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33 Customer Service courses in Huddersfield

Customer ServiceHuddersfield

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

HABC Level 2 Award in Customer Service (QCF)

5.0(7)

By Safehouse Health And Safety Consultants Ltd

This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. How long will it take me to achieve this qualification? This qualification is classroom-based and usually achieved by taking a one-day course. However, it can also be achieved through a variety of other methods including blended and distance learning, as long as the recommended learning hours are completed. How is the qualification assessed? Through a 1-hour 30-question multiple-choice examination. Learners must achieve a score of at least 20 out of 30 in order to pass.

HABC Level 2 Award in Customer Service (QCF)
Delivered in Barnsley or OnlineFlexible Dates
Price on Enquiry

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry
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Educators matching "Customer Service"

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Presbar

presbar

Cleckheaton

Firstly, let me introduced myself. My name is Paul Prestwich, Managing Director here at Presbar along with my business partner Sean Bartrupe. We set up Presbar in January 2019 as a family run local recruitment company to service clients all over the West Yorkshire region. In our three years of business we have been extremely successful in supporting many local and Blue Chip companies with both the temporary, permanent recruitment and many of their training requirements. Here at Presbar we strive to go the extra mile for our clients to ensure the receive both the candidates with the skill set the client requires and also the ongoing support any client may need 24 hrs a day. With over 30 years’ experience between myself and Sean we like to think that we have the knowledge to provide our client with the first class service the deserve.

Abbeydale Training

abbeydale training

Barnsley

UK based training providerWe work with businesses, schools and the wider public sector. Over the years, our aims and ethos have remained constant – all of the training we deliver has to be relatable to the workplace and add real value. Our packages are created to deliver the training our clients need and are delivered where and when they need them. This customer first approach has ensured that our clients use us time and time again. We believe that training should not be a box ticking exercise, nor that one size should fit all. It is vital that delegates leave us with knowledge, ideas and enthusiasm and that every programme has a lasting and positive impression on both the individual and the organisation. Our interactive and practical methods are the key to helping our learners to make real changes in the workplace and to become more effective. We hope you agree and look forward to working with you. We pride ourselves in practising what we preach. As providers of customer service training, customer satisfaction is very important to us. This approach has resulted in 95% of our clients using us again and again: Princes Foods since 2009 The Houses of Parliament since 2011 DLA Piper since 2006 Penk Insurance since 2004 Excalibur UK since 2001 The list goes on and on. Our clients keep coming back to us (some for whom we have become their sole training provider) and here are some of their reasons: We are easy to work with. We take the fear out of the learning environment. We adapt the courses to their needs. Our training always means something in the real world. What we teach can be put into practise straight away. We make a difference.

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Yorkshire & Humber AHSN

yorkshire & humber ahsn

Wakefield

Each AHSN is embedded in its regional health and care community, understanding the system and patient needs on the ground. We develop projects, programmes and initiatives that reflect the diversity of our local populations and healthcare challenges.

Safehouse Health And Safety Consultants Ltd

safehouse health and safety consultants ltd

5.0(7)

Barnsley

Safehouse Consultants are health and safety consultants that specialise in supporting a full range of businesses from the small businesses who cannot afford to employ a full time health and safety manager to corporate clients who like to see an independent specialists perspective for their business. Small businesses. In our experience we know that its difficult comply with the Health and Safety at Work Act of 1974 (HSAWA74) as a small business, this maybe partly due to financial constraints or lack of knowledge, albeit with good intentions.  Let us be your safety representative and take the burden away from you so you can get on with your day to day business. We wont sell fear by claiming you can go to jail or pay massive fines etc.  We will ensure  you comply and gain the necessary experience to help yourself in the future. We make a point of representing the owner or director who employs us. We are employed to argue for you against the HSE, the environmental health officer, your staff, your insurer, etc. Safehouse are here to promote Health and Safety and to show you that it’s not all doom and gloom, the grim reaper does not wear a high vis jacket.

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Wakefield College

wakefield college

3.8(155)

Wakefield

The City of Wakefield sits at the heart of West Yorkshire, and at the heart of the Wakefield district is Wakefield College. The College is the largest college in the District and has an impressive track record, having provided education and training in Wakefield and its surrounding area since 1868.

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TKF Training

tkf training

West Yorkshire

Land Based Training Services We aim to deliver sound practical training leading to national recognised qualifications. Working with clients to develop training courses to suit their specific industrial needs and providing, cost effective services resulting in a skilled workforce. TKF Training is a leading independent training provider for the land based industry. We’re a one stop shop, fully accredited and equipped to meet the training and assessment needs of major utilities, local authorities, public services and private clients. TKF’s excellent industry reputation is founded on the delivery of high quality standard and bespoke training courses. TKF is fully accredited by City & Guilds NPTC and Lantra Awards to deliver training and assessments.

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Essential Compliance Training Ltd

essential compliance training ltd

5.0(8)

Leeds

Straight talking training tailored to the needs of your organisation and role. Our courses teach skills that have practical, real-world applications.

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Gpt Academy

gpt academy

London

At GPT Academy, we deliver industry-leading courses to both individuals and businesses. We take a unique hands-on approach, offering tailor-made solutions to suit your needs. Looking to develop your business? Our Commercial Training & Employability solutions create brighter futures for new and existing employees. When you value your staff and invest in their personal development, you reap the rewards with confident, loyal and trusted staff members. Looking for employment? We can help you gain the skills and motivation to enable you to return to the workplace with confidence. We can even put you in contact with people in your industry to get you to where you need to be.

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Kayleigh Jane Academy

kayleigh jane academy

London

We boast a client base of loyal customers from all over the country who ‘would never trust or go anywhere else!’. We pride ourselves on giving an outstanding customer service and going above and beyond for each and every client.

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National Training Platform

national training platform

Bradford

We have a proven track record in creating, delivering, and embedding training solutions that really engage your people, and exceed their expectations of what a training course looks and feels like. National Training Platform specialises in Customer Service, Sales, and Leadership Training, offering 6-month, 12-month and 18-month development programmes to improve the skills, knowledge, habits, and attitudes of your people.

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