686 Advocate courses

Diploma in Elderly Care Description: Do you want to provide expert care and support for your elderly loved ones? Are you considering a career in social care? This Diploma in Elderly Care is designed to introduce the role and responsibilities of an elderly carer, helping you gain the practical skills and knowledge you need to meet the psychosocial and well-being needs of vulnerable elder people. Whether you're a live-in carer, or are considering working in a nursing home, this elderly care course aims to train you how to care for older people in all working environments. You will learn how to provide support for vulnerable people who can no longer live independently, and will explore the difficulties and challenges you will face while caring for elderly adults. Key topics include health and safety, outdoor activities and common illnesses. You'll also learn how to care for elderly people suffering from dementia. Enrol in this online course today and kickstart your career in health and social care. Course Preview Who is this Elderly Care course for? Care professionals who want to improve their elderly care skills and management. People who have the interest to become part of the geriatric/elderly care. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test for the old version of this course, and no test is required for updated version. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career path: The Diploma in Elderly Care is a useful qualification to possess, and would be beneficial for the following careers: Ageing Services Administrators Caregivers Geriatric Care Experts Geriatric Case Managers Social Workers Updated Version - Diploma in Elderly Care Module 1 Dealing And Caring Elderly Module 1 Dealing And Caring Elderly 00:15:00 Module 2 Risk Factors Module 2 Risk Factors 00:11:00 Module 3 Safeguarding The Health Of The Elderly Module 3 Safeguarding The Health Of The Elderly 00:18:00 Module 4 Caring for Elderly Diagnosed of Dementia Module 4 Caring for Elderly Diagnosed of Dementia 00:40:00 Module 5 Top Outdoor Elderly Activities Module 5 Top Outdoor Elderly Activities 00:14:00 Module 6 The Basics Of Caring For The Elderly Pressure Sores Module 6 The Basics Of Caring For The Elderly Pressure Sores 00:11:00 Module 7 Mental Health Basics Module 7 Mental Health Basics 00:09:00 Module 8 Effective Caring For Your Elderly Relative Home Help Module 8 Effective Caring For Your Elderly Relative Home Help 00:20:00 Module 9 Are you Resilient Module 9 Are you Resilient 00:14:00 Module 10 Caring For The Elderly- A Stressful Job Module 10 Caring For The Elderly- A Stressful Job 00:25:00 Module 11 Healthy Relationships Module 11 Healthy Relationships 00:09:00 Module 12 Listening To Your Parents Even Now Module 12 Listening To Your Parents Even Now 00:21:00 Module 13 The Caregiver Enemy No 1 Module 13 The Caregiver Enemy No 1 00:14:00 Module 14 Taking Care Of Yourself As Well As The Elderly Vacation And Respite Module 14 Taking Care Of Yourself As Well As The Elderly Vacation And Respite 00:15:00 Assignment Assignment - Diploma in Elderly Care 2 weeks Certificate and Transcript Order Your Certificates and Transcripts 00:00:00 Old Version - Diploma in Elderly Care Introduction To Guide To Dealing And Caring Elderly 01:00:00 Caring For Elderly Parents or Relatives While Keeping Your Money 00:30:00 How To Handle Bad Behaviour Problems By Elderly Parents 00:30:00 Effective Caring For Your Elderly Relative's: Home Help 00:30:00 Going to A Better Place 00:15:00 Listening to Your Parents Even Now 00:30:00 Way To Improve Quality Of Life For Your Senior 00:30:00 The Basics Of Caring For The Elderly: Pressure Sores 00:30:00 The Golden Rule Of Caring For The Elderly Revealed! 00:30:00 Caring for Elderly Diagnosed of Dementia 02:00:00 The Greatest Loss Of Them All 00:30:00 Watching Your Step: Avoiding And Dealing With Falls Whilst Caring For The Elderly 00:30:00 Caring For The Elderly- A Stressful Job 00:30:00 4 Most Common Ailments Affecting The Elderly 01:00:00 Top Outdoor Elderly Activities 00:30:00 Safeguarding The Health Of The Elderly 00:30:00 Taking Care Of Yourself As Well As The Elderly: Vacation And Respite 00:30:00 The Caregiver's Enemy No.1 00:15:00 Mental Health Basics 00:30:00 Are you Resilient 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:30:00 When Do You Need to See a Professional? 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Elderly Care 00:20:00 Final Exam Final Exam- Diploma in Elderly Care 00:20:00

