Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Describe the components, protocols, and call flow of Cisco Packaged Contact Center Enterprise (PCCE) by referencing the discovery platform to prepare for further scripting and configuration activities. Run the CCE Bulk Import utility using the CCE Web Administration tool to develop a base line CCE configuration. Configure an advanced VoiceXML (VXML) application implementing DB lookup functionality and digit collection using Call Studio and CCE Scripting tools; present call data collected from the caller to the Agent desktop. Provision CCE to support Cisco Unified Communications Manager (CUCM) calls to the Contact Center using CUCM and CCE configuration tools. This functionality enables CCE Route Requests from CUCM to support contacts initiated from a CUCM managed device (Gateways, Phones, Line Side Interactive Voice Response [IVR] Ports). This functionality can also enable non-Contact Center calls and calls handled by Agents, whether existing or new. Access and deploy custom gadgets to the Finesse desktop using the CCE Web Administration tool to further enhance functionality of the Finesse Agent Desktop. Successfully deploy Mobile Agent in a CCE Environment. Successfully deploy Post Call Survey in a CCE Environment. The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution. PCCE Review Review PCCE Architecture and Components Review PCCE Protocols Introducing Bulk Import Tools Use the PCCE Bulk Import Tool Use Bulk Import Templates Configuring Advanced Scripting and CCE Data Exchange Design for Advanced Scripting CCE Data Exchange Cisco Unified Communications Manager Initiated Call Flows Understand Transfer Types and Cisco Unified Custom Voice Portal (CVP) Call Flow Models Describe Subsequent Transfers Using Gadgets to Customize the Finesse Desktop Obtain Finesse Custom Gadgets Deploy Finesse Custom Gadgets Implementing Mobile Agent Examine Mobile Agent Functionality Identify Mobile Agent Architecture and Components Implementing Post Call Survey Examine Post Call Survey Functionality Configure Post Call Survey Lab practice Review Discovery Navigate CCE Discovery Architecture and Components Import Bulk Data Create a VXML Application Using Call Studio Configure Precision Queues Create a CCE Routing Script Customize the Finesse Desktop Test Your Call Flow Configure Cisco Unifi
This is a hands-on comprehensive course for beginners and in just four hours, this course will teach you Cosmos DB concepts and environment. You will be able to create an account, change configurations according to best practices, and add/modify data using UI. Gain a fair understanding of Azure Cosmos DB Service with the help of this course.
Duration 2 Days 12 CPD hours This course is intended for Applications consultants, business analysts, business process owners, developer consultants, help desk consultants, project managers, and technology consultants. Overview This course will prepare you to: Give an overview of the S/4HANA embedded analytics architecture Explain the analytical offerings per user type Give an Introduction to SAP Best Practices for Analytics with SAP S/4HANA Explain the integration scenarios with SAP Business Warehouse In this course, students will gain an overview of the S/4HANA embedded analytics real-time operational reporting, its offerings per user type for the S/4HANA 610 and its integration with SAP Business Warehouse. Module 1 S/4HANA and S/4HANA embedded analytics introduction Module 2 S/4HANA embedded analytics architecture overview Module 3 Analytical Consumption Module 4 SAP Best Practices for Analytics with SAP S/4HANA Module 5 SAP Business Warehouse Integration Scenarios
Duration 5 Days 30 CPD hours This course is intended for This course is for administrators and users who are responsible for planning, administrating and configuring an IBM FileNet P8 Platform system Overview Introduction to IBM FileNet P8 Platform - IBM FileNet P8 Platform features - IBM FileNet P8 Platform integration options - IBM FileNet P8 Platform components - IBM FileNet P8 Platform solutions Architecture and domain structures - IBM FileNet P8 Platform Architecture - Explore the core IBM FileNet P8 Platform applications - Locate P8 domain structures - Use IBM Content Navigator Manage logging - View and archive system logs - Configure trace logging Configure auditing - Create audit definitions - Prune audit entries Manage storage areas - Create a file storage area - Create a storage policy - Create an advanced storage area Build an object store - Create JDBC data sources for an object store - Create an object store - Add the repository to an IBM Content Navigator desktop Create property templates and classes - Create a choice list - Create property templates - Create document and folder classes Modify classes and properties - Change the property template name - Modify a choice list - Work with metadata dependencies Use events to trigger actions - Create a subscription with an event action - Update the event action with new code module Configure security for IBM FileNet P8 assets - Configure initial object store security - Use the Security Script wizard - Configure default instance security - Configure security inheritance - Implement designer group access - Configure role-based access Use bulk operations - Use bulk actions to modify security for multiple documents - Use bulk operations to cancel checkout of documents Configure content-based retrieval searches - Register IBM Content Search Services - Configure index partitioning - Configure content-based indexes - Create content-based searches Work with sweeps - Configure a bulk move content job - Create a disposal policy - Create a content migration policy Move IBM FileNet P8 Platform applications between environments - Configure a destination environment - Create a source environment - Export the FileNet P8 application assets - Convert and analyze the FileNet P8 assets - Import the application assets - Run a change impact analysis in command line Introduction to IBM FileNet P8 content services containers - IBM FileNet P8 content services containers - Benefits of containers - Considerations when choosing containers Organize content across the enterprise - Plan for Multitenancy - Isolate content in an IBM FileNet P8 platform system This course teaches you the configuration and administration of an IBM FileNet P8 Platform 5.5.x system. It introduces you to the key concepts of IBM FileNet P8 Platform architecture and organizing the content across the enterprise. You will learn how to build content repositories, configure metadata, create storage areas, manage security, logging, and auditing, run bulk processing, use the sweep framework, extend the functionality with Events and Subscription, migrate and deploy FileNet P8 assets between environments, and configure content-based retrieval searches Introduction to IBM FileNet P8 Platform IBM FileNet P8 Platform features IBM FileNet P8 Platform integration options IBM FileNet P8 Platform components IBM FileNet P8 Platform solutions Architecture and domain structures IBM FileNet P8 Platform Architecture Explore the core IBM FileNet P8 Platform applications Locate P8 domain structures Use IBM Content Navigator Manage logging View and archive system logs Configure trace logging Configure auditing Create audit definitions Prune audit entries Manage storage areas Create a file storage area Create a storage policy Create an advanced storage area Build an object store Create JDBC data sources for an object store Create an object store Add the repository to an IBM Content Navigator desktop Create property templates and classes Create a choice list Create property templates Create document and folder classes Modify classes and properties Change the property template name Modify a choice list Work with metadata dependencies Use events to trigger actions Create a subscription with an event action Update the event action with new code module Configure security for IBM FileNet P8 assets Use the Security Script wizard Configure default instance security Configure security inheritance Implement designer group access Configure rolebased access +O35Use bulk operations Use bulk actions to modify security for multiple documents Use bulk operations to cancel checkout of documents Configure content-based retrieval searches Register IBM Content Search Services Configure index partitioning Configure contentbased indexes Create contentbased searches Work with sweeps Configure a bulk move content job Create a disposal policy Create a content migration policy Move IBM FileNet P8 Platform applications between environments Configure a destination environment Create a source environment Export the FileNet P8 application assets Convert and analyze the FileNet P8 assets Import the application assets Run a change impact analysis in command line Introduction to IBM FileNet P8 content services container IBM FileNet P8 content services containers Benefits of containers Considerations when choosing container Organize content across the enterprise Plan for Multitenancy Isolate content in an IBM FileNet P8 platform system
In this course, you will learn to create Kafka Streams microservices using the Spring cloud framework. This is an example-driven course, and you will learn to use Confluent Kafka distribution for all the examples. By the end of this course, you will learn to create Kafka Streams microservices using different types of serializations, Confluent schema registry, and creating stateless and stateful event processing applications.
Are you interested in learning and deploying applications at scale using Google Cloud platform? Do you lack hands-on exposure when it comes to deploying applications and seeing them in action? Then this course is for you. You will also learn microservices and event-driven architectures with real-world use case implementations.
Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre. Overview After completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre The course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects. The Data Centre, it?s Importance and Causes for DowntimeData Centre Standards and Best PracticesData Centre Location, Building and Construction Selecting appropriate sites and buildings and how to avoid pitfalls Various components of an effective data centre and supporting facilities setup Raised Floor/Suspended Ceiling Uniform, concentrated and rolling load definitions Applicable standards Raised Floor guidelines Signal Reference Grid, grounding of racks Disability act and regulations Suspended ceiling usage and requirements Light Standards Light fixture types and placement Emergency lighting, Emergency Power Supply (EPS) Power Infrastructure Power infrastructure layout from generation to rack level ATS and STS systems Redundancy levels and techniques Three-phase and single-phase usage Power distribution options within the computer room Power cabling versus bus bar trunking Bonding versus grounding Common Mode Noise and isolation transformers Distribution boards, form factors and IP-protection grades Power quality guidelines Real power versus apparent power How to size and calculate load in the data centre Generators Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option Battery types, correct selection and testing Thermo-graphics Electro Magnetic Fields Electrical fields and magnetic fields definitions and units of measurements Sources of EMF Effects of EMF on human health and equipment (H)EMP Standards EMF shielding solutions Equipment Racks Rack standards, properties and selection criteria Security considerations Power rail/strip options Cooling Infrastructure Temperature and humidity recommendations Cooling measurement units and conversion rates Sensible and latent heat definitions Differences between comfort and precision cooling Overview of different air conditioner technologies Raised floor versus non-raised floor cooling Placement of air conditioner units and limitations to be observed Supplemental cooling options Cold aisle/hot aisle containment Water Supply Importance of water supply and application areas Backup water supply techniques Designing a Scalable Network Infrastructure The importance of a Structured Cabling System Planning considerations Copper and Fiber cable technology and standards ANSI/TIA-942 Cabling hierarchy and recommendations Testing and verification SAN storage cabling Network redundancy Building-to-building connectivity Network monitoring system requirements Fire Suppression Standards for fire suppression Detection systems Various total flooding fire suppression techniques and systems, their benefits and disadvantages Handheld extinguishers Signage and safety Regulatory requirements and best practices Data Centre Monitoring Data centre monitoring requirements EMS versus BMS Water leak detection systems Notification options and considerations Operational Security and Safety Practices Data centre security layers Physical, infrastructure and organisational security Safety measures and essential signage Labelling Choosing a labelling scheme Recommended labelling practices Network labelling Documentation How to setup proper documentation Document management policies and procedures Cleaning Cleaning practices for the data centre MTBF/MTTR Standards and definitions Calculation models The ?real? value Maintenance Contracts/SLA/OLAEXAM: Certified Data Centre Professional Additional course details: Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
This course is perfect for quality assurance professionals who want to step into automation testing with Cypress. You will learn Cypress from scratch and become a specialist in building a solid Cypress automation framework to test any real-world web application.
Duration 3 Days 18 CPD hours This course is intended for This course is designed for Administrators who need to setup, configure and manage SharePoint Online as part of their Office 365 Administration. Overview After completing this course, students will gain the skills to: - Understand the architecture of SharePoint Online - Have knowledge of all the components in SharePoint Online - Have on hands on experience configuring the components of SharePoint Online - Have hands on experience configuring the options - Work with Site Collections and storage options - Manage user profiles and social profiling - Understand and configure data connectivity in SharePoint Online - Build a taxonomy structure - Understand and configure Search in SharePoint Online - Configure and deploy apps - Understand and define Enterprise content management and data loss prevention. - Configure additional options and features in SharePoint Online such as Information Rights Management This course will introduce the audience to SharePoint Online Administration in Office 365 and explain and demonstrate the configuration options for SharePoint Online. The course is appropriate for existing SharePoint on-premises administrators and new administrators to Office 365 who need to understand how to correctly setup SharePoint Online for their company. The course will also help SharePoint on-premise administrators understand the differences between SharePoint on-premises and SharePoint Online. 