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4735 Communication Skills courses in Addlestone delivered On Demand

Professional Sales Skills Course

4.3(43)

By John Academy

Description: To become a successful sales person or marketer, you need to have the appropriate sales skills that every sales professional must master. This course will provide you comprehensive lessons on salesmanship, sales communication as well as sales techniques that you need to master to be successful in this field of your interests. This course will equip you with the appropriate skills, information and knowledge on sales skills and will prepare yourself to be an accomplished sales professional you desire to be.  Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the sales, marketing, and communications departments. People who are interested in learning more about business communication and those people who are struggling with communication and expressing their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Sales Skills Course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Specialist Entrepreneur Marketing Manager Sales Specialist Strategist. Salesmanship Introduction To Salesmanship 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Sales Communication Communication Basics 00:30:00 The Importance Of Self Esteem 00:30:00 Oral Communication Strategies 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Mock Exam Mock Exam- Professional Sales Skills Course 00:30:00 Final Exam Final Exam- Professional Sales Skills Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Professional Sales Skills Course
Delivered Online On Demand25 hours
£25

Profitable Online Business

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Profitable Online Business bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Profitable Online Business bundle will help you stay ahead of the pack. Throughout the course, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: A Profitable Online Business Masterclass Course 02: Entrepreneurship Fundamentals: 60 Day Startup Launch Blueprint Course 03: Business Law Course 04: Ecommerce Management Course 05: Business Branding Course 06: Marketing Fundamentals Course 07: Sales: Psychology of Customers Course 08: Digital Marketing and Advertising Level 3 Course 09: Business Management Advanced Diploma Course 10: Compliance & Business Risk Management Course 11: Business Writing So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 01: A Profitable Online Business Masterclass Module 01: Is Entrepreneurship for You Module 02: Setting Up Your Home Office Module 03: Decide Which Industry and Niche to Fill Module 04: Starting Your Business Online with Affiliate Marketing Module 05: The Importance of Digital Marketing to an Online Business Module 06: Branding Your Business Module 07: Conclusion Course 02: Entrepreneurship Fundamentals: 60 Day Startup Launch Blueprint Section 01: Reason Why Most Startups Fail Section 02: How to Discover Amazing Startup Ideas? Section 03: The Elusive Problem-Solution Fit Section 04: Evaluating the Problem-Market Fit Section 05: Draw Your Startup Blueprint Section 06: Profitable App Development Blueprint for Startups Section 07: Good Ways to get Validation for Your idea Section 08: Results of Idea Validation Course 03: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil and Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law and Protection Module 9: Law of Tort And Much More..... Course 04: Ecommerce Management Introduction to Electronic Commerce E-Commerce Strategy and Implementation Customer Service Products, Brands, and Services Content Planning and Production Use of Social Networks Marketing _ Advertising Creating an Engaging User Experience Transaction Management E-Commerce Analytics Course 05: Business Branding Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 06: Marketing Fundamentals Module 01: Introduction to Marketing Fundamentals Module 02: Definitions of Marketing Module 03: Traditional vs Contemporary Marketing Module 04: Marketing Management Orientations Module 05: Understand your Customers Module 06: Segmentation Course 07: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 08: Digital Marketing and Advertising Level 3 Module 01: Introduction Module 02: General Tips & Tricks Series Module 03: SEO (Search Engine Optimisation) Module 04: YouTube Module 05: Google Adwords Module 06: Google Analytics Module 07: Email Marketing Module 08: Linkedln Module 09: Twitter Module 10: Facebook Module 11: Instagram Module 12: Mobile App Course 09: Business Management Advanced Diploma Module 01: Introduction Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Development and Succession Planning Module 07- Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Course 10: Compliance & Business Risk Management Module 1: Introduction to Compliance Module 2: Five basic elements of compliance Module 3: Compliance Management System (CMS) Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Risk and Types of Risk Module 7: Introduction to Risk Management Module 8: Risk Management Process Course 11: Business Writing Words to Cut Building Strong Sentences SCQA How to Write Punchy Summaries Words that Work, Feedback that Improves Proof Reading Makes Perfect CPD 115 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (A Profitable Online Business Masterclass) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Profitable Online Business
Delivered Online On Demand
£53

Anger Management & Conflict Resolution Program - (4.5 hours)

