652 Awareness courses in Cardiff delivered Live Online

Chair and facilitate effective meetings

These events are designed to work on the ideas introduced in Level 1: Understanding & Dealing with Everyday Racism The Six Stages Framework

Design meetings that get people participating

Duration 4 Days 24 CPD hours This course is intended for This course is best suited to systems administrators and IT managers. Overview Skills gained in this training include:Determining the correct hardware and infrastructure for your clusterProper cluster configuration and deployment to integrate with the data centerConfiguring the FairScheduler to provide service-level agreements for multiple users of a clusterBest practices for preparing and maintaining Apache Hadoop in productionTroubleshooting, diagnosing, tuning, and solving Hadoop issues Cloudera University?s four-day administrator training course for Apache Hadoop provides participants with a comprehensive understanding of all the steps necessary to operate and maintain a Hadoop cluster. The Case for Apache Hadoop Why Hadoop? Core Hadoop Components Fundamental Concepts HDFS HDFS Features Writing and Reading Files NameNode Memory Considerations Overview of HDFS Security Using the Namenode Web UI Using the Hadoop File Shell Getting Data into HDFS Ingesting Data from External Sources with Flume Ingesting Data from Relational Databases with Sqoop REST Interfaces Best Practices for Importing Data YARN & MapReduce What Is MapReduce? Basic MapReduce Concepts YARN Cluster Architecture Resource Allocation Failure Recovery Using the YARN Web UI MapReduce Version 1 Planning Your Hadoop Cluster General Planning Considerations Choosing the Right Hardware Network Considerations Configuring Nodes Planning for Cluster Management Hadoop Installation and Initial Configuration Deployment Types Installing Hadoop Specifying the Hadoop Configuration Performing Initial HDFS Configuration Performing Initial YARN and MapReduce Configuration Hadoop Logging Installing and Configuring Hive, Impala, and Pig Hive Impala Pig Hadoop Clients What is a Hadoop Client? Installing and Configuring Hadoop Clients Installing and Configuring Hue Hue Authentication and Authorization Cloudera Manager The Motivation for Cloudera Manager Cloudera Manager Features Express and Enterprise Versions Cloudera Manager Topology Installing Cloudera Manager Installing Hadoop Using Cloudera Manager Performing Basic Administration Tasks Using Cloudera Manager Advanced Cluster Configuration Advanced Configuration Parameters Configuring Hadoop Ports Explicitly Including and Excluding Hosts Configuring HDFS for Rack Awareness Configuring HDFS High Availability Hadoop Security Why Hadoop Security Is Important Hadoop?s Security System Concepts What Kerberos Is and How it Works Securing a Hadoop Cluster with Kerberos Managing and Scheduling Jobs Managing Running Jobs Scheduling Hadoop Jobs Configuring the FairScheduler Impala Query Scheduling Cluster Maintainence Checking HDFS Status Copying Data Between Clusters Adding and Removing Cluster Nodes Rebalancing the Cluster Cluster Upgrading Cluster Monitoring & Troubleshooting General System Monitoring Monitoring Hadoop Clusters Common Troubleshooting Hadoop Clusters Common Misconfigurations Additional course details: Nexus Humans Cloudera Administrator Training for Apache Hadoop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cloudera Administrator Training for Apache Hadoop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Many organisations find that project teams struggle to create and maintain effective plans. Estimates are often overly optimistic and risks go unmanaged until the inevitable happens. Resource managers also find it hard to forecast the likely loading on their departments and requests for support are not provided in a consistent format. This programme has been developed to address these needs in a very practical, hands-on format. Case study work can be based on simulations or on the organisation's current projects for maximum benefit to participants. The aim of this training is to develop and enhance participants' planning and risk management skills in order to maximise the success of project work undertaken by the organisation. The principal training objectives for this programme are to: Provide a structured, integrated approach to planning and risk management Demonstrate practical tools and techniques for each stage of planning Show how to organise and involve relevant people in the planning process Explain how to use the plan for forecasting and pro-active project control Identify ways to improve planning, both individually and corporately The course will emphasise the importance of participative planning techniques that improve the quality of plans whilst reducing overall time and cost of planning. The course will encourage discussion of internal procedures and practices and may be customised to include them if required. DAY ONE 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 Projects and planning Why plan? The benefits of good planning / penalties of poor planning Planning in the project lifecycle; the need for a 'living' plan The interaction between target setting and the planning process Team exercise: planning the project 3 Planning the plan Defining the application and structure of the plan Impact of planning decisions during the project lifecycle Using available time to create an effective plan 4 Defining deliverables Assessing the context; reviewing the goals and stakeholders Developing the scope and defining deliverables; scope mapping Understanding customer priorities; delivering value for money Case study: defining the project deliverables 5 Creating the work breakdown Building the work breakdown structure Detailing the tasks and sub-tasks; structured brainstorming Defining task ownership; the task responsibility matrix 6 Creating and using a logical network Developing the logical network; task boarding Determining the critical path and calculating float Accelerating the plan; concurrent programming and risk Individual and group exercises DAY TWO 7 Developing resource schedules Deriving the Gantt chart from the network Developing the detailed resource schedules Calculating the expenditure profile ('S' curve) 8 Estimating task durations and costs Understanding estimates: effort, availability and duration Estimating tools and techniques Application of estimating techniques during the project lifecycle 9 Case study Developing the project plan Refining the project plan Team presentations and discussion 10 Managing risks and refining the plan Awareness of contractual issues associated with risk Identifying and evaluating risks; deciding ownership Managing risks: determining levels of provision and contingency Controlling risks: maintaining an up-to date risk register 11 Planning for pro-active control The earned value analysis (EVA) concept and its predictive value Deriving the measures needed for cost and delivery performance Practical issues associated with implementing EVA 12 Using and maintaining the plan Tracking progress and updating the plan Publishing and controlling the plan 13 Course review and transfer planning (Course sponsor present) Identify ways of implementing the techniques learnt Sponsor-led review and discussion of proposals Conclusion

