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4464 Communication Skills courses in Addlestone delivered On Demand

Mentorship Training Course

4.3(43)

By John Academy

Overview Many of the people fail to deal with life's dilemmas and challenges. Thus, they seek professional guidance. This is where mentors come in. It is a profession that allows you to help others and ensure a secure career in the meantime. Our Mentorship Training course can help you acquire the key skills to try your luck in mentoring. Through this comprehensive course, you will grasp the essentials of mentorship. The course will provide detailed lessons on how to guide others in navigating their personal and professional life. You will acquire the ability to develop a good understanding with your clients and advise them on overcoming life's challenges. Furthermore, this course will help you in providing mentorship for different industries. By the end of the course, you will learn to evaluate and monitor your success as a mentor.  This course can be the stepping stone to a fruitful career; enrol now and start learning! Course Preview Learning Outcomes Understand the key principles of motivational mentorship Learn the communication strategies required to build a solid connection with your clients Develop the ability to provide guidance on personal and professional growth Understand how to teach the core skills to overcome challenges and obstacles Grasp the process of mentoring for specific industries Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Life Coaching Career Mentoring Who Should Take This Mentorship Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Mentorship Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Mentorship Training will equip you with effective skills and abilities and help you explore career paths such as  Life Coach Career Coach Motivational Speaker Manager Module 1: Introduction to Motivational Mentorship Introduction to Motivational Mentorship 00:12:00 Module 2: Building a Strong Mentor-Mentee Relationship Building a Strong Mentor-Mentee Relationship 00:16:00 Module 3: Goal Setting and Action Planning Goal Setting and Action Planning 00:14:00 Module 4: Supporting Personal and Professional Growth Supporting Personal and Professional Growth 00:14:00 Module 5: Overcoming Challenges and Obstacles Overcoming Challenges and Obstacles 00:15:00 Module 6: Diversity and Inclusion in Mentorship Diversity and Inclusion in Mentorship 00:11:00 Module 7: Mentorship for Different Career Levels and Industries Mentorship for Different Career Levels and Industries 00:16:00 8: Mentoring in a Digital Age Mentoring in a Digital Age 00:14:00 Module 9: Ethical Considerations in Mentorship Ethical Considerations in Mentorship 00:10:00 Module 10: Evaluating and Measuring Mentorship Success Evaluating and Measuring Mentorship Success 00:12:00 Module 11: The Future of Mentorship The Future of Mentorship 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Mentorship Training Course
Delivered Online On Demand2 hours 29 minutes
£11.99

Scope & Requirements Training - Complete Video Course

4.3(43)

By John Academy

Description: Scope and Requirement skill help you to develop the good understanding of project requirement. In the Scope & Requirements Training - Complete Video Course, you will learn the appropriate knowledge for increasing your scope and requirements. The Scope & Requirements Training - Complete Video Course includes the proper definition of scope, the ways of developing effective work breakdown structures, the requirement basics, the testable requirements, business domain modelling, and the Software Requirements Specifications. Throughout the Scope & Requirements Training - Complete Video Course, you will also learn the effective communication methods that are used for Project Management. You will learn the proper communication skill and listening skills so that you can use these two receptive skills for the growth of your business. The purpose of the course is to create more opportunities for your business. At the end of the course, you will know the essential tools and techniques for Project Requirements. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Scope & Requirements Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Scope & Requirements Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Effective Listening Skills for Requirements Definition Listening FREE 00:09:00 Communication 00:09:00 To Be More Effective 00:19:00 Stakeholders Stakeholders 00:05:00 Stakeholder Questions 00:08:00 Scope Definition Scope Definition 00:15:00 Solution Assessment & Validation 00:13:00 The Project Data Sheet (PDS) 00:17:00 Creating Effective Work Breakdown Structures Creating Effective Work Breakdown Structures 00:08:00 Components of the WBS 00:13:00 Answer Four Key Questions 00:12:00 Requirements Basics Requirements Basics 00:05:00 What Makes A Good Requirement 00:10:00 Requirements 00:06:00 Use Cases Use Cases 00:07:00 Process for Developing a Use Case 00:04:00 Development Methodologies Development Methodologies 00:21:00 Rational Unified Process 00:14:00 The Scrum Flow 00:22:00 Testable Requirements Testable Requirements 00:09:00 Ambiguity Review 00:06:00 The Software Requirements Specification (SRS) The SRS 00:06:00 Quality Measures Related To Individual SRS 00:05:00 Business Domain Modeling Business Domain Modeling 00:05:00 BDM Example 00:06:00 Database Tables 00:03:00 Other Advanced Tools Other Advanced Tools 00:13:00 BlockSwimlane Workflow Diagram 00:13:00 Class Diagrams 00:11:00 Mock Exam Mock Exam- Scope & Requirements Training - Complete Video Course 00:20:00 Final Exam Final Exam- Scope & Requirements Training - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Scope & Requirements Training - Complete Video Course
Delivered Online On Demand5 hours 34 minutes
£11.99

