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Overview Fast track your career as an Administrative Assistant, Receptionist, or Personal Assistant, with key office management skills! The Office Skills Development Training course is the perfect professional development course for anyone who aspires to work in an admin support role or office setting. It provides a broad understanding of fundamental office procedures, etiquettes, and best practices, equipping you with the skills to develop your confidence, competence and professional image. This is an industry-recognised qualification with no entry requirements. Fast track your career by learning in-demand skills and gain a competitive edge in the job market! Why buy this Office Skills Development Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Skills Development Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Skills Development Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Office Skills Development Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Office Skills Development Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 01:00:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00 Mock Exam Mock Exam - Office Skills Development Training 00:20:00 Final Exam Final Exam - Office Skills Development Training 00:20:00

This course aims to equip learners with a deep understanding of the theoretical and practical aspects of consumer buying behaviour, including the decision-making process, stages involved, factors that influence decision making, and the impact of heuristics, enabling them to develop effective marketing strategies and make informed business decisions. Through a combination of theoretical concepts, case studies, and interactive exercises, learners will gain the skills and knowledge necessary to succeed in a constantly evolving marketplace. After the successful completion of the course, you will be able to learn about the following, The concept of consumer buying behaviour. Consumer buying decision making process. Stages of consumer decision making. Factors influencing decision making. The influence of heuristics on consumer decision making. This course aims to equip learners with a deep understanding of consumer buying behaviour, including the decision making process, the different stages involved, the various factors that influence decision making, and the role of heuristics in shaping consumers' choices, to enable learners to develop effective marketing strategies and ultimately drive business success. This course aims to equip learners with a deep understanding of the theoretical and practical aspects of consumer buying behaviour, including the decision-making process, stages involved, factors that influence decision making, and the impact of heuristics, enabling them to develop effective marketing strategies and make informed business decisions. Through a combination of theoretical concepts, case studies, and interactive exercises, learners will gain the skills and knowledge necessary to succeed in a constantly evolving marketplace. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Consumer Decision Making Behaviour Self-paced pre-recorded learning content on this topic. Understanding Consumer Decision Making Behaviour Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Consumer Insights Analyst Market Researcher Consumer Behaviour Specialist Marketing Strategist Consumer Behaviour Consultant Behavioural Economist Product Manager Advertising Executive Customer Experience Manager Brand Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Elite EA/PA Forum We are delighted to announce three dates for our exclusive Elite EA/PA Forum. Facilitated by Facilitator Keynote 1 Keynote 2 Our aims for this workshop: Build and maintain resilience in the face of ever-increasing demands on time and energy Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders Develop influencing skills to confidently handle difficult front-line situations and people Topic 1 Handling pressure with resilience Recognise what's within your control and how to let go of what's not Learn the science behind negative thinking and how to retrain your brain for maximum impact Explore how to find the bright spot in your ever-changing workstack for motivation Topic 2 Strengthening working relationships online Understand why online working makes it difficult to get people to do what you need Discover how best to build trust and connection when working remotely and in hybrid environments Learn the key do's and don'ts for virtual communication Topic 3 Managing time and boundaries Use conflict-handling strategies confidently for long-term benefits Practice ways to hold your ground without damaging your reputation Create and maintain boundaries for personal effectiveness Keynote Address with Q&A from the audience: Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama. Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role Who will attend? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secatary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts Group discounts are on request - see below group rate discount brackets: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our and send back our Group Rates Attendee Document) Keynote 1 Keynote Bio 1 Keynote Speaker Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments. Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks. Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration. Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles. Chynna was featured in Michelle Obama’s latest book, The Light We Carry “She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.” — Direct Quote from Michelle Obama in The Light We Carry Chynna Featured on The Michelle Obama's Podcast Facilitator Workshop Facilitator Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts. When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside. Kate's training & qualifications CTI Co-Active certified coach, ICF registered (CPCC) (PCC) Coach supervisor (ESQA) (EMCC) Lean Six Sigma Black Belt Lumina Sparks practitioner Hay Group Leadership Styles & Climate accredited coach Human Capital Institute certified in human capital strategy Sheppard Moscow advanced business consulting Conflict management trained (Thomas-Kilman instrument) Chartered Institute of Marketing Diploma So, will you be joining us? 🤔

