7624 Awareness courses

This course will provide staff with the practical knowledge and skills to carry out their duties in the event of a fire

Explore the intersection of nature, culture, and responsible tourism with our comprehensive course on 'Ecotourism and Sustainable Development.' Gain insights into ecological principles, environmental interpretation, and sustainable practices to plan and manage eco-friendly adventures. Immerse yourself in natural resource management, cultural heritage, and community-based tourism. Acquire the skills to contribute positively to global sustainability goals. Join us on a transformative journey towards responsible travel and conservation. Enroll now for a future where tourism and nature thrive harmoniously.

Course Overview Direct messenger communication is more effective than Facebook posts. The faster you can answer the questions of your customers, the better response you'll get. And messenger chatbot makes you available for your customers 24/7. Learn how you can use messenger communication effectively and create your own chatbot from this Facebook Marketing and Building Messenger Chatbots course and boost your Facebook marketing skill today. In this Facebook Marketing and Building Messenger Chatbots course, you will learn how you can create a Facebook Messenger chatbot and turn your messenger inbox into a marketing platform. This course will teach you how you can create your chatbot with personalized text message conversation. You will also understand the settings of able to get an automatic notification for any emergency queries. This will also help you with messenger promotions, ad campaigns and increase sales through the chat platform. Learning Outcomes Understand how Facebook marketing works Be able to create an effective messenger chatbot Learn the functions of messenger chatbot Connect chatbot with webinars, Google sheets and other files Be able to create a highly successful or messenger ad campaign Learn how to set up SMS notifications from Facebook Messenger Develop chatbot drip campaign and attract new customers through Messenger Who is this course for? This course is for anyone who wants to learn about Facebook marketing and promote their business through Facebook. You will learn to build a messenger chatbot and be able to communicate with your customers more effectively. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Facebook Marketing and Building Messenger Chatbots is a useful qualification to possess and would be beneficial for any related profession or industry such as: Social Media Marketers Digital Marketers Social Media Influencers Small Business Owners Marketing Professionals Module 01: Introduction to Facebook Messenger Marketing Course Slides 01:40:00 MobileMonkey Support 00:05:00 Welcome to Facebook Messenger Chatbot Masterclass 00:08:00 What is messenger marketing? 00:10:00 Advantages of using Facebook messenger marketing 00:15:00 How is chatbot marketing different than other marketing channels? 00:07:00 Who can use messenger bots to their advantage? 00:05:00 Module 02: Example Use Cases For Facebook Messenger Chatbots Ecommerce chatbot strategies 00:10:00 Webinar/event registrations using chatbots 00:04:00 Lea-gen chatbot strategies 00:09:00 Using chatbots to promote educational resources 00:10:00 Using chatbots to stay in touch with your customers 00:08:00 Calculating LTV and CAC to formulate incentive plans 00:11:00 Ideas for incentive structures to promote through Facebook chatbots 00:09:00 Module 03: Psychological Principles of Persuasion in Effective Bot Design Commitment and Consistency in chatbot design 00:15:00 Increasing customer value with reciprocity 00:14:00 Using social proof to build trust and identity 00:12:00 Likability - your secret weapon to successful bot marketing 00:11:00 Using scarcity to drive your customers to convert faster 00:09:00 Understanding the Fogg Behavior Model and how to use it to your advantage 00:16:00 Module 04: Building Killer Chatbots With MobileMonkey What is MobileMonkey? 00:05:00 Creating a MobileMonkey account and connecting your Facebook page 00:06:00 Viewing active bots and adding users 00:03:00 Create your first chatbot! 