Don't Call Me Mum: Little Things That Make a Big Difference Working with Parents/Caregivers (Healthcare)

Description

3-hour CPD Certified Training by Born at the Right Time

In fast-paced healthcare environments, meaningful interactions with families aren’t just the icing on the cake they run through the heart of service delivery. When time is limited and pressures are high, effective communication leads to safer decision making, greater potential for collaboration and more empathy.

Fewer misunderstandings and clearer communication mean better outcomes for families and professionals alike.

This CPD-certified course is grounded in the lived experiences of families raising children with complex needs. It offers a powerful lens into how small changes in language, approach and mindset can make a big difference when working with parents and family caregivers.

By listening to and learning from parent/carers, healthcare professionals can deliver care that is child-centred, inclusive, and supportive of families navigating complex journeys within NHS services.

This course is designed for healthcare professionals working directly with families of children with disabilities or medical complexities, including:

Participants will:

For those seeking deeper learning, more advanced practitioner courses are available here.

“I would recommend this course to anyone who works with children, young people and families who support someone with complex medical needs. It is a short course that could have a lasting impact to ensure that you deliver personalised best practice when working with families.”