1 - INTRODUCTION TO OFFICE 365 AND SHAREPOINT ONLINE Introduction to the Office 365 Administration Center Configure Reporting Accessing SharePoint management tools Accessing security and compliancy Managing Office 365 and SharePoint Online with PowerShell Comparing On Premises SharePoint with SharePoint Online User identity in Office 365 and SharePoint Online Manging user domains Building Hybrid scenarios OneDrive and Sites redirection Yammer redirection Understand hybrid search Hybrid business data connectivity Hybrid taxonomy 2 - WORKING WITH SITE COLLECTIONS Introduction to classic and modern admin centers Creating Site Collections Defining ownership and security for site collections Configuring Storage Configure External Access to site collections Recovering site collections Configure external sharing Managing site collections with PowerShell 3 - MANAGING USER PROFILES Overview of the profile service Defining profile properties Map profile properties to a term store Creating custom profile properties Managing audiences Creating audiences Managing user profile policies Configure trusted my site host locations Configure preferred search center locations Defining read access permission levels Configuring newsfeed options Setup email notifications Configure my site cleanup 4 - WORKING WITH DATA CONNECTIONS Introduction to Data Connections Overview of PowerApps, Flow and PowerBi Overview of the business connectivity service Introduction to BDC definition files Creating BDC definition files Introduction to the secure store service Configuring the secure store service Creating secure store target application settings Configure connections to cloud services Configure connections to on-premises services Tools to build data connections Creating external content types Building external lists using external data 5 - MANAGING THE TERM STORE Overview of the term store Understanding terms and life cycle management Creating term groups Creating the term store Creating Term Sets in the UI Creating Term Sets via importing via a CSV Creating terms in the UI Creating terms via PowerShell and CSOM Manage terms with synonyms and pinning Configure delegated administration 6 - CONFIGURING SEARCH An Introduction to the search service Classic versus Modern search experience Understanding Managed Properties Create Managed Properties Manage Authoritative pages Understand Result sources Create and configure result sources Understand Query rules Promoting results through query rules Remove search results from the index Exporting search configurations Importing search configurations 7 - CONFIGURING APPS An Introduction to Apps Understanding the App Catalog Building the App catalog Adding Apps to the catalog Add Apps to your SharePoint sites Adding Apps via the marketplace store Manage App licensing Configure store access settings Monitoring app usage 8 - ENTERPRISE CONTENT MANAGEMENT IN SHAREPOINT ONLINE An Introduction to ECM in SharePoint Online Components of ECM Office 365 versus classic compliancy Understanding In-Place records management Configure In-Place records management Understanding the records center Build and configure a records center Understanding the compliancy policy center Build a compliancy policy center and configure policies Discover the security and compliancy center Configure an eDiscovery center Build an eDiscovery case Understand data loss prevention Build a data loss prevention policy and query Working with classification and data governance 9 - MANAGE OPTIONS FOR SHAREPOINT ONLINE Configure OneDrive features Configure use of Yammer or Newsfeeds Understand Information Rights Management Configure Information Rights Management Define site classification options Understand early release options for Office 365 Configure Early release options for your Office 365 tenant Manage Access Control Additional course details: Nexus Humans 55238 SharePoint Online for Administrators training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55238 SharePoint Online for Administrators course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Database DesignersSupport EngineerTechnical AdministratorDatabase AdministratorsData Warehouse Administrator Overview Use Oracle Restart to manage components.Upgrade database to Oracle Database 12c.Install Oracle Grid Infrastructure for a Standalone Server.Create a container database.Create an Oracle DatabaseInstall Oracle Database 12c software.Monitor the Database.Manage Database Performance.Implement Database Auditing.Configure the Database Instance Such That Resources Are Appropriately Allocated Among Sessions and Tasks.Schedule Jobs to Run Inside or Outside of the Database.Configure Oracle Net Services.Configure your Database For Backup and Recovery Operations.Describe Oracle Database Architecture.Manage the Oracle Database Instance.Manage Oracle Database Storage structures. This course will will teach you about the Oracle Database architecture and you will discover how to effectively manage an Oracle Database instance. You will also be provided key information on how to install and administer Oracle Database 12c. This course will will teach you about the Oracle Database architecture and you will discover how to effectively manage an Oracle Database instance. You will also be provided key information on how to install and administer Oracle Database 12c.