4468 Business Management courses in Cardiff delivered Online

The course aims to explore the concept of mandatory competencies of an organization by analyzing the strategy formulation framework and process. The learner will be able to identify structure, processes and concepts contributing to an organization's competitive advantage.  Learners will be able to learn about the following after the successful completion of this course. Mandatory Competencies. The concept of Competitive Advantage. Economies of Scope and Economies of Scale. Product or Service Life. Internal Data/Statistics. Understanding Monitoring & Evaluation. Understanding Strategy. Globalisation Impacts on Organisations. Resources Analysis. Experience Curves. Comparative Analysis. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Mandatory Competency & Competitive Advantage of An Organisation Self-paced pre-recorded learning content on this topic. Quiz: Understanding Mandatory Competency & Competitive Advantage Of An Organisation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Learning and Development Manager Strategy Manager Change Manager Organizational Behaviour Specialist Operations Manager Team Lead Average Completion Time 2 Weeks Accreditation 2 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you looking to enhance your employees' abilities and skills in Business Analysis and Management? If yes, then you have come to the right place. Our comprehensive Business Analysis and Management course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Business Analysis and Management skills. Whether your employees are new to Business Analysis and Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Business Analysis and Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Business Analysis and Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Business Analysis and Management progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Business Analysis and Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Curriculum Breakdown Of Business Analysis and Management Training Course: Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Our Business Analysis and Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Analysis and Management course is ideal for new professionals looking to thrive in the Business Analysis and Management field. Requirements Enrolling in this Business Analysis and Management course only requires a basic understanding of the English language and an internet connection. Career path Completing the Business Analysis and Management course will enhance your employees' knowledge and confidence. Business Analyst: £35,000 to £60,000 per year Management Consultant: £40,000 to £70,000 per year Project Manager: £35,000 to £65,000 per year Operations Manager: £40,000 to £70,000 per year Business Development Manager: £35,000 to £60,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

In today's dynamic world, Corporate Social Responsibility (CSR) plays a pivotal role in business decisions and strategies. The course 'CSR Policies & Supply Chain Management' delves deeply into the core of CSR, addressing pressing issues and the role of CSR in supply chain dynamics. Learners will gain insights into the immense impact of CSR policies on business performance, as well as the multifaceted benefits it brings to companies globally. Learning Outcomes Understand the fundamentals of Corporate Social Responsibility (CSR). Analyse issues and challenges associated with CSR. Recognise the importance of social and community issues within CSR. Evaluate the integration of CSR within supply chain management. Assess the influence of CSR policies on business performance and the accruing benefits. Why buy this CSR Policies & Supply Chain Management course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the CSR Policies & Supply Chain Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this CSR Policies & Supply Chain Management course for? Business managers keen to integrate CSR strategies. Supply chain professionals aiming to embed CSR in their operations. Sustainability officers focused on boosting organisational impact. Researchers and students in business studies. Entrepreneurs aiming to implement socially responsible practices. Prerequisites This CSR Policies & Supply Chain Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CSR Policies & Supply Chain Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path CSR Strategist: £40,000 - £60,000 Supply Chain Analyst: £30,000 - £45,000 Sustainability Consultant: £35,000 - £55,000 Business Development Manager with CSR focus: £45,000 - £70,000 Corporate Affairs Manager: £50,000 - £75,000 CSR Policy Developer: £38,000 - £58,000 Course Curriculum Module 01: Corporate Social Responsibility (CSR) Corporate Social Responsibility (CSR) 00:10:00 Module 02: Issues Related to CSR Issues Related to CSR 00:17:00 Module 03: Social and Community Issues in CSR Social and Community Issues in CSR 00:19:00 Module 04: CSR in Supply Chain Management CSR in Supply Chain Management 00:10:00 Module 05: CSR Policy Impact on Business Performance & Benefits CSR Policy Impact on Business Performance & Benefits 00:16:00 Module 06: CSR Policy CSR Policy 00:17:00

