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Don't Call Me Mum:  Little Things That Make a Big Difference Working with Parents/Caregivers (Social Care)

Don't Call Me Mum: Little Things That Make a Big Difference Working with Parents/Caregivers (Social Care)

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 3 hours

  • Beginner level

Description

Don't Call Me Mum: Little Things That Make a Big Difference – Working with Parents/Caregivers (Social Care)

3-hour CPD Certified Training by Born at the Right Time

In fast-paced social care environments, positive interactions aren't just nice, they're essential. When time is limited, effective communication leads to safer decision-making, stronger collaboration, and more resilient, economical practices. With fewer complaints and clearer communication comes better outcomes for families and professionals alike.

This CPD-certified course is built on the lived experiences of families raising children disabilities. It offers a powerful lens into how small changes in language, approach, and mindset can make a big difference when working with parents and caregivers. By listening to and learning from parent/carers, practitioners can deliver services that are child-centred, inclusive while prioritising the families needs and aspirations.


Who is it for?

This course is designed for professionals across the social care sector, including:

  • Social workers in Children with Disabilities or Adult Social Care teams

  • Staff in Residential or Day Services

  • Anyone working in social care with directly with families of children with disabilities. needs


Learning Outcomes

Participants will:

  • Explore the reality of lived experience through one family’s story

  • Understand the impact of language and communication in building trust

  • Learn principles of co-production and personalised care

  • Reflect on specific challenges and opportunities when working with parents


For those seeking deeper learning, more advanced practitioner courses are available here.

Testimonial

“I would recommend this course to anyone who works with children, young people and families who support someone with complex medical needs. It is a short course that could have a lasting impact to ensure that you deliver personalised best practice when working with families.”

Frequently Asked Questions

  • How long do I have to complete the course?

    You are able to work through this 'On-demand' course at your own pace within 60 days of the start date. If you will require an extension, please contact us. 

  • Do I need to complete the course in one session?

    No, you do not need to complete the course in one session. You can work through the course at your own pace, pause and return when you are able, your progress will be saved. In order to return to the course, please use the 'View and manage your order' link from your 'Order Confirmation' email. 

  • Can I share the course link with others?

    No, once a booking is made only the person who registered can access the course. 

    If you know someone who would benefit from completing the course, please ask them to create their own booking or forward the request to training@bornattherighttime.com 


  • Can I purchase this training for a larger group/team?

    Yes, please contact training@bornattherighttime.com and one of our team would be happy to help. 

Course Content

5 sections16 lessons
Context3 lessons
  1. 1Introduction from Trainer Rachel Wright
  2. 2Why is this important?
  3. 3Family's Lived Experience
Connection2 lessons
  1. 1"Please, Don't Call Me Mum" (or Dad)
  2. 2Effective Communication
Collaborative Working2 lessons
  1. 1Co-production
  2. 2Working well with Families
Changes to Practice6 lessons
  1. 1Choose the relevant practice setting
  2. 2Social Care (CWD or Adult)
  3. 3Day Services
  4. 4Residential Services
  5. 5The Next Right Thing
  6. 6CPD Certification
Further resources and training3 lessons
  1. 1References
  2. 2More In-depth Courses
  3. 3More from Rachel

About The Provider

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