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Learn to create captivating animated lettering in Procreate with this course that covers basic, intermediate, and advanced animation techniques. Learning Outcomes: Master the fundamentals of animation in Procreate. Create engaging animated lettering using various techniques. Explore advanced animation methods to take your designs to the next level. Why buy this Animated Lettering in Procreate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Animated Lettering in Procreate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Animated Lettering in Procreate course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Animated Lettering in Procreate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Animated Lettering in Procreate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Animated Lettering in Procreate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Animated Lettering in Procreate Module 01: Animation Overview 00:08:00 Module 02: Basic Animation 00:08:00 Module 03: Intermediate Animation 00:20:00 Module 04: Advanced Animation 00:53:00 Module 05: Resource 00:00:00 Assignment Assignment - Animated Lettering in Procreate 00:00:00

Learn how to bake and decorate window display-worthy cakes, with this professional training course! Whether you are looking to start a cake baking business, become a professional cake decorator, or just want to learn some new techniques from the experts, the Baking is perfect for you. In this course, we'll teach you all the techniques for creating jaw-dropping, delicious cakes, from the tools and equipment you'll need in your kitchen, to baking methods and ingredients every professional baker must know. Enrol today and turn your passion into a profitable business! Why buy this Baking? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Baking you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Baking does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Baking was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Baking is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Baking Module 01: Sophisticated Baking & Cake Design 00:13:00 Module 02: Icing 00:15:00 Module 03: Fondant Making 00:12:00 Module 04: Decorating with Fondant 00:13:00 Module 05: Everything in Brief 00:13:00 Mock Exam Mock Exam - Baking 00:20:00 Final Exam Final Exam - Baking 00:20:00

Advanced Training on SEO & SMM Strategies is a comprehensive course that delves into the intricacies of Search Engine Optimization (SEO) and Social Media Marketing (SMM). The course covers keyword research, on-page and off-page SEO techniques, social media marketing fundamentals, and effective strategies for various business types. It also includes insights into common mistakes to avoid and essential tools for successful SEO and SMM campaigns. Learning Outcomes: Understand SEO fundamentals, including keyword research and on-page optimization. Develop advanced SEO strategies to improve website rankings and click-through rates. Learn effective SMM practices, including creating engaging content, utilizing various social media platforms, and leveraging viral marketing techniques. Set up and use essential tools like Google Webmaster Tools, social media calendars, and autoresponders. Gain insights into marketing strategies for e-commerce, affiliate marketing, event marketing, and selling products on Amazon. Create compelling content such as infographics and headlines to attract social and SEO attention. Why buy this Advanced Training on SEO & SMM Strategies? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Training on SEO & SMM Strategies there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Advanced Training on SEO & SMM Strategies course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Advanced Training on SEO & SMM Strategies does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Training on SEO & SMM Strategies was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Advanced Training on SEO & SMM Strategies is a great way for you to gain multiple skills from the comfort of your home.

Embark on a journey to bridge the worlds of design and technology with the AutoCAD Programming Using C#.NET course. This expertly crafted curriculum begins with the essentials, guiding you through the .NET Framework and Visual Studio 2017 Community Edition, setting a solid foundation before diving into the complexities of programming. As the course unfolds, you will unravel the intricacies of C# fundamentals, crucial for manipulating the powerful AutoCAD .NET API. Your skills will progressively sharpen, enabling you to create and modify AutoCAD objects with precision and creativity. Learning Outcomes Acquire proficiency in the .NET Framework and navigate the Visual Studio 2017 environment with confidence. Master C# fundamentals to construct robust AutoCAD programming solutions. Operate the AutoCAD .NET API for creating precise and customised AutoCAD objects. Gain expertise in manipulating AutoCAD Dictionaries and implementing user input functions. Complete a hands-on project developing a title block, solidifying your programming acumen. Why choose this AutoCAD Programming Using C#.NET course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the AutoCAD Programming Using C#.NET Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this AutoCAD Programming Using C#.NET course for? Aspiring developers keen on specialising in engineering and architectural software solutions. Design professionals aiming to expand their technical toolset with programming capabilities. Technicians interested in upgrading their AutoCAD proficiency to include customised automation. Students and graduates seeking to enhance their employability in the design and construction industry. Hobbyists eager to explore the intersection of programming and digital design. Career path CAD Software Developer - £30,000 to £50,000 .NET Software Engineer - £35,000 to £60,000 Architectural Technologist - £25,000 to £40,000 Design Engineer - £27,000 to £45,000 CAD Technician - £20,000 to £35,000 Application Support Analyst - £22,000 to £40,000 Prerequisites This AutoCAD Programming Using C#.NET does not require you to have any prior qualifications or experience. You can just enrol and start learning.This AutoCAD Programming Using C#.NET was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.

