Traibcert Awareness online course is a comprehensive package that delves into every nook and corner you deserve to know about ISO 20000, including all the erstwhile requirements and pragmatic impeccability for compliance. The course is durably defined for novices who exhibit great affinity towards Service management and ISO standards.
Outline: This course is intended to provide an introduction to some key materials and components used in contemporary building envelopes. This course will identify key British, European and CWCT standards and guides relevant to those elements. NOTE: The material for this course is based on previous MTCP and CWDC courses. Target audience: This course is aimed at those who specify and use the more common materials that are used in the construction of contemporary building envelopes. Learning objectives: Understand the factors affecting the durability of key façade metals, Understand commonly used coatings, Understand key performance criteria of key polymeric materials, Understand different insulation and thermal break materials, Appreciate different commonly used panel and board materials, Appreciate key production and fabrication issues relating to façade materials. Assessment: Assessment will be via a series of multiple-choice questions following the course, The assessment is timed and must be passed in order to receive a CPD certificate for the course, If the assessment is failed, one re-take will be permitted. Prerequisites: None, although C201 Introduction to contemporary cladding and façade systems is recommended. Course availability: 30 September - 27 October 2024 Lecture time: 1 day Price: Member price Non-Member price £180 + VAT £360 + VAT
Outline: Built-up walls are a layered form of facade construction typically comprising a structural back wall and a rainscreen or insulated render cladding. This course discusses various aspects of structural performance, loading and movement, and identifies key British, European and CWCT standards and guides relevant to these issues. This course has a significant engineering content. Target Audience: This course is aimed at those with an interest in specifying and assessing the structural performance of built-up walls. Leaning objectives: Identify the main types of built-up walls and some of their applications, Understand some of the main concepts around how loading in a built-up wall is managed, Gain awareness of basic actions and implications of wind loading, Understand the requirements within testing and its application, Understand the basic movement concepts in built-up walls, Identify brackets and fixings by their operational requirements, Understand the approach taken to assess simple structural elements and frames, Gain an overview of different panel types by their material, design and performance. Assessment: Assessment will be via a series of multiple-choice questions following the course, The assessment is timed and must be passed in order to receive a CPD certificate for the course, If the assessment is failed, one re-take will be permitted. Prerequisites: None, although delegates will find this course easier to understand if they have attended ‘PR2 Built-up walls: Construction and specification’ beforehand. Availability 24 June – 21 July 2024 Lecture time: 1 day. Price Member price Non-Member price £180 + VAT £360 + VAT
Outline: Built-up walls are a layered form of facade construction typically comprising a structural back wall and a rainscreen or insulated render cladding. This course discusses various aspects of thermal performance and condensation risk, and identifies key British, European and CWCT standards and guides relevant to these issues. This course has a significant engineering and physics content. Target Audience: This course is aimed at those with an interest in specifying and assessing thermal performance and condensation risk of built-up walls. This course is focused on the thermal and moisture performance of built-up walls. If you are more interested in the performance of glazed walls, we recommend attending our new course on thermal and condensation performance (C203). Leaning objectives: Understand building regulations requirements, Understand how heat moves through a wall, Appreciate what calculation procedures exist and limitations, Understand the fundamentals of condensation. Assessment: Assessment will be via a series of multiple-choice questions following the course, The assessment is timed and must be passed in order to receive a CPD certificate for the course, If the assessment is failed, one re-take will be permitted. Prerequisites: None, although delegates will find this course easier to understand if they have attended ‘PR2 Built-up walls: Construction and specification’ beforehand. Availability 17 June – 14 July 2024 Lecture time: 1 day. Price Member price Non-Member price £180 + VAT £360 + VAT
Do you want a rewarding career working directly with people, making a difference to their everyday lives? If you are warm, open and empathetic and can bring a patient, tolerant, non-judgemental attitude then a career in counselling could be for you.
This comprehensive course dives deep into Oracle database RAC administration, spanning 12c and 19c versions. Gain practical skills in architecture, installation, tuning, upgrading, mastering backup, recovery, dynamic services, load balancing, patching, Flex Clusters, and more. Discover advanced techniques through hands-on practice videos.