Dive into the transformative realm of stakeholder management with 'Developing Effective Stakeholder Relationships for Leaders.' In this meticulously crafted course, we unravel the delicate intricacies of stakeholder relationships, distinguishing between stockholders, internal, and external partners, and highlighting their significance in business leadership. Through an array of lessons, learners will embark on a journey to master the art of stakeholder analysis, construct impeccable communication plans, and drive efficient discussions. As we culminate the lessons, you'll be adept at curating your 'Dream Team' and fostering enduring pre-project affiliations. Learning Outcomes Differentiate between various stakeholders: stockholders, internal, and external. Conduct comprehensive stakeholder analysis. Strategically select and assemble a dream team for projects. Develop robust communication strategies tailored for stakeholders. Facilitate and lead stakeholder discussions effectively. Why buy this Developing Effective Stakeholder Relationships for Leaders course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Developing Effective Stakeholder Relationships for Leaders there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Developing Effective Stakeholder Relationships for Leaders course for? Managers looking to strengthen their leadership acumen. Business strategists wanting to enhance stakeholder collaboration. Project leaders aiming to foster stronger team dynamics. Entrepreneurs looking to navigate the corporate ecosystem. Communication professionals aiming to improve stakeholder dialogue. Prerequisites This Developing Effective Stakeholder Relationships for Leaders does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Developing Effective Stakeholder Relationships for Leaders was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Manager: £35,000 - £65,000 Business Strategist: £40,000 - £70,000 Project Leader: £45,000 - £75,000 Entrepreneur: Varied (Dependent on business success) Corporate Communications Manager: £38,000 - £68,000 Stakeholder Relationship Manager: £42,000 - £72,000 Course Curriculum Section 01: Introduction Overview & Welcome 00:03:00 How to Get the Most Out of This Class 00:05:00 Section 02: Main Class Lessons Stakeholder vs Stockholder & Internal vs External Stakeholders 00:04:00 Primary and Secondary Stakeholders & Stakeholder Analysis 00:07:00 Selecting Your 'Dream Team' 00:04:00 Developing Pre-Project Relationships 00:04:00 Your Elevator Pitch Invitation 00:05:00 Your Communication Plan 00:07:00 Rewarding Stakeholders to Increase Participation 00:06:00 Facilitating Stakeholder Discussions 00:11:00 Section 03: Next Steps Pulling it All Together 00:04:00 Wrap Up 00:01:00 Assignment Assignment - Developing Effective Stakeholder Relationships for Leaders 00:00:00

Embark on a comprehensive journey into the field of school administration with this diploma course. From understanding the diverse types of schools in the UK to mastering workplace development and school culture maintenance, this course equips you with essential skills for efficient educational administration and management. Dive into safeguarding students, child development, and managing serious behavioral issues while learning the intricacies of school premises management, safety, and maintenance. Moreover, discover techniques for self-management and stress reduction to thrive in the demanding role of a school administrator. Learning Outcomes: Gain insights into the role and significance of school administration. Understand the variety of schools present in the UK education system. Develop strategies for workplace development and cultivating a positive school culture. Learn about educational administration and effective management techniques. Explore methods for safeguarding students and ensuring their well-being. Acquire knowledge of child development and its relevance in education. Address serious behavioral issues and challenges faced by students. Master the intricacies of managing school premises, safety, and maintenance. Why buy this School Administrator Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the School Administrator Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This School Administrator Diploma course is ideal for Individuals aspiring to become school administrators or educational managers. School staff members seeking to enhance their administrative skills. Education enthusiasts interested in understanding school operations. Anyone looking to pursue a career in the education sector. Prerequisites This School Administrator Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path School Administrator - Average Earnings: £20,000 - £35,000 per year. School Business Manager - Average Earnings: £25,000 - £45,000 per year. School Operations Manager - Average Earnings: £30,000 - £50,000 per year. Head of School - Average Earnings: £40,000 - £60,000+ per year. Educational Director - Average Earnings: £50,000 - £80,000+ per year. Course Curriculum School Administrator Diploma Introduction to School Administration 00:12:00 Types of Schools In The UK 00:15:00 Workplace Development 00:12:00 Creating and Maintaining a School Culture 00:13:00 Educational Administration and Management 00:11:00 Safeguarding Students 00:14:00 Child Development 00:15:00 Serious Behavioural Issues and Problems of Students 00:12:00 Managing School Premises 00:10:00 Safety and Maintenance As an Administrator 00:08:00 Self-Management and Dealing with Stress 00:13:00 Mock Exam Mock Exam - School Administrator Diploma 00:20:00 Final Exam Final Exam - School Administrator Diploma 00:20:00 Assignment Assignment - School Administrator Diploma 00:00:00

