1049 Business Administration courses delivered On Demand

Elevate your business acumen with our Mini MBA program. Explore key business theories, leadership, accounting, strategic management, and more. Position yourself to excel in the global business environment with this condensed, power-packed course.

Overview This comprehensive course on Administrative Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Administrative Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Administrative Management. It is available to all students, of all academic backgrounds. Requirements Our Administrative Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 18 lectures • 08:09:00 total length •Module 01: Introduction to Office Administration: 00:16:00 •Module 02: Skills of an Effective Administrator: 00:17:00 •Module 03: Business Etiquette: 00:21:00 •Module 04: Business Telephone Skills: 00:21:00 •Module 05: Representing Your Boss and Company: 00:36:00 •Module 06: Mail Services and Shipping: 00:27:00 •Module 07: Travel Arrangements: 00:26:00 •Module 08: Organising Meeting and Conferences: 00:27:00 •Module 09: Time Management: 00:37:00 •Module 10: Record Keeping and Filing Systems: 00:30:00 •Module 11: Business Writing Skills: 00:42:00 •Module 12: Organisational Skills: 00:27:00 •Module 13: Communication Skills: 00:27:00 •Module 14: Customer Service: 00:18:00 •Module 15: Effective Planning and Scheduling: 00:48:00 •Module 16: Invoicing/Petty Cash: 00:29:00 •Mock Exam - Administrative Management: 00:20:00 •Final Exam - Administrative Management: 00:20:00

Our best-selling Ground Operations Manager will deliver all the necessary training needed for you to succeed in the world of aviation. The wide range of managerial skills and knowledge will be yours to master as you work through this expertly written tutorial, learning how to implement procedures and control all the elements of a busy airport. This guide will empower you to become a major part of the continued success of the UK's flight economy.  You will be trained in providing excellent customer service, alongside learning the critical administration skills needed to manage terminals, move cargo, and safely schedule flights. Sustainability and environmental concerns are covered, alongside other primary concerns such as security and extreme weather protection. By the time you reach the final assessment, you will have gained a full understanding of the complex infrastructure of an airport and what is needed to keep it operating. The Ground Operations Manager provides the full package as regards the information needed to keep a flight business running smoothly and every terminal fully operational at all times. Whether you run a private airfield or are a significant administrator in a large commercial airport, these online modules provide an excellent way to garner the training needed to excel in this business. The interactive exercises and displays will ensure that all the lessons will stay with you and seamlessly add new abilities to your CV, enabling your career in airport management to really take off.  Why choose this Ground Operations Manager? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? This course is aimed at those individuals who work in administration or management in a commercial or private airport. Those with interest in civil aviation may well benefit from the knowledge contained also. Career path The training offered by the Ground Operations Manager will be of great use to those working within airport administration, or associated positions. Therefore, it will significantly enhance the careers or roles of: Airport Manager Airport Regulation Officer Terminal or Station Manager Aviation Placement Aviation Centre Maintenance Civil Aviation Enthusiast Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Airport Management Introduction to Airport Management 00:15:00 Module 2: Airport Customer Service Airport Customer Service 00:11:00 Module 3: Passenger Terminal Management Passenger Terminal Management 00:15:00 Module 4: Airport Components Airport Components 00:16:00 Module 5: Airport Peaks and Airline Scheduling Airport Peaks and Airline Scheduling 00:17:00 Module 6: Cargo Management Cargo Management 00:15:00 Module 7: Aviation Noise Control Aviation Noise Control 00:10:00 Module 8: Weather Control Weather Control 00:15:00 Module 9: Sustainable Airport Management Sustainable Airport Management 00:16:00 Module 10: Security Management Security Management 00:16:00 Module 11: Innovation and Growth Innovation and Growth 00:16:00 Mock Exam Mock Exam - Ground Operations Manager 00:20:00 Final Exam Final Exam - Ground Operations Manager 00:20:00 Assignment Assignment - Ground Operations Manager 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This course delves into the significance of strategic planning in operations management, exploring elements, leadership roles, and sustainable practices. Participants will gain insights into how visionary leadership and performance management integrate seamlessly, fostering commitment to sustainability at all management levels. After the successful completion of the course, you will be able to learn about the following, Understand the importance of strategic planning in operation management. Know the elements of operations management strategic planning. Know what is the role of leadership in business