning: 00:04:00 •Prioritizing your Time: 00:02:00 •Controlling the Controlable: 00:03:00 •Know your Products: 00:03:00 •Features and Benefits: 00:03:00 •Customer Perception: 00:02:00 •Beginning Sales Calls: 00:03:00 •Listening Skills Part 1: 00:07:00 •Listening Skills Part 2: 00:05:00 •Uncovering Needs: 00:05:00 •Closing a Sales Call: 00:04:00 •Post Call Analysi: 00:05:00 •Follow Up Actions: 00:02:00 •Onwards: 00:01:00 •Final Thoughts: 00:01:00 •The Number One Universal Killer Question in Selling: 00:03:00 •The Importance of Establishing the Clients Expectations: 00:02:00 •How to Close the Sale Without Sounding like a Salesman: 00:04:00 •People Buy Emotionally and Justify Logically. What to Do About It: 00:04:00 •Don't Assume You Know the Buyer's Priorities: 00:05:00 •How to Unearth the Buyer's Strategic Needs: 00:03:00 •The Importance of Implications: 00:04:00 •Being Prepared for Objections: 00:04:00 •The Most Common Objections and How to Handle Them: 00:04:00 •How to Get People to Choose What You Want Them To: 00:04:00 •What Buyers Say and What They Really Mean: 00:03:00 •What Does Value For Money Really Mean?: 00:03:00 •Five Proven Techniques to Save Money and Make Money: 00:04:00 •The Words: 'Typically', 'Realistically', 'Currently', 'Given' and 'Yet': 00:02:00 •Justifying Your Price - the Power of One: 00:04:00 •The Final 'Killer Questions' That Allow You to Negotiate More Successfully: 00:04:00 •The Real Meaning of 'Win-Win': 00:04:00 •The Rules for Discounting: 00:03:00 •How to Hold a High Price: 00:04:00 •How to Increase Average Order: 00:03:00 •The Compromise Effect: 00:03:00 •All You Need to Know About Time Management: 00:03:00 •Recognising the Moment That Matters and the Role of 'Enough': 00:06:00 •What to Do When It Starts Going Wrong: 00:05:00 •How to Understand Other People - Can You Clarify?: 00:04:00 •How to Build Your Reputation and Getting Your Client to Feel Indebted to You: 00:04:00 •Selling in the Long Term and Being Recommended: 00:04:00

Sales
Delivered Online On Demand3 hours 36 minutes
£12