11854 Management courses

The hospitality industry has seen continuous growth, with more and more opportunities for individuals who are driven to make a successful career in this field. If you wish to work in the housekeeping department of a hotel, this Diploma in Housekeeping Management course is perfect for you. This diploma course will also help anyone interested in understanding the basics of managing a household.  Throughout this Diploma in Housekeeping Management course, you'll be given a full tour of the fundamental areas of room maintenance and hotel cleaning. You'll also learn essential housekeeping duties like laundry operations, health and safety, sanitation, staffing, budgeting, and inventory control. In a nutshell, this housekeeping management course is designed to equip learners with the knowledge and skills needed in hotel housekeeping to ensure that guests feel welcome and at home.  Enrol in the Diploma in Housekeeping Management course now and get prepared for a management role within the hospitality industry.  Learning Outcome:  Explore housekeeping principles and gain an understanding of staff duties Familiarise with housekeeping duties such as laundry operations, health and safety, cleaning, staffing, budgeting, and inventory control Learn how to plan and schedule housekeeping duties and organise the housekeeping department Familiarise with standard operating procedures in hotel housekeeping Get a solid understanding of household budgeting Learn about carpet, wall, and ceiling maintenance and window cleaning Understand how to maintain health and safety while performing housekeeping duties Learn how to ensure guest satisfaction by delivering a high standard of service Why You Should Choose Diploma in Housekeeping Management Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Housekeeping Management is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Housekeeping Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Housekeeping Management Introduction to Housekeeping FREE 00:30:00 Housekeeping Principles FREE 00:15:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 Mock Exam Mock Exam - Diploma in Housekeeping Management 00:20:00 Final Exam Final Exam - Diploma in Housekeeping Management 00:20:00

Description: Microsoft Excel 2016 and VBA continues Velsoft's in-depth training material for Excel 2016. This course covers the duration of five lessons, by taking it you will get the skills you need to harness Visual Basic for Applications, or VBA, to automate many tasks you will encounter while using Excel 2016. This course will help you to get all the knowledge you need to gain about Microsoft Excel 2016 and VBA. So, if you are interested to develop your skills and knowledge, you shouldn't be late to join this course. Learning Outcomes: Best ways to utilize Macro Recorder, how to edit and debug a macro, and setting up macro security Customizing the Quick Access toolbar and hotkeys Utilizing Macros to insert and format texts, sort and duplicate data, and generate reports Determine appropriate dialog box types to use Using variety of techniques to capture user input Managing worksheets using macros Creating user-defined functions and ways to automate SUM functions with macros Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Excel 2016 and VBA is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Excel 2016 and VBA is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Developing Macros Create a Macro Using the Macro Recorder 01:00:00 Edit a Macro 01:00:00 Debug a Macro 00:30:00 Customize the Quick Access Toolbar and Hotkeys 00:30:00 Set Macro Security 01:00:00 Formatting Worksheets Using Macros Insert Text 00:30:00 Format Text 00:30:00 Sort Data 00:30:00 Duplicate Data 01:00:00 Generate a Report 01:00:00 Creating an Interactive Worksheet Determine the Dialog Box Type 00:15:00 Capture User Input 01:00:00 Working with Multiple Worksheets Insert, Copy, and Delete Worksheets 00:30:00 Rename Worksheets 00:30:00 Modify the Order of Worksheets 00:15:00 Print Worksheets 00:30:00 Performing Calculations Create User-Defined Functions 00:30:00 Automate SUM Functions 00:30:00 Activities and Exercise Files - Microsoft Excel 2016 and VBA 00:00:00 Mock Exam Mock Exam- Microsoft Excel 2016 and VBA 00:20:00 Final Exam Final Exam- Microsoft Excel 2016 and VBA 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Description Get instant knowledge from this bite sized Retail Management Part -1 ( Fundamental) course. This course is very short and you can complete it within a very short time. This Retail Management Part -1 ( Fundamental) course you will get fundamental ideas of retail buying and merchandising, key strategy of retail pricing, retail psychology and so on. Enrol in this course today and start your instant first step towards retail management. Learn faster for instant implementation. What You Will Learn Key techniques of retail pricing Key strategies of retail buying and merchandising Learn how to manage supply chain Strategies to choose suitable retail location How Much Retail Manager Earn Senior - £34,275 Mid Career - £31,182 Starting - £28,540 FAQ's Who is this course for? This course is for anyone who's interested in