Event Services Agreement

Terms & Conditions

Agreement:

This agreement (the “Agreement”) is made between:

Minimally Invasive Periodontics Limited (a company registered in England and Wales with company number 10928396), whose registered office is at 12 West Street, Ware, SG12 9EE, England, trading as Light Changes Coaching (“we” or “us”)

And;

The person, company or organisation named and of as detailed in the Booking (“you”)

each a “party”, together the “parties”.

The Agreement is made, and its terms and conditions (the “Terms”) apply from the time of the Booking.

The Terms will override any terms or conditions that you may have sent or may send to us, or any other written or verbalcommunication or correspondence between the parties before the Booking.

By completing the Booking you are agreeing to the Booking as detailed therein and the Terms, and that you shall comply with the Booking and the Terms at all times.

Definitions:

“Booking” means any booking made by you (or on your behalf) for the Event through either:

the Event Brite web sitehttps://www.eventbrite.co.uk or;
our webpage https://nail-it.uk/nail-it-weekend-retreat or;
any other method offered agreed between the parties.

“Confidential Information” means any information however conveyed, positioned, or presented, that is of a sensitive, personal, or private nature to the parties or any third parties attending the Event.

For the avoidance of doubt, Confidential Information shall not include information that: (a) is generally known to the public or in industry; (b) is independently developed by us without use of or reference to your Confidential information; or (c) we are required by statute, lawfully issued subpoena, or by court to disclose; (d) is disclosed to us and as a result of such disclosure we reasonably believe there to be an imminent or likely risk of danger or harm to you or others; and (e) involves illegal activity.

“Discloser” means the party disclosing any Confidential Information to the other party (the Recipient.

“Fee” means the fee payable by you to us for the Booking.

“Event” means the event as detailed or referred to in the Booking or as subsequently amended by us and notified to you.

“Recipient” means the party receiving any Confidential Information from the other party (the Discloser).

“Personal Data” has the meaning set out in the EU General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council or 27 April 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”).

“Services” means the services to be provided by us to you in relation to managing the Booking, preparing, organising, and running the Event and any follow up with you post Event, as detailed or referred to in the Booking, at the Event or in the Agreement.

“Venue” means the Venue/location/address where the Event will take place, or in the context of people, its owners or those duly appointed responsible by the owners for its management.

Fee and payment

The Fee will be as stated in the Booking.

Unless specified otherwise in the Booking, or as otherwise agreed with us, payment of the Fee must be in full at the time of the Booking, with payment (whenever made) via our merchant account provider and you consent to us passing your necessary details to the merchant account provider and to them processing necessary information about you for the purpose of processing and completing the Booking and its payment.

Cancellation, postponement, and refunds

Cancellation by you:

Any cancellation of the Booking by you is strictly non-refundable (unless otherwise agreed by us at our sole and absolute distraction in writing), however, if you are unable to attend the Event for any reason, you may propose to us a substitute to attend the Event instead, which we will not unreasonably refuse.

Cancellation by us:

There may be circumstances in which we need to cancel the Event. In such circumstances, we will provide you with a full refund of the Fee that you have paid to us, less any merchant or processing costs incurred by us, and we will make every effort to provide you with such refund within 30 days of the date of any such cancellation.

Postponement or change to the Venue:

There may be circumstances in which we need to postpone the Event and/or change the Venue and if we do, we shall advise you of any such changes as soon as we possibly can.

If you are unable to attend the new dates for the Event, or if the replacement Venue is more than 100 miles away from the Venue shown in the Booking, you may cancel your Booking and we shall provide you with a refund of any Fee payments made, less any merchant or processing costs incurred by us, within 30 days of the date of any such cancellation.

Notification of email address:

We shall notify you of any cancellation or postponement of the Event or change to the Venue by emailing the email address that you provided in the Booking and it is your responsibility to check for any emails sent by us, and/or advise us of any change to this email address, as we shall not be liable for any loss you suffer (such as travelling to the Event) arising out of you failing to see in good time, any email notice about any cancellation, postponement or change of Venue from us.

Accommodation, expenses, and meals

You shall be responsible for making and paying for your own travel arrangements to and from the Event/Venue, as well as any accommodation that you may require and any other expenses incurred by you in relation to the Event, unless by prior written agreement with us to the contrary, or as detailed to the contrary in the Booking.

If you are late at the Event or prevented from attending the Event due to travel delays or any other circumstances, we shall not be obliged to provide you with a refund of the Fee (in part or whole) or any costs associated with you attending the Event, or to wait to start the Event until you arrive, or to offer you a place on any future event.

You shall also be responsible for any meals you require before, during and after the Event, unless specified otherwise in the Booking, or as may be otherwise agreed between the parties.

If any meals are to be provided by us, please notify us within 48 hours of the Booking, if you have any dietary requirements, which we will use our best endeavours to assist with these.

Disability, medical conditions, and other circumstances

If you have any disability, medical condition or any other circumstance that requires us to make any particular arrangements for you for the Event, please notify us within 48 hours of the Booking, or as soon as known, and we will use our best endeavours to assist with these.

