2417 Customer Service courses

Embarking on a journey through the dynamic world of banking? Welcome to the 'Bank Teller' course - your one-stop-shop to mastering the intricate nuances of the banking realm. This meticulously crafted course shines a spotlight on the pivotal role of a Bank Teller, encompassing everything from understanding various bank accounts to unravelling the mysteries behind currency recyclers. Dive deep into the core competencies, imbibe ethical standards, and arm yourself with the knowledge of rights and obligations per UK law, all while ensuring customer satisfaction remains paramount. Learning Outcomes Comprehend the foundational principles and responsibilities of a Bank Teller. Develop proficiency in mathematical calculations specific to banking operations. Gain knowledge on detecting counterfeit, managing frauds, and implementing safety protocols. Understand the importance and functionality of currency recyclers and ATM precautions. Recognise the rights, obligations, and ethical considerations of a Bank Teller within the UK jurisdiction. Why buy this Bank Teller Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Bank Teller there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Bank Teller Course for? Aspiring individuals looking to enter the banking sector. Customer service professionals aiming for a banking transition. Bank employees seeking comprehensive knowledge upgrade. Finance students wanting a deeper understanding of front-end banking. Professionals keen on understanding the UK's banking regulations and ethics. Prerequisites This Bank Teller does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Bank Teller was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Bank Teller: £20,000 - £25,000 Bank Branch Manager: £30,000 - £45,000 Fraud Analyst: £27,000 - £35,000 Bookkeeper: £20,000 - £28,000 Customer Service Representative (Banking): £18,000 - £23,000 Financial Advisor: £30,000 - £50,000 Course Curriculum Module 01: Introduction to a Bank Teller Introduction to a Bank Teller 00:30:00 Module 02: Skills and Abilities of a Bank Teller Skills and Abilities of a Bank Teller 00:30:00 Module 03: Types of Bank Accounts and Opening Them Types of Bank Accounts and Opening Them 00:30:00 Module 04: Mathematics Calculation for Bank Tellers Mathematics Calculation for Bank Tellers 00:30:00 Module 05: Bookkeeping Guideline and Payment Methods Bookkeeping Guideline and Payment Methods 00:30:00 Module 06: Cash Sorting in an Efficient Way Cash Sorting in an Efficient Way 00:30:00 Module 07: How to Identify Counterfeit How to Identify Counterfeit 00:30:00 Module 08: Function and Benefits of Currency Recyclers Function and Benefits of Currency Recyclers 00:30:00 Module 09: Dealing with Frauds Dealing with Frauds 00:30:00 Module 10: Safety Precautions for ATM (Automated Teller Machine) Safety Precautions for ATM (Automated Teller Machine) 00:30:00 Module 11: Customer Services a Bank Teller Can Offer Customer Services a Bank Teller Can Offer 00:30:00 Module 12: Rights and Obligations According to the UK Law Rights and Obligations According to the UK Law 00:30:00 Module 13: Ethical Issues for a Bank Teller Ethical Issues for a Bank Teller 00:30:00

A course aims to provide students with an understanding of the processes and activities involved in managing the flow of goods and services from suppliers to customers. The course typically covers the entire supply chain, including procurement, production, transportation, warehousing, distribution, and customer service.After the successful completion of the course, you will be able to learn about the following, Learn how Sales Management is carried out during different business cycles. Understand the whole mechanism of Supply chain Management and its practical implications. Understand the Management Information System, its different tools and the difference between MIS and IT. The primary goal of a course on Supply Chain Management is to equip students with the knowledge and skills necessary to design, implement, and optimize supply chain systems. By understanding the various components of a supply chain and the interrelationships between them, students can develop a holistic view of how supply chains operate and how they can be improved. The aim of a course on Sales and Supply Chain Management is to provide students with an understanding of the processes and activities involved in managing the flow of goods and services from suppliers to customers. The course typically covers the entire supply chain, including procurement, production, transportation, warehousing, distribution, and customer service. The primary goal of a course on Supply Chain Management is to equip students with the knowledge and skills necessary to design, implement, and optimize supply chain systems. By understanding the various components of a supply chain and their interrelationships, students can develop a holistic view of how supply chains operate and how they can be improved. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Sales and Supply Chain Managements This course explores concepts and inculcates skill in managing sales and supply chains for your business. Understanding Sales and Supply chain Managements Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Supply Chain Manager Logistics Manager Procurement Manager Inventory Control Manager Operations Manager Distribution Manager Transportation Manager Warehouse Manager Production Planner/Scheduler Purchasing Agent Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Enroll in our Courier & Delivery Driver Training course to gain essential skills for a successful career in delivery services. Learn about route planning, vehicle maintenance, traffic laws, and zero contact delivery methods. Enhance your professional capabilities and ensure safe and efficient deliveries.