Step into the dynamic and ever-evolving world of ICT with our ICT: Information and Communication Technology course. This isn't just a course; it's a gateway to understanding the vast and intricate universe of information management. The journey begins with an Introduction to Information Management, where you'll be greeted not just with concepts and theories, but with the real-life applications and significance of efficiently managing information. This module sets the tone for a deeper understanding of the critical role information plays in today's digital world. As you progress, delve into the strategic aspects of information management with Module 02, where crafting a robust Information Management Strategy is more than learning-it's about envisioning and shaping the future of information flow in organizations. The course takes you through the technicalities and intricacies of Databases and Information Management, followed by an exploration of Management Information Systems (MIS), where you learn to merge technology with business acumen. Your learning journey also encompasses Auditing Information Systems, ensuring not just the efficiency but also the security and integrity of information. The course culminates with an important discussion on Ethical and Social Issues and Data Protection, equipping you with the knowledge to navigate the complex moral landscape of the digital age. By the end of this course, you'll be more than just knowledgeable; you'll be a responsible and forward-thinking custodian of information in the digital era. Learning Outcomes Gain a foundational understanding of information management in the ICT sector. Develop strategies for effective information management within organizations. Learn about the design and implementation of databases and information systems. Understand the principles of auditing information systems for efficiency and security. Acquire knowledge about the ethical, social, and legal aspects of information technology. Why choose this ICT: Information and Communication Technology course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this ICT: Information and Communication Technology course for? Aspiring ICT professionals seeking foundational knowledge in information management. Business managers and administrators aiming to implement effective ICT strategies. Data management officers and system auditors. Students and academics interested in the field of information technology. Professionals in any field looking to enhance their ICT skills for workplace efficiency. Career path Information Technology Manager: £30,000 - £55,000 Database Administrator: £25,000 - £50,000 Systems Analyst: £28,000 - £45,000 Data Protection Officer: £30,000 - £55,000 ICT Consultant: £35,000 - £60,000 Information Systems Auditor: £32,000 - £50,000 Prerequisites This ICT: Information and Communication Technology does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ICT: Information and Communication Technology was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Information Management Introduction to Information Management 00:32:00 Module 02: Information Management Strategy Information Management Strategy 00:17:00 Module 03: Databases and Information Management Databases and Information Management 00:29:00 Module 04: Management Information Systems (MIS) Management Information Systems 00:16:00 Module 05: Auditing Information Systems Auditing Information Systems 00:16:00 Module 06: Ethical and Social Issues and Data Protection Ethical and Social Issues and Data Protection 00:27:00 Assignment Assignment - ICT: Information and Communication Technology 00:00:00