Duration 2 Days 12 CPD hours This course is intended for Cloud Architects, Security Experts, and Network Administrators requiring in depth knowledge on CloudGuard Network Security products. Overview Discuss AWS Platform Components and their relationship to Check Point CloudGuard Network Security. Explain how to maintain a secure, efficient, and stable cloud environment. Describe the components and constraints of a hub and spoke security environment. Describe the function of the Cloud Management Extension. Explain the purpose of identity and access controls and constraints in different cloud platforms. Explain the steps required to configure Identity and Access controls in AWS. Describe the purpose and function of the CloudGuard Controller, its processes, and how it is tied to the Identity Awareness feature. Explain how to design and configure Cloud Adaptive Policies. Discuss the purpose and function of Data Center Objects. Describe the function and advantages of Cloud Service Provider (CSP) automation templates for instance and resource deployments. Explain how CSP templates can be used for maintenance tasks in the cloud environment. Discuss Third-Party Automation tools, how they can simplify deployment and maintenance tasks, and the constraints associated with them. Discuss Scaling Solutions and Options for Cloud Environments. Explain the Scaling Options in AWS. Describe the workflow for configuring scaling solutions in AWS. Discuss how ClusterXL operates and what elements work together to permit traffic failover. Explain how ClusterXL functions differently in a Cloud Environment. Describe how clusters are created and function in AWS. Discuss the elements involved in Hybrid Data Center deployments, the advantages of them, and the constraints involved. Explain the nature of a 'Greenfield' deployment, the advantages of it, and the constraints involved. Describe the components and constraint involved in deploying a Disaster Recovery Site in the cloud. Discuss the steps required for troubleshooting automation in AWS. Explain the steps required for troubleshooting Scaling Solution issues in AWS. Describe the steps required for troubleshooting clusters in AWS. Learn advanced concepts and develop skills needed to design and administer CloudGuard Network Security Environments. Course Outline Create an SSH Key Pair. Create a VPC. Deploy an SMS. Connect to SmartConsole. Review the IAM Role. Configure the Cloud Management Extension. Configure the Access Control Policy. Create the AWS Data Center Object. Create Access Control Policy with a Data Center Object. Create the AWS VPC Spokes. Deploy the Web Servers into the Spoke VPCs. Create the AWS Auto Scale Deployment. Create the External and Internal Load Balancers. Create the VPC for the Auto Scale Deployment. Create the VPC Peers. Deploy the CloudGuard Cluster Template. Create the AWS VPN Gateway. Configure the Tunnel Interfaces. Configure the Static Routes. Configure the Network Objects. Configure the VPN Community. Configure the Security Policy. Test the Traffic. Troubleshoot the CloudGuard Controller. Debug the CloudGuard Controller. Debug the Cloud Management Extension Additional course details: Nexus Humans CNSE-AWS Check Point Network Security Expert for AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CNSE-AWS Check Point Network Security Expert for AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is recommended for technical professionals who support, install, deploy or administer Check Point products. This course is recommended for technical professionals who perform advanced deployment configurations of Check Point products. Overview CCSA Know how to perform periodic administrator tasks. Describe the basic functions of the Gaia operating system. Recognize SmartConsole features, functions, and tools. Understand how SmartConsole is used by administrators to give user access. Learn how Check Point security solutions and products work and how they protect networks. Understand licensing and contract requirements for Check Point security products. Describe the essential elements of a Security Policy. Understand the Check Point policy layer concept. Understand how to enable the Application Control and URL Filtering software. Blades to block access to various applications. Describe how to configure manual and automatic NAT. Identify