326 Cisco courses delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for Entry- to mid-level network engineers Network administrators Network support technicians Help desk technicians Overview After taking this training, you should be able to: Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers Compare and contrast the various hardware and software switching mechanisms and operation while defining the Ternary Content Addressable Memory (TCAM) and Content Addressable Memory (CAM) along with process switching, fast switching, and Cisco Express Forwarding concepts Troubleshoot Layer 2 connectivity using VLANs and trunking Implement redundant switched networks using Spanning Tree Protocol Troubleshoot link aggregation using Etherchannel Describe the features, metrics, and path selection concepts of Enhanced Interior Gateway Routing Protocol (EIGRP) Implement and optimize Open Shortest Path First (OSPF)v2 and OSPFv3, including adjacencies, packet types and areas, summarization, and route filtering for IPv4 and IPv6 Implement External Border Gateway Protocol (EBGP) interdomain routing, path selection, and single and dual-homed networking Implement network redundancy using protocols such as Hot Standby Routing Protocol (HSRP) and Virtual Router Redundancy Protocol (VRRP) Implement internet connectivity within Enterprise using static and dynamic Network Address Translation (NAT) Describe the virtualization technology of servers, switches, and the various network devices and components Implement overlay technologies such as Virtual Routing and Forwarding (VRF), Generic Routing Encapsulation (GRE), VPN, and Location Identifier Separation Protocol (LISP) Describe the components and concepts of wireless networking, including Radio Frequency (RF) and antenna characteristics, and define the specific wireless standards Describe the various wireless deployment models available, including autonomous Access Point (AP) deployments and cloud-based designs within the centralized Cisco Wireless LAN Controller (WLC) architecture Describe wireless roaming and location services The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.3 training gives you the knowledge and skills needed to install, configure, operate, and troubleshoot an enterprise network and introduces you to overlay network design by using SD-Access and SD-WAN solutions. You?ll also learn to understand and implement security principles and automation and programmability within an enterprise network. Course Outline Examining Cisco Enterprise Network Architecture Exploring Cisco Switching Paths Implementing Campus LAN Connectivity Building Redundant Switched Topology Implementing Layer 2 Port Aggregation Understanding EIGRP Implementing OSPF Optimizing OSPF Exploring EBGP Implementing Network Redundancy Implementing NAT Introducing Virtualization Protocols and Techniques Understanding Virtual Private Networks and Interfaces Understanding Wireless Principles Examining Wireless Deployment Options Understanding Wireless Roaming and Location Services Examining Wireless AP Operation Implementing Wireless Client Authentication Troubleshooting Wireless Client Connectivity Implementing Network Services Using Network Analysis Tools Implementing Infrastructure Security Implementing Secure Access Control Discovering the Basics of Python Programming Discovering Network Programmability Protocols Implementing Layer 2 Port Aggregation Discovering Multicast Protocols Understanding QoS Exploring Enterprise Network Security Architecture Exploring Automation and Assurance Using Cisco DNA Center Examining the Cisco SD-Access Solution Understanding the Working Principles of the Cisco SD-WAN Solution

Duration 3 Days 18 CPD hours This course is intended for This course is designed for network and software engineers who hold the following job roles: Network engineer Systems engineer Wireless engineer Consulting systems engineer Technical solutions architect Network administrator Wireless design engineer Network manager Site reliability engineer Deployment engineer Sales engineer Account manager Overview After taking this course, you should be able to: Leverage the tools and APIs to automate Cisco ACI powered data centers. Demonstrate workflows (configuration, verification, healthchecking, monitoring) using Python, Ansible, and Postman. Leverage the various models and APIs of the Cisco Nexus OS platform to perform day 0 operations, improve troubleshooting methodologies