Embark on a journey of discovery and expertise with the HR Audit Certification Training Course, designed to transform your understanding of Human Resources auditing. In the first strokes of this educational adventure, you'll be introduced to the fundamental aspects of HR auditing. The course begins with an enlightening overview, setting a solid foundation for what lies ahead. As you progress, delve deeper into the intricacies of HR Audit procedures, unraveling the complexities of this essential business function. As the course unfolds, explore the critical processes of employee recruitment and selection, understanding how these core activities are evaluated through an HR Audit. The training continues; you'll gain insights into the employee training and development process, recognizing its pivotal role in organizational success. By mastering these modules, you'll be equipped to conduct comprehensive HR Audit interviews, a skill crucial in today's business landscape. The journey culminates with an in-depth understanding of the UK Internal Audit Standards, ensuring your knowledge is both contemporary and relevant. This transformative course doesn't merely educate; it prepares you for real-world application. By learning to report HR Audit outcomes effectively, you'll become an invaluable asset to any organization, capable of providing strategic recommendations and insights that drive business excellence. This is not just a course; it's a pathway to becoming a key player in the realm of HR auditing. Learning Outcomes: Acquire thorough knowledge of HR Audit fundamentals and their application in businesses. Develop expertise in evaluating employee recruitment and selection procedures. Gain proficiency in assessing employee training and development initiatives. Learn to conduct insightful HR Audit interviews and gather critical data. Master the art of reporting HR Audit findings in line with UK standards. Why buy this HR Audit Certification Training Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the HR Audit Certification Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this HR Audit Certification Training Course course for? Aspiring HR professionals seeking to specialize in HR auditing. Current HR practitioners aiming to enhance their auditing skills. Business managers responsible for overseeing HR functions. Quality assurance personnel focusing on HR process improvement. Compliance officers needing a deeper understanding of HR standards. Prerequisites This HR Audit Certification Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This HR Audit Certification Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path HR Auditor: £30,000 - £45,000 per annum HR Consultant: £35,000 - £50,000 per annum Training and Development Officer: £28,000 - £40,000 per annum Recruitment Specialist: £25,000 - £35,000 per annum Compliance Officer: £30,000 - £45,000 per annum Quality Assurance Manager: £40,000 - £55,000 per annum Course Curriculum Module 01: Introduction to HR Audit Introduction to HR Audit 00:16:00 Module 02: HR Audit Procedures HR Audit Procedures 00:22:00 Module 03: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:35:00 Module 04: Employee Training and Development Process Employee Training and Development Process 00:19:00 Module 05:HR Audit Interviews HR Audit Interviews 00:24:00 Module 06: Reporting HR Audit Outcome Reporting HR Audit Outcome 00:23:00 Module 07: UK Internal Audit Standards UK Internal Audit Standards 00:24:00 Assignment Assignment - HR Audit Certification Training Course 00:00:00

The 'Information Governance and Data Management Training' is a comprehensive program that equips participants with the knowledge and skills needed to effectively manage and protect information in today's data-driven world. The course covers essential topics such as data protection, records management, information security, cybersecurity, and compliance. It also delves into critical areas like privacy, confidentiality, and freedom of information (FOI), as well as data governance, risk management, and ethics. Through practical examples and real-world scenarios, learners will gain a deep understanding of information governance practices and their application in various industries.   Learning Outcomes of Information Governance and Data Management Training: Upon completion of this course, participants will be able to: Understand the fundamental concepts and principles of information governance. Comprehend the legal and regulatory frameworks surrounding data protection and privacy. Master records management techniques for effective data organization and retrieval. Implement robust information security and cybersecurity measures. Navigate privacy, confidentiality, and freedom of information (FOI) requirements. Develop and maintain a data governance framework. Identify, assess, and mitigate information-related risks. Uphold information ethics and compliance standards.   Why buy this Information Governance and Data Management Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the Information Governance and Data Management Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.   Who is this Information Governance and Data Management Training course for? This Information Governance and Data Management Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Data Managers and Analysts: Enhance their skills in data management and protection. Compliance Officers: Learn about data compliance and auditing. Privacy and Security Professionals: Gain a holistic view of information security. Legal and Compliance Teams: Understand the legal aspects of data protection. Business Managers: Develop expertise in managing corporate data assets.   Prerequisites This Information Governance and Data Management Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path Data Protection Officer: £40,000 - £80,000 per year. Information Security Analyst: £30,000 - £60,000 per year. Compliance Manager: £40,000 - £90,000 per year. Records Manager: £30,000 - £60,000 per year. Data Governance Specialist: £40,000 - £80,000 per year. Privacy Consultant: £40,000 - £80,000 per year. Legal Counsel (Data Protection): £50,000 - £100,000+ per year. Course Curriculum Module 01: Introduction to Information Governance Introduction to Information Governance 00:05:00 Module 02: Data Protection and Privacy Data Protection and Privacy 00:06:00 Module 03: Records Management Records Management 00:07:00 Module 04: Information Security Information Security 00:06:00 Module 05: Cybersecurity Cybersecurity 00:06:00 Module 06: Privacy, Confidentiality and Freedom of Information (FOI) Privacy, Confidentiality and Freedom of Information (FOI) 00:05:00 Module 07: Data Governance Data Governance 00:06:00 Module 08: Information Risk Management Information Risk Management 00:06:00 Module 09: Information Ethics Information Ethics 00:06:00 Module 10: Compliance and Auditing Compliance and Auditing 00:05:00 Module 11: Information Governance in Practice Information Governance in Practice 00:04:00

