1129 Administrative Assistant courses in Cardiff delivered On Demand

Behind every organised business is someone who knows where everything is—even when others don’t. The Secretary 8-in-1 Premium Courses Bundle takes a structured dive into the daily tasks that keep things running: scheduling, communication, file management, and more. From Excel spreadsheets to polite yet firm phone calls, it’s all here. Whether you’re assisting a manager, working remotely, or simply keeping the office calm amidst chaos, this bundle blends admin foundations with essential soft skills. Learn the art of managing online meetings, data entry with precision, and delivering messages that don’t go in one ear and out the other. Learning Outcomes: Manage online meetings and schedules with accuracy. Input and organise data using basic Excel functions. Communicate clearly via email, chat, and phone. Apply telephone etiquette in business communication. Support executive tasks with admin and assistant tools. Handle internal communication and negotiation with care. Who is this Course For: Aspiring or current administrative professionals. Office assistants wanting more structured training. Virtual assistants working remotely across teams. Receptionists handling digital and telephone communication. Jobseekers aiming for office-based support roles. Freelancers handling client data and meetings. Business owners needing assistant-level organisation. Team members improving internal communication skills. Career Path: Secretary – £20,000–£30,000 per year Virtual Assistant – £22,000–£32,000 per year Administrative Assistant – £21,000–£28,000 per year Data Entry Officer – £20,000–£26,000 per year Office Coordinator – £25,000–£32,000 per year Receptionist – £19,000–£25,000 per year

Whether you’re updating a spreadsheet, writing a formal letter, or creating a PowerPoint worthy of applause, this Microsoft Office Specialist (MOS) bundle has your digital desk drawer sorted. From MS Word to SQL, each module is designed to sharpen your command of the Office suite and its closely linked technologies. You'll learn to glide through Excel formulas, structure Access databases, interpret dashboards with Power BI, and manage projects with confidence in MS Project. It's not about just knowing where the buttons are—it’s about knowing what to do with them. Learning Outcomes: Navigate Microsoft Office tools with confidence and accuracy. Build and analyse data using Excel and Power BI. Create structured databases using MS Access. Write, edit and format documents professionally in Word. Prepare and present slides with clarity in PowerPoint. Organise communication and schedules using Outlook effectively. Who is this Course For: Office workers looking to improve everyday digital workflow. Admin assistants needing structured Microsoft Office training. Professionals handling reports, data, and communications. Beginners aiming to develop foundational Microsoft Office skills. Jobseekers wanting up-to-date tech proficiency. Small business owners managing documents and communication. Team leaders coordinating tasks via Outlook or MS Project. Anyone curious about Power BI and data presentation. Career Path: Administrative Assistant – £21,000–£28,000 per year Data Entry Clerk – £20,000–£25,000 per year Office Manager – £28,000–£40,000 per year Project Administrator – £25,000–£32,000 per year Business Analyst (with Power BI) – £38,000–£52,000 per year IT Support Assistant – £22,000–£30,000 per year

The Public Administration Mini Bundle pulls together the essentials behind well-oiled governance—without overcomplicating things. From administrative structure to business law and economics, this bundle addresses the mechanics of organised systems and the rules that hold them together. With modules in HR and compliance-related topics, it's a solid foundation for understanding workplace conduct, policy, and financial context. If you’re the kind of person who keeps forms filed alphabetically and policies highlighted for fun—well, this might be dangerously enjoyable. ✅ Learning Outcomes Develop strong administrative techniques for structured office operations. Understand how business law supports public and internal governance. Learn basic economics relevant to public service decisions. Explore HR responsibilities including communication and team conduct. Recognise organisational processes for maintaining ethical boundaries. Navigate documents and workflows using admin best practices. ✅ Who is this Course For Admin staff in government or public-facing organisations. HR professionals exploring regulatory or administrative structures. Entry-level civil service applicants needing foundational knowledge. Assistants supporting compliance or workplace governance policies. Office managers involved in public service departments. Students interested in law, economics or organisational functions. Clerical workers involved in public documentation and reporting. Team leads managing basic workplace structures and workflow. ✅ Career Path Administrative Officer – £26,000 average UK salary HR Assistant – £25,500 average UK salary Public Sector Administrator – £28,000 average UK salary Compliance Support Officer – £30,000 average UK salary Legal Administrative Assistant – £27,000 average UK salary Government Operations Clerk – £25,500 average UK salary