Description of the Event and disclaimer:

The Event is intended to be, but not limited to a thought-provoking, creative, and fun set of mental and physical activities, games, exercises, role plays, classes, and teaching, to help inspire you to maximize your personal and professional and business potential. It is designed to facilitate the creation/development of your personal, professional and/or business goals and to develop and carry out a strategy/plan for achieving those goals post the Event.

The Services are not, and should not in any way be deemed by you to be either:

‘coaching’ - however we shall in delivering the Services look to maintain at all times the ethics and standards of behavior established by the International Coach Federation “(ICF)”. www.coachfederation.org/ethics

or,

‘therapy’ - and does not substitute for therapy if needed by you, and does not prevent, cure, or treat any physical or mental disability, medical ailment, disposition, illness, or disease, nor should the Event/Services be used as a substitute for counselling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical, or other qualified professionals and it is your sole responsibility to seek such independent professional guidance as may be needed.

You should however understand that in order to enhance the likely benefits of the Event/Services, you should look to communicate openly and honestly with us and any third parties at the Event, disclose and receive Confidential Information and be open to feedback, and to create the time and energy to participate fully in the Event.

You are thus solely responsible for creating and implementing your own physical, mental, and emotional well-being, decisions, choices, actions, and results arising out of or resulting from the Event, and your interactions with us and any third parties at the Event. As such, you agree that we are not and will not be liable for, or responsible for any actions or inaction, or for any direct or indirect result of the Services provided by us.

You further acknowledge that you may leave the Event at any time of your own volition, and we shall not be liable for or provide you with a refund of the Fee (in part or whole) or any other payment or any costs associated with you attending or leaving the Event.

Your Obligations

You agree that if you act, speak, or behave in any way which in our sole opinion is likely to cause any harm, distress, or nuisance to any person at the Event, you shall leave the Event immediately, and we shall not be liable for or provide you with a refund of the Fee (in part or whole) or any other payment or any costs associated with you attending or leaving the Event.

You must at all times comply with all requests from us or the Venue with regard to health and safety and any health and safety policy of the Venue and all applicable laws, and you must not bring any equipment or any items of a hazardous or dangerous nature to the Event.

You agree that upon any notification from us or the Venue of any non-compliance to the above paragraph by you, that you shall leave the Event immediately and that we shall not be liable for or provide you with a refund of the Fee (in part or whole) or any other payment or any costs associated with you attending or leaving the Event.

You shall not cause any damage to any part of the Venue or to any of our equipment or any other property.

You are solely liable for any damage caused by you (or any substitute) to any area of the Venue or to any of our equipment or any other property and shall fully reimburse us or the Venue in relation to any damage so caused.

The Event includes a number or physical and mental tasks, activities, exercises, games, role plays and interactions, and it is your sole responsibility to ensure that you are physically and mentally capable of undertaking any of these, as we are not personal trainers or medically qualified to advise on what you can/should do and cannot/should not do.

Liability and limitations

We make no guarantees, representations or warranties of any kind or nature, express or implied with respect to the Event or the Services.

Whilst every endeavour is made by us to provide the Event and the Services, you should accept that there may be things which are beyond our control and thus outside of our liability, including but not limited to, delays to the delivery of or non-performance of the Event or Services, as a result of technical issues, the weather, traffic and/or Venue availability/access issues, regulations/laws, or our availability (and/or that of any sub-contractors) due to sickness or otherwise, and our total liability for any matter arising out of the Agreement shall in all circumstances be limited to any payments made by you for the Fee.

Our sole liability in relation to any cancellation, postponement or change of Venue by us shall be strictly limited to any payments made by you for the Fee, and we shall not be liable under any circumstances for any consequential or any other losses.

We nor the Venue do not accept any liability for any damage to, loss of or theft of any of your belongings or any other items brought by you to the Event/Venue.

Whilst every reasonable precaution is taken by us to ensure security and safety at the Event, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the Event, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by our negligence, any fraudulent misrepresentation, or any other liability for which it is unlawful to exclude or limit our liability.

In addition to being fun, the Event is meant to be thought provoking and challenging and as such, you give us your consent for it to cover - either in pre-planned and delivered content by us and/or from ad hoc and reactive conversations, discussions or other dialogue (between you and us, you and any third parties at the Event, us and any third parties at the Event, or you, us and any third parties at the Event), arising from (directly or indirectly) any such content, or otherwise independently to this, and may include but not be limited to topics such as: family, friends, relationships, physical, mental and emotional health and wellbeing, state of mind, death, addictions, abuse, work, business affairs, money, wealth, finance, education, language, psychology, sociology, human physiology, neurology and other sciences, sex, sexuality, sexual orientation, race/ethnicity, gender, age, politics, social economics and social status, body shape/size, religion and other belief systems.

In addition to the above consent, you agree that we are not and shall not be liable or responsible for any discomfort, distress, harm, sickness, stress, anxiety, or any other feelings (physical or mental) that may be experienced by you before or during the Event or anytime thereafter.

You further acknowledge may leave the Event at any time of your own volition, but if you do, we shall not be liable to refund the Fee (in part or whole) or any other payment or any costs associated with you attending or leaving the Event.