processes. Understand how sustainable leadership's vision and performance management integrate business processes effectively. Know how leaders help develop management-level commitment to sustainability. Understand the role of sustainable leaders in minimising the risks and maximizing the opportunities. Also understand the strategies for quality assurance. Explore the intricate world of Strategic Planning in Sustainable Operations Management, covering the essentials of operations management strategy, leadership's role, and strategies for quality assurance. Gain a deep understanding of sustainable leadership's impact on risk management and opportunity maximization. This course equips participants with the knowledge to strategically plan sustainable operations. From understanding leadership's crucial role in business processes to implementing quality assurance strategies, participants will be prepared for roles such as Sustainable Operations Strategist and Operational Excellence Coordinator. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Strategic Planning in Sustainable Operations Management Self-paced pre-recorded learning content on this topic. Strategic Planning in Sustainable Operations Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Sustainable Operations Strategist Strategic Planning Analyst Leadership Development Consultant Sustainability Integration Manager Operations Risk Management Specialist Quality Assurance Strategist Sustainable Business Leader Operational Excellence Coordinator Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Creating a Business Start-Up Enrol in our Creating a Business Start-Up course to realise your full potential in the business world! Are you enthusiastic about starting a business? Do you have a business plan? Your next step toward achievement is this Creating a Business Start-Up course. The purpose of this Creating a Business Start-Up course is to empower you with the information and self-assurance you need to launch your own company and succeed as an entrepreneur. The knowledge and abilities required to launch a business are covered in this Creating a Business Start-Up course. You'll get the self-assurance needed to turn your business aspirations into reality through this Creating a Business Start-Up course. A job transition or entry into further education may be perfect for people taking the Creating a Business Start-Up course. There are multiple modules in this Creating a Business Start-Up course that will examine various facets of this topic. Creating a Business Start-Up will increase Your ability to test your product or service. You can make any necessary adjustments and improvements depending on your ability to develop a successful strategy using the information from this Creating a Business Start-Up course. The first step in Creating a Business Start-Up course is coming up with a profitable business concept. This Creating a Business Start-Up Course also includes information on the marketing, legal, and financial requirements as well as how to construct a business plan. So don't be late to explore expertise in Creating a Business Start-Up. Enrol today to get a competitive result! Main Course: Creating a Business Start-Up Free Courses are including with this Creating a Business Start-Up Course Along with The Creating a Business Start-Up Course, We Offer a free Business Process Management Along with The Creating a Business Start-Up Course, We Offer a free Level 3 Business Administration Special Offers of this Creating a Business Start-Up Course This Creating a Business Start-Up Course includes a FREE PDF Certificate. Lifetime access to this Creating a Business Start-Up Course Instant access to this Creating a Business Start-Up Course Get FREE Tutor Support to this Creating a Business Start-Up Course Creating a Business Start-Up The fundamental information and abilities required to launch your own business are covered in this course, "Creating a Business Start-Up: Business Start-Up." You will also gain the confidence to realize your business dreams with this Business Start-Up course. Those wishing to switch careers or pursue higher education may find this Creating a Business Start-Up: Business Start-Up course to be very beneficial. This Developing a Business Start-Up: Business Start-Up course can offer expert knowledge to anyone wishing to launch their own company, become a business analyst, adviser, or development executive, regardless of experience level or age. Who is this course for? Creating a Business Start-Up Everyone who desires to launch their own business should take this course on Creating a Business Start-Up. Requirements Creating a Business Start-Up To enrol in this Creating a Business Start-Up Course, students must fulfil the following requirements. To join in our Creating a Business Start-Up Course, you must have a strong command of the English language. To successfully complete our Creating a Business Start-Up Course, you must be vivacious and self driven. To complete our Creating a Business Start-Up Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Creating a Business Start-Up Course. Career path Creating a Business Start-Up You can pursue a career as a business owner, entrepreneur, business analyst, business development executive, or business and enterprise advisor after successfully completing this creating a business start-up course.