70-642 - Configuring Windows Server 2008 R2 Network Infrastructure

4.3(43)

By John Academy

Description: The course provides all the necessary information that a Microsoft Certified Technology Specialist in Windows Server 2008 Network Infrastructure Configuration should know. In the 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure course, you will learn how to work with IP addressing and services, names resolution, file and print services, network access and remote access, and monitoring network services. The course teaches you about the proper ways of configuring addresses and services through a detailed analysis of configuring IPv4 and IPv6, the ways of configuring dynamic host configuration protocol (DHCP), configuring routing, creating DHCP Servers for your network, creating Windows Firewall with Advanced Security, and deploying DNS server. The course will also teach you the process of connecting Windows with LAN, managing files and printers, and the ways of securing Windows through updates. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding and Configuring IP Introducing the OSI Model FREE 00:24:00 How IPv4 Works 00:26:00 Subnets and Supernets 00:25:00 What's New with IPv6 00:10:00 Configuring Windows with an IPv4 Address 00:28:00 Configuring IP Based Solutions Why Use a DHCP Server 00:59:00 Creating DHCP Servers for Your Network 00:19:00 How Windows Performs Name to IP Resolution 00:15:00 Configuring Windows to Use DNS 00:23:00 How Does DNS Really Work 00:17:00 Deploying DNS Servers 00:35:00 DNS Configurable Options 00:15:00 Managing Different Types of DNS Zones 00:29:00 Configuring Zone Replication and Transfers 00:25:00 Understanding IP Routing Routing Explained 00:29:00 Router Communication Protocols 00:51:00 Connecting Windows to the LAN NAT Explained 00:11:00 Making NAT Work 00:07:00 Remote Access to Other Networks 00:20:00 WiFi Basics 00:51:00 Securing the Client, Network, and Communications Communication Security: IPSec 00:33:00 Enforcing IPSec with Policies 01:04:00 Network Security with NAP 00:28:00 Client Security with Windows Firewall 01:02:00 Other Security Solutions 00:29:00 Managing Files Working with File Security 00:15:00 Server Role - File Services 00:23:00 Using DFS 00:36:00 Using EFS 00:41:00 Performing a Backup and Restore 00:17:00 Monitoring Systems How to Install and Use Network Monitor and SNMP 00:37:00 Windows Performance and Reliability Monitoring 00:36:00 Looking at Event Logs 00:06:00 Configuring Event Forwarding 00:27:00 Managing Printers Server Role - Print Services 00:04:00 How to Share Printers 00:35:00 Securing Windows Through Updates What is Windows Server Update Services? 00:10:00 Planning & Deploying the WSUS Installation 00:06:00 Using Windows Server Update Services 00:22:00 Using WSUS 00:11:00 Mock Exam Mock Exam- 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure 00:20:00 Final Exam Final Exam- 70-642 - Configuring Windows Server 2008 R2 Network Infrastructure 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

70-642 - Configuring Windows Server 2008 R2 Network Infrastructure
Delivered Online On Demand18 hours 21 minutes
£11.99

Business Administration and Branding Diploma

4.3(43)

