302 Cisco Certified Network Associate (CCNA) courses delivered Online

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Partners and customers interested in the Catalyst 9800 wireless controller Overview Upon completing this course, the learner will be able to meet these overall objectives: Describe Cisco Catalyst 9800 Understand the Benefits for Catalyst 9800 Configure Catalyst 9800 Migrate to the Catalyst 9800 Troubleshoot the Catalyst 9800 Understand and Discuss WIFI6 Configuring Cisco Catalyst 9800 and Intro to WIFI6 v1.0 is a three-day course designed to help students understand how the Catalyst 9800 Series wireless controllers combine the best of RF excellence with IOS XE benefits. This course begins with a description of the Cisco Catalyst 9800 and its benefits while introducing the learner to WIFI6. The configuration, migration, and troubleshooting will also be covered in this instructor-led course. Introduction Cisco Catalyst 9800 Overview Intent Based Networking (IBN) Cisco Catalyst Next Gen Wireless Architecture Cisco Catalyst 9800 Wireless ? Platform Support Cisco Catalyst 9800 Wireless Controller Appliances Cisco Catalyst 9800 Wireless Controller Series: C9800-80-K9 Cisco Catalyst 9800 Wireless Controller Series: C9800-40-K9 Cisco Catalyst 9800 Wireless Controller Cloud Series: C9800-CL-K9 Cisco Catalyst 9800 use in Private and Public Cloud Environments Private Public Hybrid What is WiFi 6 and Why do we need it? Use Cases ? how WiFi 6 will change Buisness and Industry WIFI6 technical ? a leap from previous WiFi technologies Design Considerations Cisco WiFi6 Portfolio and Interoperability Configure WiFi6 on Cat 9800 Cisco Catalyst 9800 Series Embedded Controller for SDA SD-Access Everywhere Wireless Assurance with DNA Center Catalyst 9800 SD-Access Wireless Catalyst 9800 SD-Access Embedded Wireless Controllers High Availability Reducing downtime for Upgrades and Unplanned Events High Availability (Client SSO) High Availability (AP & Client SSO) Software Updates Software Updates SSO Patching Rolling Upgrades Wireless Controller SMU Rolling AP Update Image Upgrade Programmability and Telemetry Flexible management options with Cisco Catalyst 9800 Wireless Controllers Wireless Programmability ?Stack? Config vs Operational YANG data models Model Driven Telemetry Security and Threat Detection Intent-based wireless networks Security Security and Threat Mitigation Catalyst 9800 Wireless Controller Configuration Model New Configuration Model AireOS vs. Catalyst 9800 Config Model Catalyst 9800 Config Model Wireless Basic Setup Wireless Basic Configuration Model Adding Local Site Adding Remote Site Provisioning APs to Site Day 0 AP PnP Wireless Advanced Guided UI Configuration Workflow WLAN Profile Policy Profile AP Join profile RF Profile Static and Rule-Based AP Tagging Migration AireOS Config Translator Using the Tool Migration using Prime AireOS Config Translator on PI 3.5 Troubleshooting IOS-XE logging architecture Packet tracing and packet captures Embedded Packet Capture web interface Useful commands and tools Additional course details: Nexus Humans Cisco Configuring Cisco Catalyst 9800 and Intro to WIFI6 (C98WF6) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring Cisco Catalyst 9800 and Intro to WIFI6 (C98WF6) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer In this 3 Day Cisco Course, students will learn how to deploy Voice Gateways/CUBE and setup Cisco Unified Communication Manager (CUCM) to deploy SIP Trunking. The course starts out with an overview of Cisco gateways and their uses. Next, students learn about MGCP and SIP and how to implement each protocol. Students will then learn how to use Cisco CUBE to connect CUCM, Gateways and Service Providers together. This course details how to connect a Cisco environment to a Service Provider using a Cisco CUBE. Introduction to Voice Gateways Cisco UC Networks and the Role of Gateways Gateway Call Routing and Call Legs Configuring Gateway Voice Ports DSP Functionality, Codecs, and Codec Complexity Router Requirements for CUBE SIP Protocol Overview Gateway Dial Plans VoIP Call Legs Dial Plan Implementation Configuring (CUCM) Cisco Unified Communication Manager 12.5 Cisco UCM Audio Codec Preference List Cisco UCM Region Configuration Device Pool Configuration Annunciator Configuration Conference Bridge Configuration Media Termination Point Configuration Music on Hold Server Configuration Music on Hold Service (IP Voice Media Streaming App) Parameter Settings Music on Hold Service (Duplex Streaming) Parameter