Description:  Digital marketing is promoting that makes utilisation of electronic gadgets, for example, PCs, cell phones, tablets and game consoles to connect with stakeholders. If you want to manage advertising and marketing campaign on that scale effectively, you have to comprehend the ever changing advertising Eco-system. This course will show you all that you have to know to land a position in advertising, run a successful campaign, develop your present business and find better approaches to build your value at your current place of employment. Who is the course for? This course would be ideal for people who want to learn about advertising and marketing. Entrepreneurs. Business owners. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Diploma in Advertising and Marketing is a useful qualification to possess, and would be beneficial for the following careers: Account Manager Business Development Executive Producers Group Account Director Marketing Manager Sales Specialists Strategist And Much More! Marketing Basics Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Level 3 Diploma in Marketing- Activities 00:00:00 Mastering Digital Marketing Introduction to Internet Marketing and Reputation Management 00:30:00 How to Optimise Your Site for Every Stage of the Buy Cycle 00:30:00 Build Impression on Your Site 00:30:00 Types of Link Building 01:00:00 Importance of Landing Pages 00:30:00 Difference Between Internet Marketing and Online Customer Service 01:00:00 Concept Of Affiliate Programs 01:30:00 About Of Google Analytics 01:00:00 Online Press Releases 00:15:00 How to Get Traffic from Twitter 00:30:00 Importance of Testing E-Mail Messages 00:15:00 What is Viral Marketing 01:00:00 What is EMail Marketing 00:30:00 Difference Between Images and Video 00:15:00 How to Internet Marketing on Facebook 02:00:00 What is Search Engine Optimization(SEO)? 00:30:00 Understanding Search Results 00:15:00 How to Attract Customer on Your Product? 00:15:00 Time Makes Money 00:30:00 How to Test a Landing Page 00:30:00 Best Web Writing 01:00:00 Ways to Use of Humor in You Internet Marketing 00:15:00 Coupon Codes 00:15:00 When to Pull the Plug 00:15:00 Internet Advertising Techniques INTRODUCTION: WHAT IS AFFILIATE MARKETING? 00:30:00 WHY AFFILIATE MARKETING IS AWESOME 00:30:00 FINDING A PROFITABLE NICHE 01:00:00 CHOOSING AN AFFILIATE PRODUCT 00:15:00 THE ADVANTAGES OF CLICK BANK 00:30:00 ANALYZING THE CLICK BANK MARKETPLACE 00:30:00 CREATING YOUR HOP LINK 00:30:00 CREATING A FREE BLOG 01:00:00 PERFORMING EFFECTIVE KEYWORD RESEARCH 00:30:00 CREATING AN OPTIMIZED POST 00:30:00 POSTING TO YOUR BLOG 00:15:00 PROMOTING YOUR BLOG: AN OVERVIEW 00:30:00 PROMOTION: ARTICLE MARKETING 00:30:00 PROMOTION: SOCIAL BOOKMARKING 01:00:00 PROMOTION: BLOG COMMENTING 00:30:00 ADDITIONAL PROMOTION TIPS 00:15:00 CREATING YOUR OWN WEBSITE 01:00:00 Email Marketing Introduction to Email Marketing 00:30:00 Using Email Marketing Software 00:30:00 Building Email Lists by Quantity 00:30:00 Building Email Lists by Quality 00:30:00 Crafting an Email 01:00:00 Analyzing and Tracking Your Email Marketing Strategy 00:30:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Mock Exam Mock Exam- Diploma in Advertising and Marketing 00:30:00 Final Exam Final Exam- Diploma in Advertising and Marketing 00:30:00 Refer A Friend Refer A Friend 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Unlock the power of SQL with the Mastering SQL Programming course. This comprehensive program takes you from the fundamentals to advanced techniques in SQL programming. Starting with setting up your tools, you'll delve into browsing, filtering, and sorting data. Explore complex operations, including mathematical calculations and string concatenation, while learning to manage NULL values and use CASE statements effectively. Dive into SQL functions, nested queries, and join operations, gaining mastery over data manipulation and database definition. Whether you're a beginner or seeking to enhance your SQL skills, this course equips you with the knowledge to become a proficient SQL programmer. Learning Outcomes: Establish a solid foundation in SQL programming principles. Efficiently browse, filter, and sort data for data retrieval. Utilize AND, OR, and NOT operators for precise data filtering. Perform mathematical operations and string concatenation in SQL. Apply sorting, alias names, and record limiting to enhance result readability. Handle NULL values and implement DISTINCT and CASE statements. Master multiple-row and single-row functions for complex data processing. Create nested queries and perform data manipulation using SQL. Why buy this Mastering SQL Programming?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mastering SQL Programming you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Mastering SQL Programming course is ideal for Aspiring database administrators and SQL developers. Individuals looking to enhance their data management skills. Business analysts seeking SQL proficiency for data analysis. Anyone interested in learning SQL programming from basics to advanced concepts. Prerequisites This Mastering SQL Programming was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path SQL Developer: £30,000 - £60,000 per year. Database Administrator (DBA): £35,000 - £70,000 per year. Data Analyst: £25,000 - £55,000 per year. Business Intelligence Analyst: £35,000 - £65,000 per year. SQL Instructor/Trainer: Earnings vary based on experience and location.

