11273 Courses

Manual Handling full-day Train The Trainer course Aim of the course: To equip Team Leaders and Co-ordinators in Care Homes with the knowledge, skills, and confidence to deliver engaging and safe manual handling training to their own staff — including practical techniques, training methods, and peer teaching practice. Learning Objectives: By the end of this course, delegates will be able to: Outline the legal and professional responsibilities related to manual handling in care. Identify manual handling risks and describe common injuries and incidents. Demonstrate safe manual handling techniques, including hoist use, slide sheets, and repositioning methods. Plan and structure a complete manual handling training session. Select and adapt training materials and equipment to suit different learners and settings. Deliver clear, confident explanations and demonstrations of manual handling techniques. Support learners during practical sessions, including correcting unsafe practice. Facilitate discussions and reflective learning with care staff. Evaluate learners’ understanding and performance through observation and questioning. Maintain accurate training records and identify when refresher training is needed. Deliver a short theoretical and practical training activity to peers, receiving feedback. Reflect on their own strengths and areas for development as a trainer.

Medication Management Train The Trainer Course Aim: To enable Managers and Senior Care Staff to confidently and competently deliver safe, effective, and engaging medication training to their care teams in accordance with best practice and regulatory requirements. Learning Objectives: By the end of this course, learners will be able to: Understand the legal and regulatory framework surrounding medication administration in care settings. Explain the principles of safe medication handling, including storage, administration, and record-keeping. Identify common types of medication errors and strategies to reduce risk. Demonstrate effective teaching techniques to deliver medication training to staff. Create and adapt medication training sessions tailored to the needs of their care team. Assess staff competency in medication management through observation and feedback. Use supporting documentation (e.g., MAR charts, audit tools) to reinforce safe practice. Recognise when to escalate concerns around medication errors or competency. Promote a positive learning culture around medication safety within their service.

Management training for Stonehouse Care, to include Mental Capacity Act, Safeguarding and Health and Safety for Managers. The Mental Capacity Act & Deprivation of Liberty Safeguards for Managers and Senior Staff By the end of the course, you will be able to: Explain your legal responsibilities under the MCA and DoLS. Apply the five statutory principles of the MCA in decision-making. Determine when and how to conduct a capacity assessment. Understand the Best Interests process and how to apply it. Identify when a deprivation of liberty occurs and how to seek authorisation. Recognise Worcestershire-specific procedures and contacts for DoLS referrals. Implement MCA-compliant record-keeping practices. Safeguarding Adults & Children: Responsibilities for Health & Social Care Managers & Seniors By the end of the course, you will be able to: Understand their legal responsibilities under key safeguarding legislation. Recognise the roles and duties of managers and senior staff in safeguarding adults and children. Know Worcestershire's local safeguarding procedures and reporting pathways. Be able to apply best practices in safeguarding supervision, record-keeping, and decision-making. Identify when and how to escalate safeguarding concerns effectively. Health & Safety for Health & Social Care Managers and Seniors By the end of the course, you will be able to: Understand their legal responsibilities under Health & Safety legislation. Recognise how key regulations apply to their role in Health & Social Care. Learn how to manage risks and create a safe working environment. Be aware of local Worcestershire requirements and guidance. Identify best practices for compliance and enforcement.

This 2 day course builds upon the basic knowledge and skills covered in the Level 2 course and is aimed at those who want to drive larger and more powerful powerboats and is a good step to progressing onto the Advanced course. This course covers the practical use of pilotage and passage planning by day on coastal waters using both traditional and electronic navigational techniques, boat preperation, cruising at planing speed, advanced boat handlingand man overboard drills. By the end of the course you will be able to plan and execute short coastal passages by day. It is strongly recommended that candidates hold a first aid certificate and a VHF/SRC operator's certificate. Power Courses Our powerboat training is currently delivered on an MCA coded 7.8m Ribcraft with a 200hp Suzuki four stroke outboard engine and an E-series Raymarine chart plotter. We maintain a 3:1 student to instructor ratio which allows our experienced RYA instructors to tailor courses to the various levels and needs on board and deliver at a manageable pace. All course costs include tea and coffee, waterproofs are available on request.