this topic and wants to learn more about it. This course will also help you gain potential professional skills. Do I need prior qualifications to take the course? No prior qualifications are needed to take this course. When and where can I study the course? You can study this course from wherever and whenever you want. You can study at your own pace and from any device. Just log in to your account from any device and start learning! Is there a test at the end of the course? Yes, there is a test at the end of the course. Once you've completed all the modules of the course, you will have to give a multiple-choice test. The questions will be based on the topics of the modules you studied. And of course, you can take the test at any time, from any device and from anywhere you want. What happens if I fail the test? Don't worry if you fail the test, you can retake it as many times as you want. How long do I have to wait to start the course after payment? You don't have to wait a minute after your payment has been received, you can begin immediately. You will create your login details during the checkout process and we will also send you an email confirming your login details. How can I pay for the course? We make the payment process easy for you. You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. We use the latest SSL encryption for all transactions, so your order is safe and secure. When will I receive my certificate? After you complete the course, you'll immediately receive a free printable PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! You may have to wait for 3 to 9 days to get the hard copy certificate. Reviews Certificate Retail Management Part-1 (Fundamentals) Module 01: Introduction to Retail Management 00:22:00 Module 02: Retail Buying and Merchandising 00:17:00 Module 03: Retail Pricing 00:32:00 Module 04: Retail Strategy 00:13:00 Module 05: Retail Psychology 00:13:00 Module 06: Choosing a Retail Location 00:14:00 Module 07: Supply Chain Management in Retailing 00:12:00 Assignment Assignment - Retail Management Part-1 (Fundamentals) 00:00:00

Course Overview Microsoft Project is one of the world's leading project management software products, designed for Project Managers and any professional with project management responsibilities. It allows you to efficiently manage all your project tasks in one place, assign resources to tasks, develop a project schedule, manage your budget, and much more.  In this complete Professional Microsoft Project Training course, you will gain full proficiency in this advanced software, taking you from beginner to expert in no time. You'll learn how to create your first project and add each task, add resources, create reports, track progress, work with custom fields, manage project risks, and manage multiple projects at the same time. Not just that, but you will save precious time by speeding up the project management process and organising tasks effectively, allowing you to map out your strategy through custom-made templates!  Build proficiency in Microsoft Project and develop your project management skills with this Advanced Project Training Course!  What You Will Learn In this complete Microsoft Project Training Course, you will learn how to manage work projects and tasks in one place, taking your level of proficiency from beginner to advance in no time. It includes step-by-step guidance and video instruction. How to Open and Close a Project How to Add Tasks and Resources Performing Advanced Task Operations Other Ways to View Project Information How to Manage Your Project Status Tracking and Monitoring Your Progress How to Create Reports & Add Finishing Touches Working With the Project Environment Working With Custom Fields Working With Multiple Projects Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Do you want to know how retail business work? Do you want to improve your skills about retail business? The course will help you to learn all the necessary information about a retail business. Retail business is a type of business firm that sells products to the individual customers for their personal or family needs. If you are novice about business, you can start your business with retails business. This will help you to gain knowledge about business basics. In the course, you will learn the step by step procedures of succeeding in a retail business. The course focuses the benefits of having a retail business, the procedures of making a good business plan, and how to assess your business. By the end of the course, you will be a skilful business person. Course Highlights Accredited Diploma in Retail Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Retail Management into 16 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 55 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Retail Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Retail Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Retail Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accredited Diploma in Retail Management Introduction To Retail Business FREE 00:30:00 What Are The Benefits of Owning Your Own Business? FREE 01:00:00 No Business Plan = FAILURE! 00:30:00 What Kind of Business Should Your Business Be? 00:30:00 Corporation 00:15:00 What Type of Business Should You Start? 00:15:00 What Type of Business Am I interested In? 00:30:00 Who Is, What Is, Where Is Your Market? 00:30:00 What CAN You Do? 00:15:00 Identify Your Competitors 00:15:00 Registrations Permits and Licensing 00:30:00 Location! Location! Location! 00:15:00 How To Market Your Business 00:30:00 Merchandising and Inventory 00:15:00 Common Mistakes for New Businesses 01:00:00 Time To Get Started! 00:15:00 Mock Exam Mock Exam- Accredited Diploma in Retail Management 00:20:00 Final Exam Final Exam- Accredited Diploma in Retail Management 00:20:00

