Booking options
£12
£12
On-Demand course
1 hour 24 minutes
All levels
***Equip Yourself for Conflict Resolution with Mediation Basics for Conflict Management***
Did you know that according to a recent [CIPD]( Chartered Institute of Personnel and Development) report, 90% of HR professionals believe strong conflict resolution skills are important for a successful workplace? This "Mediation Basics for Conflict Management" course provides a comprehensive foundation for navigating disputes and fostering collaborative solutions.
This "Mediation Basics for Conflict Management" course is designed to equip you with the theoretical knowledge and understanding to excel in the field of mediation. Through a series of engaging modules, you'll gain a strong grasp of core concepts, essential skills, and ethical considerations involved in this dynamic process.
Learning Outcomes
By participating in "Mediation Basics for Conflict Management," you will be able to:
Define mediation and explain its role in conflict resolution.
Identify the core skills necessary for effective mediation.
Describe the different stages of the mediation process.
Analyze the ethical principles and professional standards that govern mediation practice.
Recognize special considerations that may arise in various mediation contexts.
Apply your knowledge of mediation to better manage conflict situations.
Delve into the core principles of mediation, starting with an exploration of introductory concepts and gradually advancing to essential skills crucial for effective mediation. Gain insights into the nuances of the mediation process and develop a profound understanding of the ethical standards that guide every mediator's practice.
Course curriculum :
Module 1: Introduction to Mediation
Gain an overview of mediation, including its history, purpose, and significance in conflict management.
Module 2: Essential Skills for Mediators
Learn about the critical communication and interpersonal skills required for successful mediation.
Module 3: The Mediation Process
Understand the step-by-step process of mediation, from preparation to resolution.
Module 4: Mediation Ethics and Professional Standards
Explore the ethical principles and professional standards that guide mediators in their practice.
Module 5: Special Considerations in Mediation
Examine the unique challenges and considerations in various mediation contexts, such as workplace, family, and community disputes.
10 CPD hours / points Accredited by CPD Quality Standards
Introduction to Mediation 15:04 1: Introduction to Mediation 15:04
Essential Skills for Mediators 17:39 2: Essential Skills for Mediators 17:39
The Mediation Process 15:39 3: The Mediation Process 15:39
Mediation Ethics and Professional Standards 19:12 4: Mediation Ethics and Professional Standards 19:12
Special Considerations in Mediation 17:25 5: Special Considerations in Mediation 17:25
Order Your CPD Quality Standard Certificate (Optional) 01:00 6: CPD Certificate (Optional) 01:00
Mediation Basics for Conflict Management is ideal for anyone interested in:
Pursuing a career in mediation
Enhancing their conflict resolution skills in the workplace
Building stronger relationships through effective communication
Developing a deeper understanding of alternative dispute resolution (ADR) processes
This course is designed to provide a strong theoretical foundation, and does not require prior experience in mediation.
There are no prerequisites for this course. All participants will have the opportunity to actively engage with the course materials and ask questions to solidify their understanding of mediation principles.
Mediation is a growing field with applications in various sectors, including human resources, law, community organizations, and more. By successfully completing "Mediation Basics for Conflict Management," you'll be well-positioned to take the next step in your career path, potentially pursuing further training and certification to become a qualified mediator.
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
CPD Quality Standard Certificate
Digital certificate - £7.99
Compliance Central has received a lot of positive feedback from students all across the world. On our platform, we're committed to giving students the knowle...