By iStudy UK

Are you constantly battling with trying to control your anger? Do you want to know how to resolve conflicts in the workplace? This Anger Management & Conflict Resolution Program - (4.5 hours) will introduce you to the basics of anger management and how to resolve issues of anger by adopting effective strategies used by teachers, counsellors and experts. This anger management course covers practical information and guidance on how to control anger, broadening your understanding of the reasons behind excessive anger. You'll learn about the different types of anger, common psychological reasons for anger such as grief, and anger management in substance abuse. This course will also show you how to build loving relationships and strong relationships with colleagues. Whether you want to manage your own outbursts of anger, or learn to deal with conflicts between others, this online course will introduce you to expert strategies and ways to diffuse feelings of anger and channel negative energy into positive energy, for your wellbeing and the wellbeing of those affected. What You'll Learn Gain a better understanding of the source of your anger and the psychological reasons behind your anger issues Resolve conflicts and resolutions with work colleagues and develop key communication skills Learn how to build strong and trusting relationships with loved ones Understand how to cope with anger stemming from grief and loss Familiarise with the common types of anger and their solutions Learn how to channel your anger into positive energy Understand how to let go and forgive through various anger management strategies Learn about anger management in substance abuse Requirements No background knowledge required or prerequisites for doing this course. Suitable for anyone Just download homework sheet & notes to do exercises. Who this course is for: Anyone who would like to understand anger and why it turns into rage. Introduction Anger Management & Conflict Resolution Program Introduction video FREE 00:04:00 Anger Management Module 1 Anger Management Module 1 Video 1 FREE 00:14:00 Anger Management Module 1 Video 2 00:14:00 Anger Management Module 1 Video 3 content 1 part A 00:15:00 Anger Management Module 1 Video 4 content 1 part B 00:15:00 Anger Management Module 1 Video 5 content 1 part C and content 2 00:14:00 Anger Management Module 1 Video 6 content 3 00:05:00 Anger Management Module 1 Video 7 content 4 00:11:00 Anger Management Module 1 Video 8 content 5 00:18:00 Anger Management Module 1 Video 9 00:05:00 Anger Management Module 2 Anger Management Module 2 Video Part 1 content 6 00:16:00 Anger Management Module 2 Video Part 2 conflict resolution 00:17:00 Anger Management Module 2 Video Part 3 manage and resolve anger communication 00:10:00 Anger Management Module 2 Video Part 4 manage and resolve anger forgiveness 00:15:00 Anger Management Module 3 Anger Management Module 3 Video part 1 content 7 part A 00:14:00 Anger Management Module 3 Video part 2 content 7 part B 00:16:00 Anger Management Module 3 Video part 3 content 8 part A 00:10:00 Anger Management Module 3 Video part 4 content 8 part B 00:17:00 Anger Management Module 3 Video part 5 content 8 part C 00:16:00 Anger Management Module 3 Video part 6 legal issues & aftercare 00:07:00

Anger Management & Conflict Resolution Program - (4.5 hours)
Delivered Online On Demand4 hours 13 minutes
£25

Office Admin, Secretarial and PA Diploma

By iStudy UK

Office Admin, Secretarial and PA Diploma Overview A PA or administrator needs to handle a variety of tasks, from scheduling meetings to composing business letters. Consequently, hiring managers search for people who have the knowledge and experience necessary to perform these diverse job responsibilities. The Office Admin, Secretarial and PA Diploma Course is intended to help you get the necessary abilities to impress hiring managers. In just a few easy steps, it will educate you on every essential aspect of working as a secretary. The Office Admin, Secretarial and PA Diploma Course will teach you the principles of administrative administration. You will become an expert organizer with the aid of this training. Additionally, you will get the chance to hone your meeting management skills. You will also learn the necessary abilities for business writing from the instructive lessons. You will be able to gain a thorough grasp of Microsoft Word, Excel, and PowerPoint with this course. Lastly, the training will assist you in raising your self-esteem and confidence levels. This Office Office Admin, Secretarial and PA Diploma Course will not only teach you useful skills but also provide you with a certificate of accomplishment. This certification can help you get your ideal career and serve as great evidence of your ability. Enrol now, don't wait! Why You Should Choose Office Admin, Secretarial and PA Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Office Admin, Secretarial and PA Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Office Admin, Secretarial and PA Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Office Admin, Secretarial and PA Diploma Introduction to Personal Assistant 00:19:00 Introduction to Office Administration 00:15:00 Skills of an Effective Administrator 00:17:00 Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Business Etiquette 00:20:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Diary Management and Note taking 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00

Office Admin, Secretarial and PA Diploma
Delivered Online On Demand8 hours 33 minutes
£25

Coping Skills: For A Better Life!