Settings Media Resource Group Configuration Media Resource Group List Configuration UC Service Configuration Service Profile Configuration End User Configuration SIP Trunk Security Profile Configuration used by SIP trunk to Cisco UBE SIP Profile Configuration used by SIP trunk to Cisco UBE SIP Trunk to Cisco UBE Configuration Route Pattern Configuration Configuring Cisco Unified Border Element (CUBE) Deploying Cisco VCUBE CUCM to CUBE Integration Configuration Steps to connecting to a SIP Trunk Provider Interworking Security and Call Admission Control Media Manipulation, Enhancement & Optimization SIP UA Translation Rules VoIP Dial Peer SIP Registration SIP attributes of CUBE Transcoding services Creating and configuring Sip Trunks CUBE Configuration CUBE Call Flow CUBE Dial-Peers Call Routing CUBE Advanced Call Routing Media Manipulation External/PSTN Call Recording Call Admission Control Multiple Non-Authenticated SIP Trunks on a CUBE Multiple Authenticated/Registered SIP Trunks on a CUBE Configuring High Availability High availability on ISR G2 High availability on ISR 4k High availability on ASR Cisco Unified Border Element (CUBE) Security Five Layers of Security in CUBE SIP TLS Support with SRTP Monitoring and Troubleshooting Cisco CUBE Dialed Number Analyzer (DNA) for CUBE SIP Profile Test Tool Troubleshooting Serviceability

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Describe the components, protocols, and call flow of Cisco Packaged Contact Center Enterprise (PCCE) by referencing the discovery platform to prepare for further scripting and configuration activities. Run the CCE Bulk Import utility using the CCE Web Administration tool to develop a base line CCE configuration. Configure an advanced VoiceXML (VXML) application implementing DB lookup functionality and digit collection using Call Studio and CCE Scripting tools; present call data collected from the caller to the Agent desktop. Provision CCE to support Cisco Unified Communications Manager (CUCM) calls to the Contact Center using CUCM and CCE configuration tools. This functionality enables CCE Route Requests from CUCM to support contacts initiated from a CUCM managed device (Gateways, Phones, Line Side Interactive Voice Response [IVR] Ports). This functionality can also enable non-Contact Center calls and calls handled by Agents, whether existing or new. Access and deploy custom gadgets to the Finesse desktop using the CCE Web Administration tool to further enhance functionality of the Finesse Agent Desktop. Successfully deploy Mobile Agent in a CCE Environment. Successfully deploy Post Call Survey in a CCE Environment. The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution. PCCE Review Review PCCE Architecture and Components Review PCCE Protocols Introducing Bulk Import Tools Use the PCCE Bulk Import Tool Use Bulk Import Templates Configuring Advanced Scripting and CCE Data Exchange Design for Advanced Scripting CCE Data Exchange Cisco Unified Communications Manager Initiated Call Flows Understand Transfer Types and Cisco Unified Custom Voice Portal (CVP) Call Flow Models Describe Subsequent Transfers Using Gadgets to Customize the Finesse Desktop Obtain Finesse Custom Gadgets Deploy Finesse Custom Gadgets Implementing Mobile Agent Examine Mobile Agent Functionality Identify Mobile Agent Architecture and Components Implementing Post Call Survey Examine Post Call Survey Functionality Configure Post Call Survey Lab practice Review Discovery Navigate CCE Discovery Architecture and Components Import Bulk Data Create a VXML Application Using Call Studio Configure Precision Queues Create a CCE Routing Script Customize the Finesse Desktop Test Your Call Flow Configure Cisco Unifi

Duration 2 Days 12 CPD hours This course is intended for Enterprise Network System Installers System Integrators System Administrators Network Administrators Solutions Designers Overview Upon completion of this course, you will be able to: Identify the various components and architecture of the Cisco SD-WAN solution. Deploy vEdge routers in a secure extensible network. Create templates to aide in the deployment and operation of the secure extensible network. Configure and verify overlay routing in the secure extensible network. Create simple policies to control traffic flow in the secure extensible network. The Cisco SD WAN Operation and Deployment (SDWFND) v1.0 is a 2-day, instructor-led, hands-on course that addresses the Cisco SD-WAN Operations and Deployment functions. Cisco SD-WAN is a new technology, this training