Confidentiality:

The Recipient shall keep the Discloser’s Confidential Information confidential and shall not use or disclose such Confidential Information to any third party without the Discloser’s consent, unless otherwise given by you elsewhere in the Agreement.

It is likely however, that in order to enhance the experience of the Event for all attendees of the Event (including you), that during the Event, you may also disclose Confidential Information to and/or receive Confidential Information from third parties attending the Event. In such circumstances you will keep any such Confidential Information received by you from them confidential and shall not use or disclose such Confidential Information to anyone else without any such disclosing third parties’ consent.

All third parties attending the Event will have agreed to terms relating to confidentiality that are the same or similar to the Agreement, however we cannot be responsible or liable for any breach of any such terms and conditions by any such third parties, in relation to any Confidential Information disclosed by you to them.

You also acknowledge your continuing obligation to raise any confidentiality questions or concerns with us in a timely manner.

Data protection.

We will only process and use any Personal Data of yours provided by you to us, solely for the purposes of the Booking/the Agreement, or to communicate with you using the contact details given in the Booking in relation other events and services we can offer you and we will retain these contact details after the Event accordingly, unless you request that we do otherwise.

We shall treat all such Personal Data as confidential.

Publicity, promotional materials, photography and filming

You agree that we may include your details (including name, company/organisation name, links to your website and/or social media accounts and/or images of you) in any promotional materials relating to the Event or future events run by us, and/or in any materials used at the Event. We are not liable for errors or omissions contained in such information.

We reserve the right to change the contents of the Event and/or any materials as we think fit.

We may wish to photograph and/or film (with sound) the Event or parts thereof and reserve the right to do so for the purposes of the Event, promoting future events or other services we provide, either on our website, third party media or otherwise. You consent to us or any other third party attending the Event photographing and/or filming you, either on your own and/or with us and/or any third parties attending the Event with you this, please notify us in writing with your reasons, which we will not unreasonably refuse, unless removal of any such content would have a major impact on any such promotional materials contained in any such content. If we accept any such request, we will action it accordingly withing 14 days of any such acceptance.

You may take photographs (but not film without our prior consent) of the Event.

We will not disclose your full name as a reference without your prior consent.

Intellectual property

The copyright and intellectual property in any promotional or other materials or any written or visual content used in relation to the Event (including but not limited to any Event notes, handouts, slides, drawings, designs, diagrams, brochures, logos, acronyms, book extracts, articles, and case studies) that are created exclusively by us belong to us and may not be reproduced by you in any medium without our prior written consent.

You may however use the Event materials or any written or visual content used in relation to the Event for your own private or internal business purposes only and may not reproduce, publish, or deal with such materials in any way for any commercial use or gain.

Equality, diversity and inclusion

We are committed to encouraging equality, diversity and inclusion among our workforce and sub-contractors, and eliminating unlawful discrimination, and we have the aim of trying to be truly representative to a wide section of society and our customers as best as we can for a small organisation, and in providing the Services we are committed against unlawful discrimination of you under the Equality Act 2010, including but not limited to characteristics of

age, disability, gender or gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, or sexual orientation, and for you to feel respected at all times and able to give your best.

The parties shall at all times encourage equality, diversity and inclusion at the Event and will act, speak, and behave in a manner that provides an environment free of bullying, harassment, victimisation, and unlawful discrimination, and promotes dignity and respect, and where individual differences between and contributions by all persons at the Event, are embraced, recognised, and valued.

You agree that upon any non-compliance by you to the above, as notified by us and any subsequent request by us for you to leave the Event (both at our sole discretion), that you shall leave the Event immediately and that and we shall not be liable for or provide you with a refund of the Fee (in part or whole) or any other payment or any costs associated with you attending or leaving the Event.

Sub-contractors

We may use sub-contractors at our sole and absolute discretion to help us provide any parts of the Services.

Waiver

If either party chooses not to take up any right of action at any time, then this will not prevent that party from acting on the same orsimilar point at another time.

17. Law and jurisdiction

The Terms will be governed by and construed in accordance with the laws of England and Wales. In the event of any dispute, we would ask that you contact us in the first instance to resolve any issues in good faith. If this matter is not referred or resolved within 14 days ofthe matter being raised, then the parties will submit to the exclusive jurisdiction of the English Courts.

Agreements (Rights of Third Parties) Act 1999

The parties to the Agreement do not intend that any of its Terms will be enforceable by virtue of the Agreements (Rights of ThirdParties) Act 1999 by any person not a party to it but this shall not affect any right or remedy of a third party that exists or is availableapart from that Act.

Severability

If any Terms shall be held to be invalid, illegal, or unenforceable, the remaining Terms shall remain in full force and effect and suchinvalid, illegal or unenforceable term shall be deemed not to have been part of the Agreement.

Entire agreement

The Booking, the Agreement, and the Terms (and any agreed variation(s) to these) contains the entire understanding between the parties and supersedes all previous agreements or correspondence between the parties.

_______________________________________________________________________________

You further acknowledge may leave the Event at any time of your own volition, but if you do, we shall not be liable to refund the Fee (in part or whole) or any other payment or any costs associated with you attending or leaving the Event.

Sub-contractors