Overview This comprehensive course on Office Admin and Reception will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Office Admin and Reception comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Office Admin and Reception. It is available to all students, of all academic backgrounds. Requirements Our Office Admin and Reception is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 17 sections • 56 lectures • 11:17:00 total length •Module 01: Introduction to Reception and Receptionist: 00:28:00 •Module 02: Business Telephone Skills: 00:21:00 •Module 03: Representing Your Boss and Company: 00:36:00 •Module 04: Mail Services and Shipping: 00:27:00 •Module 05: Travel Arrangements: 00:26:00 •Module 06: Organising Meeting and Conferences: 00:27:00 •Module 07: Time Management: 00:37:00 •Module 08: Record Keeping and Filing Systems: 00:30:00 •Module 09: Business Writing Skills: 00:42:00 •Module 10 :Organisational Skills: 00:27:00 •Module 11: Communication Skills: 00:27:00 •Module 12: Customer Service: 00:18:00 •Module 13: Effective Planning and Scheduling: 00:48:00 •Module 14: Invoicing/Petty Cash: 00:29:00 •Module 15: Business Environment: 00:18:00 •How to Get the most of the course: 00:01:00 •Text formulas in Excel: 00:08:00 •Text Formulas Exercise: 00:01:00 •Text Formulas Exercise (answers): 00:01:00 •Mathematical Formulas In Excel: 00:04:00 •Mathematical Formulas Exercise: 00:01:00 •Mathematical Formulas Exercise (answers): 00:01:00 •Date and Time Formulas In Excel: 00:05:00 •Date and Time Formulas Exercise: 00:01:00 •Date and Time Exercise Formulas (answers): 00:01:00 •Logic Formulas In Excel: 00:12:00 •Logic Formula Exercise: 00:01:00 •Logic Formula Exercise (answers): 00:01:00 •Financial Formula In Excel: 00:06:00 •Financial Formula Exercise: 00:01:00 •Financial Formula Exercise (answers): 00:02:00 •Informational Formula In Excel: 00:04:00 •Informational Formula Exercise: 00:01:00 •Informational Formula Exercise (answers): 00:01:00 •Getting Traffic To Your Site: 01:00:00 •Menu Example with Excel Vlookup: 00:08:00 •Wildcard Search with Excel Vlookup: 00:09:00 •Looking to the Left with Excel Vlookup: 00:17:00 •2-Way Lookup: 00:14:00 •Comparing Lists with Excel Vlookup: 00:03:00 •Microsoft Excel Vlookup Tips and Tricks: 00:14:00 •Power Query Intro and Excel version: 00:03:00 •Excel Power Query - Introduction: 00:03:00 •Enabling M in Power Query: 00:02:00 •Transform Data - Trim in Excel Power Query: 00:05:00 •Transform Data - Format Dates and Values in Excel Power Query: 00:02:00 •Simple Expressions: 00:08:00 •Simple Expressions - Nested Expressions: 00:03:00 •Transform Data - Parsing URLs in Excel Power Query: 00:05:00 •Variables: 00:08:00 •Formatting Excel Keyboard Shortcuts: 00:02:00 •Table Excel Keyboard Shortcuts: 00:02:00 •Editing Excel Keyboard Shortcuts: 00:05:00 •Formula Excel Keyboard Shortcuts: 00:03:00 •Workbook Excel Keyboard Shortcuts: 00:02:00 •Handy Excel Shortcuts Keyboard Shortcuts: 00:05:00

Get equipped with essential skills in retail management. Learn effective strategies in merchandising, sales, customer service, and team leadership.

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Duration 2 Days 12 CPD hours This course is intended for NetApp Customers, IT Generalists, Academic Alliance Students Overview Explain ONTAP operation system, Use the CLI and OnCommand System Manager to identify storage components, configure storage systems and storage virtual machines for NAS and SAN client access, create FlexVol volumes, qtrees, and LUNs, manage snapshot copies Introduces introductory concepts covered through instructor led discussions and hands-on labs are how to create aggregates, virtual interfaces, snapshots, volumes, qtrees, and storage virtual machines. Getting Started with Data ONTAP List basic storage concepts such as aggregates, RAID groups, volumes, qtrees, and LUNs Describe Data ONTAP features such as Snapshot copies, unified storage, and storage efficiency Describe the similarities and differences between the 7-Mode and clustered Data ONTAP operating systems Use the CLI and GUI for administrative purposes Hardware Basics Describe the NetApp storage system hardware platforms and the types of disks that they support Describe the hardware components of NetApp storage controllers Use OnCommand System Manager or the CLI to identify hardware components in Data ONTAP operating in 7-Mode and the clustered Data ONTAP operating system Creating & Managing Aggregates Describe aggregates and RAID groups Create aggregates in Data ONTAP operating in 7-Mode Create aggregates in the clustered Data ONTAP operating system Manage aggregates Managing NAS Client Access Configure NAS client access in Data ONTAP operating in 7-Mode Configure data storage virtual machines (SVMs*) for NAS client access in clustered Data ONTAP Create FlexVol volumes and qtrees Managing SAN Client Connections Describe SAN protocol implementation in Data ONTAP operating in 7-Mode and the clustered Data ONTAP operating system Use OnCommand System Manager to create iSCSI-attached LUNs Use NetApp SnapDrive for Windows to create and format iSCSI-attached LUNs Access and manage a LUN from a Windows host Managing Volumes Explain the relationship between space guarantees, volumes, and aggregates Define thin provisioning and explain how it is used Define deduplication and describe the benefits that it provides Use OnCommand System Manager to set quotas Managing Snapshot Copies Define the function of Snapshot copies Create and delete a Snapshot copy Create Snapshot policies in the clustered Data ONTAP operating system Restore a volume from a Snapshot copy Create FlexClone volume clones that are backed by Snapshot copies Steps to Certification Recall the steps to NetApp Certification