The Functional Skills Mini Bundle delivers straightforward knowledge across essential topics—maths, English, IT, Microsoft Project, and self-organisation. If you've ever wondered when you’d use algebra again or struggled with that oddly formatted email, this one’s for you (and your future spreadsheet). It’s smart, clear and focused—perfect for building a solid academic and administrative foundation. Whether you’re brushing up on core subjects or preparing to be more organised than your calendar suggests, this bundle covers essential functions that play well in almost every environment—digital or otherwise. Learning Outcomes: Improve English reading, writing, and structured communication skills. Gain confidence in everyday numeracy and problem-solving concepts. Learn IT fundamentals with a focus on usability and clarity. Explore Microsoft Project structure and time-based task allocation. Understand how to prioritise tasks and meet planned objectives. Strengthen essential workplace and study-related digital skills. Who is this Course For: Job seekers needing a refresher on key academic subjects. Students aiming to build confidence in English and maths. Individuals looking to manage time and tasks more effectively. Beginners exploring the basics of information technology. Professionals wanting clarity in project management software. Anyone needing structured learning across core skill areas. Career changers preparing for office-based digital roles. Learners interested in self-organisation and efficient planning. Career Path: Administrative Assistant – £24,000/year Project Coordinator – £29,000/year Data Entry Officer – £23,500/year IT Support Assistant – £26,000/year Office Manager – £31,500/year Customer Service Executive – £25,000/year

This bundle covers the essential Microsoft Office applications—Excel, Word, PowerPoint, Outlook, and Access—alongside data entry, mathematics for office tasks, payroll basics, and regulatory awareness. It is ideal for those who want to manage documents, data, and communication with confidence. Whether preparing reports, managing emails, or handling payroll calculations, this bundle builds practical knowledge and software proficiency. It suits office professionals looking to streamline their workflow with clear, jargon-free content. Learning Outcomes: Gain proficiency in Excel, Word, PowerPoint, Outlook, and Access. Develop accurate and efficient data entry skills. Understand basic mathematics for office and payroll functions. Learn principles of payroll processing and record keeping. Recognise compliance requirements within business administration. Improve document creation and management techniques. Who Is This Course For: Office administrators aiming to enhance Microsoft Office skills. Payroll clerks seeking knowledge of payroll processing basics. Data entry operators needing faster and accurate methods. Business students developing administration and software expertise. Managers handling compliance and reporting tasks. Secretarial staff improving document and communication skills. Freelancers managing client information and correspondence. Anyone wanting strong office software and admin knowledge. Career Path: Office Administrator – £23,000 per year Payroll Clerk – £21,000 per year Data Entry Operator – £19,000 per year Administrative Assistant – £20,500 per year Compliance Officer – £28,000 per year Executive Assistant – £26,000 per year

Audio typing is more than hitting keys—it’s about hearing clearly, typing accurately, and keeping your files in shape. This 8 in 1 Premium Audio Typing Course Bundle covers everything from transcription and minute taking to MS Word formatting and self-organisation. It’s ideal for anyone who needs to get through dictation without turning “capital offence” into “cattle fence.” With clear, office-ready topics and no need to show up in a suit, this bundle provides efficient lessons for people working in administration, support, or digital documentation. It’s structured for online learning, so you can focus on improving accuracy, speed, and structure—minus the noise. Learning Outcomes Improve typing speed and accuracy for professional documents. Learn to transcribe audio files and spoken dictation accurately. Understand Microsoft Word tools for editing and formatting. Gain effective communication skills for written office tasks. Learn how to take and structure accurate meeting minutes. Strengthen timekeeping and task self-organisation strategies. Who is this Course For Office administrators handling reports and meeting minutes. Secretaries needing audio typing and transcription accuracy. Personal assistants working with scheduling and reports. Jobseekers entering audio typing-based admin roles. Virtual assistants managing client documentation online. Writers or editors focused on dictated content. Support staff wanting to improve digital typing skills. Home-based workers improving transcription and time tasks. Career Path Audio Typist – £22,000 to £28,000 per year Secretary / PA – £24,000 to £32,000 per year Transcriptionist – £21,000 to £30,000 per year Administrative Assistant – £20,000 to £26,000 per year Minute Taker / Clerk – £22,000 to £29,000 per year Document Production Specialist – £25,000 to £33,000 per year