By iStudy UK

Most of the people are struggling with coping with the things around them. Some of them have coping skills. To be successful in your life, you need to cope with the challenges you face. Otherwise, any challenge will be a destruction point or obstacles in your normal life. If you can cope with matters, your life will be an easygoing one. To get the skill of coping, you need to know the skills, strategy and tools to apply in real life properly. Coping skills are really crucial tools in life. Without coping skills, you will crush or getting frustrated. With the coping skills, you will succeed and grow well. This Coping Skills course is for you! The best coping skills you can learn here designed and presented by an International Trainer Prof. Paul J. Cline. The trainer will describe you the best coping skills that make your life better. Coping skills can provide you with happiness and decrease stress from your life, which can also be shared with your friends and family.  This course is one of the trending courses in the UK. You will gain the necessary skills to perform well in this field. Specific modules in this course are designed to teach you the whole thing you need to know to become a successful professional in this sector. You can study this course at your own pace. Within a few hours, you will get an accredited certificate in this course. You can access the course easily from anywhere at any time. This course is designed for students, professionals and for those who have a keen interest to know about this topic. Carb cycling helps people progressing in their diets and successfully losing weight. What will you learn? Know how to overcome stress Know how to solve a problem Decease negative vibe of talk Learn how to relieve muscular tension Understand and boost self-esteem Understand boosting the relationship skills Learn to utilize the power of habits Increase the power of your communication skills G the power of acceptance Get relaxed your thoughts and mind Boost up your personal power. Who this course is for: Anyone can take this course People who want to lessen stress Therapists People in the helping field Psychology buffs & students Requirements Basic / Simple Computer Skills Basic English Career Path: If you complete the course, you will be able to know the strategies and secrets of Coping Skills. You will get all the essential skills for coping the challenges that will have a positive impact on your personal life and career. Coping Skills will give you mental satisfaction. Ultimately, you can get sound health and can manage tough situations. After completing this course, you will be able to gain the necessary knowledge and skills required to succeed in this sector. All our courses are IAO accredited. Introduction Goals & Resources FREE 00:07:00 Beginning Concepts FREE 00:13:00 Reprogramming Your Mind 00:09:00 Escaping Your 'Story' 00:06:00 Boosting Your Personal Power! 00:07:00 The Power Of Modeling & Language 00:07:00 The Power Of Choice 00:03:00 Critical Thinking Skills 00:09:00 The Power Of Habit 00:05:00 The Twin Powers Of Attitude & Acceptance 00:09:00 Some Keys To Happiness 00:18:00 MORE Coping Skills! 00:16:00 Improving Communication 00:12:00 Anger Management Skills 00:12:00 BONUS VIDEOS - MORE TIPS & TOOLS! BONUS VIDEO - More Coping Skills - Part 1 00:23:00 BONUS VIDEO - More Coping Skills - Part 2 00:11:00 BONUS VIDEO - More Coping Skills - Part 3 00:22:00

Coping Skills: For A Better Life!
Delivered Online On Demand3 hours 9 minutes
£25

Perfect Upline and Leadership Advanced Course

By iStudy UK

Do you want to be a leader? Do you want to build leadership quality? Are you facing problems in developing upline and leadership abilities? Then this course will suit you. Course Description: The course is designed for the users who want to know the details about upline and leadership. The person who leads or command a group, organisation or country as a director or manager of that organisation or company is known as a leader. On the other hand, upline is an independent distributor whose position is above a representative's position. In this course, you will get a detailed knowledge about the importance of leaders and upline and the true nature and true meaning of a leader and upline. The course will train you to be a good leader who will be an example for others. You will be taught to grow positivity in you and to create positive energy to others. The course will also train you to develop your oratory and communication skill. Course Highlights Perfect Upline and Leadership Advanced Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Perfect Upline and Leadership Advanced Course into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Perfect Upline and Leadership Advanced Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? People who are willing to learn about leadership. Perfect Upline and Leadership Advanced Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Perfect Upline and Leadership Advanced Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Upline And Leadership Basics 00:30:00 Truly Understanding What It Means To Be A Leader 00:30:00 Lead By Example- You Must Be Succeed 00:30:00 Beef Up Your Communication Skills 00:30:00 Learn To Empower Others 00:30:00 Why It Is Crucial To Be A Great Team Leader 00:30:00 Wrapping Up 00:15:00 Mock Exam Final Exam

Perfect Upline and Leadership Advanced Course
Delivered Online On Demand3 hours 15 minutes
£25

Certificate in Social Intelligence

4.3(43)