00:03:00 Module 05: Learning All About The MobileMonkey Chatbot Builder Widgets, Page Flow and Organisation 00:08:00 Effective Ways of Media relation & Public Relation 01:00:00 Adding Q&A items in MobileMonkey 00:06:00 Understanding unanswered questions 00:04:00 Configuring and editing bot builder settings 00:04:00 All about the text widget 00:07:00 All about the image widget 00:01:00 All about the form widget 00:10:00 All about the quick question widget 00:07:00 All about the gif widget 00:03:00 All about the attachment widget 00:02:00 All about the attribute widget 00:02:00 All about the connection widget 00:03:00 All about the email widget 00:03:00 All about the gallery widget 00:06:00 All about the list widget 00:03:00 All about the navigate widget 00:03:00 All about the typing widget 00:03:00 All about the video widget 00:03:00 Module 06: How to wield the Mobile Monkey Chat Blaster like a Jedi Master What's a chat blast anyway? 00:03:00 A few useful chat blaster use cases 00:06:00 Chat blasting vs. drip campaigns 00:06:00 Planning four chat blast ideas (Part 1) 00:10:00 Planning four chat blast ideas (Part 2) 00:12:00 Organising our chat blast pages in the Mobile Monkey page builder 00:05:00 Building our coupon chat blast 00:11:00 Testing our chat blast before blasting 00:05:00 Launching our first chat blast: Naming, audience, page and purpose 00:09:00 Building a chat blast to drive phone calls 00:14:00 Building our new product line chat blast 00:16:00 Building our competitive advantage/awareness chat blast 00:19:00 Analysing chat blast results 00:02:00 Module 07: Understanding Lead Magnets and Using Lead Magnets To Build Your Contact List Why are lead magnets important? 00:05:00 Installing your chat widget on a WordPress site 00:06:00 Installing your chat widget on a Shopify site 00:01:00 Installing your chat widget through Google Tag Manager 00:05:00 Link to the messenger and adding it to emails and blogs 00:10:00 Adding the checkbox plugin to your web forms 00:03:00 How to use Facebook Comment Guards 00:17:00 Creating Facebook messenger landing pages 00:13:00 Module 08: Facebook Messenger Ad Campaigns Using Your MobileMonkey Chatbots! What are Facebook Messenger Ads? 00:06:00 Messenger ads best practices and sample strategies 00:12:00 Creating a new messenger ad campaign on Facebook 00:09:00 Designing a messenger ad 00:14:00 Completing messenger campaign creation in Facebook ads manager 00:07:00 Drafting our mobile monkey messaging campaign blueprint 00:07:00 Creating and naming all our pages in MobileMonkey 00:04:00 Building our messenger landing page in Mobile Monkey 00:04:00 Finishing all the other Facebook messenger bot pages 00:14:00 Duplicating your ad groups to try different targeting settings 00:08:00 Setting up MobileMonkey Q&A and other loose ends 00:07:00 Module 09: Understanding Audiences in MobileMonkey and Using Them to Your Advantage What are audiences in MobileMonkey 00:08:00 Creating an all contacts and gender-based audience 00:04:00 Timezone and last active based audiences in mobile monkey 00:07:00 Creating an audience based on a custom variable 00:07:00 Module 10: Building Our First MobileMonkey Drip Campaign! What are the drip campaigns and drip campaign best practices? 00:07:00 Practical and useful drip campaign ideas 00:07:00 Building and reviewing our drip pages in MobileMonkey 00:08:00 Creating and launching our first MobileMonkey drip campaign 00:09:00 Module 11: Using the RSS Blaster in MobileMonkey RSS feed step by step and best practices 00:10:00 Module 12: Becoming a MobileMonkey Power User With Advanced Integrations and Connections SECTION 13 Becoming a Mobile Monkey power user with connections Chapter 01 What are connections and when would you use them_1 00:03:00 Creating a connection to Google Sheets 00:14:00 Creating a connection to GoToWebinar 00:10:00 Send new leads to your CRM (Hubspot) 00:08:00 Send an SMS to your sales team when a contact requests a callback 00:10:00 Module 13: Understanding Your MobileMonkey Audience Insights Contacts - searching, exporting and deleting 00:03:00 Audiences in MobileMonkey 00:02:00 Forms - what they are and how to use them 00:02:00 Bot analytics - how to find useful information using Mobile Monkey analytics 00:03:00 Module 14: Staying on Facebook's Good Side: Chatbot Compliance What you need to know about staying compliant with Facebook 00:04:00 Getting approved for subscription messaging 00:09:00 Module 15: Conclusion ... Goodbye for now but stay in touch! Thank you, getting help, final thoughts 00:05:00