Many people have a misconception about networking events, and lose out on new business opportunities as a result. They either don't appreciate the real benefits and techniques of networking and don't attend events, or they attempt to 'sell on the first date', causing resentment. You can either attempt to make a sale for a quick buck (which is particularly likely to backfire at a networking event), or you can try to open a long-term relationship, creating new opportunities and a high lifetime value customer (which is how it's meant to be done). Networking, when done properly, is an excellent tool for referrals. But you have to appreciate that it's done on the basis of giving rather than receiving and this doesn't always come naturally to sales professionals. The old saying that it's about getting to 'know, like and trust' is still true. This workshop is about having your prospects and customers getting to know, like and trust you, and building that lifetime value as a result. By the end of this programme, participants will be able to: Understand what networking is - networking etiquette Know how and where to network Clarify their objectives - why network Use the 4 basic questions to start a conversation Build rapport quickly and easily Answer the question 'What do you do?' effectively in a few seconds Deliver a 60-second pitch Break into a group Prepare for a network meeting Identify opportunities Use tools to assist in networking 1 Introduction Aims and objectives 2 What is networking? Why network - objectives and goal setting Networking etiquette Preparation - online and offline tools to use Identify networking opportunities - where to network Know what you have to offer 'Know, like and trust' - the process 3 What do you do? Answer in 5-10 seconds Create and deliver a 60-second pitch Who is your target market? 4 Starting a conversation Breaking into a group Building rapport The 4 questions to start a conversation Moving on 5 Communicate and engage LISTEN - 4 types of listening skill Ask powerful questions Influence - don't sell What can you do to help others - give to get 6 Power of referrals Who can give you referrals? When to give or ask for referrals Have a referral system Showing appreciation 7 Social media and other online tools Using LinkedIn and other social media Online directories 8 Next steps Following up Arranging one-to-one meetings Developing relationships

This workshop will provide participants with the insight and skills to be more effective business networkers, face-to-face and online. The approach taken is to build on the strengths people already have and their successes. It is easier to develop what you already have than to try and develop skills that do not come easily. Being yourself is the most effective tool for business networking and building relationships. This course will help those attending: Appreciate the importance of networking, and different forms of networking Understand the dynamics of communication that are specific to networking Become more confident and assured when 'working' a room Improve their influencing skills, especially with people who are experts and in positions of authority 'Sell' themselves and promote their company Identify and manage their profiles using online social networking sites Use effective follow-up to maintain active contacts and connections Select the correct networking groups, clubs and events Create their own personal network 1 The importance, and different types, of networking Personal objectives and introductions Test networking session Examples of the importance, purpose and format of various types of networking, and benefits you can expect 2 How to work a room - preparation and strategy Three things to know before you attend any event Non-verbal communication and art of rapport Breaking the ice - worked examples with practical demonstration 3 Communication dynamics in networking - the power of the listening networker Why it is better to listen than talk Effective questioning and active listening Creating a natural and engaging conversation, 1-2-1 and in a larger group 4 Assumptions when networking How to use the 'instant judgement' of others to your advantage What assumptions are you making? How to keep an open mind 5 Business networking etiquette Meeting and greeting at a business networking event - approaching complete strangers and introducing yourself Socialising: joining and leaving groups easily Making a good first impression in 30 seconds The use of status when networking 6 Making connections Asking for cards, contact details and referrals Gaining a follow-up commitment Some tips and tricks 7 Business networking rehearsals Practice sessions 8 Personal business networking online Overview of different types of networking sites - there is a lot more out there than just Facebook! Examples of creating an effective profile Using social networking effectively - case studies and application 'Advanced' applications - blogs, articles, twitter, feeds, etc. Online demonstration and examples 9 Building relationships - follow-up and follow-through Maintaining a good database Developing a contact strategy with different types and levels of contact How to analyse your contact base