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33 Customer Service courses in Thatcham

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Reading

By Mangates

Customer Service Essentials 1 Day Training in Reading

Boost Customer Satisfaction: Join us 1 Day Training in Reading
Delivered In-Person + more
£595 to £795

Educators matching "Customer Service"

Show all 10
Mangates

mangates

5.0(1)

London

WHO WE ARE? “Mangates” is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. WHAT WE DO? We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

RP Training Solutions Ltd

rp training solutions ltd

Reading

RP Training Solutions Ltd was formed as a bespoke training provider. With a team of experienced associate trainers, we can provide high quality training in a wide range of areas including investigative skills, cyber resilience, mental health to name a few. Taking a pride in our training and customer service we aim to deliver not just a high level of quality to our clients but in a professional and engaging way. Our training has been provided to a wide range of public and private sector companies and organisations both here and abroad. We remain flexible in our approach and will work with you to meet your specific requirements in relation to any aspect of training required. As a Skills for Justice approved delivery centre, RP Training Solutions Ltd seek to provide the highest standard of training delivery for all our clients and learners. Among the training courses we can provide are PIP1 and PIP2 level investigations skills, Interviewing, and leading investigations. Specialist courses in Road death investigation, Family Liaison Officer, Mental health for supervisors and making decisions for managers. We also offer two qualifications, (certificate and diploma) in Investigating and managing serious crime. Providers of quality training. Training facilities online and classroom based. Accredited Skills for Justice and SfJ awards training providers. Experienced, qualified trainers. We aim to meet your training needs. Why we do it? Our flagship course the Roads Policing LIO ALP, is accreditted by SfJ Awards. A clear sign of the effort and commitment we invest in our learners. In addition to this we offer bespoke training design for organisations needs. This includes Mental health first aider, and delivery of Mental health awareness courses. We ensure our products meet national standards for the subject areas and the learners attending leave with not just the knowledge but the ability to implement it.

Bluestream Recruitment

bluestream recruitment

Harwell Oxfordshire

Bluestream is an independent recruitment consultancy, specialising in contract, permanent and temporary jobs in Admin, Secretarial & PA, Customer Service, Engineering, IT/Technology, Multilingual, Sales & Marketing and Space, Satellite Communications & Energy sectors. Over the past decade we have built our reputation on the delivery of exceptional recruitment service to leading businesses throughout the UK and Europe. We want to support candidates through their career arc and help clients find the best talent for their company and keep them! We are therefore proud to also provide HR and Learning & Development Services. Not only can we find you the best candidates, but we are also able to offer you support with HR issues from performance appraisals to absence management as well as HR policies and contracts. In addition, we are now excited to offer expert Learning & Development support to help you develop and retain your best talent. We can support you in developing your staff using coaching and help you enhance your employee engagement strategy to fit your business and your people. Please visit our HR Support page for more information about how our HR expert, Amanda Fielding, can support your business. Visit our Learning & Development Services page to find out more about our Learning and Development offerings, provided by our coaching expert, David Savage. Our values At Bluestream we are truly passionate about supporting clients and candidates through the recruitment process, ensuring a friendly, yet professional experience, which is always honest, transparent, and respectful. We do not believe in chasing and throwing CVs in all directions and hoping some may stick! We take time and effort to get to know you, whether you are a client or a candidate. That is why we can match the right person to the perfect position. Our candidate-focused approach delivers competitive advantages for our clients and rewarding careers for our candidates. Our story so far Belinda Elliott became the driving force behind Bluestream in 2009 in Abingdon, Oxfordshire. Dedicated and determined to not be ‘just another’ recruitment agency Belinda relocated Bluestream to Harwell Science Campus, Oxfordshire in February 2011. Situated perfectly between new and exciting start-up companies and large well-established businesses we can support our clients and candidates here in South Oxfordshire and throughout the UK & Europe. Eager to provide more holistic client support, in 2022 we expanded our services to offer our clients HR and Learning & Development Services. Not just another recruitment agency... At Bluestream we like to help and support our local business community by hosting HR related workshops and events, keeping employers up to date with the latest employment law and new enterprises. For information about forthcoming events visit our Events page.