Overview

This course is suitable for those embarking upon recruitment for the first time, and for more experienced recruiters who wish to update their skills and knowledge of current good practice.

For business owners, managers and those who are required to recruit and select staff into their organisation.

Aim

The cost of recruiting can be substantial and it is therefore critical to get it right.

This is a practical course designed to give delegates the skills to confidently prepare and conduct the recruitment process, make good selection decisions, and record appropriate information suitable to provide feedback to candidates. There will be opportunities to practice all the skills and techniques learned during the day.

“I feel more confident that I am now approaching recruitment and selection in the right way – the sections on interviewing skills and giving feedback to candidates were particularly useful – thank you ”

Melita Truman, Customer Service Manager (Retail)

Content

By the end of the course, delegates will:

Recognise the legal considerations – including equality and diversity issues – involved in the recruitment process.
Be able to create and use a job description and person specification including identifying essential and desirable criteria
Be able to create relevant questions which test knowledge, skills and behaviours required for the job role, and know how to select suitable workbased tests.
Structure and conduct an interview effectively, from beginning to end
Probe candidates further to maximise the information obtained from the interview
Understand how to sift and score candidates against essential and desirable criteria
Keep accurate and relevant interview records to enable feedback to candidates

Recruitment & Selection – how to recruit the right staff