By John Academy

Are basic leadership and critical thinking abilities your strong point? Do you like being able to create products and sell it? Do you know how to set goals clearly? Do you like managing your own business? If so, then this diploma course is for you. Description: Beginning your own business is an accomplishment in itself that you ought to be amped up for however it is just the beginning stage. The next thing you should know is to figure out how to make it become unique that will be recognised. In this course, you will be able to use the information about your business and what you can do to make it astounding. In this course, you will learn a few hints and thoughts for making your business emerge in the market. This will thus give you an edge over your competitions. Moreover, this course will set you up for a profession in a business administration condition where you will have the capacity to perform business-related exercises and in addition administration obligations viably. You will cover various scopes like Business Communication, Financial Accounting, Principles of Marketing, Human Resources and Project Management. Who is the course for? For employees, businessmen and entrepreneurs who are interested in upgrading their business administration skills Or anyone who are interested in leading and managing their own business. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, it's more advantageous if you have an experience in management or business. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course will be useful and would be beneficial for the management occupations especially the following careers: Administrative Services Manager Advertising, Promotions and Marketing Managers Agricultural Managers Architectural and Engineering Managers Compensation and Benefits Managers Computer and Information Systems Manager Construction Managers Financial Managers Food Services Managers Human Resources Managers Industrial Production Managers Management Directors Medical and Health Managers Natural Sciences Managers And other Top Executives   Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Branding Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Branding Niche What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Social Media Branding Defining the Terms 00:30:00 Building Your Social Media Branding Strategy 00:15:00 Identifying Your Social Media Audience 00:15:00 The Key Social Media Platforms 00:30:00 Creating Brand-Focused Messages 00:30:00 Developing a Communication Strategy 00:30:00 Mock Exam Mock Exam-Business Administration and Branding Diploma 00:20:00 Final Exam Final Exam-Business Administration and Branding Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Business Administration and Branding Diploma
Delivered Online On Demand15 hours 55 minutes
£11.99

SEN (SEN Teaching Assistant, Autism and Remote Teaching)

4.5(3)

By Studyhub UK

Kickstart a rewarding career in teaching and make a difference to the lives of children with special educational needs. The SEN Teaching Assistant course will equip you with the practical skills and knowledge to nurture the development of children with different types of special educational needs (SEN), from autism to ADHD. You will learn essential lesson planning, classroom management techniques and communication strategies to gain up-to-date knowledge of the role and requirements of an SEN Teaching Assistant. Get certified online and start making a positive change to pupils who need extra support in their education! Why buy this SEN Teaching Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the SEN Teaching Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This SEN Teaching Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This SEN Teaching Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This SEN Teaching Assistant is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum SEN (SEN Teaching Assistant, Autism and Remote Teaching) Module 01: Special Education Needs (SEN) An Overview 00:08:00 Module 02: SEN Support 00:12:00 Module 03: High Quality Teaching for Pupils with SEN 00:09:00 Module 04: SEN Teaching Methodologies 00:20:00 Module 05: Communication and Interaction 00:16:00 Module 06: Cognition and Learning 00:20:00 Module 07: Social, Emotional and Mental Health Difficulties 00:11:00 Module 08: Sensory or Physical Needs 00:15:00 Module 09: Working in Partnership 00:09:00

SEN (SEN Teaching Assistant, Autism and Remote Teaching)
Delivered Online On Demand2 hours
£10.99

Mastering Organizational Chaos

4.5(3)

