2680 Customer Service courses

Enhance your expertise in special educational needs coordination with our comprehensive SENCO Training course. Learn about SEN policy, supporting teaching and learning, working with colleagues, and more. Ideal for aspiring and current SENCOs, educators, administrators, and leaders in education.

Master the art of leadership and management with our comprehensive course. Learn key principles, develop essential skills, and gain valuable insights into effective leadership strategies. Perfect for aspiring managers, career changers, and professionals seeking advancement. Enrol now and unlock your leadership potential!

Unlock your potential in Python programming with our Complete Python Course - Beginner to Expert! From mastering syntax to advanced data analysis, machine learning, and web development, this comprehensive course equips you with essential programming skills. Start your journey today and become a proficient Python developer!

Unlock your potential in nursing with our Practice Nurse Training Course. Gain essential skills, understand NHS structure, and master diverse healthcare environments. Get a CPD certificate and expert support. Suitable for aspiring and registered nurses, healthcare professionals, and anyone interested in healthcare regulations.

Gain essential skills in urinary catheterisation with our comprehensive online course designed for nurses and carers. Learn the fundamentals, master protocols, and earn a CPD certificate upon completion.

Master stress management and anxiety relief with our Diploma course. Gain essential skills, explore therapeutic techniques, and enhance your well-being

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Basic Business Chinese Course BCT (A)-Read & Write Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Basic Business Chinese Course BCT (A)-Read & Write Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Basic Business Chinese Course BCT (A)-Read & Write Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Basic Business Chinese Course BCT (A)-Read & Write Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Basic Business Chinese Course BCT (A)-Read & Write? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Basic Business Chinese Course BCT (A)-Read & Write there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Basic Business Chinese Course BCT (A)-Read & Write course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Basic Business Chinese Course BCT (A)-Read & Write does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Basic Business Chinese Course BCT (A)-Read & Write was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Basic Business Chinese Course BCT (A)-Read & Write is a great way for you to gain multiple skills from the comfort of your home. Listening BCT (A) L00 Q00 00:09:00 Q01 - Q10 Listening and Decide True or False Full 00:33:00 Q01 - Q10 Listening and Decide True or False P1 Listening 00:06:00 Q01 - Q10 Listening and Decide True or False P2 Explanation 00:12:00 Q01 - Q10 Listening and Decide True or False P3 Reading Drills 00:10:00 BCT (A) Mock L2 Q 11-20 Listen and Choose the correct answer 00:34:00 BCT (A) Mock L2 Q 11-20 Listen and Choose the correct answer P1 Listen 00:07:00 BCT (A) Mock L2 Q 11-20 Listen and Choose the correct answer P2 SB & VB 00:18:00 BCT (A) Mock L3 Q 00 where to set off 00:12:00 BCT (A) Mock L3 Q 21 Take the Luggage 00:10:00 BCT (A) Mock L3 Q 22 How come you're back from the airport 00:11:00 BCT (A) Mock L3 Q 23 Process Visa 00:07:00 BCT (A) Mock L3 Q 24 why don't drive today 00:09:00 BCT (A) Mock L3 Q 25 Is the ticket booked 00:09:00 BCT (A) Mock L3 Q 26 Where do you see the job offer 00:07:00 BCT (A) Mock L3 Q 27 Book a room 00:12:00 BCT (A) Mock L3 Q 28 Traffic Jam 00:09:00 BCT (A) Mock L3 Q 29 Go hiking 00:10:00 BCT (A) Mock L3 Q 30 Market survey questionnaire 00:10:00 Reading Part 1 R1 Q 31-35 选词填空 Fill in the Blank 00:18:00 BCT (A) Mock R1 Q 36-40 选词填空 Fill in the Blank 00:08:00 Reading Part 2 R2 Q 00 看图决定对错 Decide True or False 00:03:00 R2 Q 41 标志 Signage, Sign 00:10:00 BCT (A) Mock R2 Q 42 客服调查 customer service survey 00:09:00 R2 Q 43 招聘 Job Vacancy 00:15:00 R2 Q 44 公司的产品 Company Products 00:08:00 R2 Q 45-46 手机用户调查 Mobile phone user survey 00:10:00 R2 Q 47 优惠大酬宾 Rewarding big discount 00:09:00 R2 Q 48 火车票 Train tickets 00:08:00 R2 Q 49-50 日程表 Daily Schedule 00:09:00 R2 Q 51-53 商业邀请信 Business Invitation letter 00:13:00 R2 Q 54-55 留言 Leave a message 00:08:00 R2 Q 56-57 服务范围 Our Services 00:10:00 R2 Q 58-60 十周年庆祝活动 Company 10th-anniversary celebration 00:12:00 Writing W1 Q 61-70 Write Chinese according to Pinyin 00:27:00