Overview The Ultimate Microsoft Office 4 Courses Bundle Course will provide you with everything you need to master the skills for confidently using Microsoft Office in the workplace. You will develop the essential knowledge and abilities employers expect in Word, Excel, PowerPoint and Access. This is a unique bundle course that will teach you the essential shortcuts and time-saving tools, including how to modify the programs according to your needs. You will also be tutored in a wide range of topics in an extremely expert manner that will make your life easier, no matter what your work requires. After the completion of this online Microsoft Office training program, you will receive a valid acknowledgement in Microsoft Office, and be able to accomplish office tasks quickly, with greater efficiency. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Requirements There is no specific requirements for our Ultimate Microsoft Office 4 Courses Bundle course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. The course requires a moderate Internet connection so it is possible to start learning with any type of Internet from anywhere at anytime without any limitations. Course Content Microsoft Excel 2019 Microsoft Excel 2019 New Features Introduction to Microsoft Excel 2019 New Features 00:07:00 CONCAT 00:02:00 IFS 00:01:00 MAXIFS 00:01:00 MINIFS 00:01:00 SWITCH 00:02:00 TEXTJOIN 00:01:00 Map Chart 00:02:00 Funnel Chart 00:01:00 Better Visuals 00:06:00 Pivot Table Enhancements 00:02:00 Power Pivot Updates 00:01:00 Getting Started with Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Microsoft Word 2019 Microsoft Word 2019 New Features Introduction to Microsoft Word 2019 New Features 00:14:00 Inking Tools 00:03:00 Inking Tools 1 00:07:00 Learning Tools 00:07:00 Microsoft Translate 00:03:00 LaTeX 00:05:00 Smart Lookup 00:04:00 Side to Side Scrolling 00:02:00 Scalable Vector Graphics 00:03:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Workbooks - Microsoft Word 2016 (Beginner) Workbooks - Microsoft Word 2019 00:00:00 Microsoft PowerPoint 2019 Microsoft PowerPoint 2019 New Features Introduction to Microsoft PowerPoint 2019 New Features 00:06:00 Highlighting 00:02:00 Morph Transition 00:03:00 Zoom 00:03:00 Vector Graphics 00:03:00 SVG Icons to Shapes 00:04:00 3D Modeling 00:04:00 Background Removal 00:03:00 4K 00:03:00 PowerPoint Interface Navigate the PowerPoint Environment 00:28:00 View and Navigate a Presentation 00:15:00 Create and Save a PowerPoint Presentation 00:13:00 Use PowerPoint Help 00:10:00 Presentation Basics Select a Presentation Type 00:08:00 Edit Text 00:13:00 Build a Presentation 00:27:00 Formatting Format Characters 00:11:00 Format Paragraphs 00:16:00 Format Text Boxes 00:09:00 Inserting Options Insert Images 00:10:00 Insert Shapes 00:15:00 Working with Objects Edit Objects 00:16:00 Format Objects 00:06:00 Group Objects 00:04:00 Arrange Objects 00:07:00 Animate Objects 00:07:00 Table Create a Table 00:09:00 Format a Table 00:03:00 Insert a Table from Other Microsoft Office Applications 00:06:00 Charts Create a Chart 00:10:00 Format a Chart 00:10:00 Insert a Chart from Microsoft Excel 00:05:00 Review and Presentatin Review Your Presentation 00:11:00 Apply Transitions 00:05:00 Print Your Presentation 00:05:00 Deliver Your Presentation 00:08:00 Microsoft Access 2019 Microsoft Access 2019 New Features Introduction to Microsoft Access 2019 New Features 00:05:00 Window Resize 00:01:00 Charts 00:02:00 dbf 00:01:00 Large Number 00:01:00 Property Sorting 00:01:00 Introduction to Access Orientation to Microsoft Access 00:39:00 Create a Simple Access Database 00:10:00 Get Help and Configure Options in Microsoft Access 00:06:00 Modify Data Modify Table Data 00:17:00 Sort and Filter Records 00:05:00 Working with Queries Create Basic Queries 00:15:00 Sort and Filter Data in a Query 00:14:00 Perform Calculations in a Query 00:08:00 Access Forms Create Basic Access Forms 00:07:00 Work with Data on Access Forms 00:23:00 Working with Reports Create a Report 00:23:00 Add Controls to a Report 00:12:00 Enhance the Appearance of a Report 00:05:00 Prepare a Report for Print 00:03:00 Organize Report Information 00:15:00 Format Reports 00:12:00 Assignment Assignment - Ultimate Microsoft Office 4 Courses Bundle 3 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00