Kickstart a rewarding career in teaching and make a difference to the lives of children with special educational needs. The SEN Teaching Assistant course will equip you with the practical skills and knowledge to nurture the development of children with different types of special educational needs (SEN), from autism to ADHD. You will learn essential lesson planning, classroom management techniques and communication strategies to gain up-to-date knowledge of the role and requirements of an SEN Teaching Assistant. Get certified online and start making a positive change to pupils who need extra support in their education! Why buy this SEN Teaching Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the SEN Teaching Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This SEN Teaching Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This SEN Teaching Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This SEN Teaching Assistant is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum SEN (SEN Teaching Assistant, Autism and Remote Teaching) Module 01: Special Education Needs (SEN) An Overview 00:08:00 Module 02: SEN Support 00:12:00 Module 03: High Quality Teaching for Pupils with SEN 00:09:00 Module 04: SEN Teaching Methodologies 00:20:00 Module 05: Communication and Interaction 00:16:00 Module 06: Cognition and Learning 00:20:00 Module 07: Social, Emotional and Mental Health Difficulties 00:11:00 Module 08: Sensory or Physical Needs 00:15:00 Module 09: Working in Partnership 00:09:00

The Certified GDPR Practitioner Training Course provides comprehensive knowledge and understanding of the General Data Protection Regulation (GDPR). Participants will learn the fundamentals of GDPR, its legal basis, rights, and breaches, as well as the responsibilities and obligations for compliance. Learning Outcomes: Gain a solid understanding of the basic principles and concepts of the GDPR. Comprehend the legal basis for processing personal data under the GDPR framework. Identify the rights of data subjects and understand how to handle data breaches in compliance with GDPR regulations. Learn about the responsibilities and obligations of organizations in protecting personal data and ensuring GDPR compliance. Why buy this Certified GDPR Practitioner Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Certified GDPR Practitioner Training Course you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Certified GDPR Practitioner Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Certified GDPR Practitioner Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Certified GDPR Practitioner Training Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Certified GDPR Practitioner Training Course GDPR Basics 00:22:00 GDPR Explained 00:17:00 Lawful Basis for Preparation 00:29:00 Rights and Breaches 00:25:00 Responsibilities and Obligations 00:29:00 Mock Exam Mock Exam - Certified GDPR Practitioner Training Course 00:20:00 Final Exam Final Exam - Certified GDPR Practitioner Training Course 00:20:00

The Certificate Course in Genetics provides comprehensive knowledge about fundamental genetic concepts, genetics and genomics, genetic disorders, genetic counseling, and the practical applications of genetics in various fields. Learning Outcomes: Understand the fundamental concepts of genetics, including inheritance patterns and genetic variation. Gain insights into the field of genomics and its applications in studying genes and their functions. Identify and analyze various genetic disorders and their implications on human health. Learn about genetic counseling techniques and their role in assisting individuals and families with genetic concerns. Explore the practical applications of genetics knowledge in fields such as medicine, agriculture, and biotechnology. Why buy this Certificate Course in Genetics? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Certificate Course in Genetics there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Certificate Course in Genetics does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Certificate Course in Genetics was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Certificate Course in Genetics is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01- Fundamental Concepts of Genetics Fundamental Concepts of Genetics 00:10:00 Module 02- Genetics and Genomics Genetics and Genomics 00:09:00 Module 03- Genetic Disorders Genetic Disorders 00:16:00 Module 04- Genetic Counselling Genetic Counselling 00:10:00 Module 05- Application of Genetics Knowledge Application of Genetics Knowledge 00:14:00 Assignment Assignment - Certificate Course in Genetics 00:00:00

Overview 'The customer is always right', is the well-known phrase every customer service and retail professional learns on their first day of work.  In this Diploma in Customer Service & Handling Complaints course, you will gain the skills and expertise to ensure successful customer interactions and keep your customers coming back and loyal to your brand. It will take you through the key elements of customer service, proper etiquette for communicating with customers, and how to meet customers' expectations every time.  Become an asset to the customer service team of your company by enrolling in this complete customer service skills training course today. Why buy this Diploma in Customer Service & Handling Complaints? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Customer Service & Handling Complaints you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in Customer Service & Handling Complaints does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Diploma in Customer Service & Handling Complaints was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Customer Service & Handling Complaints is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00