covers salient features such as zero-touch provisioning, secure network bring-up, configuration using feature templates, configuration of Overlay Management Protocol (OMP) and policies for network traffic management. Module 1: SD-WAN Solution Components Lesson 1: SD-WAN Solution Overview Lesson 2: SD-WAN Components Lesson 3: Managing SD-WAN Components Module 2: Secure Extensible Network Deployment Lesson 1: Secure Control Plane Operation Lesson 2: Secure Control Plane Deployment Lesson 3: Secure Data Plane Operation Lesson 4: Cloud Deployments and Redundancy Module 3: SD-WAN Template Deployment Lesson 1: Templates Overview Lesson 2: Feature Templates Lesson 3: Device Templates Lesson 4: Attaching Devices to Templates Module 4: SD-WAN Overlay Routing Lesson 1: Overlay Routing Overview Lesson 2: OMP Route Advertisements Lesson 3: OMP Route Redistribution and Network Segmentation Lesson 4: Configuring and Verifying Overlay Routing Module 5: SD-WAN Policies and QoS Lesson 1: Policy Overview and Framework Lesson 2: vSmart Policy Operation and Construction Lesson 3: Forwarding and QoS Overview Lesson 4: Configuring and Monitoring QoS Forwarding Lab outline Lab 1: Manage and Monitor SD-WAN Components Lab 2: Deploy and Verify SD-WAN vEdge Routers Lab 3: Deploy SD-WAN Templates Lab 4: SD-WAN Overlay Routing Lab 5: SD-WAN Policies

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • This course is intended primarily for network administrators, network engineers, network managers and systems engineers who would like to implement BGP. The secondary audience for this course is as follows: • This course is intended for network designers and project managers. The course is also recommended to all individuals preparing for BGP exam. Overview After completing this course the student should be able to: - Describe how to configure, monitor, and troubleshoot basic BGP to enable interdomain routing in a network scenario with multiple domains - Describe how to use BGP policy controls to influence the BGP route selection process in a network scenario In which you must support connections to multiple ISPs - Describe how to use BGP attributes to influence the route selection process in a network scenario where you must support multiple connections - Describe how to successfully connect the customer network to the Internet in a network scenario in which multiple connections must be implemented - Describe how to configure the service provider network to behave as a transit AS in a typical implementation with multiple BGP connections to other autonomous systems - Enable route reflection as possible solution to BGP scaling issues in a typical service provider network with multiple BGP connections to other autonomous systems - Describe the available BGP tools and features to optimize the scalability of the BGP routing protocol in a typical BGP network This covers the theory of BGP, configuration of BGP on Cisco IOS© routers, detailed troubleshooting information, and hands-on exercises that provide learners with the skills that they need to configure and troubleshoot BGP networks in customer environments. BGP Overview Introducing BGP Understanding BGP Path Attributes Establishing BGP Sessions Processing BGP Routes Configuring Basic BGP Monitoring and Troubleshooting BGP Lab 1-1: Initial Lab Setup Lab 1-2: Configuring Basic BGP BGP Transit Autonomous Systems Working with a Transit AS Interacting with IBGP and EBGP in a Transit AS Forwarding Packets in a Transit AS Configuring a Transit AS Monitoring and Troubleshooting IBGP in a Transit AS Lab 2-1: Configuring a Transit AS Route Selection Using Policy Controls Using Multihomed BGP Networks Employing AS-Path Filters Filtering with Prefix-Lists Using Outbound Route Filtering Applying Route-Maps as BGP Filters Implementing Changes in BGP Policy Lab 3-1: Using Multihomed BGP Networks Lab 3-2: Employing AS-Path Filters Lab 3-3: Filtering with Prefix-Lists Lab 3-4: Implementing Changes in BGP Policy Route Selection Using Attributes Influencing BGP Route Selection with Weights Setting BGP Local Preference Using AS-Path Prepending Understanding BGP Multi-Exit Discriminators Addressing BGP Communities Lab 4-1: Influencing BGP Route Selection with Weights Lab 4-2: Setting BGP Local Preference Lab 4-3: Understanding BGP Multi-Exit Discriminators Lab 4-4: Addressing BGP Communities Customer-to-Provider Connectivity with BGP Understanding Customer-to-Provider Connectivity Requirements Implementing Customer Connectivity Using Static Routing Connecting a Multihomed Customer