Dyslexia: Dyslexia Awareness Diploma Are you or someone you know struggling with dyslexia? Do you feel frustrated by the challenges it poses and wish there was a way to overcome them? Look no further! Welcome to the Dyslexia course. The Dyslexia course is designed to transform the way you understand and navigate dyslexia. Our expert instructors have carefully crafted this Dyslexia course to provide you with techniques and tools to overcome common challenges associated with dyslexia. Our Dyslexia course is developed by leading industry professionals. This Dyslexia course is packed with cutting-edge research and evidence-based strategies to help you understand dyslexia on a deeper level. Gain valuable insights into the neurological basis of dyslexia and discover how to leverage your strengths to excel in various areas of your life. Through this Dyslexia course Learn proven methods for improving necessary skills, enabling you to thrive academically, professionally, and personally. After completing our Dyslexia course you will be more productive at work. Special Offers of this Dyslexia: Dyslexia Course This Dyslexia: Dyslexia Course includes a FREE PDF Certificate. Lifetime access to this Dyslexia: Dyslexia Course Instant access to this Dyslexia: Dyslexia Course Get FREE Tutor Support to this Dyslexia: Dyslexia Course Dyslexia: Dyslexia Awareness Diploma This Dyslexia: Dyslexia course is ideal for you if you want to learn more about the topic in detail. We've separated the Dyslexia course into multiple lectures, covering all essential elements of Dyslexia. This exclusive Dyslexia course provides learners with the skills and industry knowledge to further their careers in the healthcare industry. Don't miss this chance. Enrol in our Dyslexia course now. Don't let dyslexia hold you back any longer. Embrace your unique strengths and unlock your true potential with Dyslexia. Enrol in our Dyslexia course now! Who is this course for? Dyslexia: Dyslexia Awareness Diploma The Dyslexia course is designed for individuals who are dealing with dyslexia, as well as parents, educators, and professionals who work with dyslexic individuals. This Dyslexia course is suitable for Individuals with Dyslexia, Parents, Caregivers, Educators, and Teachers. Requirements Dyslexia: Dyslexia Awareness Diploma To enrol in this Dyslexia: Dyslexia Awareness Course, students must fulfil the following requirements. To join in our Dyslexia: Dyslexia Course, you must have a strong command of the English language. To successfully complete our Dyslexia: Dyslexia Course, you must be vivacious and self driven. To complete our Dyslexia: Dyslexia Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Dyslexia: Dyslexia Course. Career path Dyslexia: Dyslexia Awareness Diploma Completing the Dyslexia: Dyslexia course can open up various career paths and opportunities for individuals interested in working with dyslexic individuals or in the field of dyslexia support. Here are some potential career paths related to this Dyslexia course: Dyslexia Tutor Special Education Teacher Advocate for Dyslexia Awareness Dyslexia Specialist

Mental Health Support Worker, Wellbeing & Child Psychology - CPD Certified Would you consider working as a mental health support worker? If so, you should take this Mental Health Support Worker course to increase your knowledge of the subject. An overview of a mental health support worker is what you will learn. You can comprehend several forms of disorders by taking this course on being a mental health support worker. You will learn about self-harm, suicide, and various therapies in the Mental Health Support Worker course. Also, you will study the law and legislation related to mental health support workers. Learning Outcomes You will acquire knowledge about Mental Health Support Worker You will Understand Childhood and Adolescent Psychiatric Disorders from the Mental Health Support Worker course. Mental Health Support Worker will teach you about Stress and different types of Disorders. Mental Health Support Worker will teach you why people do Self-Harm and Suicide You can treat Mental Illness with Medication. You will gain knowledge about Mental Health Support Worker Laws and Mental Health Systems. Enrol right away in our Mental Health Support Worker, Wellbeing & Child Psychology course to learn the basics of this career and realise your full potential! Mental Health Support Worker, Wellbeing & Child Psychology - CPD Certified Are you ready to become a Mental Health Support Worker and make a real difference in people's lives? Our Mental Health Support Worker, Wellbeing & Child Psychology course provides essential knowledge on various mental health disorders, Wellbeing & Child Psychology. You’ll explore topics like self-harm, suicide, and therapeutic approaches, crucial for a Mental Health Support Worker. Additionally, you'll study the laws and legislation that guide Mental Health Support Workers. Gain expertise in Wellbeing & Child Psychology and embark on a rewarding career! Enroll today in our Mental Health Support Worker, Wellbeing & Child Psychology Worker course and unlock your potential in this meaningful field. Who is this course for? Mental Health Support Worker, Wellbeing & Child Psychology - CPD Certified Anybody looking to advance their knowledge and abilities can benefit greatly from this training on Mental Health Support Workers. Requirements Mental Health Support Worker, Wellbeing & Child Psychology - CPD Certified To enrol in this Course, students must fulfil the following requirements. To join in our Course, you must have a strong command of the English language. To complete our Mental Health Support Worker, Wellbeing & Child Psychology Course, you must be vivacious and self driven. To complete our Mental Health Support Worker, Wellbeing & Child Psychology Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Mental Health Support Worker, Wellbeing & Child Psychology Course. Career path Mental Health Support Worker, Wellbeing & Child Psychology - CPD Certified Mental Health Support Worker will help you enter in various job section such as: Mental Health Support Worker Mental Health Advocate Psychosocial Support Specialist Community Outreach Worker Crisis Intervention Counselor