tools designed to monitor data, determine threats and recognize opportunities for performance improvements. Describe different Check Point Threat Prevention solutions for network attacks. Articulate how the Intrusion Prevention System is configured, maintained and tuned. Understand the Infinity Threat Prevention system. Knowledge about Check Point's IoT Protect. CCSE Provide an overview of the upgrade service and options available. Explain how to perform management upgrade and migration. Articulate the process using CPUSE features. Articulate the purpose and function of Management High Availability. Explain Primary vs Secondary, Active vs Standby and Synchronization. Explain disaster recovery steps in case the primary management server becomes unavailable. Provide overview of Central Deployment in SmartConsole. Articulate an understanding of Security Gateway cluster upgrade methods. Explain about Multi Version Cluster (MVC) upgrades. Discuss Gaia Commands and how they are used. Explain the main processes on s and s. Describe how to work with scripts and SmartTasks to configure automatic actions. Explain the Management Data Plane Separation (MDPS) Explain kernel operations and traffic flow Articulate Dynamic and Updatable Objects in Security Gateways Explain the policy installation flow and files used. Describe the use of policy installation history. Explain concurrent and accelerated install policy. Describe an overview of APIs and ways to use and authenticate. Explain how to make changes in GAIA and management configuration. Explain how to install policy using API. Explain how the SecureXL acceleration technology enhances and optimizes Security Gateway performance. Learn basic concepts and develop skills necessary to administer IT security fundamental tasks. CCSA Outline Configure the Security Management Server. Use the WebUI to run the First Time Wizard. Install the Smart Console. Install the Alpha Gateway using the network detailed in the course topology. Demonstrate how the Security Management Server and Gateway communicate. Test SIC Status. Create multiple administrators and apply different roles and permissions for simultaneous administration. Validate existing licenses for products installed on the network. Create and configure host, network and group objects. Create a simplified Security Policy. Demonstrate how to use Security Zones in policy. Demonstrate how to share a layer between Security Polices. Configure Network Address Translation for server and network objects. Enable Identity Awareness. Deploy user access roles for more granular control of the security Policy. Generate network Traffic and use traffic visibility tools to monitor the data. Use SmartConsole and SmartView Monitor to view status, alerts, and block suspicious traffic. CCSE Outline Prepare for a Security Management Server Upgrade Upgrade the Security Management Server Deploy a Secondary Security Management Server Configure a Distributed Log Server Upgrade a Security Gateway from SmartConsole Work with the Command Line Use Scripts and SmartTasks Configure Dynamic Objects Monitor Traffic Verify Policy Installation and Status Work with Gaia and Management APIs Work with Acceleration Features Configure a Locally Managed Site to Site VPN Configure a Site to Site VPN with an Interoperable Device Configure Remote Access VPN Configure Mobile Access VPN Configure a High Availability Cluster Work with ClusterXL Configure Policy Compliance Deploy SmartEvent

The main topics to be covered in this course are about everyday activities, family, friends, life events, remembering and forgetting, characteristics of people, holidays and more; Students practise their speaking, writing, listening and reading skills in and out of class with their teachers and classmates using their books and applications; The course is based on Ελληνικά Α and Κλικ στα Ελληνικά. In addition, there is a wide range of language material designed by the Greek LOL Teachers. All lessons are supported by educational applications to help students enrich their vocabulary and practise their Greek with fun and interactive exercises, videos and games.

Our Legionella/Water Quality Risk Management – General Awareness course offers a basic introduction to Legionnaires' disease Management and Control.

This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans