4777 Business Management courses

SCRUM is an Agile framework for managing work or for finishing complex projects with an emphasis on software development. The knowledge of SCRUM will be a great plus point for your career as it is one of the practical approaches for managing any project efficiently. With the understanding of the Scrum Complete Video Training course, you will able to master the complete framework of SCRUM. SCRUM framework is very lightweight, simple to understand but difficult to master. For better understanding, the bundled course is divided into two parts - one is SCRUM immersion, and another one is SCRUM Developer video training. SCRUM immersion will provide the basic knowledge of the framework and its three roles, four artefacts, five meeting procedures, and the proper ways of implementing SCRUM. ON the other hand, SCRUM Developer deals with the preparation, planning and estimation of a project. It will help you to initiate a project and create a vision. In short, the Scrum Complete Video Training course is a complete guide for SCRUM approach and helps you to start, plan, initiate and evaluate a project. Assessment & Certification: To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Scrum Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01: SCRUM Immersion Overview Overview FREE 00:01:00 A History Lesson 00:37:00 Methodologies 00:22:00 Beginning of Agile 00:20:00 Scrum Basics Scrum Basics 00:27:00 Scrum = 3 Roles + 4 Artifacts + 5 Meetings 00:25:00 Sprint Planning 00:17:00 Key Scrum Artifacts Key Scrum Artifacts 00:09:00 WBS 00:18:00 Making Scrum Practical 00:28:00 User Stories User Stories 00:07:00 Use Cases vs. User Stories 00:13:00 Implementing Scrum Implementing Scrum 00:24:00 Scrum and Burn Charts 00:11:00 Should You Use Scrum 00:10:00 Module 02: Scrum Developer Introduction Introduction FREE 00:12:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:14:00 Scrum Phases & Processes 00:05:00 Course Summary 00:02:00 Initiating a Project Initiating a Project 00:03:00 Creating the Project Vision 00:09:00 Identifying the Scrum Master 00:03:00 Forming the Scrum Team 00:06:00 Developing Epics 00:06:00 Creating the Prioritized Product Backlog 00:12:00 Release Planning 00:06:00 Course Summary 00:02:00 Planning & Estimating a Project Planning & Estimating a Project 00:03:00 Creating User Stories 00:05:00 Approve, Estimate & Commit User Stories 00:07:00 Create Tasks 00:06:00 Estimating Tasks 00:04:00 Creating the Sprint Backlog 00:07:00 Course Summary 00:02:00 Implementing a Project Implementing a Project 00:01:00 Creating Deliverables 00:06:00 Conducting the Daily Standup (or Daily Scrum) 00:06:00 Grooming the Prioritized Product Backlog 00:04:00 Course Summary 00:02:00 Sprint Review and Retrospect Sprint Review and Retrospect 00:02:00 Convene a Scrum of Scrums 00:05:00 Demonstrating & Validating Sprint 00:06:00 Retrospect Sprint 00:09:00 Course Summary 00:02:00 Release Release 00:02:00 Ship Deliverables 00:07:00 Retrospect Project 00:03:00 Course Summary 00:04:00 Module 03: Scrum Master Introduction Introduction FREE 00:11:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:14:00 Scrum Phases & Processes 00:05:00 Introduction to Scrum Summary 00:02:00 Scrum Aspects Scrum Aspects 00:02:00 Roles and Organization in Scrum 00:15:00 Business Justification 00:18:00 Quality 00:06:00 Change 00:08:00 Risk 00:13:00 Scrum Aspects Summary 00:02:00 Meetings in Scrum Meetings in Scrum Summary 00:03:00 Project Vision Meeting 00:09:00 User Group Meetings 00:10:00 Sprint Planning Meeting 00:23:00 Conducting the Daily Standup (or Daily Scrum) 00:06:00 Grooming the Prioritized Product Backlog Meeting 00:03:00 Sprint Review Meeting 00:05:00 Retrospect Sprint Meeting 00:13:00 Release Planning Meeting 00:08:00 Meetings in Scrum Summary 00:03:00 Facilitating Projects in Scrum Summary 00:04:00 Facilitating Projects in Scrum Scrum Artifacts 00:16:00 Creating Deliverables 00:07:00 Convening a Scrum of Scrums 00:09:00 Facilitating Projects in Scrum Summary 00:04:00 Module 04: Scrum Product Owner Introduction Introduction FREE 00:11:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:15:00 Scrum Phases & Processes 00:05:00 Introduction to Scrum Summary 00:02:00 Roles and Responsibilities Roles and Responsibilities 00:01:00 The Product Owner 00:06:00 The Scrum Master 00:04:00 The Scrum Team 00:09:00 Roles & Responsibility Summary 00:02:00 Manage Quality, Change, and Risk Planning 00:02:00 The Project Vision 00:11:00 User Group Meetings 00:11:00 Estimates 00:08:00 Prioritized Product Backlog 00:11:00 Release Plan 00:12:00 Planning Summary 00:02:00 Planning Manage Quality, Change, and Risk 00:01:00 Quality 00:07:00 Change 00:07:00 Risk 00:13:00 Manage Quality, Change & Risk Summary 00:02:00 Sprints Sprints 00:01:00 Sprint Planning Meeting 00:21:00 During the Sprint 00:07:00 Groom the Prioritized Product Backlog 00:04:00 Sprint Review Meeting 00:04:00 Ship Deliverables 00:02:00 Sprints 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: SCRUM, a subset of Agile, is