Register on the Care Home General Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Care Home General Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Care Home General Manager Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Care Home General Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Health and Social Care Introduction to Health and Social Care 00:18:00 Module 02: Goals of Care Goals of Care 00:14:00 Module 03: Planning Care With the Individual in Need Planning Care With the Individual in Need 00:23:00 Module 04: Safeguarding Vulnerable Individuals Safeguarding Vulnerable Individuals 00:51:00 Module 05: Concept Care Mapping Concept Care Mapping 00:21:00 Module 06: Implementing and Evaluating the Care Plan Implementing and Evaluating the Care Plan 00:24:00 Module 07: Advance Care Planning Advance Care Planning 00:26:00 Module 08: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:34:00 Module 09: Motivation and Counselling Motivation and Counselling 00:21:00 Module 10: Important Principles and Policies in Health and Social Care Work Important Principles and Policies in Health and Social Care Work 00:22:00 Module 11: Maintaining Medical Records Maintaining Medical Records 00:24:00 Module 12: Confidentiality and Record-Keeping Confidentiality and Record-Keeping 00:15:00 Mock Exam Mock Exam- Care Home General Manager 00:20:00 Final Exam Final Exam- Care Home General Manager 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

DASA DevOps Professional: Enable and Scale DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why

DASA DevOps Professional: Enable and Scale: In-House Training DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why