Achieving Hypergrowth with DevOps OKRs OKRs (Objectives and Key Results) as a framework for defining and tracking objectives and their outcomes is now widely adopted by companies of all sizes, within multiple industries: Google, Adobe, Amazon, Facebook, Dell, Microsoft, Siemens, and Samsung, to name a few. Product OKRs allow for alignment in product development and delivery, Marketing and Sales OKR support driving the buying process via distribution channels, and Customer Service OKRs ensure that customers receive the support they need. All OKRs are important and interdependent in a cascading, objective-setting environment; however, DevOps OKRs play a special role. They boost customer satisfaction, revenue, productivity, and many other key results exponentially, thus allowing a company to achieve the next level of business objectives. In this talk, we will review why this is happening and discuss how to make it happen. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Freelancers Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Freelancers Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Freelancers Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Freelancers Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Freelancers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Freelancers there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Freelancers course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Freelancers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Freelancers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Freelancers is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Brand Management Introduction to Brand Management 00:50:00 Module 02: Introduction to Time Management Introduction to Time Management 00:45:00 Module 03: Introduction to Entrepreneurship & Financial Independence Introduction to Entrepreneurship & Financial Independence 00:45:00 Module 04: Introduction to Emotional Intelligence Introduction to Emotional Intelligence 00:45:00 Module 05: Introduction to Social Media Marketing Introduction to Social Media Marketing 00:30:00 Module 06: Introduction to Sales & Negotiations Introduction to Sales & Negotiations 01:00:00 Module 07: Introduction to Business Formation & Management Introduction to Business Formation & Management 00:40:00 Module 08: Introduction to Principles of Marketing Introduction to Principles of Marketing 00:45:00 Module 09: Introduction to Principles of Accounting Introduction to Principles of Accounting 00:45:00 Module 10: Customer Service Relations Customer Service Relations 00:35:00 Module 11: Critical Creative Thinking Critical/Creative Thinking 00:40:00 Module 12: Problem Design Solving Problem Design & Solving 00:30:00

Start learning British Sign Language (BSL) from scratch with our comprehensive course designed for complete beginners. Master the BSL alphabet, engage in basic conversations, and expand your vocabulary. Ideal for individuals eager to communicate effectively with the deaf community.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Level 3 Diploma in Skills for Business: Retail bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 25 course mega bundle that will exceed your expectations within your budget. The Level 3 Diploma in Skills for Business: Retail related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Retail Coordinator bundle will help you build a solid foundation to become a proficient worker in the sector. This Level 3 Diploma in Skills for Business: Retail Bundle consists of the following 20 CPD Accredited Premium courses - Course 01 :Retail Manager - Level 4 Course 02 :Retail Analytics Course 03 :Supply Chain Management Course 04 :Online Merchandising Training Course 05 :Purchase Ledger Assistant Course 06 :Digital Marketing and SEO Course 07 :Sales Executive Training Course 08 :Customer Service - Advanced Course 09 :Negotiation and Agreement Training Course 10 :Minute Taking Masterclass Course 11 :Financial Controller Course 12 :Telesales Executive Training Course 13 :Document Control and Management Course 14 :Excel Data Tools & Data Management Course 15 :First Aid at Work Course 16 :How To Deal With Difficult People Training Course 17 :Consumer Rights Course 18 :Professional Marketing and Advertising Complete Online Course Course 19 :Salesforce Heroku Course 20 :Business Management Training 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome This tailor-made Level 3 Diploma in Skills for Business: Retail bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Retail Coordinator Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Retail Coordinator bundle! This bundle is also ideal for professionals looking for career advancement. Further progress towards - NCFE Level 3 Diploma in Skills for Business: Retail Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Retail Coordinator Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. This courses will look in detail at the use of Twitter as part of your marketing activity.