a process framework for agile development. It is a methodology or approach that allows a team to organise and make changes quickly to meet agile principles. A SCRUM master is a facilitator for an agile development team. A SCRUM master is responsible for ensuring that everyone in the team had understood SCRUM and its principles by explaining the theory, practice and rules of SCRUM. The Scrum Master Video Training Course provides detailed and in-depth analysis of the concept SCRUM and paves the way for a SCRUM master to enhance her skill through the process-oriented methodologies. The course includes SCRUM basics, SCRUM aspects, the different meeting in SCRUM (such as Project vision meetings, user-group meetings, sprint planning meetings, daily SCRUM, etc.) and the ways of facilitating Projects through SCRUM. After completing the course, you will be able to plan and run a project from SCRUM perspectives. Assessment & Certification: To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £14.99 Soft copy PDF via email - £11.99 Requirements Our Scrum Master Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:11:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:14:00 Scrum Phases & Processes 00:05:00 Introduction to Scrum Summary 00:02:00 Scrum Aspects Scrum Aspects 00:02:00 Roles and Organization in Scrum 00:15:00 Business Justification 00:18:00 Quality 00:06:00 Change 00:08:00 Risk 00:13:00 Scrum Aspects Summary 00:02:00 Meetings in Scrum Meetings in Scrum Summary 00:03:00 Project Vision Meeting 00:09:00 User Group Meetings 00:10:00 Sprint Planning Meeting 00:23:00 Conducting the Daily Standup (or Daily Scrum) 00:06:00 Grooming the Prioritized Product Backlog Meeting 00:03:00 Sprint Review Meeting 00:05:00 Retrospect Sprint Meeting 00:13:00 Release Planning Meeting 00:08:00 Meetings in Scrum Summary 00:03:00 Facilitating Projects in Scrum Facilitating Projects in Scrum 00:02:00 Scrum Artifacts 00:16:00 Creating Deliverables 00:07:00 Convening a Scrum of Scrums 00:09:00 Facilitating Projects in Scrum Summary 00:04:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course on Recent Blockchain Developments and Benefits for Global Trade Finance covers essential topics such as the pivotal role of Trade Trust in ensuring secure and transparent trade finance processes, the intricacies of implementing digital standards, the advantages of blockchain technology, the automation potential of smart contracts, and a detailed analysis of consortium-based models and open networks. Participants will also delve into the features, benefits, and impact of groundbreaking initiatives like Marco Polo and Voltron on trade finance while anticipating future trends and opportunities. After the successful completion of the course, you will be able to learn about the following, Role of Trade Trust in ensuring secure and transparent trade finance processes. Implementation Process and Challenges of Digital Standards. Advantages of Blockchain Technology in Trade Finance. Exploring smart contract's role in automating and streamlining contractual agreements for increased efficiency and reduced errors. Analysis of consortium-based models, platform-as-a-service, and open networks; effects on trade finance operations. Examining features, benefits, and impact of initiatives like Marco Polo and Voltron on trade finance; predicting future trends and opportunities. Participants will gain a profound understanding of how Trade Trust contributes to securing and enhancing transparency in trade finance processes. The course explores the implementation processes and challenges associated with digital standards, providing insights into leveraging blockchain technology's advantages in trade finance. The role of smart contracts in automating contractual agreements for increased efficiency and reduced errors will be examined. Explore the forefront of blockchain innovations in global trade finance, from the secure transparency ensured by Trade Trust to the transformative impact of initiatives like Marco Polo and Voltron. Gain practical insights into implementing digital standards, leveraging smart contracts for efficiency, and navigating the evolving landscape of international trade. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Recent Blockchain Developments and Benefits for Global Trade Finance Self-paced pre-recorded learning content on this topic. Recent Blockchain Developments and Benefits for Global Trade Finance Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Blockchain Solutions Architect for Trade Finance Trade Finance Blockchain Developer Trade Trust Security Analyst Digital Standards Implementation Specialist Blockchain Integration Consultant for Trade Finance Smart Contract Automation Engineer Consortium-Based Models Analyst Platform-as-a-Service (PaaS) Specialist in Trade Finance Open Networks Strategist for Trade Finance Blockchain Trade Finance Trends and Opportunities Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This Project Management course was designed for job seekers and