EQ is a pattern of how people's biases in their thinking leads them to think one choice or thing is better than another, as well as their clarity in differentiating within those biases to exercise clear and sound judgement. Where your thinking and responses lie within your biases spectrum, and your ability in adjusting to the situation you find yourself in, will determine responses equating to poor or strong Emotional Intelligence (EI). This course will enhance and promote the skill set necessary for any working leader or manager, allowing our in-depth emotional intelligence knowledge to be applied into your working environment. From an employer's perspective, this award can be a significant long-term return on investment by further developing your leaders and managers. What Does This Course Offer? Our program offers an EQ-SWOT™ assessment and EI Model in detail, and through activity and discussion we explore how applying and possibly adjusting, you may offer an improved Emotional Intelligence. Our learning experiences are successful because the outcomes are quickly embedded and demonstrate an immediate visible impact on the day-to-day working environment. Our engaging learning inspires employees to want to personally add value to the companies they work for. We also offer our Paradigm EQ-SWOT™ online assessment and report as a frame of reference within the program. This assessment should be completed before attending the program, and will be expanded upon during the program delivery. Course Content The Emotional Intelligence for Today’s Leadership and Management course covers the following topics: What makes EI so important within the workplace Self-Awareness and your EQ Profile The EQ unpacked Unconscious Bias & EI How to develop your EI quotient Accreditation Activity Our accredited tutors deliver training that encourages delegates to confidently and practically apply all they have learnt as soon as they get back into the business. To achieve this award, delegates need to prepare and deliver a 3 minute presentation* on the highlights of their learning and immediate application avenues when back in their working environment. *Participants will be given 30 minutes during the program to prepare for their 3 min presentation at the end of the program. Scheduled Course Dates Unfortunately this course is not currently scheduled as an open course as it is primarily run as an in-house programme. For more information, please contact us. In-House Courses This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is extremely flexible and can be tailored to your specific requirements. If you would like to discuss how we can tailor this management training course for you and/or run it at your premises, please contact us.

The Food Health Practitioner Mini Bundle plates up key topics from the food and hospitality sectors—served with a sensible dose of science and public health understanding. With modules on food hygiene, public communication, and the chemistry behind the cooking, this course is more organised than a Michelin kitchen on a Tuesday. Whether you're managing food standards, writing menus, or supporting health-conscious services, the course ties together the theory behind food, its safe handling, and how it fits into the bigger health picture. Learning Outcomes: Understand food safety principles and contamination prevention methods. Explore hospitality catering requirements and hygiene responsibilities. Gain insights into basic food science and nutritional components. Recognise public health considerations in food-related environments. Learn to communicate food-related policies with clarity and confidence. Identify health risks tied to food preparation and service practices. Who is this Course For: Hospitality staff learning safe food handling and hygiene protocols. Food support workers in schools, care homes or catering services. Public health assistants interested in food safety awareness. Kitchen team members reviewing communication and service guidelines. Entry-level professionals in food service or inspection roles. Anyone studying food science within hospitality frameworks. Clerical staff managing food policy documentation and training. Individuals wanting knowledge of food safety in public settings. Career Path: Food Safety Officer Assistant – £26,000/year Hospitality Health Coordinator – £27,500/year Public Health Support Officer – £28,000/year Catering Supervisor (Safety Focus) – £25,000/year Food Policy Communications Officer – £26,500/year Food Service Records Administrator – £24,000/year

