1081 Collaboration courses delivered Online

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer Overview Implement and Configure Cisco Endpoints Implement and Configure Cisco Unified Communications Manager for Video Endpoints Implement and Configure Cisco IMP for Jabber Implement and Configure Cisco Expressway Implement and Configure Cisco Video Communications Server (VCS) Control Implement and Configure Cisco Video Communications Server (VCS) Expressway Implement and Configure connectivity between a Cisco VCS and Cisco UCM Implement and Configure a Cisco Conductor Implement, Configure, and Operate Cisco TelePresence Management Suite (TMS) and provision devices using Cisco TMS Provisioning Extension (TMSPE) Implement and Configure Cisco Meeting Server This one of kind Cisco Collaboration in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco Collaboration Components. Students will have extensive labs in which they will configure and troubleshoot a full Cisco Telepresence Deployment. Participants will gain in-depth practical knowledge with exercises on installing, configuring, maintaining and troubleshooting of all Cisco Telepresence Components.The software applications that are covered in this course include:Cisco Unified Communications Manager (CUCM)Cisco Unified Communications Manager IM and PresenceCisco ExpresswayCisco Video Communication Server (VCS)Cisco ConductorCisco Telepresence Server (TS)Cisco Meeting Server (CMS)Cisco Telepresence Management Suite (TMS)Cisco TMS Extensions Understanding Cisco TelePresence Endpoints Cisco TelePresence Endpoint Solutions Overview Cisco DX Series Endpoint Characteristics Cisco TelePresence TC Software-Based Endpoint Characteristics Cisco TelePresence EX60 and EX90 Cisco TelePresence MX Series Cisco TelePresence SX Series Endpoints Cisco TelePresence Room Kits Cisco Intelligent Proximity Cisco TelePresence TC Software-Based Endpoint Peripherals Cisco TelePresence TC Software-Based Endpoint Deployments Cisco TelePresence Integrator C Series-Based Endpoints Cisco Jabber Video for TelePresence Characteristics Cisco Jabber Understanding the Cisco Video Network Network Overview H323 Overview SIP Overview VCS vs Unified Communications Manager Internetworking QOS Overview Implementing and Configuring Unified Communication Manager Unified Communications Manager Initial Settings Service Activation Enterprise and Service Parameters SIP Domains Configure IMP for Jabber Configure Jabber Settings Registering Endpoints Verifying Network Registration Cisco VCS / Expressway Overview and Configuration Configuring Initial VCS Setting Configuring Authentication Registration Conflict Policy Registration Restriction Policy Local Zone Components Membership Rules Transforms Purpose of Zones Search Priority Neighbor Zones Creating Neighbor Zones Need for Traversal Zones H.460 and Assent Protocols Traversal Zone Configuration Domain Name System Dialing E.164 Number Mapping Bandwidth Management Pipes Subzones and Zones Subzone Call Failure Call Processing Order Certificates Certificate Installation Clustering and the Cisco VCS Clustering Configuration Collecting Information Log Files Search History Connecting VCS-C to CUCM Connect VCS-C to VCS-E Connecting CUCM to VCS-C Understanding the Cisco TelePresence Conductor What is Conductor? Conductor ? How it works Installing Cisco Conductor Configuring Conductor Network Settings Configuring Conductor for a CUCM Configuration MCU Configuration Telepresence Server Telepresence Conductor Server Configuration Configuring TelePresence Conductor for ad hoc conferences Configuring TelePresence Conductor for rendezvous conferences Configuring Unified CM Configuring general settings on Unified CM Locations in Unified CM Unified CM trusts TelePresence Conductor's server certificate SIP trunk security profile Configuring Unified CM for rendezvous conferences Sip Trunk Configuration Conference Bridge Configuration MRG and MRGL Configuration Unified CM normalization scripts Configuring Unified CM for ad hoc conferences Sip Trunk Configuration Route pattern to match the SIP Trunk Configuration Unified CM normalization scripts Configuring the Cisco VCS with TelePresence Conductor Designing a Dial Plan MCU Configuration Telepresence Server Configuring the Cisco VCS Telepresence Conductor Server Configuration Backing Up Conductor Troubleshooting Conductor Overview of Cisco Telepresence Management Server (TMS) Windows Server Installation SQL Server Installation Server Pre-requisites and configuration Installing TMS Installing TMS Provisioning Extensions Initial Configuration Endpoint Configuration Adding Systems to TMS Configuration Templates Setting Configuration VCS Configuration for TMS Direct Endpoint Management VCS/TMS CUCM Configuration for TMS Direct Endpoint Management?CUCM Phonebooks & Phonebook Sources Conference Creation Advanced Conference Settings Booking & Scheduling Participant Types Methods Conference Monitoring Dial Plans, Configuration Templates Scheduler/Smart Scheduler Managing and Troubleshooting Cisco TMS Using the Logs Cisco TMS Ticketing System Troubleshooting VCS Registrations Troubleshooting CUCM Registrations System Maintenance Configuring Cisco Meeting Server (formerly Acano) Setting up CMS Installing Certificates Configuring CUCM with CMS Provision the RTC Client Configuring Meeting Spaces Additional course details: Nexus Humans Advanced TP-CT - Implementing and Configuring Cisco TelePresence Video Suite training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Advanced TP-CT - Implementing and Configuring Cisco TelePresence Video Suite course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