those who are already employed in a company. It fulfils the majority of your project management and administration needs. The Project Management course covers everything you will need to succeed as a project manager. It also covers several aspects of global project management. This is a hands-on course that will teach you about project management from various perspectives. This course will teach you how to effectively manage any project, no matter how large or small. This Project Management course provides you with a thorough theoretical as well as practical understanding of Project Management. It explains how to use various tools and methods and evaluate various plans, such as communication, time, budget, efficiency, and risk plans. This course is ideal for you if you want to succeed in this field. Learning Outcomes You will be able to do the following at the end of the Project Management course: Recognize project management's technology and vocabulary. Demonstrate project preparation, execution, and close-out abilities. List the strengths, credentials, and abilities of a professional project manager. Discuss project management best practices. Determine the best methods and methodologies for project management. Create a project charter and define the project. Build and record clear and efficient project specifications. Organize the project team and cultivate constructive relationships with stakeholders. Estimate project costs and evaluate project outcomes. Why Choose Project Management Bundle course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course Main Course: Level 7 Project Management Free Courses Course 01: Level 7 Diploma in Facilities Management Course 02: Level 4 Time Management Course Course 03: Level 7 Diploma in Leadership and Management Others Included Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Project Management course ] Detailed Course Curriculum of this Project Management Course Module 01: Introduction to Project Management Module 02: Project Life-Cycle Module 03: Factors for Project Success or Failure Module 04: Project Feasibility Analysis and Project Selection Module 05: Project Execution and Control Module 06: Quality Management Module 07: Managing Conflict Module 08: Cost Management Module 09: Time Management Module 10: Project Risk Management Module 11: Project Procurement Management Module 12: Project Change Management Module 13: Communication Management Module 14: Project Integration Management Module 15: Scope Management Module 16: Managing Project Closure Module 17: International Project Assessment Method of Project Management After completing each module of the Project Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Project Management After completing the MCQ/Assignment assessment for this Project Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Project Management Course for anyone who wants to improve their project management skills and try their hand at it. People who work in the following fields will benefit from this course:- Project Manager, Project Supervisor, Project Analyst, Project Assistant, Project Coordinator. Requirements There are no specific requirements for Project Management Course because it does not require any advanced knowledge or skills. Career path Project Management Course offers a wide range of career opportunities, including:- Assisting with a project, Co-ordinator of the project, Help with the project-management, Analyst for Projects, Coordinator of the Project. Certificates Certificate of completion Digital certificate - Included

Project Management: Project Management Course Online This Project Management: Project Management Course was designed for job seekers and those who are already employed in a company. It fulfils the majority of your project management and administration needs. The Project Management: Project Management Course covers everything you will need to succeed as a project manager. It also covers several aspects of global project management. This is a hands-on Project Management: Project Management Course that will teach you about project management from various perspectives. This Project Management: Project Management Course will teach you how to effectively manage any project, no matter how large or small. This Project Management: Project Management Course provides you with a thorough theoretical as well as practical understanding of project management. It explains how to use various tools and methods and evaluate various plans, such as communication, time, budget, efficiency, and risk plans. This Project Management: Project Management Course is ideal for you if you want to succeed in this field. Main Course: Level 7 Project Management Free Courses Course 01: Level 3 Business Administration Course 02: Level 5 Diploma in Business Analysis Special Offers of this Project Management: Project Management Course This Project Management: Project Management Course includes a FREE PDF Certificate. Lifetime access to this Project Management: Project Management Course Instant