By John Academy

Description: Social Intelligence is about Comprehending your environment as well as having a positive impact. This Certificate in Social Intelligence will give you the understanding, skills and confidence to connect better with people. It will help you master the two crucial communication skills at the heart of social intelligence. You will become more confident in your particular social Circumstances by learning how to express as well as interpret social cues. This course will greatly enhance your ability to build successful relationships.  Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Social Intelligence is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Social Intelligence is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 Increase Your Self Awareness 00:25:00 The Keys to Empathy 00:25:00 Active Listening 00:20:00 Insight on Behavior 00:20:00 Communication 00:25:00 Social Cues (I) 00:20:00 Social Cues (II) 00:25:00 Conversation Skills 00:20:00 Body Language 00:25:00 Building Rapport 00:20:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Social Intelligence 00:20:00 Final Exam Final Exam- Certificate in Social Intelligence 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certificate in Social Intelligence
Delivered Online On Demand4 hours 35 minutes
£11.99

Travel and Tourism: Marketing, Customer Service and Transport Management

4.7(160)

By Janets

Follow your dreams by enrolling on the Travel and Tourism: Marketing, Customer Service and Transport Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Travel and Tourism: Marketing, Customer Service and Transport Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Travel and Tourism: Marketing, Customer Service and Transport Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Travel and Tourism: Marketing, Customer Service and Transport Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Travel and Tourism: Marketing, Customer Service and Transport Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Travel and Tourism: Marketing, Customer Service and Transport Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Travel and Tourism: Marketing, Customer Service and Transport Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Travel and Tourism: Marketing, Customer Service and Transport Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Travel and Tourism: Marketing, Customer Service and Transport Management course. The Travel and Tourism: Marketing, Customer Service and Transport Management course is designed by industry experts and is tailored to help you learn new skills with ease. The Travel and Tourism: Marketing, Customer Service and Transport Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Travel and Tourism: Marketing, Customer Service and Transport Management when it suits you. Access the Travel and Tourism: Marketing, Customer Service and Transport Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Travel and Tourism: Marketing, Customer Service and Transport Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Travel and Tourism: Marketing, Customer Service and Transport Management now and start learning instantly! What You Get Out Of Studying Travel and Tourism: Marketing, Customer Service and Transport Management With Janets Free PDF certificate upon successful completion of the Travel and Tourism: Marketing, Customer Service and Transport Management Full one-year access to Travel and Tourism: Marketing, Customer Service and Transport Management Course materials Instant assessment results with the Travel and Tourism: Marketing, Customer Service and Transport Management No hidden fees with the Travel and Tourism: Marketing, Customer Service and Transport Management Full tutor support available from Monday to Friday with the Travel and Tourism: Marketing, Customer Service and Transport Management Study the Travel and Tourism: Marketing, Customer Service and Transport Management at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Travel and Tourism: Marketing, Customer Service and Transport Management Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Travel and Tourism: Marketing, Customer Service and Transport Management Study the Travel and Tourism: Marketing, Customer Service and Transport Management in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Travel and Tourism: Marketing, Customer Service and Transport Management Description  The Travel and Tourism: Marketing, Customer Service and Transport Management training course is delivered through Janets' online learning platform. Access the Travel and Tourism: Marketing, Customer Service and Transport Management content from any internet-enabled device whenever or wherever you want to. The Travel and Tourism: Marketing, Customer Service and Transport Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Travel and Tourism: Marketing, Customer Service and Transport Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Travel and Tourism: Marketing, Customer Service and Transport Management course. After successfully passing the Travel and Tourism: Marketing, Customer Service and Transport Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Travel and Tourism: Marketing, Customer Service and Transport Management qualification. Certification All students who successfully complete the Travel and Tourism: Marketing, Customer Service and Transport Management course can instantly download their digital certificate. You can also purchase a hard copy of the Travel and Tourism: Marketing, Customer Service and Transport Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Travel and Tourism: Marketing, Customer Service and Transport Management is ideal for those who already work in this sector or are an aspiring professional. This Travel and Tourism: Marketing, Customer Service and Transport Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Travel and Tourism: Marketing, Customer Service and Transport Management is open to all students and has no formal entry requirements. To study the Travel and Tourism: Marketing, Customer Service and Transport Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Travel and Tourism: Marketing, Customer Service and Transport Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Travel and Tourism: Marketing, Customer Service and Transport Management and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Travel and Tourism: Marketing, Customer Service and Transport Management Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel and Tourism: Marketing, Customer Service and Transport Management 00:20:00 Final Exam Final Exam - Travel and Tourism: Marketing, Customer Service and Transport Management 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel and Tourism: Marketing, Customer Service and Transport Management
Delivered Online On Demand3 hours 45 minutes
£25

English for Healthcare Roles

5.0(5)