This advanced certification drills deep into the latest thinking to develop true digital marketing expertise. Course Overview This advanced certification drills deep into the latest thinking to develop true digital marketing expertise. Learn about Digital Strategy, CX, Search Marketing, Social Media, Leadership and more. Get world class, knowledge and insight: DMI EXPERT is our postgraduate level 140-hour course with an advanced, professional certification. It delivers breadth and depth of understanding of digital marketing and provides the learner with the digital and research skills to work at a management or strategic level. This certification is credit rated at level 11 on the Scottish Credit and Qualifications Framework and awarded 120 credit points by the SQA (Scottish Qualifications Authority), which is comparable to a postgraduate diploma awarded by a UK university. Program learning outcomes and content: What Will I Learn? We give you the thinking and tools to become a leading player on the digital stage. Create powerful and dynamic digital strategy, and access modern, career-defining training covering all key digital marketing disciplines. Course Content: Social Media Marketing: Learn how to create engaging content on social media and how to plan, execute, optimize and report on social media marketing campaigns across the key social platforms. • Social Research • Social Content • Facebook, Instagram, Pinterest • Twitter • LinkedIn • YouTube & Social Video • Social Apps • Social Commerce & Affiliate Marketing • Social Customer Service • Social Strategy Strategy and Planning: Gain all the key skills and practices associated with planning a successful digital strategy. Everything from digital channels, marketing automation, budgeting, analytics and digital leadership. • Digital Communications v Traditional Communications • Marketing automation and CRM • Budget and Resourcing • Big Data & Analytics • Strategy Formulation and Plan • Digital Communications & Channels • Omnichannel tactics CX, eCommerce and CRO: Learn the key concepts underpinning website optimization, conversion rate optimization and effective e-commerce for every business requirement. Build highly effective user experiences for your customers. • Website Optimization • UX Research & Design • E-Commerce Strategy • Applied E-Commerce • Graphic Design Essentials for Marketers Search and Digital Channels: Plan, implement, refine and report on search marketing campaigns. Drive traffic across all digital channels. Taught directly by Neil Patel and DMI’s experts, you’ll gain knowledge from people who actually use these tactics in the field. • SEO Setup & Content • SEO Workshop • Paid Search & Display Advertising • Measurement with Google Analytics • Email Marketing Strategy • Applied Email Marketing • SEO for ecommerce Digital Selling: Recognize the value of social selling and incorporate digital techniques to better engage with customers and prospects to drive increased conversion rates. • Fundamentals of Social Selling • Finding & Targeting Prospects • Attracting Customers • Closing & Retaining • Increasing Engagement Essential Skills: Gain all the essential skills all marketers, professionals and business leaders need to work effectively, productively and professionally in a collaborative business environment. • Project Planning • Creativity Skills • Personal Skills • Working With Others Leadership and Management: Develop practical skills and techniques that you can use to think strategically, build effective teams, deal with conflict and crisis and persuade and influence others. • Thinking Strategically • Building Effective Teams • Dealing with Conflicts and Crises • Persuading and Influencing DURATION 52 Weeks WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

Description: In the modern global business environment, e-commerce shakes the foundation of most industries, leads to entirely new kinds of business, and directly affects both our careers and the way we live. This Level 2 Certificate in E-Commerce Management will teach entrepreneurs how to develop market and manage an e-commerce business, and give you a crucial advantage in today's competitive market. You will learn the terms of e-commerce and m-commerce, how to develop an e-commerce business plan, evaluate e-commerce software options, and much more. So, if you want to build up your career with e-commerce management you should join this course. Learning Outcomes: Describe what the terms e-commerce and m-commerce mean Develop an e-commerce business plan Evaluate e-commerce software options Build an online store with product pages, supporting features, a shopping cart, and an effective checkout process Test, launch, and update your e-commerce site Design engaging, responsive web content Understand e-commerce payment options and choose appropriate options for your site Use appropriate tools to track key e-commerce metrics Identify and optimize supporting e-commerce activities, such as customer service, sales, and inventory management Create a marketing plan with all the essential elements Market your online store using social media and other appropriate channels Use discounts and promotions to market your e-commerce business Understand what security and privacy issues face e-commerce businesses and handle customers' information accordingly Protect your intellectual property Identify the rules and regulations that will govern your e-commerce businesses Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in E-Commerce Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in E-Commerce Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Level 2 Certificate in E-Commerce Management - Updated Version Introduction to Electronic Commerce 00:18:00 E-Commerce Strategy and Implementation 00:21:00 Customer Service 00:21:00 Products, Brands, and Services 00:30:00 Content Planning and Production 00:18:00 Use of Social Networks 00:19:00 Marketing & Advertising 00:35:00 Creating an Engaging User Experience 00:14:00 Transaction Management 00:20:00 E-Commerce Analytics 00:13:00 Level 2 Certificate in E-Commerce Management - Old Version Course Overview 00:05:00 Getting to Know E-Commerce 00:30:00 E-Commerce Building Blocks 00:30:00 Software Options and Solutions 00:15:00 Building Your Online Store 01:00:00 The Finishing Touches 00:15:00 Creating an Engaging User Experience 00:15:00 M-Commerce 00:15:00 E-Commerce Analytics 00:30:00 Supporting Your E-Commerce Business 00:15:00 Marketing Your E-Commerce Business 00:30:00 Security and Fraud Awareness 00:15:00 Rules and Regulations 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in E-Commerce Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in E-Commerce Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00