Booking options
£25
Course Images
Customer Care in Early Learning & Childcare.
- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
30 minutes
All levels
Description
Enjoy this online training which will help leaders set strategies for creating an excellent customer care environment.
It will give you an activity to do during a staff meeting to establish what professionalism looks like in your setting.
It will suggest 5 strategies to good customer care as well as highlighting the impact good customer care will have on your team.
course Content
1 sections•5 lessons
Contents5 lessons
- 1Overview of Customer Care in Early Learning & Childcare.
- 2The Impact of customer care.
- 3The importance of professionalism in customer care.
- 4When Customers are unhappy.
- 5Customer service quiz.
About The Provider
Connected Beginnings
West Lothian
Connected Beginnings provides training sessions both online and in person to empower practitioners, leaders, managers and owners.
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