Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Overview of Teacher and School Staff Training Join our Teacher and School Staff Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Teacher and School Staff Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Teacher and School Staff Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Teacher and School Staff Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Teacher and School Staff Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Teacher and School Staff Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Teacher and School Staff Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Teacher and School Staff Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Teacher and School Staff Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.
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Embark on a transformative Python web development journey with this course and dive deep into creating a dynamic book rental system from scratch. Master Django's import-export capabilities, design elegant UI with Tailwind CSS, implement advanced features, and more. Elevate your skills and build real-world applications effortlessly!
Overview of AutoCAD Programming Using C#.NET Join our AutoCAD Programming Using C#.NET Level 7 course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The AutoCAD Programming Using C#.NET Level 7 course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The AutoCAD Programming Using C#.NET Level 7 course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This AutoCAD Programming Using C#.NET Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. 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Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This AutoCAD Programming Using C#.NET Level 7 is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the AutoCAD Programming Using C#.NET Level 7 course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this AutoCAD Programming Using C#.NET Level 7 Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Unit 01: Course Outline and Introduction Module 01: Introduction 00:01:00 Module 02: Who is this course for? 00:01:00 Module 03: What Will I Learn from this Course? 00:01:00 Module 04: What is CSharp (C#)? 00:01:00 Module 05: What is AutoCAD .NET API? 00:01:00 Module 06: What are the advantages of programming in AutoCAD .NET API? 00:02:00 Unit 02: .Net Framework and Visual Studio 2017 Community Edition Module 01: Section Overview 00:01:00 Module 02:.NET Framework Architecture Overview 00:03:00 Module 03: .NET Framework Class Library, Common Type System, Common Language Runtime 00:03:00 Module 04: More about.NET Framework Common Language Runtime (CLR) 00:02:00 Module 05: Visual Studio 2017 Integrated Development Environment (IDE) 00:03:00 Module 06: Visual Studio 2017 IDE Demo 00:07:00 Unit 03: C# Fundamentals Module 01: Section Overview 00:03:00 Module 02: DataTypes and Variables - Value Types (signed/unsigned integers) 00:04:00 Module 03: DataTypes and Variables - Signed and Unsigned Integer Demo 00:06:00 Module 04: DataTypes and Variables - Floating Point and Decimal 00:02:00 Module 05: DataTypes and Variables - Floating Point and Decimal Demo 00:04:00 Module 06: DataTypes and Variables - Boolean 00:03:00 Module 07: DataTypes and Variables - Reference Types 00:03:00 Module 08: DataTypes and Variables - Class Type 00:03:00 Module 09: DataTypes and Variables - Class Type - Demo 00:11:00 Module 10: DataTypes and Variables - Interface Type 00:01:00 Module 11: DataTypes and Variables - Array Type 00:02:00 Module 12: DataTypes and Variables - Array Type - Demo (Single Dimension) 00:08:00 Module 13: DataTypes and Variables - Array Type - Demo (Multi Dimension) 00:10:00 Module 14: C# Operators Overview 00:02:00 Module 15: C# Assignment Operators 00:03:00 Module 16: C# Assignment Operators - Demo 00:06:00 Module 17: C# Unary Operators 00:02:00 Module 18: C# Unary Operators - Demo 00:02:00 Module 19: C# Primary Operators 00:03:00 Module 20: C# Primary Operators - Demo 00:07:00 Module 21: C# Equality Operators 00:01:00 Module 22: C# Equality Operators - Demo 00:02:00 Module 23: C# Additive Operators 00:02:00 Module 24: C# Additive Operators - Demo 00:01:00 Module 25: C# Multiplicative Operators 00:01:00 Module 26: C# Multiplicative Operators - Demo 00:01:00 Module 27: C# - Relational and Type Operators 00:04:00 Module 28: C# - Logical, Conditional and Null Operators 00:04:00 Module 29: C# - Logical, Conditional and Null Operators - Demo 00:07:00 Module 30: C# Keywords (Reserved Words) 00:04:00 Module 31: C# - Conditionals Overview 00:01:00 Module 32: C# Conditionals - If-Then-Else Statement 00:03:00 Module 33: C# Conditionals - If-Then-Else Statement - Demo 00:07:00 Module 34: C# Conditionals - Switch Statement 00:03:00 Module 35: C# Conditionals - Switch Statement - Demo 00:04:00 Module 36: C# - Loops Overview 00:04:00 Module 37: C# Loops - For Loop 00:02:00 Module 38: C# Loops - For Loop - Demo 00:02:00 Module 39: C# Loops - Foreach Loop 00:02:00 Module 40: C# Loops - Foreach Loop - Demo 00:05:00 Module 41: C# Loops - While Loop 00:02:00 Module 42: C# Loops - While Loop - Demo 00:02:00 Module 43: C# Loops - Do While Loop 00:02:00 Module 44: C# Loops - Do While Loop - Demo 00:03:00 Module 45: Modifiers Overview 00:04:00 Module 46: Debugging Overview 00:03:00 Module 47: Debugging - Demo 1 00:05:00 Module 48: Debugging - Demo 2 00:12:00 Module 49: Debugging - Demo 3 00:06:00 Module 50: Error and Exception Handling - Overview 00:02:00 Module 51: ExceptionHandling - Demo 1 00:07:00 Module 52: ExceptionHandling - Demo 2 00:07:00 Module 53: ExceptionHandling - Demo 3 00:13:00 Module 54: Introduction to Object Oriented Programming (OOP) 00:04:00 Module 55: OOP - Encapsulation - Demo (Part 1) 00:11:00 Module 56: OOP - Encapsulation - Demo (Part 2) 00:12:00 Module 57: OOP - Inheritance - Demo (Part 1) 00:07:00 Module 58: OOP - Inheritance - Demo (Part 2) 00:05:00 Module 59: OOP - Polymorphism - Demo (Part 1) 00:10:00 Module 60: OOP - Polymorphism - Demo (Part 2) 00:03:00 Unit 04: Exploring AutoCAD .NET API Module 01: AutoCAD .NET API - Overview 00:01:00 Module 02: AutoCAD .NET API Assemblies 00:02:00 Module 03: Using AutoCAD .NET API in C# - Hello AutoCAD Demo Part 1 00:12:00 Module 04: Using AutoCAD .NET API in C# - Hello AutoCAD Demo - Part 2 00:04:00 Module 05: AutoCAD .NET API Object Hierarchy 00:03:00 Module 06: AutoCAD .NET API - Application Object Overview 00:03:00 Module 07: AutoCAD .NET API - Document Object Overview 00:03:00 Module 08: AutoCAD .NET API - Database Object Overview 00:03:00 Unit 05: Creating AutoCAD Objects using AutoCAD .NET API Module 01: Creating AutoCAD Objects using AutoCAD .NET API - Overview 00:01:00 Module 02: Creating a Line Object - Lab (Part 1) 00:14:00 Module 03: Creating a Line Object - Lab (Part 2) 00:03:00 Module 04: Creating a MText Object - Lab 00:10:00 Module 05: Creating a Circle Object - Lab 00:07:00 Module 06: Creating an Arc Object - Lab 00:05:00 Module 07: Creating a LWPolyline Object - Lab 00:05:00 Unit 06: Manipulate AutoCAD Objects Module 01: Manipulate AutoCAD Objects - Overview 00:01:00 Module 02: Copy Object using C# - Theory 00:01:00 Module 03: Copy Object using C# - Lab (Part 1) 00:11:00 Module 04: Copy Object using C# - Lab (Part 2) 00:02:00 Module 05: Copy multiple objects using C# - Lab (Part 1) 00:09:00 Module 06: Copy multiple objects using C# - Lab (Part 2) 00:01:00 Module 07: Erase Object using C# - Lab (Part 1) 00:06:00 Module 08: Erase Object using C# - Lab (Part 2) 00:05:00 Module 09: Move Object using C# - Lab (Part 1) 00:06:00 Module 10: Move Object using C# - Lab (Part 2) 00:02:00 Module 11: Mirror Object using C# - Lab (Part 1) 00:10:00 Module 12: Mirror Object using C# - Lab (Part 2) 00:02:00 Module 13: Rotate Object using C# - Lab (Part 1) 00:07:00 Module 14: Rotate Object using C# - Lab (Part 2) 00:03:00 Module 15: Scale Object using C# - Lab 00:05:00 Module 16: Copy Object Exercise 00:02:00 Module 17: Copy Object Solution 00:06:00 Module 18: Erase Object Exercise 00:02:00 Module 19: Erase Object Solution 00:07:00 Module 20: Move Object Exercise 00:02:00 Module 21: Move Object Solution 00:06:00 Module 22: Mirror Object Exercise 00:02:00 Module 23: Mirror Object Solution 00:06:00 Module 24: Rotate Object Exercise 00:02:00 Module 25: Rotate Object Solution 00:06:00 Module 26: Scale Object Exercise 00:01:00 Module 27: Scale Object Solution 00:05:00 Unit 07: Exploring AutoCAD Dictionaries (Layers, LineTypes, TextStyles) Module 01: Exploring AutoCAD Dictionaries - Layers Overview 00:03:00 Module 02: Listing all the Layers in the drawing using C# 00:11:00 Module 03: Creating a Layer in AutoCAD using C# 00:09:00 Module 04: Updating a Layer in AutoCAD using C# 00:09:00 Module 05: Turning the Layer On/Off in AutoCAD using C# 00:05:00 Module 06: Thawing/Freezing Layer in AutoCAD using C# 00:04:00 Module 07: Deleting a Layer in AutoCAD using C# 00:03:00 Module 08: Locking/UnLocking a Layer in AutoCAD using C# 00:05:00 Module 09: Assigning a Layer to an AutoCAD object