access to this Project Management: Project Management Course Get FREE Tutor Support from Monday to Friday in this Project Management: Project Management Course [ Note: Free PDF certificate as soon as completing the Project Management: Project Management Course] Project Management: Project Management Course Online Industry Experts Designed this Project Management: Project Management Course into 17 detailed modules. Detailed Course Curriculum of this Level 7 Project Management Course Module 01: Introduction to Project Management Module 02: Project Lifecycle Module 03: Factors for Project Success or Failure Module 04: Project Feasibility Analysis and Project Selection Module 05: Project Execution and Control Module 06: Quality Management Module 07: Managing Conflict Module 08: Cost Management Module 09: Time Management Module 10: Project Risk Management Module 11: Project Procurement Management Module 12: Project Change Management Module 13: Communication Management Module 14: Project Integration Management Module 15: Scope Management Module 16: Managing Project Closure Module 17: International Project Assessment Method of Project Management Course After completing each module of the Project Management: Project Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Project Management Course After completing the MCQ/Assignment assessment for this Project Management: Project Management Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Project Management: Project Management Course Online This Project Management: Project Management Course for anyone who wants to improve their project management skills and try their hand at it. People who work in the following fields will benefit from this Project Management: Project Management Course: Project Manager Project Supervisor Project Assistant Requirements Project Management: Project Management Course Online Students who intend to enroll in this Project Management: Project Management Course must meet the following requirements: Project Management: Good command of the English language Project Management: Must be vivacious and self-driven. Project Management: Basic computer knowledge Project Management: A minimum of 16 years of age is required. Career path Project Management: Project Management Course Online Project Management: Project Management Course offers a wide range of career opportunities, including: Assisting with a project Co-Ordinator of the project Certificates Certificate of completion Digital certificate - Included

Sales Management: Sales Diploma If you want to build your career as a sales manager or learn more skills in sales management but aren't sure where to begin, this Sales Management Diploma: Sales course will provide you with a solid foundation to become a confident sales manager and develop more advanced skills in Sales Management. This Sales Management: Sales Diploma course covers sales management training, the rules, and regulations of a company. You will also learn how to build leadership, strategic thinking, motivate people, and much more. This Sales: Sales Management course will provide you with a competitive advantage in your career, allowing you to stand out from other applicants and employees. Our experts have designed this Sales: Sales Management Diploma course to help you learn fast and efficiently, at your own speed and convenience. Enrol now and start learning. Main Course: Level 7: Sales Management (Sales) Free Courses Course 02: Level 5 Retail Management Course 03: Level 4 Time Management Course Special Offers of this Sales: Sales Course This Sales: Sales Course includes a FREE PDF Certificate. Lifetime access to this Sales: Sales Course Instant access to this Sales: Sales Course Get FREE Tutor Support from Monday to Friday in this Sales: Sales Course Others Benefits of Sales: Sales Management Course Free 03 PDF Certificate Expert Tutor Support Lifetime Access Unlimited Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Sales: Sales course ] Sales Management Diploma Course Curriculum of Sales Management Diploma Industry Experts designed this Sales Management Diploma course into 08 detailed lectures. Assessment Method of Sales Management Diploma After completing each module of the Sales Management Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Sales Management Diploma After completing the MCQ/Assignment assessment for this Sales Management Diploma course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Sales Management Diploma This Sales: Sales Management Diploma course is appropriate for those who want to get a head start in the sales sector or aspiring professionals working for public, private, volunteer and nonprofit organisations. Requirements Sales Management Diploma There are no specific requirements for this Sales: Sales Management Diploma Course because it does not require any advanced knowledge or skills. Career path Sales Management Diploma After completing this Sales: Sales Management Diploma course, you may be able to pursue a variety of promising career opportunities.