How to safeguard vulnerable adults from abuse and exploitation is thoroughly covered in a Safeguarding Adults training session. So, get the expertise and necessary knowledge you require to stand out in your respective field from our exclusive course. Through this online training, caregivers will learn to look for indications of abuse or neglect and create plans to reduce any risks. This course covers the legal ramifications of safeguarding methods and best practices for communicating with vulnerable individuals and their families. The trainer will demonstrate how to manage challenging situations using effective examples, and participants will leave with the knowledge and abilities needed to react promptly and responsibly in an emergency. Finally, the training will give participants in caring jobs insightful information on self-care techniques, enabling them to manage their emotions while performing their duties. So, what to lose? Join our comprehensive course now. What you will discover are the following: Learn the concept and implementation of adult protection Acquire a thorough understanding of legal protection. Know what abuse and neglect are Understand the policies, roles and responsibilities for safeguarding adults Know more about the value of communication in healthcare Learn how to respond to information sharing and disclosure. Course Significant Points: Accredited CPD course Exam retakes are unlimited, and tutoring is available. Easy access to course materials guaranteed learning satisfaction Lifetime access and 24/7 support Self-paced online course modules Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the Course:- Module 01: An Introduction to Safeguarding of Adults Module 02: Safeguarding Legislations Module 03: Understanding Abuse and Neglect Module 04: Safeguarding Adults Policy, Roles and Responsibilities Module 05: Understanding the Importance of Communication in Care Module 06: Sharing Information and Responding To a Disclosure Module 07: Reporting Your Concern CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training is ideal for the following: Holistic counsellor. Care providers. Interested in protecting those who are weaker than others? Requirements To enrol in this Diploma in Safeguarding Adults Training course, all you need is a basic understanding of the English Language and an internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: Safeguarding Officer: £25,000 to £40,000 per year Adult Support Worker: £20,000 to £26,000 per year Safeguarding Team Coordinator: £28,000 to £35,000 per year Care Quality Assurance Officer: £26K to £38K per year Adult Advocacy Specialist: £22K to £30K per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview It is projected that the number of dementia patients will rise to 6 million people by 2040 in the UK. To cater to such a large number of people, a large number of skilled workforce is required. If you care currently looking for well-paid career with high demand, this sector will be a good call for you. You can learn the vitals of pursuing a career in this sector with our exclusive Dementia Awareness Course. This course is packed with valuable information on dementia. From the informative modules, you will learn about the different types and stages of dementia. The course will enable you to understand both pharmaceutical and psychological treatments for dementia. Furthermore, you will be able to attain the expertise required for dementia care. In addition, the course will ensure you are well aware of the dementia care act and legislation. Course Preview Learning Outcomes Learn about the different types and stages of dementia Build the expertise to assess dementia Gain an in-depth understanding of the pharmaceutical and psychological treatment for dementia Acquire the skills required for providing care to dementia patients Familiarise yourself with the dementia care act and legislation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Caregiving for Dementia Dementia Assessment Who Should Take this Dementia Awareness Course?? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Dementia Awareness Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Dementia Awareness Course Certification After completing and passing the Dementia Awareness Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Dementia Awareness Course will equip you with effective skills and abilities and help you explore career paths such as  Caregiver Social Worker Care Home Worker Module 01: Defining Dementia Defining Dementia 00:25:00 Module 02: The Brain and How Dementia Affects It The Brain and How Dementia Affects It 00:20:00 Module 03: Types of Dementia Types of Dementia 00:20:00 Module 04: Stages of Dementia Stages of Dementia 00:20:00 Module 05: Assessing Dementia Assessing Dementia 00:25:00 Module 06: Pharmaceutical Treatment for Dementia Pharmaceutical Treatment for Dementia 00:25:00 Module 07: Psychological Treatment for Dementia Psychological Treatment for Dementia 00:25:00 Module 08: Raising Awareness and Preventing Dementia Raising Awareness and Preventing Dementia 00:25:00 Module 09: Caregiving for Dementia Caregiving for Dementia 00:20:00 Module 10: Dementia Care: Acts and Legislation Dementia Care Acts and Legislation 00:20:00 Assignment Assignment - Dementia Awareness 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Start a transformative journey with our 'Dementia Training Certificate (Awareness and Prevention)' course. This enlightening programme offers a comprehensive exploration of dementia, blending theoretical knowledge with practical strategies for care. Engage with a curriculum that spans from the fundamental concepts of dementia to the nuances of living with this condition. This course illuminates the complex landscape of dementia care, ethics, and prevention, equipping learners with the insights necessary to make a meaningful impact in this field. Learning Outcomes: Develop a comprehensive understanding of dementia, including its causes, symptoms, and impact on individuals and society. Gain awareness of attitudes and societal perspectives toward dementia, fostering empathy and sensitivity in interactions with individuals affected by dementia. Acquire knowledge of strategies for dementia prevention, early detection, and effective caregiving. Understand the legal, ethical, and safeguarding considerations related to dementia care. Explore the societal and economic impact of dementia, highlighting the need for support systems and resources. Develop a deeper understanding of living with dementia and the challenges faced by individuals and their families. Why buy this Dementia Training Certificate (Awareness and Prevention)? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Dementia Training Certificate (Awareness and Prevention) you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Healthcare professionals seeking to enhance their understanding of dementia care. Family members of individuals diagnosed with dementia, looking for guidance and support. Social workers aiming to provide more effective assistance to elderly populations. Policy makers and advocates focused on improving dementia-related healthcare systems and laws. Students in medical and healthcare fields aspiring to specialise in geriatric care or neurology. Prerequisites This Dementia Training Certificate (Awareness and Prevention) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Dementia Care Coordinator: £28,000 - £35,000 Annually Geriatric Nurse: £25,000 - £40,000 Annually Social Worker (Elderly Care): £24,000 - £40,000 Annually Healthcare Policy Analyst: £30,000 - £50,000 Annually Neurologist: £60,000 - £102,000 Annually Gerontologist: £30,000 - £70,000 Annually Course Curriculum Dementia Training Certificate (Awareness and Prevention) Introduction to Dementia 00:10:00 Status of Dementia 00:10:00 Attitudes Toward Dementia 00:15:00 Awareness and Prevention of Dementia 00:10:00 Law, Ethics and Safeguard Regarding Dementia 00:10:00 Strategies for Caring 00:10:00 The Cost of Dementia 00:05:00 Drug for Dementia 00:10:00 Living with Dementia 00:05:00 Mock Exam Mock Exam - Dementia Training Certificate (Awareness and Prevention) 00:20:00 Final Exam Final Exam - Dementia Training Certificate (Awareness and Prevention) 00:20:00