using C# 00:03:00 Module 10: Exploring AutoCAD Dictionaries - LineTypes Overview 00:01:00 Module 11: Listing all the LineTypes in the drawing using C# 00:07:00 Module 12: Loading a LineType in the drawing using C# 00:07:00 Module 13: Setting the Current LineType in AutoCAD using C# 00:03:00 Module 14: Deleting a LineType in AutoCAD using C# 00:03:00 Module 15: Setting a LineType to an object using C# 00:04:00 Module 16: Exploring AutoCAD Dictionaries - TextStyles Overview 00:01:00 Module 17: Listing all the TextStyles in the drawing using C# 00:08:00 Module 18: Updating current TextStyle Font in AutoCAD using C# 00:10:00 Module 19: Setting the Current TextStyle in AutoCAD using C# 00:08:00 Module 20: Setting a TextStyle to an object using C# 00:04:00 Unit 08: User Input Functions Module 01: User Input Functions Overview 00:01:00 Module 02: Using GetString Method - Lab (Part 1) 00:13:00 Module 03: Using GetString Method - Lab (Part 2) 00:10:00 Module 04: Using GetPoint Method - Lab 00:12:00 Module 05: Using GetDistance Method - Lab 00:04:00 Module 06: Using GetKeyWords Method - Lab (Part 1) 00:12:00 Module 07: Using GetKeyWords Method - Lab (Part 2) 00:02:00 Unit 09: Selection Sets and Filters Module 01: Selection Sets and Filters - Overview 00:02:00 Module 02: Using SelectAll Method - Lab (Part 1) 00:11:00 Module 03: Using SelectAll Method - Lab (Part 2) 00:02:00 Module 04: Using SelectOnScreen Method - Lab (Part 1) 00:06:00 Module 05: Using SelectOnScreen Method - Lab (Part 2) 00:01:00 Module 06: Using SelectWindow Method - Lab 00:08:00 Module 07: Using SelectCrossingWindow Method - Lab 00:08:00 Module 08: Using SelectFence Method - Lab 00:08:00 Module 09: Using PickFirstSelection Method - Lab 00:11:00 Module 10: Using SelectionSet Filters - Overview 00:01:00 Module 11: Using SelectionSet Filters - Selecting Lines 00:09:00 Module 12: Using SelectionSet Filters - Selecting MTexts Lab 00:07:00 Module 13: Using SelectionSet Filters - Selecting Polylines Lab 00:03:00 Module 14: Using SelectionSet Filters - Selecting Blocks (FrenchDoors) Lab 00:07:00 Module 15: Using SelectionSet Filters - Selecting Blocks (BiFoldDoors) Lab 00:04:00 Module 16: Using SelectionSet Filters - Selecting objects in a Layer (Walls) Lab 00:07:00 Module 17: Using SelectionSet Filters - Selecting all objects in a Layer (Stairs) Lab 00:05:00 Module 18: Using SelectionSets and Filters - Exercises 00:02:00 Unit 10: Developing Title Block Project - Hands On! Module 01: TitleBlock Project - Overview 00:05:00 Module 02: Creating Project and TBlock Class - Lab 00:14:00 Module 03: Creating Classes for each Paper Sizes - Lab 00:07:00 Module 04: Creating TitleBlock Class - Lab 00:14:00 Module 05: Handling User Selected Paper Size - Lab 00:05:00 Module 06: Creating the TitleBlock Border Lines - Lab 00:06:00 Module 07: Creating the Horizontal Partition Lines - Lab (Part 1) 00:11:00 Module 08: Creating the Horizontal Partition Lines - Lab (Part 2) 00:05:00 Module 09: Creating Vertical Partition Lines - Lab 00:11:00 Module 10: Project Check on the Partition Lines - Lab 00:07:00 Module 11: Creating the TitleBlock Labels - Lab (Part 1) 00:10:00 Module 12: Creating the TitleBlock Labels - Lab (Part 2) 00:09:00 Module 13: Creating the TitleBlock Labels - Lab (Part 3) 00:11:00 Module 14: Project Check on the Labels 00:07:00 Module 15: Creating Drawing Information Texts 00:08:00 Module 16: Debugging the TitleBlock Project - Lab 00:10:00 Module 17: Completing and Running the TitleBlock Plugin 00:05:00 Module 18: Audit Drawing Project - Overview 00:02:00 Module 19: Audit Drawing Project - Demo 00:07:00 Module 20: Creating the AuditDrawing Project 00:11:00 Module 21: Creating the AuditDrawing DisplayOnScreen Method 00:14:00 Module 22: Creating the AuditDrawing Write to TXT File Method 00:08:00 Module 23: Creating the AuditDrawing Write to CSV File Method 00:06:00 Module 24: Creating the AuditDrawing Write to HTML File Method 00:14:00 Module 25: AuditDrawing Plugin Demo 00:04:00 Module 26: Creating the AuditBlock Method 00:05:00 Module 27: Creating the AuditBlock GatherBlocksAndCount Method 00:16:00 Module 28: Creating the AuditBlock DisplayOnScreen Method 00:06:00 Module 29: Creating the AuditBlock WriteToTXTFile Method 00:05:00 Module 30: Creating the AuditBlock WriteToCSVFile Method 00:05:00 Module 31: Creating the AuditBlock WriteToHTMLFile Method 00:07:00 Module 32: AuditBlock Completed Component - Demo 00:12:00 Unit 11: Conclusion Module 01: Conclusion 00:01:00
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