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Diploma in Administrative Management
By Course Gate
(1)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
7 hours 31 minutes
All levels
Description
Diploma in Administrative Management is a comprehensive programme designed to equip individuals with the fundamental skills and knowledge required to excel in administrative roles across various industries. This course covers a wide range of topics essential for effective office administration, including business etiquette, communication skills, time management, customer service, and organisational techniques.
Participants will start by delving into the basics of office administration, learning about the role and responsibilities of an effective administrator. They will then progress through modules focusing on crucial skills such as business telephone etiquette, organising meetings and conferences, managing travel arrangements, and handling mail services and shipping efficiently.
Furthermore, learners will explore the importance of effective communication in the workplace, understanding how to represent their boss and company professionally and interact with customers and colleagues. The course also covers essential organisational skills, record-keeping, filing systems, and business writing skills necessary for administrative management roles.
By the end of the course, participants will have developed a well-rounded skill set that prepares them to tackle the challenges of administrative management confidently and competently.
Learning Outcome of Diploma in Administrative Management
Learn the fundamental principles of office administration.
Gain essential skills required to be an effective administrator.
Understand the importance of business etiquette in professional settings.
Acquire proficiency in handling business telephone communications.
Develop strategies for representing your employer and company professionally.
Master organisational and time management techniques for efficient workflow.
Key Features of the Course
A CPD certificate that is recognised worldwide.
A great online learning experience.
Interesting and unique online materials and activities.
Expert guidance and support from the field leaders.
Access to the study resources anytime you want.
Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.
Get a year-long access to the course.
Topics Covered in This Course
Module 01: Introduction to Office Administration
Module 02: Skills of an Effective Administrator
Module 03: Business Etiquette
Module 04: Business Telephone Skills
Module 05: Representing Your Boss and Company
Module 06: Mail Services and Shipping
Module 07: Travel Arrangements
Module 08: Organising Meeting and Conferences
Module 09: Time Management
Module 10: Record Keeping and Filing Systems
Module 11: Business Writing Skills
Module 12: Organisational Skills
Module 13: Communication Skills
Module 14: Customer Service
Module 15: Effective Planning and Scheduling
Module 16: Invoicing/Petty Cash
Who is this course for
This Diploma in Administrative Management Course is suitable for -
Individuals aspiring to pursue a career in administrative management.
Current administrative professionals seeking to enhance their skills and knowledge.
Office assistants looking to advance their careers in office administration.
Entrepreneurs and small business owners aiming to manage administrative tasks efficiently.
Requirements
No prerequisites; suitable for individuals from any academic background.
Accessible course materials from any internet-enabled device.
CPD Certificate from Course Gate
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22.
Career path
Administrative Manager
Office Manager
Executive Assistant
Administrative Coordinator
Operations Manager
Business Administrator
Office Administrator
Administrative Specialist
About The Provider
Course Gate
London
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