By Studyhub UK

The Mastering Organizational Chaos course provides essential insights and strategies to manage chaos within an organization effectively. Participants will learn priority-planning techniques, effective decision-making processes, and the role of communication and critical thinking in navigating and resolving organizational chaos. Learning Outcomes: Understand the nature and causes of organizational chaos. Develop priority-planning skills to manage chaos and set clear objectives. Enhance decision-making abilities to prevent and address chaotic situations. Improve communication strategies to foster cooperation and unity. Apply critical thinking to identify solutions and resolve chaos effectively. Develop resilience and adaptability to handle unexpected challenges. Implement conflict resolution techniques to manage internal conflicts. Foster a positive organizational culture to mitigate chaos and promote productivity. Why buy this Mastering Organizational Chaos? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mastering Organizational Chaos there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Managers and leaders in organizations seeking to improve their crisis management skills. Entrepreneurs and business owners dealing with organizational challenges. Project managers aiming to enhance their decision-making abilities in chaotic situations. Anyone interested in understanding and managing chaos within an organizational context. Prerequisites This Mastering Organizational Chaos does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mastering Organizational Chaos was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Crisis Management Specialist: Work with organizations to manage and navigate crises. Organizational Consultant: Provide guidance and strategies for chaos management. Project Manager: Utilize chaos management skills to lead successful projects. Business Analyst: Analyze organizational processes and recommend improvements. Course Curriculum Mastering Organizational Chaos Module 01: Introduction to Organisational Chaos 00:18:00 Module 02: Priority-Planning for Managing Organisational Chaos 00:16:00 Module 03: Effective Decision Making to Prevent Chaos 00:34:00 Module 04: Communication in Organisational Chaos 00:23:00 Module 05: Master Chaos With Critical Thinking 00:18:00 Assignment Assignment - Mastering Organizational Chaos 00:00:00

Mastering Organizational Chaos
Delivered Online On Demand1 hour 49 minutes
£10.99

Animal Care

4.5(3)

By Studyhub UK

Overview Create a stronger bond with your pet or become a qualified Animal Behaviourist by learning how to decode animal communication signals! The Animal Care course will teach you how to read animal body language and understand your pet's needs. It will provide you with the skills and knowledge needed to work closely with animals and communicate with them on a higher level, which will help you when it comes to training your pet. Whether you wish to set up your own animal business, kickstart a career in the animal care industry, or create a strong bond with your new puppy, this course will provide you with the tools to do so. Why buy this Animal Care? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Animal Care you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Animal Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Animal Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Animal Care is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Animal Care Module 01: Introduction to the Care and Animal Welfare of All Species 00:27:00 Module 02: Basic Animal Health & Nutrition 00:46:00 Module 03: Hygiene and First Aid for Animal 00:47:00 Module 04: Getting to Know the Dogs & Puppies 00:23:00 Module 05: Getting to Know the Kittens and Cats 00:30:00 Module 06: Learning about Horses 00:24:00 Module 07: Learning about Birds 00:22:00 Module 08: Specific Information on Rabbits & Guinea-Pigs 00:20:00 Module 09: Specific Information on Ornamental Fish 00:29:00 Module 10: Specific Information on Reptiles 00:24:00 Module 11: Animal Psychology 00:34:00 Mock Exam Mock Exam - Animal Care 00:20:00 Final Exam Final Exam - Animal Care 00:20:00

Animal Care
Delivered Online On Demand6 hours 6 minutes
£10.99

Complaints Handling for Customer Care: Best Practices

4.5(3)

By Studyhub UK

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

Complaints Handling for Customer Care: Best Practices
Delivered Online On Demand1 hour 41 minutes
£10.99

Becoming a Certified NLP Practitioner: Transformative Coaching

4.5(3)