Ascend to the next level of Excel proficiency with our comprehensive Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query course. This in-depth training will equip you with the skills to create sophisticated dashboards using advanced Excel formulas, VBA, and Power Query, empowering you to transform raw data into actionable insights. Master the art of financial modeling with our prepaid expenses models, learning how to calculate amortization schedules and create detailed summaries using Excel formulas. Delve into the power of Power Query to effortlessly manipulate and analyze large datasets, building dynamic dashboards without the limitations of formulas. Learning Outcomes Gain proficiency in creating automated dashboards using advanced Excel formulas, VBA, and Power Query Develop expertise in financial modeling using prepaid expenses models Master the calculation of amortization schedules and prepaid expenses summaries Implement Power Query to manipulate and analyze large datasets Create dynamic dashboards without the limitations of formulas Enhance your Excel skills and data analysis capabilities Why choose this Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query course for? Accounting and finance professionals seeking to enhance their Excel skills for financial modeling and dashboard creation Business analysts and data analysts aiming to expand their expertise in data manipulation and visualization Excel enthusiasts interested in mastering advanced Excel formulas, VBA, and Power Query Individuals seeking to create interactive and insightful dashboards for data-driven decision-making Anyone seeking to elevate their Excel skills and become a proficient data analyst Career path Financial Analyst (£35,000 - £55,000) Business Analyst (£40,000 - £60,000) Data Analyst (£45,000 - £65,000) Management Accountant (£40,000 - £60,000) Business Intelligence Analyst (£45,000 - £65,000) Senior Financial Analyst (£50,000 - £70,000) Prerequisites This Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Course Outline and Introduction 00:04:00 Minimum Requirements for the Course 00:01:00 Prepayments Introduction 00:01:00 Prepaid Expenses Models: Resources Download Month End Date Prepaid Expenses Amortization Calculation 00:00:00 Exact Prepaid Expenses Payment Date Calculation 00:00:00 Accounting for Prepaid Expenses Prepaid Expenses Accounting Definition: Prepayments 00:03:00 Prepaid Expense Example: How Accounting works for Prepayments 00:03:00 Advantages and Disadvantages of Prepaid Expenses 00:03:00 Excel Formulas Detailed: Introduction to three Excel Models Introduction to PRO Excel Models and Formulas 00:06:00 Date Function 00:05:00 EOMONTH Function 00:04:00 DATEVALUE function 00:03:00 IF Function 00:08:00 IFS Function (Office 365 Only) 00:07:00 VLOOKUP Function 00:07:00 MATCH Function 00:05:00 INDIRECT Function 00:02:00 NAMED Ranges: Name Manager 00:03:00 Advanced Version of VLOOKUP Function 00:07:00 Formula Based Prepaid Expenses Model Introduction to Model and Control Panel Tab (Important Sheet Tab) 00:08:00 Formula Based Prepaid Expenses Model - Deep Dive (Part 1) 00:05:00 Formula Based Prepaid Expenses Model - Deep Dive (Part 2) 00:06:00 Formula Based Prepaid Expenses Model - Deep Dive (Part 3) 00:06:00 IFS Function - Month End date Prepayment calculation 00:04:00 Prepaid Expenses - Closing Balance Summary Tab (Formula Based Summary) 00:09:00 Protecting Formulas Cells and Fields in the Model 00:04:00 Calculate Prepaid Expenses Amortisation from Exact Start Date Exact Date Prepaid Amortisation calculation Intro 00:03:00 Formulas update and Model Changes for Exact Prepaid Exps Calculation 00:03:00 Formulas Update for Exact Date Prepaid Exps Amortisation (Part 1) 00:04:00 Formulas