Description: Some people are born as leaders; others have leadership thrust upon them. Either way in order for you to be a business leader, you definitely need to outshine the competition. Now you can do just that with the help of this Business Leadership and Management Course course. This course will help you learn about the role of a manager and how it is different compared to others. You will also learn about Peter Senge's learning disciplines, Kouzes and Posner's five leadership practices, develop core skills - communication and delegation - and more. So if you want to take charge, you can do so with this course. Learning Outcomes: Give a definition to your role as a manager and recognize how the role is different from the other roles you had Réalisé the management challenge and the latest activities of management Find out how you can get ready for an encounter the forces of change Figure out the paths for and your workspace to organize and have a jump to the next level Understand your leadership profile as well as examine means to apply the knowledge to enhance your success as a manager Improve your competence for communication with others in meetings and for presentations Devise an action plan so as to manage your career success Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Leadership and Management Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Leadership and Management Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Business Leadership and Management Course - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:22:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Leadership and Management Course - Old Version Course Overview 00:15:00 About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Understanding Leadership 00:30:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 The Four Room Apartment 00:15:00 Time Management Tips and Tricks 00:30:00 Managers vs. Leaders 00:15:00 Types of Thinking 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Mock Exam Mock Exam- Business Leadership and Management Course 00:20:00 Final Exam Final Exam- Business Leadership and Management Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Behind every shelf and stockroom lies an organised process—and someone who understands it. The Retail Management 8-in-1 bundle offers essential training in supply chains, logistics, operations, and that all-important customer service finesse. Whether you're dealing with a spreadsheet or a shopping centre meltdown, it pays to be prepared. You’ll build fluency in retail systems, understand how to manage people and products, and gain the communication skills to handle queries without sighing. Modules cover everything from manual handling to stock data, ensuring you don’t just know what’s on the shelf—but why it’s there. Learning Outcomes: Understand retail and supply chain operations end to end. Communicate effectively in customer-facing situations. Use Excel to organise, calculate, and review store data. Handle product storage and logistics principles confidently. Apply manual handling principles in retail environments. Support day-to-day retail operations with structured tools. Who is this Course For: Store supervisors wanting formal retail training. Retail staff preparing for team leader roles. Warehouse workers learning supply management basics. Customer service reps aiming for progression. Jobseekers entering retail and store operations. Admin staff in retail needing stock control knowledge. Delivery coordinators supporting shop-floor logistics. Business owners managing retail or eCommerce shops. Career Path: Retail Manager – £26,000–£40,000 per year Stock Controller – £22,000–£30,000 per year Customer Service Manager – £28,000–£38,000 per year Warehouse Team Leader – £26,000–£35,000 per year Supply Chain Assistant – £23,000–£30,000 per year Retail Operations Coordinator – £25,000–£32,000 per year

Description: Sales are the process that consists of interpersonal interaction and often done by one-to-one meeting with the clients or networking. Marketing is the process in the business that involves with public relations, advertising, social media, etc. Both can have different functions but both aims one thing, for the business to be profitable. To become an expert in both, you need the specific sales and marketing skills acquired. You could learn these skills through skills course and experience. This could be enhanced through training which this course offers. We are offering you a two-in-one set of skills course without sacrificing the quality of the lessons you will learn. Who is the course for? Marketing professionals or business owners who want to learn more about marketing. Anyone who needs to become an expert in the marketing area. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Diploma in Sales and Marketing Course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Specialist Entrepreneur Marketing Manager Promotions Specialist Sales Agent Top Executive. Introduction to Sales Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Management Module One - Getting Started 01:00:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Introduction to Marketing Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Level 3 Diploma in Marketing- Activities 00:00:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Sales and Marketing 00:30:00 Final Exam Final Exam- Diploma in Sales and Marketing 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00