Hiring might be human, but doing it right requires more than a friendly handshake. The Recruitment Training Mini Bundle sharpens your understanding of employment law, HR processes, payroll essentials, polished telephone manners, and counselling methods. Whether you're refining your existing know-how or aiming to handle workplace situations with a bit more finesse, this bundle provides the right mix. From recruitment calls to sensitive conversations, each module helps you gain insight into structured procedures, staff relations, and payment operations. It's a smooth ride through the basics that matter—without making you read policies for bedtime entertainment. Recruit smartly, speak politely, and manage situations before they manage you. Learning Outcomes: Understand foundational principles of employment law and workplace rights. Manage payroll functions including basic reporting and payroll cycles. Handle employee matters through structured human resource frameworks. Communicate clearly and professionally over the telephone. Apply basic counselling approaches in workplace-related conversations. Navigate staff processes with improved awareness and procedural clarity. Who is this Course For: Those working in small business recruitment or HR departments. HR officers aiming to brush up essential employment knowledge. Payroll staff seeking a broader organisational context. Office administrators involved in staff coordination tasks. Customer-facing professionals managing inbound recruitment calls. Managers looking to improve people handling and soft skills. Anyone keen on HR-related problem solving and mediation. Those who prefer clear, structured approaches to workplace policies. Career Path: HR Assistant – £25,000/year Recruitment Administrator – £23,500/year Payroll Coordinator – £27,000/year Telephone Interviewer – £21,000/year Counselling Support Worker – £26,000/year Office Manager (HR Focus) – £32,000/year

The Receptionist Mini Bundle is for those who keep the front end running while everything else is catching up. It’s the perfect blend of telephone finesse, admin structure, proofreading sharpness, and essential IT know-how. Whether you're answering phones or formatting Word docs that won’t play nice, this bundle helps keep things smooth—and preferably typo-free. With modules on Microsoft Word and basic IT, the course also offers structure behind those ever-growing inboxes and spreadsheets. A well-managed front desk is a quiet superpower, and this bundle makes sure it’s wielded with style (and maybe a headset). ✅ Learning Outcomes Manage administrative tasks with consistency and time awareness. Understand polite, professional telephone conversation techniques. Proofread documents to ensure grammar and clarity standards. Operate Microsoft Word for business-friendly documents and forms. Handle basic IT queries and support common system functions. Communicate clearly across admin and client-facing channels. ✅ Who is this Course For Aspiring receptionists building core front-office confidence. Office juniors supporting admin or communication roles. Secretaries updating their Microsoft Word and admin skills. Jobseekers pursuing entry-level admin or office roles. Remote workers covering calls, emails and formatting tasks. Freelancers offering admin and formatting services online. Call handlers aiming to add admin to their skillset. Proofreaders brushing up general office and tech capabilities. ✅ Career Path Receptionist – £23,000 average UK salary Administrative Assistant – £24,000 average UK salary Office Secretary – £25,000 average UK salary Proofreading Clerk – £22,500 average UK salary Telephone Support Officer – £23,500 average UK salary Word Processing Assistant – £24,000 average UK salary

Everyday workplace activities—from lifting small boxes to adjusting office equipment—can carry risks when done incorrectly. This course offers a clear and structured look at the principles of safe manual handling, with a focus on reducing strain, preventing injury, and encouraging responsible movement in various job settings. Whether you work in an office, warehouse, or retail environment, understanding the basics of manual handling is vital for personal safety and a healthier work culture. Presented in a straightforward format, this CPD-accredited course is tailored for learners seeking flexible, online training without unnecessary jargon or filler. You'll explore the key causes of musculoskeletal injuries, understand how to assess movement risks, and learn how to apply basic safety strategies that can be easily remembered and implemented. It's a smart choice for those looking to enhance their awareness and approach to physical tasks—without needing to leave their desk. Course Curriculum: Introduction to Manual Handling Manual Handling: Introduction, Legislation and Guidance Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Introduction to Manual Handling - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Introduction to Manual Handling - CPD Accredited training.