Clear, fast typing remains a prized skill in today’s digital world. This mini bundle covers everything from touch typing basics to advanced audio transcription, Microsoft Word proficiency, and sales writing. Plus, it adds creative writing to help you find your unique voice on screen. Whether you want to improve your typing speed or polish your writing for professional contexts, this bundle lays out the essentials with no fluff. It’s a neat package for those who want to type smarter, write better, and make every word count. Learning Outcomes: Improve typing speed and accuracy using proven techniques. Develop skills to transcribe audio efficiently and clearly. Gain familiarity with Microsoft Word tools and functions. Learn basics of sales writing for persuasive communication. Explore creative writing to enhance expressive skills. Understand formatting and editing for professional documents. Who Is This Course For: Administrative staff needing faster, more accurate typing skills. Aspiring transcriptionists wanting audio typing expertise. Freelancers looking to sharpen writing and typing capabilities. Sales professionals crafting clear and persuasive messages. Students improving document preparation and writing confidence. Writers exploring creative styles and techniques online. Office workers handling diverse writing and formatting tasks. Anyone wanting to combine typing speed with quality writing. Career Path: Transcriptionist – £22,000 per year Administrative Assistant – £20,500 per year Sales Copywriter – £26,000 per year Data Entry Clerk – £19,000 per year Content Writer – £24,000 per year Office Manager – £28,000 per year

The Receptionist Mini Bundle is for those who keep the front end running while everything else is catching up. It’s the perfect blend of telephone finesse, admin structure, proofreading sharpness, and essential IT know-how. Whether you're answering phones or formatting Word docs that won’t play nice, this bundle helps keep things smooth—and preferably typo-free. With modules on Microsoft Word and basic IT, the course also offers structure behind those ever-growing inboxes and spreadsheets. A well-managed front desk is a quiet superpower, and this bundle makes sure it’s wielded with style (and maybe a headset). ✅ Learning Outcomes Manage administrative tasks with consistency and time awareness. Understand polite, professional telephone conversation techniques. Proofread documents to ensure grammar and clarity standards. Operate Microsoft Word for business-friendly documents and forms. Handle basic IT queries and support common system functions. Communicate clearly across admin and client-facing channels. ✅ Who is this Course For Aspiring receptionists building core front-office confidence. Office juniors supporting admin or communication roles. Secretaries updating their Microsoft Word and admin skills. Jobseekers pursuing entry-level admin or office roles. Remote workers covering calls, emails and formatting tasks. Freelancers offering admin and formatting services online. Call handlers aiming to add admin to their skillset. Proofreaders brushing up general office and tech capabilities. ✅ Career Path Receptionist – £23,000 average UK salary Administrative Assistant – £24,000 average UK salary Office Secretary – £25,000 average UK salary Proofreading Clerk – £22,500 average UK salary Telephone Support Officer – £23,500 average UK salary Word Processing Assistant – £24,000 average UK salary

Description: The Office Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an Office as Office Admin or managing the role of a legal secretary. You will learn administration management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Office Admin and Legal Secretary Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Legal Office Administration Ethical Considerations 00:10:00 The Basics 00:04:00 Client Relations 00:05:00 Dealing With Mail 00:05:00 File Management 00:03:00 Use Of Technology 00:06:00 Skills that Every Legal Secretary Should Have 00:06:00 What is Litigation 00:04:00 Delivery of Documents 00:04:00 Motions Prior to and During Trial 00:07:00 The Basics 00:04:00 The Essential Elements 00:03:00 Remedies for Breach of Contract 00:04:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 00:01:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Office Admin and Legal Secretary Diploma 00:30:00 Final Exam Final Exam- Office Admin and Legal Secretary Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Working remotely doesn’t mean working blindly. The Virtual Assistant: 8 in 1 Premium Courses Bundle is tailored for those handling admin tasks, emails, documents and data—with the finesse of someone who never misses a calendar invite. Covering Virtual Assistant work, Admin support, Data Entry, Document Control, and key software like MS Word and Excel, this bundle is more than inbox-deep. You’ll also explore GDPR and Compliance (with a capital C) to ensure you know where the line is when handling sensitive data. Whether you're answering calls, managing spreadsheets, or scheduling like a star, this bundle offers the structure you need to make work look effortless—even if your coffee says otherwise. Learning Outcomes: Manage documents and files using effective control techniques. Learn MS Word and Excel for professional-level organisation. Understand virtual assistant duties and admin task structures. Gain insight into data entry accuracy and workflow support. Understand GDPR rules when handling sensitive data daily. Explore compliance standards relevant to administrative roles. Who is this Course For: Virtual assistants wanting a confident administrative toolkit. Jobseekers preparing for remote or hybrid office roles. Admin professionals keen to refresh essential document skills. Anyone responsible for data handling or digital filing. Assistants working across industries with multiple admin duties. Business support staff aiming to improve task efficiency. Freelancers offering virtual admin or secretarial services. New starters entering office support roles or coordination. Career Path: Virtual Assistant – £27,000 average salary Administrative Assistant – £24,500 average salary Data Entry Clerk – £21,000 average salary Office Coordinator – £26,000 average salary Document Controller – £30,000 average salary Executive Assistant – £33,500 average salary