By Studyhub UK

Unlock the secrets of the mind with 'Becoming a Certified NLP Practitioner: Transformative Coaching'. This meticulously crafted course illuminates the world of Neuro-Linguistic Programming (NLP), guiding you through its multifaceted communication and coaching models. Delve into the profound beliefs and presuppositions that underpin NLP, and harness advanced techniques to catalyse personal evolution. As you journey through each module, you'll not only refine your understanding but also pave your way to becoming a certified NLP coach. Learning Outcomes Gain a foundational understanding of Neuro-Linguistic Programming. Decode the intricacies of the NLP communication and coaching models. Comprehend the pivotal role of NLP presuppositions and beliefs. Implement advanced NLP techniques to drive personal transformation. Formulate compelling strategies for enhanced communication using NLP. Why buy this Becoming a Certified NLP Practitioner: Transformative Coaching? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Becoming a Certified NLP Practitioner: Transformative Coaching for? Aspiring individuals keen on mastering the art of NLP. Coaches looking to integrate NLP into their methodologies. Professionals aiming to bolster their communication prowess. Therapists desiring to weave NLP into their therapeutic approaches. Enthusiasts on the quest to achieve NLP practitioner certification. Career path NLP Coach: £30,000 - £50,000 Communication Specialist: £35,000 - £55,000 Therapist with NLP Specialisation: £40,000 - £60,000 Corporate Trainer with NLP Focus: £45,000 - £65,000 Personal Development Consultant: £50,000 - £70,000 NLP Researcher: £55,000 - £75,000 Prerequisites This Becoming a Certified NLP Practitioner: Transformative Coaching does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to NLP Introduction to NLP 00:17:00 Module 2: NLP Communication Model NLP Communication Model 00:20:00 Module 3: NLP Coaching Model NLP Coaching Model 00:26:00 Module 4: NLP Presuppositions and Beliefs NLP Presuppositions and Beliefs 00:21:00 Module 5: NLP Techniques for Personal Change NLP Techniques for Personal Change 00:26:00 Module 6: NLP Strategies for Effective Communication NLP Strategies for Effective Communication 00:28:00 Module 7: Advanced NLP Techniques Advanced NLP Techniques 00:21:00 Module 8: NLP Applications NLP Applications 00:17:00 Module 9: NLP Practitioner Certification NLP Practitioner Certification 00:15:00

Becoming a Certified NLP Practitioner: Transformative Coaching
Delivered Online On Demand3 hours 11 minutes
£10.99

Corporate Self Confidence: Building Professional Poise

4.5(3)

By Studyhub UK

Dive into the art of corporate mastery with our course, 'Corporate Self Confidence: Building Professional Poise'. Understanding the essence and vitality of self-assuredness in the professional realm can pave the way for unmatched success and rapport building. From grasping the very definition of confidence to effectively demonstrating it in the workplace, our comprehensive modules ensure that you acquire the prowess necessary for standing out. With emphasis on both verbal and non-verbal cues, you will learn to cultivate not just personal assurance, but also to foster respectful relationships, ensuring an enriching environment for all. Learning Outcomes Understand the fundamental aspects of confidence and its role in the corporate sphere. Learn to identify and navigate challenges that could hamper self-assuredness. Develop the ability to exhibit physical confidence through non-verbal cues. Master the art of communicating with assurance in professional settings. Establish and maintain respectful relationships based on mutual trust and understanding. Why buy this Corporate Self Confidence: Building Professional Poise? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Self Confidence: Building Professional Poise for? Individuals aspiring to make a mark in the corporate world. Those seeking to enhance their interpersonal communication in a work environment. Professionals looking to navigate workplace challenges with aplomb. Individuals wanting to understand and boost their personal and professional confidence levels. Team leaders aiming to foster a culture of trust and mutual respect within their teams. Career path Corporate Trainer - £30,000 to £45,000 Team Leader/Manager - £35,000 to £55,000 Communication Specialist - £28,000 to £42,000 HR Consultant - £32,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Personal Development Coach - £30,000 to £50,000 Prerequisites This Corporate Self Confidence: Building Professional Poise does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Corporate Self Confidence: Building Professional Poise was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: What Is Confidence What Is Confidence 00:12:00 Module 02: Why Corporate Self-Confidence Why Corporate Self-Confidence 00:18:00 Module 03: Confidence Assessment Confidence Assessment 00:08:00 Module 04: Confidently Overcoming Sticking Points Confidently Overcoming Sticking Points 00:06:00 Module 05: Building Self-Confidence Building Self-Confidence 00:12:00 Module 06: Physical Confidence Physical Confidence 00:09:00 Module 07: Communicating Confidently at Work Communicating Confidently at Work 00:09:00 Module 08: Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:14:00 Module 09: Building Respectful Relationships Building Respectful Relationships 00:07:00

Corporate Self Confidence: Building Professional Poise
Delivered Online On Demand1 hour 35 minutes
£10.99