with custom tools, augment the CLI using scripts, and integrate various workflows using Ansible and Python. Describe the paradigm shift of Model Driven Telemetry and understand the building blocks of a working solution. Describe how the Cisco Data Center compute solutions can be managed and automated using API centric tooling, by using the Python SDK, PowerTool, and Ansible modules to implement various workflows on Cisco UCS, Cisco IMC, Cisco UCS Manager, Cisco UCS Director, and Cisco Intersight. The Implementing Automation for Cisco Data Center Solutions (DCAUI) v1.1 course teaches you how to implement Cisco© Data Center automated solutions including programming concepts, orchestration, and automation tools. Through a combination of lessons and hands-on practice, you will manage the tools and learn the benefits of programmability and automation in the Cisco-powered Data Center. You will examine Cisco Application Centric Infrastructure (Cisco ACI©), Software-Defined Networking (SDN) for data center and cloud networks, Cisco Nexus© (Cisco NX-OS) platforms for device-centric automation, and Cisco Unified Computing System (Cisco UCS©) for Data Center compute. You will study their current ecosystem of Application Programming Interfaces (APIs), software development toolkits, and relevant workflows along with open industry standards, tools, and APIs, such as Python, Ansible, Git, JavaScript Object Notation (JSON), Yaml Ain't Markup Language (YAML), Network Configuration Protocol (NETCONF), Representational State Transfer Configuration Protocol (RESTCONF), and Yet Another Generation (YANG).This course prepares you for the 300-635 Automating Cisco Data Center Solutions (DCAUTO) certification exam. Introducing Automation for Cisco Solutions (CSAU) is required prior to enrolling in Implementing Automation for Cisco Data Center Solutions (DCAUI) because it provides crucial foundational knowledge essential to success. This course also earns you 24 Continuing Education (CE) credits towards recertification. Course Outline Describing the Cisco ACI Policy Model Describing the Cisco APIC REST API Using Python to Interact with the ACI REST API Using Ansible to Automate Cisco ACI Introducing Cisco NX-OS Programmability Describing Day-Zero Provisioning with Cisco NX-OS Implementing On-Box Programmability and Automation with Cisco NX-OS Implementing Off-Box Programmability and Automation with Cisco NX-OS Automating Cisco UCS Using Developer Tools Implementing Workflows Using Cisco UCS Director Describing Cisco DCNM Describing Cisco Intersight Additional course details: Nexus Humans Cisco Implementing Automation for Cisco Data Center Solutions (DCAUI) v1.1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Automation for Cisco Data Center Solutions (DCAUI) v1.1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers. System and technical support engineers. Customers who are deploying and maintaining Cisco Unified CCE solution products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Understand CCE solutions, architecture, solution options, deployment models, integrated features and call flow options. Understand underlying Cisco Unified CCE processes, messaging and fault tolerance schemes. Install, upgrade and make basic configurations in Cisco Unified Communications Manager. Install, create databases, integrate, and upgrade all ICM components to include the ICM Router, Logger, Administration & Data Server, Peripheral Gateways, CTI Gateway and Cisco Finesse. Install, integrate, configure, and upgrade Cisco Unified CVP components to include the CVP Call Server, Voice XML Server, Media Server, Reporting Server and Cisco VVB. Install, upgrade, and make configurations for Cisco Unified Intelligence Center and Cisco Outbound Option Agent- and IVR-based campaigns. This course will provide the student with the underlying knowledge to understand deployment design solutions, requirements for deployment, and how to install and configure all major Cisco Unified CCE components. As a part of deployment activities, the student will understand how to install and integrate Intelligent Contact Manager (ICM) with Active Directory, how to install and integrate Cisco Unified CVP components using an IOS-based voice browser and Cisco Virtualized Voice Browser (Cisco VVB), how to install and integrate Cisco Finesse, how to install and integrate Cisco Unified Intelligence Center with Active Directory and associated Data Sources for reporting purposes, and how to install and configure Agent- and IVR-based Outbound Option dialing campaigns. And finally, the student will learn how to setup and use troubleshooting tools including RTMT, System CLI, Diagnostic Framework, and ICM command-line utilities to find status information and log files, and to track a call from the point of entry to the agent desktop. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Cisco Unified CCE Protocols, Processes and Services Lesson 1: Cisco Unified CM Lesson 2: Cisco Unified CCE/Intelligent Contact Manager Lesson 3: Cisco Unified CVP Installing Cisco Unified Communications Manager Lesson 1: Installation Prerequisites Lesson 2: Cisco Unified CM Installation Lesson 3: Post-installation Configurations Lesson 4: Creating Basic Infrastructure Lesson 5: Upgrading Cisco Unified CM Installing Intelligent Contact Manager Lesson 1: Installation Requirements Lesson 2: Pre-installation Tasks Lesson 3: Install the Main Installer Lesson 4: Install the Central Controller ?Lesson 5: Install the Administration and Data Server Lesson 6: Install the Peripheral Gateway Lesson 7: Install CTI Services Installing Cisco Unified CVP Lesson 1: Installation Prerequisites Lesson 2: Install the CVP Server Lesson 3: Configure Cisco Unified CVP Components Lesson 4: Upgrading Cisco Unified CVP Upgrade Path Installing and Configuring Cisco Unified CCE Options Lesson 1: Cisco Outbound Option Lesson 2: Cisco Unified Intelligence Center Supporting Cisco Unified CCE Lesson 1: Maintenance Activities Lesson 2: UCCE Troubleshooting Tools

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer In this 3 Day Cisco Course, students will learn how to deploy Voice Gateways/CUBE and setup Cisco Unified Communication Manager (CUCM) to deploy SIP Trunking. The course starts out with an overview of Cisco gateways and their uses. Next, students learn about MGCP and SIP and how to implement each protocol. Students will then learn how to use Cisco CUBE to connect CUCM, Gateways and Service Providers together. This course details how to connect a Cisco environment to a Service Provider using a Cisco CUBE. Introduction to Voice Gateways Cisco UC Networks and the Role of Gateways Gateway Call Routing and Call Legs Configuring Gateway Voice Ports DSP Functionality, Codecs, and Codec Complexity Router Requirements for CUBE SIP Protocol Overview Gateway Dial Plans VoIP Call Legs Dial Plan Implementation Configuring (CUCM) Cisco Unified Communication Manager 12.5 Cisco UCM Audio Codec Preference List Cisco UCM Region Configuration Device Pool Configuration Annunciator Configuration Conference Bridge Configuration Media Termination Point Configuration Music on Hold Server Configuration Music on Hold Service (IP Voice Media Streaming App) Parameter Settings Music on Hold Service (Duplex Streaming) Parameter Settings Media Resource Group Configuration Media Resource Group List Configuration UC Service Configuration Service Profile Configuration End User Configuration SIP Trunk Security Profile Configuration used by SIP trunk to Cisco UBE SIP Profile Configuration used by SIP trunk to Cisco UBE SIP Trunk to Cisco UBE Configuration Route Pattern Configuration Configuring Cisco Unified Border Element (CUBE) Deploying Cisco VCUBE CUCM to CUBE Integration Configuration Steps to connecting to a SIP Trunk Provider Interworking Security and Call Admission Control Media Manipulation, Enhancement & Optimization SIP UA Translation Rules VoIP Dial Peer SIP Registration SIP attributes of CUBE Transcoding services Creating and configuring Sip Trunks CUBE Configuration CUBE Call Flow CUBE Dial-Peers Call Routing CUBE Advanced Call Routing Media Manipulation External/PSTN Call Recording Call Admission Control Multiple Non-Authenticated SIP Trunks on a CUBE Multiple Authenticated/Registered SIP Trunks on a CUBE Configuring High Availability High availability on ISR G2 High availability on ISR 4k High availability on ASR Cisco Unified Border Element (CUBE) Security Five Layers of Security in CUBE SIP TLS Support with SRTP Monitoring and Troubleshooting Cisco CUBE Dialed Number Analyzer (DNA) for CUBE SIP Profile Test Tool Troubleshooting Serviceability