to a Single Service Provider Connecting a Multihomed Customer to Multiple Service Providers Scaling Service Provider Networks Scaling IGP and BGP in Service Provider Networks Introducing Route Reflectors Designing Networks with Route Reflectors Configuring and Monitoring Route Reflectors Introducing Confederations Configuring and Monitoring Confederations Lab 6-1: Introducing Route Reflectors Lab 6-2: Configuring and Monitoring Confederations Optimizing BGP Scalability Improving BGP Convergence Limiting the Number of Prefixes Received from a BGP Neighbor Implementing BGP Peer Groups Using BGP Route Dampening Lab 7-1: Limiting the Number of Prefixes Received from a BGP Neighbor Lab 7-2: Implementing BGP Peer Groups Lab 7-3: Using BGP Route Dampening Additional course details: Nexus Humans Cisco Configuring BGP on Cisco Routers v4.0 (BGP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring BGP on Cisco Routers v4.0 (BGP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The primary audiences for the course are as follows: Cisco technical customers (IT, telephony members, etc.) Cisco technology partners Cisco employees Overview Upon completing this course, the learner will be able to meet these overall objectives: Describe the CUIC High-Level Architecture and Deployment considerations Understanding Cisco Unified Intelligence Center Security, License Types and User Security Describe the installation and function of both the Controller Node Member Nodes. CUIC Configurations as well as how to upgrade the product is discussed. Managing Cisco Unified Intelligence Center Components Understanding Cisco Unified Intelligence Center Administration Describe what a Value List is and its function in CUIC Describe how Value Lists are created Describe what a Collection is and when you would use it when running reports Describe what are Report Definitions Describe the creation of Report Definitions and how to build a new Report using the new Report Definition The Cisco Unified Intelligence Center 11.6 for Advanced Users v1.1 (CUIC11.6AU v1.1) course is a 2-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to simplify the task of creating and modifying reports. It also can manage disparate data sources and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families. Cisco Unified Intelligence Center Overview for the Advanced User Understanding Cisco Unified Intelligence Center Deployment Considerations Understanding Cisco Unified Intelligence Center Security, License Types and User Security Installing Cisco Unified Intelligence Managing Cisco Unified Intelligence Center Components Understanding Cisco Unified Intelligence Center Administration Using CUIC Value Lists and Collections as well as Report Definitions Using Value Lists and Collections Using Report Definitions

Duration 5 Days 30 CPD hours This course is intended for Students preparing to take the CCNP Collaboration certification Network administrators Network engineers Systems engineers Overview After taking this course, you should be able to: - Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model - Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool - Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM - Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup - Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy - Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns - Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services - Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups - Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network - Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways - Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM - Describe additional considerations for deploying video endpoints in Cisco Unified CM - Describe the integration of Cisco Unity with Cisco Unified CM and the default call handler The Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco© Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. Course Outline Exploring The Path To Collaboration Introducing Cisco Unified Communications Manager And Initial Parameters Xploring Endpoints And The Registration Process Exploring Codecs And Call Signaling Managing Users In Cisco Unified Communication Manager Describing A Basic Dial Plan Describing Class Of Service Enabling Endpoints And Features Describing The Cisco Isr As A Voice Gateway Exploring Cisco Unified Communication Manager Media Resources Reporting And Maintenance Exploring Additional Requirements For Video Endpoints Describing Cisco Unity Connection