Business Analysis: Level 5 Diploma in Business Analysis Do you want to bring about good change throughout an organization's many levels? Enrol in our Level 5 Diploma in Business Analysis programme to develop your skills as a business analyst and become one of the most sought-after commodities. The basic purposes and goals of business analysis activities are thoroughly covered in this Level 5 Diploma in Business Analysis course. Additionally, this Level 5 Diploma in Business Analysis aids in your education regarding the primary obligations and tasks of a business analyst. This Level 5 Diploma in Business Analysis course will teach you about the six main stages of the business analysis process. The Level 5 Diploma in Business Analysis course also includes instruction on the art of efficient business process optimisation and how to conduct a gap analysis. If you want to advance your profession or make a significant difference in it, enrol in this Level 5 Diploma in Business Analysis programme. The difference might be all in this Level 5 Diploma in Business Analysis! Learning Objectives of Level 5 Diploma in Business Analysis After completing the Level 5 Diploma in Business Analysis course, you will be able to – Gain a thorough understanding of a business analyst from this Level 5 Diploma in Business Analysis course. The Level 5 Diploma in Business Analysis course helps you discover what it takes to be a business analyst. You can determine the difference between a business analyst and a system analyst with this Level 5 Diploma in Business Analysis course. Level 5 Diploma in Business Analysis course examines the methods for collecting data. With the help of Level 5 Diploma in Business Analysis, you can choose the most effective solution. Level 5 Diploma in Business Analysis helps to recognise the function of a product champion. Main Course: Level 5 Diploma in Business Analysis Free Courses are including with this Business Analysis: Business Analysis Course Along with The Business Analysis Course, We Offer a free Creating a Business Start-Up Along with The Business Analysis Course, We Offer a free Business Process Management Along with The Business Analysis Course, We Offer a free Level 3 Business Administration Special Offers of this Business Analysis: Business Analysis Course This Business Analysis Course includes a FREE PDF Certificate. Lifetime access to this Business Analysis Course Instant access to this Business Analysis Course Get FREE Tutor Support to this Business Analysis Course Business Analysis: Level 5 Diploma in Business Analysis The main goals and functions of business analysis activities are thoroughly introduced in this Business Analysis: Business Analysis Course. Discover the key responsibilities and duties of a business analyst, the six main stages of the process, how to conduct a gap analysis, and the art of successful business process improvement. This course on business analysis, whether you're looking for a big career shift or a promotion, could be the difference maker. Who is this course for? Business Analysis: Level 5 Diploma in Business Analysis This Level 5 Diploma in Business Analysis course is suitable for anyone looking to take a current or prospective career in business to the next level. Requirements Business Analysis: Level 5 Diploma in Business Analysis To enrol in this Business Analysis: Business Analysis Course, students must fulfil the following requirements. To join in our Business Analysis: Business Analysis Course, you must have a strong command of the English language. To successfully complete our Business Analysis: Business Analysis Course, you must be vivacious and self driven. To complete our Business Analysis: Business Analysis Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Analysis: Business Analysis Course. Career path Business Analysis: Level 5 Diploma in Business Analysis This Level 5 Diploma in Business Analysis Course could open a successful career in almost any business setting.

Embrace the future of integrated business. Unravel the intricacies of material management, discover the power of industrial ecology, navigate sustainable supply chains, and integrate HR and marketing strategies for maximum efficiency and positive impact. After the successful completion of the course, you will be able to learn about the following,⦁ Understand the concept of material management planning, distribution and integration.⦁ Know that industrial ecology takes industrial systems as interwoven parts of greater ecological and social systems and seeks to improve sustainability, reduce environmental effect, and maximize resource utilization in industrial operations. ⦁ Understand the concept of supply chain management and how businesses may build long-term resilience, cut expenses, and improve their brand image by incorporating sustainable practices into their supply chains. ⦁ Know the importance of sustainable outsourcing and sustainable disposal and recycling of materials. Explore the synergy between Business Operations, Material Management, HR, and Marketing in this course. Key topics include material management planning, distribution, and integration, along with insights into industrial ecology for enhanced sustainability. Delve into the principles of supply chain management and discover how integrating sustainable practices can cut expenses, improve brand image, and foster long-term resilience. Gain an understanding of the significance of sustainable outsourcing and the responsible disposal and recycling of materials. This course equips you with the knowledge and skills to craft holistic, sustainable operations. Navigate material flows, embrace industrial ecology, build resilient supply chains, and integrate effective HR and marketing strategies to create a thriving business ecosystem. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Sustainable Business Operations, Material, HR and Marketing Management Self-paced pre-recorded learning content on this topic. Integrated Business Operations Material and HR Marketing Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Integrated Business Operations Manager Material Planning and Distribution Specialist HR Sustainability Coordinator Marketing Operations Analyst Industrial Ecology Consultant Sustainable Supply Chain Manager Resilience and Efficiency Strategist Recycling Program Coordinator Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The aim of the course is Generating and Implementing Business Ideas is to equip learners with the skills and knowledge needed to generate and evaluate viable business ideas and effectively implement them into successful ventures.After the successful completion of the course, you will be able to learn about the following, Demonstrate an understanding of the product planning and developing process, including identifying customer needs, assessing market demand, and creating a development plan. Evaluate new business opportunities using established criteria, including market analysis, financial feasibility, and risk assessment. Establish effective evaluation criteria for business opportunities, considering market potential, competitive landscape, and revenue potential. Analyze the role of e-commerce in business start-ups and growth, including key considerations such as website development, marketing, and customer engagement. Apply best practices for endorsement deals, including selecting appropriate partners, negotiating favourable terms, and measuring success. Evaluate the key points to be considered while doing e-commerce as an entrepreneurial company, including website promotion, customer engagement, and product life cycle management. The Generating and Implementing Business Ideas course is important because it equips learners with the necessary skills and knowledge to develop and implement successful business ideas. In today's fast-paced and competitive business environment, identifying and evaluating new business opportunities and effectively implementing them is essential for success. Through this course, learners will develop market analysis, feasibility assessment, innovation management, and product life cycle management skills. They will also gain a deep understanding of e-commerce strategies and best practices, including website development, customer engagement, and promotion. These skills are valuable not only for entrepreneurs starting a new business but also for individuals working in established businesses who are looking to innovate and grow. The aim of the course is Generating and Implementing Business Ideas is to equip learners with the skills and knowledge needed to generate and evaluate viable business ideas and effectively implement them into successful ventures. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Generating and Implementing Business Ideas Self-paced pre-recorded learning content on this topic. Generating and Implementing Business Ideas Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor. Entrepreneurs and business owners. Business managers and executives. Marketing and sales professionals. Product managers and developers. Consultants and analysts. Aspiring entrepreneurs and business owners. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The Creating and Starting the Venture course equips learners with many essential skills required to create and launch a successful new business. The course provides learners with the knowledge and practical tools to develop a comprehensive business plan and marketing plan, measure plan progress, and utilize the internet as a resource tool. Through this course, learners will gain critical thinking and problem-solving skills, enabling them to understand the scope and value of a business plan, evaluate the plan's effectiveness, and gather the required information for its development. Additionally, learners will develop the analytical skills needed for conducting market research, analyzing competition, and developing effective marketing strategies. The course aims to provide learners with the knowledge and skills necessary to create, develop, and launch a new business venture. After the successful completion of the course, you will be able to learn about the following, Develop a comprehensive business plan with all the necessary information to secure financing and launch a successful new venture. Understand who should be involved in the business planning process and how to communicate the plan to stakeholders effectively. Analyze the scope and value of the business plan, including identifying key market opportunities, potential risks, and growth strategies. Evaluate the effectiveness of a business plan using various metrics and data analysis techniques. Identify the information needs required for a successful business plan and how to gather and analyze that information. Develop and implement a marketing plan, including conducting marketing research, analyzing the competition, and developing effective marketing strategies. The aim of the course is Creating and Starting the Venture is to provide learners with the knowledge and skills necessary to create, develop, and launch a new business venture. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Creating and Starting a Venture Self-paced pre-recorded learning content on this topic. Creating and Starting the Venture Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor. Aspiring entrepreneurs Small business owners Marketing professionals Business development managers Sales managers Product managers Operations managers Project managers Consultants Business analysts Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Overview Business Performance Management Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Business Performance Management Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Business Performance Management Module 01: Welcome 00:02:00 Module 02: Part 1 Introduction and Agenda 00:03:00 Module 03: Concepts in Business Performance Management 00:05:00 Module 04: The Purpose of Management 00:08:00 Module 05: Exercise: Mission and Objectives 00:04:00 Module 06: Part 1 Project 00:01:00 Module 07: Part 2 Introduction and Agenda 00:02:00 Module 08: Management by Objectives 00:05:00 Module 09: The Performance Pyramid 00:03:00 Module 10: The Balanced Scorecard 00:05:00 Module 11: The Lean Philosophy 00:09:00 Module 12: Benefits Realisation 00:08:00 Module 13: Part 2 Project 00:01:00 Module 14: Test your Knowledge 1 00:08:00 Module 15: Part 3 Measuring Managing and Improving Business Performance 00:07:00 Module 16: Exercise: Performance Measures 00:05:00 Module 17: Analysing Performance Data 00:05:00 Module 18: Operational Metrics 00:03:00 Module 19: Reporting Performance Data 00:03:00 Module 20: Improving Business Performance 00:10:00 Module 21: Exercise: More Performance Measures 00:04:00 Module 22: Key Learning Points 00:03:00 Module 23: Part 3 Project 00:02:00 Module 24: Test your Knowledge 2 00:09:00 Module 25: Part 4 Nightingale Care 1 00:02:00 Module 26: Part 4 Nightingale Care Suggested Answer 1 00:03:00 Module 27: Part 4 Nightingale Care 2 00:01:00 Module 28: Part 4 Nightingale Care Suggested Answer 2 00:03:00 Module 29: Part 4 Nightingale Care 3 00:01:00 Module 30: Part 4 Nightingale Care Suggested Answer 3 00:02:00 Module 31: Part 4 Nightingale Care 4 00:01:00 Module 32: Part 4 Nightingale Care Suggested Answer 4 00:03:00 Assignment Assignment - Business Performance Management 00:00:00