Influencing & Persuading Others - 1 day training course delivered in Nottingham To learn how to influence and persuade others is one of the most valuable and transferable skills to have. This course takes you on a journey of self-awareness, using many different styles of learning to ensure that you leave with a sense of confidence, well founded on enhanced capabilities.
Planning & Managing Change- 1 day training course delivered in Nottingham This course will help guide managers on what to expect from individuals and teams during times of change, and how best to handle the emotions and reactions which will inevitably surface.
Effective Telephone Techniques - 1 day training course delivered in Nottingham practical workshop that challenges attendees to understand the strengths and weaknesses of their current telephone style, and help them develop more confident and successful telephone behaviours.
Effective Presentation Skills - 1 day training course delivered in Nottingham This course is suitable for managers and staff members who are required to coach others towards their full potential. It provides participants with the skills, knowledge and habits to enable them to approach, carry out and review the coaching process in a professional manner, bring out the best in those they coach.
Time Management - 1 day training course delivered in Nottingham This course examines how time is used at work and identifies good practice to get your role under control! It helps delegates to identify “lost” time at work and to plan and prioritise tasks to make best use of time and enhance productivity.