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Leadership Management Strategies & Lean Management Master Leadership Management Strategies to inspire and guide teams by cultivating collaboration and defusing conflicts. Discern how diverse Leadership Management styles shape team dynamics and performance with this incredible Leadership Management Online Course. After completing this Leadership Management Diploma, you will obtain 5 crucial CPD Points, a Reed PDF Certificate on Leadership Management and our exclusive Workplace Management Toolkit, all-inclusive with the Course Price. Learning Outcomes: Understand Leadership Management's core differences and complementarities. Master impactful communication in Leadership Management for resonant, inspiring messages. Confront challenges using problem-solving in Leadership Management. Cultivate team motivation under the umbrella of Leadership Management. Gain practical skills in Leadership Management such as project and financial management. Master emotional intelligence and inclusivity within Leadership Management. Achieve a deep, holistic grasp of Leadership Management Principles. Apply Leadership Management Strategies for team collaboration and conflict resolution. Use Empower UK's assessment to evaluate your Leadership Management competencies. Resolve course ambiguities by seeking clarity, ensuring a full understanding of Leadership Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Our Leadership Management Course isn't just a curriculum; it's a transformative expedition. Let's have a look at some key modules: Decision-Making and Problem-Solving: Master decision-making and problem-solving skills in Leadership Management. Motivating and Managing Teams: Learn strategies for motivating teams, giving feedback, and resolving conflicts effectively. Lean Management: Learn about the principles of lean management and modern lean techniques to improve your Leadership Management Skill. Project Planning and Management: Master the 12-step process of effective Project Planning and Management, gaining crucial Leadership Management insights. Strategy Implementation and Thinking: Examine strategy implementation, strategic thinking and process optimisation in Leadership Management.

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Unlock your potential as an educator with our Professional Development Course! Enhance classroom management, embrace innovative teaching methods, and foster inclusive learning environments. Gain strategies for effective assessment, collaboration, and graduate study, while prioritizing your well-being. Elevate your teaching career today!

Leading Team Meetings Certification Gatherings are lifesavers for any business as they assist individuals with trading thoughts and data, take care of issues, plan for development and decide. Profitable gatherings are related to a progression of energy that can't be reproduced in online correspondence like messages. Notwithstanding, impromptu and unstructured gatherings can be an exercise in futility and result in loss of significant time and exertion. This seminar in Leading Team Meetings trains you to direct gatherings in a manner that completes more in more limited stretches of time. In this course, you will learn: Step by step instructions to design and arrange gatherings just when they are required, how to characterize destinations and plan plans. Step by step instructions to settle in the colleagues to welcome to the gathering which will incorporate key leaders, individuals who can offer mastery regarding the matter and the individuals who have a stake in the choice Instructions to settle on the recurrence and time lengths with the end goal for gatherings to be compelling; the right recurrence and time intervals can help support adequacy of gatherings The most effective method to impart in the best way utilizing both verbal just as non-verbal correspondence for greatest adequacy Step by step instructions to receive extraordinary tips and systems that help lead viable and fruitful gatherings without sitting around idly Significant advantages of doing the course incorporate the accompanying: You can help lessen time and labor wastage and transform gatherings into effective and profitable encounters You can assume a more dynamic part as facilitator to guarantee smooth correspondence and dynamic You can help support the reality and improve collaboration among representatives and subordinates

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview   With the ever-increasing demand for End of Life Care in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in End of Life Care may be.   Learning about End of Life Care or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in End of Life Care. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on End of Life Care is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this End of Life Care Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this End of Life Care Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this End of Life Care Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of End of Life Care, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in End of Life Care, Anyone looking for a certificate of completion on doing an online training on this topic, Students of End of Life Care, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This End of Life Care Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.        Course Curriculum Module 1_ Introduction to End-of-Life Care Introduction to End-of-Life Care 00:00 Module 2_ Symptom Management Symptom Management 00:00 Module 3_ Emotional and Spiritual Support Emotional and Spiritual Support 00:00 Module 4_ Advance Care Planning Advance Care Planning 00:00 Module 5_ Care of the Dying Person Care of the Dying Person 00:00 Module 6_ Care after Death Care after Death 00:00 Module 7_ Communication and Collaboration in End-of-Life Care Communication and Collaboration in End-of-Life Care 00:00 Module 8_ Ethical Issues in End-of-Life Care Ethical Issues in End-of-Life Care 00:00 Module 9_ Grief and Bereavement in End-of-Life Care Grief and Bereavement in End-of-Life Care 00:00 Module 10_ Communication in End-of-Life Care Communication in End-of-Life Care 00:00

Overview Courageous Communication Strategies for Lead Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Courageous Communication Strategies for Lead Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Courageous Communication Strategies for Lead Module 1: Overview & Welcome 00:02:00 Module 2: Getting the Most out of This Class 00:02:00 Module 3: Moving from Control to Collaboration 00:04:00 Module 4: The 80|20 Ratio of Facilitating Team Discussion 00:04:00 Module 5: Leadership Roles to Balance Team Discussions 00:04:00 Module 6: The Secret to Effective Collaboration in Groups 00:03:00 Module 7: Balancing Top-Down & Bottom-Up Communication 00:04:00 Module 8: Using One-On-One Meetings for Upward Feedback 00:04:00 Module 9: Using Super Simple Surveys to Gather Intel 00:04:00 Module 10: Using Supervisors' Opinion Reports 00:03:00 Module 11: Moving from Secrecy to Transparency 00:04:00 Module 12: Using Stories to Communicate Transparently 00:04:00 Module 13: Offering Solutions for Hard to Discuss Problems 00:04:00 Module 14: How to Apologize & Lead by Example 00:03:00 Module 15: Moving from Impersonal to Engaging Interactions 00:04:00 Module 16: Creating a Larger In-Group around You 00:04:00 Module 17: Forming High-Quality Relationships 00:04:00 Module 18: Sparking More Engaging Interactions 00:04:00 Module 19: Pulling it All Together 00:01:00 Module 20: Closing Message 00:01:00 Assignment Assignment - Courageous Communication Strategies for Lead 00:00:00