Duration 5 Days 30 CPD hours This course is intended for Network designers Network administrators Network engineers Systems engineers Data center engineers Consulting systems engineers Technical solutions architects Field engineers Cisco integrators and partners Server administrator Network manager Overview After taking this course, you should be able to: Implement routing and switching protocols in Data Center environment Implement overlay networks in data center Introduce high-level Cisco Application Centric Infrastructure (Cisco ACI™) concepts and Cisco Virtual Machine manager (VMM) domain integration Describe Cisco Cloud Service and deployment models Implement Fibre Channel fabric Implement Fibre Channel over Ethernet (FCoE) unified fabric Implement security features in data center Implement software management and infrastructure monitoring Implement Cisco UCS Fabric Interconnect and Server abstraction Implement SAN connectivity for Cisco Unified Computing System™ (Cisco UCS) Describe Cisco HyperFlex™ infrastructure concepts and benefits Implement Cisco automation and scripting tools in data center Evaluate automation and orchestration technologies The Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.1 course helps you prepare for the Cisco© CCNP© Data Center and CCIE© Data Center certifications for advanced-level data center roles. In this course, you will master the skills and technologies you need to implement data center compute, LAN and SAN infrastructure. You will also learn the essentials of automation and security in data centers. You will gain hands-on experience deploying, securing, operating, and maintaining Cisco data center infrastructure including: Cisco MDS Switches and Cisco Nexus Switches; Cisco Unified Computing System? (Cisco UCS©) B-Series Blade Servers, and Cisco UCS C-Series Rack Servers. Implementing Data Center Switching Protocols Spanning Tree Protocol Port Channels Overview Implementing First-Hop Redundancy Protocols Hot Standby Router Protocol (HSRP) Overview Virtual Router Redundancy Protocol (VRRP) Overview Implementing Routing in Data Center Open Shortest Path First (OSPF) v2 and Open Settlement Protocol (OSP) v3 Border Gateway Protocol Implementing Multicast in Data Center IP Multicast in Data Center Networks Internet Group Management Protocol (IGMP) and Multicast Listener Discovery (MLD) Implementing Data Center Overlay Protocols Cisco Overlay Transport Virtualization Virtual Extensible LAN Implementing Network Infrastructure Security User Accounts and Role Based Access Control (RBAC) Authentication, Authorization, and Accounting (AAA) and SSH on Cisco NX-OS Describing Cisco Application-Centric Infrastructure Cisco ACI Overview, Initialization, and Discovery Cisco ACI Management Describing Cisco ACI Building Blocks and VMM Domain Integration Tenant-Based Components Cisco ACI Endpoints and Endpoint Groups (EPG) Describing Packet Flow in Data Center Network Data Center Traffic Flows Packet Flow in Cisco Nexus Switches Describing Cisco Cloud Service and Deployment Models Cloud Architectures Cloud Deployment Models Describing Data Center Network Infrastructure Management, Maintenance, and Operations Time Synchronization Network Configuration Management Explaining Cisco Network Assurance Concepts Need for Network Assurance Cisco Streaming Telemetry Overview Implementing Fibre Channel Fabric Fibre Channel Basics Virtual Storage Area Network (VSAN) Overview Implementing Storage Infrastructure Services Distributed Device Aliases Zoning Implementing FCoE Unified Fabric Fibre Channel over Ethernet Describing FCoE Implementing Storage Infrastructure Security User Accounts and RBAC Authentication, Authorization, and Accounting Describing Data Center Storage Infrastructure Maintenance and Operations Time Synchronization Software Installation and Upgrade Describing Cisco UCS Server Form Factors Cisco UCS B-Series Blade Servers Cisco UCS C-Series Rack Servers Implementing Cisco Unified Computing Network Connectivity Cisco UCS Fabric Interconnect Cisco UCS B-Series Connectivity Implementing Cisco Unified Computing Server Abstraction Identity Abstraction Service Profile Templates Implementing Cisco Unified Computing SAN Connectivity iSCSI Overview Fibre Channel Overview Implementing Unified Computing Security User Accounts and RBAC Options for Authentication Introducing Cisco HyperFlex Systems Hyperconverged and Integrated Systems Overview Cisco HyperFlex Solution Describing Data Center Unified Computing Management, Maintenance, and Operations Compute Configuration