Providing the skills and background knowledge required of a competent powerboat driver, this is a beginner 2 day course . The course is split in half to cover theory and practical, where the theory is applied. subjects covered include low speed close quarters handling, man overboard recovery, an introduction to driving at planing speed, and collision regulations. By the end of the course you will be a self-sufficient powerboater in the right conditions and be aware of your own limitations and those of the craft. Power Courses Our powerboat training is currently delivered on an MCA coded 7.8m Ribcraft with a 200hp Suzuki four stroke outboard engine and an E-series Raymarine chart plotter. We maintain a 3:1 student to instructor ratio which allows our experienced RYA instructors to tailor courses to the various levels and needs on board and deliver at a manageable pace. All course costs include tea and coffee, waterproofs are available on request.

The WSET Level 2 Wine award course is suitable for anybody who has a serious interest in wine and wishes to broaden their knowledge in a structured way.  The WSET Level 2 Award in Wines has full accreditation from OfQual as a Level 2 Vocational Qualification. Through a combination of tasting and theory you will explore the factors that impact the style and quality of wine and learn how to describe wines with confidence. What the course covers Wine Tasting: Taste and describe wines using the WSET Systematic Approach to Tasting Food and Wine Matching: You will learn about the key considerations when matching food and wine successfully Wine Service and Storage: Learn the correct way to store and serve wine and recognise common faults found in wines Labelling: Learn how to decode and understand labels Factors influencing the Style of Wine: Study the factors influencing the style, quality and price of wine in the vineyard and winery Grape Varieties: You'll learn about the styles of wines produced by the key international red and white grape varieties (Chardonnay, Pinot Grigio, Sauvignon Blanc, Riesling, Cabernet Sauvignon, Pinot Noir, Merlot and Syrah/Shiraz) as well as the styles of wines made with 22 regionally important grape varieties grown in 70 wine regions (GI's) around the world Sparkling and Fortified wines: You will be taught how grape varieties and winemaking processes influence the style of wines in these two key wine categories Key Wine-Producing regions of the World: Learn about the main styles of wines from the key wine-producing regions. France, Germany, Italy, Spain, Portugal, USA, Argentina, Chile, Australia, New Zealand and South Africa Examination: The 1 hour, 50 multiple-choice question exam is taken in the afternoon of the final day of the course and the exam fee is included in the course cost. A mark of 55% required to pass. Certification: All students who pass will be issued with a certificate suitable for framing and a lapel pin. N.B. In addition to classroom teaching, students are expected to complete around 12 hours of private study in their own time. No prior wine knowledge is required however the course builds upon the WSET Level 1 Award in Wines course. It is not essential to complete Level 1 to join the Level 2 course but if you are a complete beginner you may wish to consider this option. We recommend you read the course specification document HERE for full details of the content, structure and assessment criteria. Any questions please get in touch. The course fee includes All WSET course materials including; Looking Behind the Label course manual, Study Guide, Specification book, and SAT ® Tasting Card Approx 40 delicious wines to taste including Champagne & Port The use of professional ISO tasting glasses 3 days of professional WSET tuition by a WSET Certified tutor Teaching of the WSET Level 2 Systematic Approach to Tasting Wine (SAT) ® which will enable you to analyse wines objectively and consistently Registration with WSET and all examination fees Internationally-recognised certificate and pin badge upon successful completion Practice multiple choice questions provided FREE OF CHARGE Comprehensive student support outside of class time should you have any questions before, during and after the course VAT at 20% (VAT receipt can be provided on request) Special Educational Needs Please make us aware if you have a condition that may mean you qualify for additional help during the exam such as dyslexia. Funding Funding for this course is available:  DEVELOP is the educational programme of The Drinks Trust, the drinks and hospitality industry charity. DEVELOP offers fully funded training and skills courses, delivered by industry-leading providers for people already working, or with an ambition to work, in the drinks and hospitality industry. Manchester Wine School has partnered with The Drinks Trust to bring courses free of charge to eligible students. All of the WSET courses are available for funding with DEVELOP. To learn more please visit the Drinks Trust website HERE Criteria of eligibility for DEVELOP funding: must be 18 or over, eligible to work in the UK, have a National Insurance Number, and be earning less than £26k/pa

The main learning outcomes of the course are: Describe the key reasons to manage safety and health in the workplace Define the key terms relating to safety and health Identify how the law can have an impact on safety and health in the workplace Describe how to assess, reduce and control risk in the workplace Identify workplace hazards and risks, their impact and how to manage them Identify how to evaluate and respond to an incident List the benefits and characteristics of an effective health and safety management system Describe the principles that underpin good safety and health performance

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.