Update for Exact Date Prepaid Exps Amortisation (Part 2) 00:03:00 Formulas Update for Exact Date Prepaid Exps Amortisation (Part 3) 00:02:00 Formulas Update for Exact Date Prepaid Exps Amortisation (Part 4) 00:07:00 IFS Function - Exact Date Prepayments Amortisation 00:04:00 Data Validation Controls (Enhancing Data Input Controls with Protection) 00:10:00 Bonus: Prepayment Model with Opening Balance Calculation (Part 1) 00:08:00 Bonus: Prepayment Model with Opening Balance Calculation (Part 2) 00:09:00 Additional Material: Resources 00:00:00 Prepaid Expenses Summary with Power Query and Pivot Table Power Query and Pivot Table Prepayment Summary Table Intro 00:06:00 What is Power Query and Some Awesome Resources for Power Query learning 00:07:00 Power Query and Pivot Table Summary - Deep Dive (Part 1) 00:05:00 Power Query and Pivot Table Summary - Deep Dive (Part 2) 00:04:00 Power Query and Pivot Table Summary - Deep Dive (Part 3) 00:05:00 Power Query and Pivot Table Summary - Deep Dive (Part 4) 00:09:00 Using Array Formulas to Add Formula Protection 00:04:00 Bonus: Allocate Prepaid Expenditure Cost Centre Wise - 1 00:02:00 Bonus: Allocate Prepaid Expenditure Cost Centre Wise - 2 00:08:00 Bonus: Prepayment Model with Opening Balance Calculation (PQ and PT Version) 00:13:00 Advanced VBA Prepaid Expenses Amortisation Model Changing Macros Security in Excel 00:05:00 Complete Walkthrough - Advanced VBA Prepaid Expenses Amortisation Model 00:06:00 Bonus : New Version - Excel VBA Model for Prepayment Expenditure 00:08:00 BONUS: Dynamic Dashboard for Divisional Profit and Loss statements: Easy Way Dynamic Dashboard Overview 00:07:00 Importing Profit and Loss Statements Source Files and creating YTD P&L Sheets 00:08:00 Creating Dynamic Data Validation 00:02:00 Creating Named Ranges for Dynamic Table Arrays 00:03:00 Dynamic Date Column Headings for each Divisional PL Table 00:02:00 Dynamic Month and YTD Dashboard tables headings (PRO TIP) 00:03:00 Dynamic VLOOKUP Formula - Preparing First section of the Dashboard 00:04:00 Creating Rolling Dashboard with Dynamic VLOOKUP Function 00:08:00 IMPORTANT : Error Checking for your reports/Dashboard (PRO TIP) 00:03:00 Data Prep for Visualization: AREA Charts (Awesome trick using #NA Function) 00:05:00 Visualization: AREA Charts for Month - Revenue, Gross Profit and Net Profit 00:05:00 Visualization DONUT Charts Revenue, Gross Profit and Net Profit (Part 1) 00:03:00 Visualization DONUT Charts Revenue, Gross Profit and Net Profit (Part 2) 00:06:00 Power Query & Pivot Tables based Dashboard without any Formulas, Fully Dynamic Introduction - Formula-less Dashboard - Fully Dynamic and easily refreshed 00:05:00 Understanding the data files before building dashboard 00:02:00 Consolidating Reports with Power Query (Get & Transform) , How to install PQ 00:08:00 Dynamic File Path Trick in Power Query with Parameters (Amazing trick) 00:06:00 Conditional Cumulative totals with SUMIFS Function 00:04:00 Bonus: Conditional Cumulative totals with Power Query Custom Formula (M Code) 00:06:00 Dashboard Creation - Pivot Table showing Month and YTD KPIs division wise 00:06:00 Dashboard Creation Donuts Charts linked with Pivot Table (Replicate Charts fast) 00:08:00 Dashboard Creation - Line Charts 00:08:00 Update Dashboard with Additional Divisional Data with Few Click (Magical) 00:03:00 Thank you Thank you 00:02:00 Ultimate Prepaid Expenditure Model (Super Bonus) 00:02:00 Resources Resources - Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query 00:00:00 Assignment Assignment - Microsoft Excel: Automated Dashboard Using Advanced Formula VBA Power Query 00:00:00
Discover the potential of ChatGPT and OpenAI API for language tasks such as summarization, translation, chat completion, and more. Explore the nuances of the OpenAI API, unravel its architecture, and master text generation capabilities. Whether you are a beginner or an expert, this course empowers you to apply these tools in the real world.
Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00