Safeguarding is a vital responsibility for any professional working with children or vulnerable adults. This three-course bundle offers thorough insight into key safeguarding roles, enabling learners to confidently understand and apply the essential principles of protection. Whether managing safeguarding duties or supporting others in doing so, this training covers critical topics such as the designated safeguarding lead’s role, safeguarding vulnerable adults, and child protection. Delivered entirely online, it fits seamlessly around your schedule while ensuring you gain up-to-date knowledge relevant to your work environment. Each course is designed to deepen your understanding of safeguarding legislation, responsibilities, and best practices, helping you recognise risks and respond effectively. Ideal for those tasked with safeguarding duties or anyone seeking to enhance their awareness, this bundle provides clear guidance on protecting those at risk. With CPD accreditation, it also supports your professional development while strengthening your safeguarding capabilities in a structured yet accessible format. These comprehensive courses are available in this Safeguarding Officer Training - CPD Accredited 3 Courses Bundle Course 01: Designated Safeguarding Lead (DSL) Course 02: Safeguarding Vulnerable Adults: Roles & Responsibilities Course 03: Child Safeguarding and Protection ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Safeguarding Vulnerable Adults Module 01: An Introduction to Safeguarding of Vulnerable Adults Module 02: Safeguarding Legislations Module 03: Understanding Abuse and Neglect Module 04: Safeguarding Vulnerable AdultsPolicy, Roles and Responsibilities Module 05: Understanding the Importance of Communication in Care Module 06: Sharing Information and Responding To a Disclosure Module 07: Reporting Your Concern Safeguarding Children Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Child Sexual Exploitation Module 05: Responding to Disclosure and Reporting Module 06: Risks and Risk Assessment Module 07: Things to Do after Referral Module 08: Record Keeping Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Safeguarding Officer Training - CPD Accredited 3 Courses Bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Safeguarding Officer Training - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Safeguarding Officer Training - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Safeguarding Officer Training - CPD Accredited 3 Courses Bundle training.

Dive into the intricate world of criminal behaviour, law, and intelligence with this CPD Accredited Crime Analysis bundle. This triple-course package is designed to provide a solid grounding in the foundations of crime analysis, from understanding criminal motives to interpreting patterns in behaviour and legal frameworks. Whether you’re interested in the study of crime, looking to explore legal concepts, or fascinated by criminal psychology, this bundle offers a rich blend of content to expand your knowledge. Covering Crime Analysis, Criminal Law, and Criminal Psychology and Intelligence, each course complements the others to form a cohesive learning path. You’ll explore how crime is studied, how it’s prosecuted, and what drives offenders—building your understanding through structured, accessible lessons. The content is ideal for those looking to broaden their awareness of the criminal justice system, analytical approaches to crime, and behavioural insights, all from a distance-learning perspective. This is an excellent choice for learners who want depth, without the fluff—just focused, informative content built for curious minds. These comprehensive courses are available in this Crime Analysis - CPD Accredited 3 Courses Bundle Course 01: Crime Analysis Course 02: Criminal Law Course 03: Criminal Psychology and Intelligence ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Crime Analysis Module 01: Introduction to Crime Analysis Module 02: The Criminal Justice System in England and Wales Module 03: Classification of Crime Module 04: Crime Scene Module 05: Crime Mapping Module 06: Tactical Crime Analysis Module 07: Strategic and Administrative Crime Analysis Module 08: Criminal Behaviour and Psychology Module 09: Financial and Environmental Criminology Module 10: Criminal Justice Module 11: Criminal Profiling: Science, Logic and Metacognition Module 12: Phases of Profiling Module 13: Criminal Intelligence Analysis Module 14: Technology in Criminal Intelligence Analysis Module 15: Research Method and Statistics in Crime Analysis Module 16: Policing and Cyber Security Module 17: Forecasting Future Occurrences and Prediction Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Crime Analysis - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Crime Analysis - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Crime Analysis - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Crime Analysis - CPD Accredited 3 Courses Bundle training.