Strategic Management: Strategic Management Would you want to learn more about strategic management? Our strategic management course would be a great source to teach about continual planning, overseeing, analysing, evaluating, and many other strategic management issues from our course. The strategic management course explains the middle point from where all the strategic management transformations happen or stuck. Also, the strategic management course describes how to develop a highly effective team and optimise better performance. Through the help of the strategic management course, you will also learn how to deal with unwanted circumstances with courage and persistence. Our strategic management course can lead to transformation rather than doing a transformation from the top. Enrol in our Strategic Management course to get the knowledge to become successful in your professional or personal life. Learning Outcomes Of Strategic Management After completing the strategic management course, the learner will be able to – Learn the middle: where the strategic management transformations either happen or stuck. This strategic management course helps to develop effective teams and optimise better performance. This strategic management teaches us to deal with unwanted circumstances wisely with courage and persistence. Leading a transformation rather than doing a transformation from the top. Special Offers of this Strategic Management: Strategic Management Course This Strategic Management: Strategic Management Course includes a FREE PDF Certificate Lifetime access to this Strategic Management: Strategic Management Course Instant access to this Strategic Management: Strategic Management Course Get FREE Tutor Support to this Strategic Management: Strategic Management Course Strategic Management: Strategic Management Unlock your leadership potential with our Strategic Management: Strategic Management course, designed to help you master the core principles of organizational change. This Strategic Management: Strategic Management course covers the key points where strategic transformations either succeed or falter. You’ll learn to build highly effective teams and optimize performance for maximum results. Additionally, the Strategic Management: Strategic Management course equips you with the skills to handle unexpected challenges with confidence and persistence. Lead change from within and ensure sustainable success with the comprehensive knowledge provided by this Strategic Management: Strategic Management training. Who is this course for? Strategic Management: Strategic Management This strategic management course is a great option for those who want to maintain success at every step of their life with a great strategy. Requirements Strategic Management: Strategic Management To enrol in this Strategic Management: Strategic Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Strategic Management: Strategic Management Course. Be energetic and self-motivated to complete our Strategic Management: Strategic Management Course. Basic computer Skill is required to complete our Strategic Management: Strategic Management Course. If you want to enrol in our Strategic Management: Strategic Management Course, you must be at least 15 years old. Career path Strategic Management: Strategic Management After completing this strategic management course, you may be able to pursue a variety of promising career opportunities, such as counsellor, management consultant, good advisor and many more.

Retail Management: Retail Management Level 3, 5 & 7 Are you considering a career in retail skills? If so, this Retail Management: Retail Management Course will give you the information and abilities you need to be successful in your career. During Retail Management: Retail Management, you will learn about retail management and relevant technology uses. This Retail Management: Retail Management course will address maintaining customer connections and various strategic planning. The Retail Management: Retail Management will help to understand retail management challenges and its handling techniques. Also, the Retail Management: Retail Management course will improve your understanding of the retail customer types and how to interact with them. Enrol our Retail Management: Retail Management Course, to begin your career as a retail manager! By enrolling in this Retail Management: Retail Management course, you'll be an expert at setting prices and selling your retail products. Courses are included with this Retail Management Course: Retail Management Level 3 Retail Management Level 5 Retail Management Level 7 Special Offers of this Retail Management: Retail Management Training Course This Retail Management: Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management: Retail Management Course Instant access to thisxRetail Management: Retail Management Course Get FREE Tutor Support to this Retail Management: Retail Management Course Retail Management: Retail Management Level 3, 5 & 7 You can learn how to improve your current sales skills with the help of this advanced diploma in retail management. Retail Management: Retail Managementn will teach you how to build strong client relationships and use various marketing methods. Retail Management: Retail Management also teaches you how to use professional-level communication skills to your advantage. Retail Management: Retail Management is also useful for honing the skill of dealing with difficult customers and learning how to effectively assess customer behavior. Retail Management: Retail Management addresses the most important stock management issues. Who is this course for? Retail Management: Retail Management Level 3, 5 & 7 Anyone who wishes to acquire the knowledge and abilities necessary to operate in the retail industry should enrol in a Retail Management: Retail Management course. This Retail Management Course will also help you if you choose to further progress your career in the following courses: Level 3 Certificate in Retail Management Level 4 Certificate in Retail Management Level 5 Certificate in Retail Management Level 3 Diploma in Retail Management Level 4 Diploma in Retail Management Level 5 Diploma in Retail Management Level 6 Advanced Diploma in Retail Management Level 7 Masters Diploma in Retail Management Level 3 Advanced Certificate in Retail Management Level 3 Extended Diploma in Retail Management Level 7 Diploma in Retail Management Requirements Retail Management: Retail Management Level 3, 5 & 7 To enrol in this Retail Management: Retail Management Course, students must fulfil the following requirements. To join in our Retail Management: Retail Management Course, you must have a strong command of the English language. To successfully complete our Retail Management: Retail Management Course, you must be vivacious and self driven. To complete our Retail Management: Retail Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Retail Management: Retail Management Training Course. Career path Retail Management: Retail Management Level 3, 5 & 7 You will be capable of managing an array of tasks after completing the Retail Management: Retail Management course.

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