Are you looking to enhance your Supply Chain Management skills? If yes, then you have come to the right place. Our comprehensive course on Supply Chain Management will assist you in producing the best possible outcome by mastering the Supply Chain Management skills. The Supply Chain Management course is for those who want to be successful. In the Supply Chain Management course, you will learn the essential knowledge needed to become well versed in Supply Chain Management. Our Supply Chain Management course starts with the basics of Supply Chain Management and gradually progresses towards advanced topics. Therefore, each lesson of this Supply Chain Management course is intuitive and easy to understand. Why would you choose the Supply Chain Management course: Lifetime access to Supply Chain Management course materials Full tutor support is available from Monday to Friday with the Supply Chain Management course Learn Supply Chain Management skills at your own pace from the comfort of your home Gain a complete understanding of Supply Chain Management course Accessible, informative Supply Chain Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Supply Chain Management Study Supply Chain Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Supply Chain Management course Supply Chain Management Curriculum Breakdown of the Supply Chain Management Course Module 01: An overview of Supply Chain Management Module 02: Role of logistics of Supply Chain Module 03: Customer Response Principles and Systems Module 04: Supply Chain System and Principles Module 05: Global Supply Chain Operations Module 06: Inventory Strategies for Supply Chain Module 07: Warehouse Management and Operations Module 08: Supply Chain Design and Monitoring Module 09: Supply Chain Network and Evaluating Module 10: Supply Chain Planning and New Business Concepts Module 11: Aligning your supply chain process with your business CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Supply Chain Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Supply Chain Management. It is also great for professionals who are already working in Supply Chain Management and want to get promoted at work. Requirements To enrol in this Supply Chain Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Supply Chain Management course will enhance your knowledge and improve your confidence. Supply Chain Analyst: £25,000 to £40,000 per year Procurement Specialist: £30,000 to £45,000 per year Logistics Coordinator: £25,000 to £35,000 per year Operations Manager (Supply Chain): £40,000 to £60,000 per year Inventory Control Manager: £35,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

This Project Management course was designed for job seekers and those who are already employed in a company. It fulfils the majority of your project management and administration needs. The Project Management course covers everything you will need to succeed as a project manager. It also covers several aspects of global project management. This is a hands-on course that will teach you about project management from various perspectives. This course will teach you how to effectively manage any project, no matter how large or small. This Project Management course provides you with a thorough theoretical as well as practical understanding of project management. It explains how to use various tools and methods and evaluate various plans, such as communication, time, budget, efficiency, and risk plans. This course is ideal for you if you want to succeed in this field. Learning Outcomes You will be able to do the following at the end of the Project Management course: Recognize project management's technology and vocabulary. Demonstrate project preparation, execution, and close-out abilities. List the strengths, credentials, and abilities of a professional project manager. Discuss project management best practices. Determine the best methods and methodologies for project management. Create a project charter and define the project. Build and record clear and efficient project specifications. Organize the project team and cultivate constructive relationships with stakeholders. Estimate project costs and evaluate project outcomes. Why Choose Project Management course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course [ Note: Free PDF certificate will provide as soon as completing the Project Management course] Detailed Course Curriculum of this *** Project Management Course *** Module 01: Introduction to Project Management Module 02: Project Life-Cycle Module 03: Factors for Project Success or Failure Module 04: Project Feasibility Analysis and Project Selection Module 05: Project Execution and Control Module 06: Quality Management Module 07: Managing Conflict Module 08: Cost Management Module 09: Time Management Module 10: Project Risk Management Module 11: Project Procurement Management Module 12: Project Change Management Module 13: Communication Management Module 14: Project Integration Management Module 15: Scope Management Module 16: Managing Project Closure Module 17: International Project Assessment Method After completing each module of the Project Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Project Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Project Management Course for anyone who wants to improve their project management skills and try their hand at it. People who work in the following fields will benefit from this course: Project Manager Project Supervisor Project Analyst Project Assistant Project Coordinator Project Management Support Project Consultant Project-Management Assistant Project-Management Officer Requirements There are no specific requirements for Project Management Course because it does not require any advanced knowledge or skills. Career path Project Management Course offers a wide range of career opportunities, including: Assisting with a project Co-ordinator of the project Help with the project-management Analyst for Projects, Coordinator of the Project Certificates Certificate of completion Digital certificate - Included

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

The Insurance and VAT Essentials Course offers a clear and insightful introduction to two critical areas for professionals navigating today’s financial and regulatory environment. This course breaks down the fundamentals of the insurance industry, from understanding its principles to exploring specific sectors such as personal, commercial, and life insurance. Participants will also gain valuable knowledge about underwriting and recognising insurance fraud, giving a well-rounded foundation in insurance essentials. Alongside this, the course thoroughly covers VAT, guiding learners through the mechanics of VAT calculation, registration, and rates, as well as the practicalities of invoicing, record-keeping, and VAT returns. Designed for those seeking a solid grounding without the need for physical attendance, this course delivers content that is both relevant and up to date with UK standards. Whether you are looking to refresh your knowledge or expand your professional toolkit, the modules are structured to provide clear, accessible insights into the workings of insurance and VAT. Perfectly suited to individuals working in finance, administration, or business management, this course ensures you understand the key concepts and processes, helping you confidently handle insurance and VAT matters in a professional setting. Insurance and VAT Essentials Combo Training Included: Course 01: Insurance Course 02: Introduction to VAT Key Features CPD Accredited Insurance and VAT Essentials courses Instant 2 PDF certificate Fully online, interactive Insurance and VAT Essentials course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Insurance and VAT Essentials course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Insurance and VAT Essentials training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Insurance and VAT Essentials course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Curriculum Course 01: Insurance Module 01: Insurance Industry Module 02: The UK Insurance Industry Module 03: Principles of Insurance Module 04: General Insurance Module 05: Personal Lines Insurance Module 06: Commercial Lines Insurance Module 07: Liability Insurance Module 08: Life Insurance Module 09: Insurance Fraud Module 10: Underwriting Process Course 02: Introduction to VAT Module 01: Understanding VAT Module 02: VAT Terminology and Calculation Module 03: VAT Taxable Persons Module 04: VAT Registration Module 05: VAT Rates Module 06: Invoicing and Records Module 07: VAT Application in Goods, Services and Vehicles Module 08: Supply Module 09: The VAT Return Module 10: Tips on VAT Compliance Module 11: VAT Exemptions and Zero-Rated VAT Module 12: Miscellaneous VAT Issues and Penalties Module 13: Making Tax Digital Accreditation All of our courses are fully accredited, including this Insurance and VAT Essentials course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Insurance and VAT Essentials course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about AX and Pension basics. Requirements No prior degree or experience is required to enrol in this course. Certificates Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion Digital certificate - Included