By Online Training Academy

Are you looking to enhance your communication skills within the healthcare field? Our comprehensive course, "English for Healthcare Roles," is meticulously crafted to empower healthcare professionals with essential language tools and specialized knowledge. Whether you're a nurse, medical assistant, or healthcare administrator, mastering effective communication is crucial. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "English for Healthcare Roles" course, learners will gain essential knowledge to communicate effectively in healthcare settings. They will develop a strong grasp of human anatomy and medical terminology, enabling them to discuss body systems such as the cardiovascular, respiratory, digestive, musculoskeletal, central nervous, and immune systems. Learners will also become familiar with medical equipment, instruments, and laboratory tests commonly used in healthcare practices. The course emphasizes adapting communication to meet patients' needs, teaching interviewing techniques, and fostering professional communication and behavior. By the end, learners will be equipped with the language skills and confidence to interact professionally with patients, colleagues, and healthcare professionals in a variety of medical contexts. Course Curriculum Module 01: Human Body Vocabulary With Pictures Module 02: Cardiovascular System Module 03: Respiratory System Module 04: Digestive System Module 05: Musculoskeletal System Module 06: Central Nervous System Module 07: Blood and Immunity System Module 08: Equipment, Instrument and Lab Test Module 09: Acronyms and Abbreviation Module 10: Adapting Communication to a Patient's Ability to Understand Module 11: Interviewing Techniques Module 12: Professional Communication and Behaviour Learning Outcomes Identify human body parts using illustrated vocabulary. Explain cardiovascular, respiratory, and digestive systems' functions concisely. Describe musculoskeletal and central nervous systems' basic structures accurately. Outline blood and immunity systems' roles in human health comprehensively. Recognize medical equipment, instruments, and laboratory tests efficiently. Adapt communication to patient understanding levels effectively in healthcare settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare students needing foundational English language skills. Medical professionals enhancing communication in clinical environments. Foreign healthcare workers improving English proficiency. Health educators teaching medical terminology and patient interaction. Non-native English speakers aiming for healthcare roles in the UK. Career path Healthcare Assistant Medical Receptionist Phlebotomist Physiotherapy Assistant Clinical Support Worker Medical Laboratory Assistant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

English for Healthcare Roles
Delivered Online On Demand2 hours 42 minutes
£10

Pharmacy Assistant Training

5.0(5)

By Online Training Academy

Prepare for a vital role in healthcare with our comprehensive Pharmacy Assistant Training course. Designed to equip you with essential skills and knowledge, this program covers every aspect of pharmacy operations, from customer interaction to medication dispensation. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Pharmacy Assistant Training curriculum, learners will gain essential knowledge and skills for working effectively in pharmacy settings. They will understand the role and responsibilities of pharmacy assistants and technicians, including health and safety practices and pharmaceutical terminology. Communication skills specific to pharmacy environments will be developed, ensuring clear interaction with customers and colleagues. Inventory management techniques will be learned to maintain efficient pharmacy operations. Learners will also be trained in dispensing methods, using Electronic Prescription Service (EPS), and minimizing dispensing errors. They will gain insights into prescription handling and the importance of following Standard Operating Procedures (SOPs) for safety and compliance. Understanding the dynamics of the pharmacy team and their practices will prepare them for collaborative work environments. Additionally, they will be equipped with the necessary skills for patient counselling, enhancing their ability to provide valuable healthcare advice and support to pharmacy clients. Course Curriculum Module 01: Introduction to Pharmacy Assistant and Pharmacy Technician Module 02: Health and Safety Risks Assessment and Pharmaceutical Terminology Module 03: Communication in Pharmacy Settings Module 04: Inventory Control and Management in Pharmacies Module 05: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 06: Prescription and Dispensing in Pharmacies Module 07: Standard Operating Procedures (SOPs) Module 08: The Pharmacy Team and Practices Module 09: Job Role of Pharmacy Technicians Module 10: Pharmacy Assistant Patient Counselling Guide Learning Outcomes Understand roles of pharmacy assistants and technicians in healthcare settings. Apply pharmaceutical terminology and assess health and safety risks effectively. Demonstrate effective communication within pharmacy environments. Manage pharmacy inventory and implement control measures efficiently. Execute dispensing methods, including Electronic Prescription Service (EPS), to minimize errors. Provide patient counselling adhering to standard operating procedures (SOPs). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in pharmacy settings. Those interested in healthcare support roles. Students aiming for entry-level pharmacy assistant positions. Career changers seeking roles in pharmaceutical environments. Anyone looking to enhance knowledge in pharmacy operations. Career path Pharmacy Assistant Pharmacy Technician Dispensary Assistant Pharmaceutical Administrator Prescription Assistant Healthcare Support Worker Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Pharmacy Assistant Training
Delivered Online On Demand1 hour 54 minutes
£10