Description Conflict is a serious disagreement or argument that often takes place in the workplace. It's something that harms relationships and can cause serious damage to the organization. The course starts off with the introduction of conflict management and different types of conflict that can occur in your work as well as personal life. Conflict Resolution Course is designed to identify the reasons why conflict can arise, the positive and negative outcomes of conflict and find a solution to eliminate it. You will also learn about multiple conflict-handling styles and techniques. Following that, you will get plenty of tips for dealing with difficult people. You will learn the necessary skills, knowledge, and information for getting along in the workplace. Last but not least, you will learn how to manage anger and violence in the workplace. Not only that but you will also learn about negotiation strategies and ways to avoid common mistakes in negotiation. This course is a complete package for you. So enroll now and get benefit from this course. Learning Outcomes Figure out the way your individual outlook, as well as actions, have an influence on others Unveil new and proficient methodologies so as to handle tough people Gain a number of techniques to manage and tame your anger Develop coping strategies for dealing with difficult people and difficult situations. Improvise managing plans to cope with the tough community as well as complicated circumstances What conflict is and how it can escalate. The types of conflict and the stages of the conflict. The five most common conflict resolution styles and when to use them. How to increase positive information flow through non-verbal and verbal communication skills. Effective techniques for intervention strategies. Ways to manage conflicts to enhance productivity and performance. Describe what workplace violence is Identify some warning signs of violence Apply the cycle of anger Understand Albert Bandura's behavior wheel and how it applies to anger Develop a seven-step process for managing your anger and others' anger Apply better communication and problem-solving skills, which will reduce frustration and anger Develop some other ways of managing anger, including coping thoughts and relaxation techniques Use the nine components of an organizational approach to managing anger, including risk assessment processes Respond if a violent incident occurs in the workplace on an individual and organizational lev Assessment At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Conflict Resolution Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Resolution Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Course Overview 00:15:00 Conflict as Communication 00:30:00 Benefits of Confrontation 00:16:00 Preventing Problem 00:15:00 Getting Focused 00:27:00 Managing Anger 00:30:00 Dealing with Problems 00:15:00 The Three-Step Conflict Resolution Model 00:15:00 Why Don't People Do What They Are Supposed To? 00:15:00 De-Stress Options to Use When Things Get Ugly 00:30:00 Changing Yourself 00:30:00 Module : 2 Course Overview 00:15:00 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 3 Course Overview 00:15:00 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Mock Exam Mock Exam - Conflict Resolution Course 00:20:00 Final Exam Final Exam - Conflict Resolution Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Learn to organize your work based on priority and know to fulfil the task in time with proper daily planning. If you want to learn the secret strategies of making your work done by following the right daily plan, then enrol the Daily Planning Training course and starts learning. Planning is a must for every aspect of life including personal achievement, business goal or educational goals. As it allows you to prioritize your work and helps you to get more done in less time, planning is essential for achieving a certain goal. If you want success, then daily planning is a surefire way that will help you to obtain your goals and objectives. Instead of these, daily planning guides you to produce quality work and keeps you disciplined. The course is designed to teach you the techniques of planning achievable goals. Inside the course, you will learn how to become stress-free and plan in a way that is easily achievable. The methods of splitting the tasks into various time and ways will be discussed in the course. The necessity of daily planning, the strategies of saying 'No' or 'Yes', the methods of dealing with telephones, and other interactions will also be explained thoroughly. Apart from these, you will learn to analyse the gap of your current situation and the desired goal. To recapitulate, the course not only explains the importance of daily planning but also shows you how to plan effectively. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Daily Planning Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Daily Planning Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction & getting started An Introduction to Daily Planning FREE 00:04:00 The 2 week challenge - video 00:02:00 Let's set the scene Mind the gap! 00:03:00 Thieves & Pirates A short introduction to this section 00:02:00 Managing time pirates 00:05:00 Do I procrastinate? ..... I'll have to think about that! Why Is Big Data Important? 01:00:00 Let's tackle it NOW! 00:03:00 Not another meeting?! Marvellous Meetings 00:03:00 Interruptions, interruptions, interruptions ring, ring' 'do you have a minute' & the FAT attack 00:03:00 The holy grail The 'zero inbox' 00:05:00 PPPPP PPPPP introduction 00:03:00 step by step 00:03:00 The to-do-list To-Do-Lists 00:02:00 Prime & down time Prime & down time 00:02:00 Daily planning chart What a plan looks like and what goes where 00:02:00 Yes or No? just say 'no'! 00:04:00 'yes' 00:01:00 An action plan for success A 10 step plan for fulproof success 00:03:00 A daily planning visual metaphor - you don't want to skip this! I can't fit everything in.or can I 00:02:00 Summary Course Summary 00:02:00 Bonus Lecture Bonus Lecture 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Goal Setting is key to success in your life, career, and anything you want to achieve. Goal setting can be described as a personal planning process. It helps people to identify what they want to achieve in their personal life and/or their professional life. People with goals achieve more than people with no goals and people with high goals achieve more than people with low goals. This Goal Setting Training Course will lead you through thinking, planning, and taking action on the things you really want. This course will help you eliminate distractions, identify priorities, take control, and hit targets. And this course will give you the methods, tools and techniques that will enable you to achieve this with confidence. If you're a businessman and looking to provide your management team with some additional skills, this course is a great way to get them thinking about how to set goals for both themselves and their team. If you're working as a Team Leader, Supervisor, Manager etc.. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Goal Setting Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Goal Setting Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 1. Introduction FREE 00:02:00 2. Big Goals 00:04:00 3. Small & Micro Goals 00:08:00 4. Motivation 00:14:00 Module: 02 5. SMART Goals 00:11:00 6. Write It Down 00:08:00 7. Actionable Plans 00:04:00 8. Stick With It 00:09:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Business Performance Management Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Business Performance Management Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Business Performance Management Module 01: Welcome 00:02:00 Module 02: Part 1 Introduction and Agenda 00:03:00 Module 03: Concepts in Business Performance Management 00:05:00 Module 04: The Purpose of Management 00:08:00 Module 05: Exercise: Mission and Objectives 00:04:00 Module 06: Part 1 Project 00:01:00 Module 07: Part 2 Introduction and Agenda 00:02:00 Module 08: Management by Objectives 00:05:00 Module 09: The Performance Pyramid 00:03:00 Module 10: The Balanced Scorecard 00:05:00 Module 11: The Lean Philosophy 00:09:00 Module 12: Benefits Realisation 00:08:00 Module 13: Part 2 Project 00:01:00 Module 14: Test your Knowledge 1 00:08:00 Module 15: Part 3 Measuring Managing and Improving Business Performance 00:07:00 Module 16: Exercise: Performance Measures 00:05:00 Module 17: Analysing Performance Data 00:05:00 Module 18: Operational Metrics 00:03:00 Module 19: Reporting Performance Data 00:03:00 Module 20: Improving Business Performance 00:10:00 Module 21: Exercise: More Performance Measures 00:04:00 Module 22: Key Learning Points 00:03:00 Module 23: Part 3 Project 00:02:00 Module 24: Test your Knowledge 2 00:09:00 Module 25: Part 4 Nightingale Care 1 00:02:00 Module 26: Part 4 Nightingale Care Suggested Answer 1 00:03:00 Module 27: Part 4 Nightingale Care 2 00:01:00 Module 28: Part 4 Nightingale Care Suggested Answer 2 00:03:00 Module 29: Part 4 Nightingale Care 3 00:01:00 Module 30: Part 4 Nightingale Care Suggested Answer 3 00:02:00 Module 31: Part 4 Nightingale Care 4 00:01:00 Module 32: Part 4 Nightingale Care Suggested Answer 4 00:03:00 Assignment Assignment - Business Performance Management 00:00:00

As a leader you will have opportunity to coach and mentor others in both official and unofficial capacities. Knowing how to effectively coach and mentor your people is key to both their success and to preparing new leadership to step up. Through application exercises and a rich multimedia process, you will learn the skills to be an effective coach or mentor, and thus be able to build additional leadership capability in your organization.