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Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Customer Service This course provides the learner with essential skill-building to better serve customers and enhance the organization service delivery.The learner will be able to develop key behaviours and master responses to produce customer happiness and loyalty while achieving a better brand image.After the successful completion of the course, you will be able to learn about the following; Understand the importance of having a customer service policy in a hospitality setting Understand how to promote a customer-focused culture with a high level of service delivery Understand how to identify customer needs and evaluate their level of satisfaction Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Customer Service Representative Customer Service Manager Marketing Manager Marketing and Sales Team Public Relations Manager Company Secretary Corporate Leader Team leader

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Food Safety and Hygiene The course explores the essential concepts, involved standards and measure to ensure effective food safety and hygiene protocols.The course focus on the responsibilities of an organisation in relation to ensuring food hygiene, the structure of the commercial and catering services sector, the responsibilities of organisations and describes the benefits of good hygiene and the hazards of poor hygiene.After the successful completion of the course, you will be able to learn about the following; Understanding the responsibilities of an organisation for ensuring hygiene Understanding issues associated with food safety Understanding food safety management procedures AccreditationAll MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Hospitality Manager Food and Safety Manager Restaurant Manager Chef Food Inspector

Transgender Awareness and Understanding giving you a good overview of all trans issues, pronouns, workplace equality and so much more

A popular 6-week Mindfulness Meditation and Dynamic Breathing course that provides participants with tools to support them in an increasingly challenging world.

Understanding specific words and terms used in the healthcare sector is an absolute must if you are looking to progress in this profession. Once you have a basic understanding of how medical words are constructed they become easy to understand and use are internationally used by nurses, doctors, allied healthcare professionals, dentists and many other medical specialities.

Want to get started in healthcare? A beginner's course and first step onto the healthcare career ladder Nationally Recognised Qualification Accredited with Open College Network OCN Credit4Learning Level Three Certificate (advanced) Ideal for healthcare assistants / carer positions Essential home practical caring skills Comprehensively covers fundamental care skills Includes support and reference material to keep Easy to follow and fun to learn Ideal for freelancer carers No previous experience or qualification needed Download a certificate on completion of your online course OPEN TO ALL APPLICANTS

Specialised techniques and skills associated with neonatal and paediatric blood draws Nationally Recognised Qualification OCN Accredited - Level 3 (advanced) CPD Accredited - The CPD Certification Service Follow-on from Introduction to Phlebotomy Course Complements our Advanced Phlebotomy Course (Level 4 - FDSc level) Expand your horizons and add new skills Covers neonates, infants and child draws Legal framework and consenting Download a certificate on completion of your online course ​ FOLLOWS ON FROM INTRODUCTION TO PHLEBOTOMY COURSE BUT ALSO OPEN TO ALL APPLICANTS

Assisting patients at the end of their life's journey ... Nationally Recognised Qualifications Accredited OCN Credit4Learning - Level 3 Accredited CPD (The CPD Certification Service)​ Expand your horizons to include this specialised area of caring Comprehensively covers end of life and terminal patient care skills Includes support and reference material to download and keep No previous experience or qualification needed Download a certificate on completion of your online course

Start your journey in the cloud computing revolution-what, why, and how!

In this course, we will understand the absolute basic concepts of programming. Learn essential C# scripting for game development by building 20+ mini projects. We will also build 2D games with Unity and C#, and master C# by building these games with Unity.