Concise Cisco switches course description A hands on course covering the product specifics of Cisco switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. What will you learn Install Cisco switches. Use the command line interface and the web based interface to manage Cisco switches. Configure and troubleshoot Cisco switches. Perform software upgrades and maintain configurations using TFTP. Concise Cisco switches course details Who will benefit: Anyone working with Cisco switches. Particularly aimed at engineers and technicians supporting Cisco switches. Prerequisites: None. Duration 2 days Concise Cisco switches course content Ethernet review Single segment Ethernet, CSMA/CD, Broadcast domains, collision domains. Hubs, Extending the LAN. Hands on Hub based Ethernet. Cisco switches What are switches, frame forwarding and filtering, the forwarding database. Hands on Switched based Ethernet. Configuring Cisco switches Accessing the switch, installing the switch, The CLI, connecting PCs using the switch. Hands on Configuring Cisco switches. The command line interface User and privilege modes, online help, show, basic troubleshooting. The configuration editor, Global, major and sub commands, enable, secret and other passwords. Hands on Simple troubleshooting using the CLI. Port configuration Speed, duplex, security, trunking. Hands on Port trunking. Spanning Tree Protocol Spanning Tree, Loops, effect, root bridges, bridge port states, STP reconfiguration. RSTP and variants. Hands on STP. VLANS What are VLANs, configuring VLANs, access ports and trunks, 802.1Q, inter VLAN routing. Hands on Access ports, trunks, layer 3 switching. Housekeeping Configuration management, software management, password recovery. Hands on TFTP. Managing interconnection devices SNMP, RMON, RMON II. Troubleshooting LEDs, CDP, logging, Layer 1, layer 2, layer 3. Hands on Fixing things.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center. • System and technical support engineers. • Day 1 and Day 2 support personnel. • Administrative and reporting personnel. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options. • Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop. • Understand requirements and configurations to implement IVR activity in Cisco Unified CVP. • Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition. • Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center. Helps prepare learners to administer the Cisco Unified CCE v11.5 solution. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Basic ACD Configurations Lesson 1: Configuring Cisco Unified Communications Manager Lesson 2: Configuring Cisco Unified CVP Lesson 3: Configuring Cisco Unified CCE Lesson 4: Using Cisco Finesse Lesson 5: Using Cisco Unified CCE Script Editor Configuring Cisco Unified CVP for IVR Functionality Lesson 1: Basic IVR Configurations Lesson 2: Basic IVR Scripting using CVP Micro-Applications Extended Functions Lesson 1: ICM User Accounts and Feature Control Sets Lesson 2: Using ICM Utilities Lesson 3: Understanding ICM Variables Lesson 4: Precision Routing Lesson 5: Routing Calls from Cisco Unified CM Lesson 6: Ring-No-Answer Routing Cisco Unified CCE Reporting Lesson 1: Introducing Cisco Unified Intelligence Center Lesson 2: Running and Modifying CUIC Reports Lesson 3: Creating CUIC Reports and Dashboards

Hardening Cisco devices training course description A hands on course focusing on how to lock down Cisco IOS routers and switches. What will you learn Harden Cisco devices. Hardening Cisco devices training course details Who will benefit: Technical network staff. Technical security staff. Prerequisites: TCP/IP foundation for engineers. Duration 5 days Hardening Cisco devices training course content Introduction Router security, Switch security, Cisco IOS, IOS versions, Cisco advisories, the management plane, control plane, data plane. Hands on Checking IOS versions and advisories. Access control Infrastructure ACLs, Transit ACLs. Hands on Restricting access to the device, Filtering data traffic. Management plane: Securing operations Passwords, privilege levels, AAA, TACACS+, RADIUS. Hands on Password management. Management plane: Other general hardening Logging best practices, secure protocols, encrypting management sessions, configuration management. Hands on Hardening the management plane. Control plane Disabling reception and transmission of certain messages, Limiting CPU impact of control plane traffic, securing routing protocols. Hands on Hardening the control plane. Data plane Transit ACLs, disabling unused services, disabling unnecessary protocols, anti spoofing, limiting CPU impact of data plane traffic, identifying and tracing traffic, Netflow, VLANs, port security. Hands on hardening the data plane.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for technical professionals who need to know how to deploy Cisco ASR 9000 Series routers in their network environment. The primary audience for this course includes: System engineers Technical support personnel Channel partners, resellers Overview After taking this course, you should be able to: List and describe the major features and benefits of a Cisco ASR 9000 Series router List and describe the major features and benefits of the Cisco 64-Bit IOS XR operating system Understand data flow through the Cisco ASR 9000 Series router Configure Cisco ASR 9000, back out of configuration changes, and restore older versions of the configuration Install the Cisco IOS XR 64-Bit Software operating system, package information envelopes, and software maintenance updates Enable multicast routing on a Cisco ASR 9900 Series router Configure Layer 3 VPN services Configure Ethernet link bundles Configure local Ethernet Line (E-Line) Layer 2 VPN (L2VPN) Configure Ethernet over Multiprotocol Label Switching (EoMPLS) E-Line L2VPN Configure EoMPLS with pseudowire backup Configure local Ethernet LAN(E-LAN) L2VPN Describe Virtual Private LAN Service (VPLS) L2VPN Describe VPLS with Border Gateway Protocol (BGP) autodiscovery Configure service-based Connectivity Fault Management (CFM) Configure Layer 2 multicast features Describe basic QoS implementation Describe how to configure and verify network Virtualization (nV) on the ASR 9000 series The Cisco Aggregation Services Router 9000 Series Essentials (ASR9KE) v6.0 course introduces you to the features and functions of the Cisco© Aggregation Services Router (ASR) 9000 Series platforms. Through a combination of lecture and hands-on labs, you will gain an understanding of all major aspects of the platform, including hardware, Layer 2 and Layer 3 services, routing protocols including Segment Routing, Layer 2 and Layer 3 multicast, Quality of Service (QoS) features, and network virtualization. The course investigates Cisco Internetworking Operating System (IOS) XR 64-Bit Linux-based feature parity in the environment, as well as how to install Cisco IOS© XR 64-Bit software packages. Cisco ASR 9000 Series Hardware Examining the Cisco ASR 9000 Series Chassis Examining the Cisco ASR 9000 Series Architecture Examining the Route Switch Processor/ Route Processor (RSP/RP) Functions and Fabric Architecture Examining the Cisco ASR 9000 Series Line Card Examining the Cisco ASR 9000 Power Subsystems Cisco IOS XR 64-Bit Software Architecture and Linux Fundamentals Cisco IOS XR 64-Bit Software Fundamentals Cisco ASR 9000 IOS XR 64-Bit vs. 32-Bit Exploring Linux Fundamentals Cisco IOS XR 64-Bit Software Installation Examining Resource Allocations and Media Mappings Migrating to Cisco IOS XR 64-Bit Software Performing Disaster Recovery Installing Software Packages Cisco IOS XR 64-Bit Software Configuration Basics Configuring Cisco IOS XR 64-Bit Basic Operations Cisco IOS XR 64-Bit Initial Configuration Reviewing the Configuration Cisco IOS XR 64-Bit Software Routing Protocols Exploring Intermediate System to Intermediate System (IS-IS) Exploring OSPF Exploring BGP Exploring Routing Protocol for LLN Multicast Routing Exploring Multicast Routing Exploring Protocol Independent Multicast (PIM) Cisco Multiprotocol Label Switching Examining the MPLS Forwarding Infrastructure Implementing the MPLS Label Distribution Protocol (LDP) Cisco IOS XR 64-Bit Segment Routing Segment Routing Concepts Interior Gateway Protocol Segment Routing (IGP SR) Control Plane Overview Prefix and Adjacency Segment IDs (SIDs) SR IS-IS Multi-Level and OSPF Multi-Area IS-IS SR Configuration and Verification OSPF SR Configuration and Verification Layer 3 VPNs Examining L3VPNs Exploring L3VPN Control and Data Flow Configuring L3VPNs Verifying the L3VPN Operation Cisco ASR 9000 Layer 2 Architecture Examining Carrier Ethernet and Flexible Ethernet Edge Comparing Layer 2 and Layer 3 VPNs Examining the ASR 9000 Layer 2 Infrastructure and Ethernet Flow Points (EFPs) Layers 2 and 3 Coexistence and VLAN Tag Manipulation Exploring the Layer 2 Network Infrastructure Point-to-Point Layer 2 Services Point-to-Point Alternating Current-Alternating Current (AC-AC) and Attachment Circuit Redundancy Point-to-Point AC-Pseudowire (PW) Cross-Connect Examining Pseudowire Redundancy and Resiliency Layer 2 Multicast Examining the Cisco ASR 9000 Series Multicast Implementing Multicast Quality of Service QoS Basics and the Modular QoS CLI (MQC) Mode Layer 2 QoS Example

Duration 5 Days 30 CPD hours This course is intended for This course is designed for technical professionals who need to know how to deploy and manage a Cisco Firepower NGIPS in their network environment. Security administrators Security consultants Network administrators System engineers Technical support personnel Channel partners and resellers Overview After taking this course, you should be able to: Describe the components of Cisco Firepower Threat Defense and the managed device registration process Detail Next-Generation Firewalls (NGFW) traffic control and configure the Cisco Firepower system for network discovery Implement access control policies and describe access control policy advanced features Configure security intelligences features and the Advanced Malware Protection (AMP) for Networks implementation procedure for file control and advanced malware protection Implement and manage intrusion and network analysis policies for NGIPS inspection Describe and demonstrate the detailed analysis techniques and reporting features provided by the Cisco Firepower Management Center Integrate the Cisco Firepower Management Center with an external logging destination Describe and demonstrate the external alerting options available to Cisco Firepower Management Center and configure a correlation policy Describe key Cisco Firepower Management Center software update and user account management features Identify commonly misconfigured settings within the Cisco Firepower Management Center and use basic commands to troubleshoot a Cisco Firepower Threat Defense device This course shows you how to deploy and use Cisco Firepower© Next-Generation Intrusion Prevention System (NGIPS). This hands-on course gives you the knowledge and skills to use the platform features and includes firewall security concepts, platform architecture and key features; in-depth event analysis including detection of network-based malware and file type, NGIPS tuning and configuration including application control, security intelligence, firewall, and network-based malware and file controls; Snort© rules language; file and malware inspection, security intelligence, and network analysis policy configuration designed to detect traffic patterns; configuration and deployment of correlation policies to take action based on events detected; troubleshooting; system and user administration tasks, and more. This course helps you prepare to take the exam, Securing Networks with Cisco Firepower (300-710 SNCF), which leads to CCNP Security and Cisco Certified Specialist ? Network Security Firepower certifications. The 300-710 SNCF exam has a second preparation course as well, Cisco© Securing Networks with Cisco© Firepower Next Generation Firewall (SSNGFW). You can take these courses in any order. Course Outline Cisco Firepower Threat Defense Overview Cisco Firepower NGFW Device Configuration Cisco Firepower NGFW Traffic Control Cisco Firepower Discovery Implementing Access Control Policies Security Intelligence File Control and Advanced Malware Protection Next-Generation Intrusion Prevention Systems Network Analysis Policies Detailed Analysis Techniques Cisco Firepower Platform Integration Alerting and Correlation Policies Performing System Administration Troubleshooting Cisco Firepower

Duration 2 Days 12 CPD hours This course is intended for Account manager Deployment engineer Deployment project manager Sales engineer Overview After taking this course, you should be able to: Describe CCE flows and processes required to support and troubleshoot the PCCE deployment Introduce the many diagnostic tools available to the engineer responsible for troubleshooting a PCCE environment Apply troubleshooting tools and techniques to address issues with CCE Certificates, Cisco Finesse, and PCCE Deployment The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco© PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues CCE Flows and Process Review Troubleshooting and Support Methodology PCCE Component Review PCCE Call Flow Review CCE Diagnostic Tools Diagnostic Framework Suite Run Analysis Manager Run Unified System Command-Line Interface (CLI) Troubleshooting CCE Troubleshoot Certificates Troubleshoot Cisco Finesse Troubleshoot a PCCE Deployment Additional course details: Nexus Humans Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.