Booking options
£11.99
£11.99
On-Demand course
2 hours 50 minutes
All levels
Master essential leadership skills and discover what it takes to become a great team manager or supervisor with the Team Management Skills course. This comprehensive course examines the characteristics and principles of effective leadership, from goal setting and providing feedback, to resolving conflict and managing your time. Our instructor-led training units are ideal for those who are new to their role and wish to fine tune their management style and approach to boos ttheir professional development.
Master the art of public speaking, learn how to engage your audience and get your point across effectively with the Communication and Public Speaking Diploma. This training program will help you boost your confidence in delivering presentations and improve your body language to project confidence. This skills-based diploma also provides guidance on how to work with visual aids, plan your notes and overcome your fears and self-doubts. This course is ideal for those in customer or client-facing roles.
Develop your skills in time management, leadership and communication
Understand how to provide constructive feedback and delegate work effectively
Learn how to motivate teams and bring out the best in your employees
Be able to resolve conflict and disagreements with professionalism
Define your management style and understand which approach works for you
Master the art of body language and learn how to project confidence in the workplace
Improve your delivery in presentations and public speaking
Know how to keep your audience engaged and use visual aids effectively
Learn how to get your point across and express your ideas with conviction
Discover practical mental exercises to help you remember your lines
This course is ideal for line managers, supervisors and team leaders who are new to their role and wish to enhance their skillset. This masterclass is also suitable for anyone who wants to improve their public speaking and confidence in working with teams.
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22.
On successful completion, learners will have the practical skills and knowledge to kickstart their career and explore opportunities in the following roles:
Team Manager
Team Leader/Supervisor
Entrepreneur
Motivational Speaker
Coach/Mentor
**Team Management** | |||
Introduction | |||
Getting Started | 00:01:00 | ||
Setting Expectations | |||
Setting Expectations | 00:03:00 | ||
Setting Expectations Case Study | 00:01:00 | ||
Setting Goals | |||
Setting Goals | 00:06:00 | ||
Setting Goals Case Study | 00:01:00 | ||
Assigning Work | |||
Assigning Work | 00:04:00 | ||
Assigning Work Case Study | 00:01:00 | ||
Degrees of Delegation | |||
Degrees of Delegation | 00:03:00 | ||
Degrees of Delegation Case Study | 00:01:00 | ||
Implementing Delegation | |||
Implementing Delegation | 00:07:00 | ||
Implementing Delegation Case Study | 00:01:00 | ||
Providing Feedback | |||
Providing Feedback | 00:05:00 | ||
Providing Feedback Case Study | 00:01:00 | ||
Managing Your Time | |||
Managing Your Time | 00:05:00 | ||
Managing Your Time Case Study | 00:01:00 | ||
Resolving Conflict | |||
Resolving Conflict | 00:04:00 | ||
Resolving Conflict Case Study | 00:01:00 | ||
Tips for Special Situations | |||
Tips for Special Situations | 00:05:00 | ||
Tips for Special Situations Case Stud | 00:01:00 | ||
A Survival Guide for the New Supervisor | |||
A Survival Guide For The New Supervisor | 00:03:00 | ||
A Survival Guide For The New Supervisor Case Study | 00:01:00 | ||
Wrapping Up | |||
Wrapping Up | 00:01:00 | ||
**Effective Communication** | |||
Working on Basics 101 | |||
Skill Of The Mouth | 00:09:00 | ||
Communication | 00:04:00 | ||
It's In The Eyes | 00:05:00 | ||
You Have 40 Seconds | 00:02:00 | ||
Body Language | 00:06:00 | ||
Art Of Speaking | 00:06:00 | ||
Working On It 102 | |||
Putting It Together | 00:05:00 | ||
Content Is Key | 00:06:00 | ||
To Joke Or Not To Joke | 00:02:00 | ||
Learn Your Lines | 00:06:00 | ||
Visual Aids | 00:03:00 | ||
Working On Me 103 | |||
Walk The Talk | 00:05:00 | ||
What Gives You The Edge | 00:05:00 | ||
It's The Heart That Counts | 00:04:00 | ||
Mirror Time | 00:05:00 | ||
How To Deal With Stress | 00:04:00 | ||
Fake it Till You Make It | 00:07:00 | ||
Preparation On The Day | 00:05:00 | ||
Working On Them 104 | |||
People Don't Care How much you know until they know how much you care | 00:04:00 | ||
They Really Are Naked | 00:03:00 | ||
Sing The Right Song | 00:06:00 | ||
Know Your Venue | 00:04:00 | ||
Public Speaking - Why Do It? | 00:04:00 | ||
Conclusion | |||
Hello and Goodbye | 00:02:00 | ||
Goodbye HD Final Online | 00:01:00 | ||
Certificate and Transcript | |||
Order Your Certificates or Transcripts | 00:00:00 |
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