Management Software Updates Implementing Cisco Data Center Automation and Scripting Tools Cisco NX-OS Programmability Scheduler Overview Describing Cisco Integration with Automation and Orchestration Software Platforms Cisco and Ansible Integration Overview Cisco and Puppet Integration Overview Describing Cisco Data Center Automation and Orchestration Technologies (Self-study) Power On Auto Provisioning Cisco Data Center Network Manager Overview Additional course details: Nexus Humans Cisco Implementing Cisco Data Center Core Technologies v1.1 (DCCOR) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Data Center Core Technologies v1.1 (DCCOR) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center. • System and technical support engineers. • Day 1 and Day 2 support personnel. • Administrative and reporting personnel. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options. • Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop. • Understand requirements and configurations to implement IVR activity in Cisco Unified CVP. • Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition. • Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center. Helps prepare learners to administer the Cisco Unified CCE v11.5 solution. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Basic ACD Configurations Lesson 1: Configuring Cisco Unified Communications Manager Lesson 2: Configuring Cisco Unified CVP Lesson 3: Configuring Cisco Unified CCE Lesson 4: Using Cisco Finesse Lesson 5: Using Cisco Unified CCE Script Editor Configuring Cisco Unified CVP for IVR Functionality Lesson 1: Basic IVR Configurations Lesson 2: Basic IVR Scripting using CVP Micro-Applications Extended Functions Lesson 1: ICM User Accounts and Feature Control Sets Lesson 2: Using ICM Utilities Lesson 3: Understanding ICM Variables Lesson 4: Precision Routing Lesson 5: Routing Calls from Cisco Unified CM Lesson 6: Ring-No-Answer Routing Cisco Unified CCE Reporting Lesson 1: Introducing Cisco Unified Intelligence Center Lesson 2: Running and Modifying CUIC Reports Lesson 3: Creating CUIC Reports and Dashboards

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Network operations center (NOC) operators System administrators System engineers Technical support personnel Channel partners, resellers Overview Upon completing this course, the learner will be able to meet these overall objectives: Cisco IOS XR general architecture Introduction to the Cisco IOS XR command line interface (CLI) Basic system configuration Tracing the switch fabric data path Monitoring the Cisco IOS XR system Working within the Cisco IOS XR configuration file system Interpreting Cisco IOS XR error messages and log file messages Creating system core dumps This 4-day course, Introduction to Cisco IOS© XR (IOSXR100), is an instructor led, lab-based, hands-on course, where you learn the fundamental concepts on which the operating system is based and Cisco IOS XR basic operations for configuration, software, file system configuration, and monitoring. Basic troubleshooting for how to troubleshoot problems relating to process failures, frozen processes, and high CPU and memory consumption is also covered. This course introduces you to the features and functions of the Cisco IOS XR Software operating system. Through a combination of lecture and hands-on lab exercises, you gain an understanding of all major aspects of the operating system, including the architecture, high-availability components, scalability features, configuration basics, switch fabric data path, basic software operations, configuration file overview, monitoring the Cisco IOS XR operating system, and working with error messages and core dumps. Module 1: Cisco IOS XR Software Overview Cisco IOS XR Architecture High Availability Scalability Module 2: Cisco IOS XR Configuration Basics Configuration Operations Initial Configuration Reviewing the Configuration Route Processor Redundancy Module 3: Switch Fabric Architecture Cisco IOS XR Architecture, High Availability, and Scalability Review Verifying the Fabric Data Path Module 4: Cisco IOS XR Software Operations Examining the Operation Basics Examining Configuration Operations Examining Configuration Rollback and Recovery Examining Process Management Module 5: Configuration File System Overview Configuration File System Module 6: Monitoring the Cisco IOS XR Operating System Cisco IOS XR Architecture System Monitoring Commands Module 7: Error Messages and Core Dumps System Error Messages Logging System Messages Cisco IOS XR Core Dumps