2539 Customer Service courses

Deal Price is Active! Offer Ends Soon; Hurry Up!! Statistical data shows that the food service industry is one of the fastest-growing sectors, with a projected growth rate of 3.4% from 2021 to 2026. As a result, there is an increasing demand for skilled and knowledgeable waiters who can provide excellent customer service. If you are looking to start a career in the food service industry, our Waiter Training Diploma is the perfect course for you. This Diploma in Waiter Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Our comprehensive Waiter Training Diploma curriculum covers all the essential skills and knowledge required to excel in the food service industry. From the first impression you make to safety considerations, our Waiter Training Diploma course covers everything you need to know to become a successful waiter. With expert guidance from industry professionals, you will learn how to provide exceptional customer service while maintaining the highest standards of personal hygiene and safety. Upon completion of this Waiter Training Diploma, you will have developed a range of skills and knowledge required to work in the food service industry. You will be able to provide excellent customer service, maintain personal hygiene and safety, handle food safely, and work as a team player. You will also have a good understanding of supervisory responsibilities and safety considerations. After this Waiter Training Diploma, you will be able to learn: Understand the food service industry and the role of waiters Develop a positive first impression and friendly attitude Maintain personal hygiene and handle food safely Provide excellent customer service and product knowledge Understand service sequences and additional responsibilities Ensure safety considerations for customers and staff Start your learning journey straight away with this Waiter Training Diploma and take a step toward a brighter future! Why Prefer this Waiter Training Diploma? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the course: Diploma in Professional Waiter Training at QLS Level 4 Module 01: Customer Service and Service Sequence Module 02: Equipment Handling Technique Module 03: Hygiene Module 04: Beverage and Tobacco Module 05: Understanding Risks and Preventive Measures Module 06: Food & Beverage Control and Selling Techniques Module 07: Tips and Hints for Success in the Waiter profession Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all the Diploma in Waiter Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to start a career in the food service industry Experienced waiters looking to enhance their skills and knowledge Hospitality professionals seeking to understand waiter responsibilities Requirements The Waiter Training Diploma does not require any prior knowledge; anyone can participate! This course is open to anyone who is interested in learning from anywhere in the world. Career path Waiter/Waitress (average salary £16,000 - £24,000) Bartender (average salary £16,000 - £25,000) Food and Beverage Supervisor (average salary £20,000 - £28,000) Catering Assistant (average salary £16,000 - £20,000) Restaurant Manager (average salary £25,000 - £40,000) Hotel Receptionist (average salary £18,000 - £25,000) Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Professional Waiter Training at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certification of Completion After successfully completing the Diploma in Professional Waiter Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Become an exceptional waiter with our comprehensive training course designed to elevate your hospitality skills and career prospects. Whether you're starting out or looking to refine your expertise, this course covers essential modules tailored for success in the service industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Waiter Training course, learners will gain essential skills to excel in their role. They will learn the importance of maintaining cleanliness and hygiene standards, ensuring a safe and healthy environment for customers. Handling equipment with efficiency and care will be emphasized, ensuring smooth operations in a restaurant setting. Participants will develop expertise in controlling food and beverage orders, along with effective selling techniques to enhance customer satisfaction. They will also master the art of serving beverages professionally. Customer service will be a key focus, teaching learners how to interact courteously and efficiently with guests, following a structured service sequence. Understanding risks and implementing preventive measures will be crucial for maintaining safety in the workplace. Lastly, learners will receive valuable tips and hints for achieving success as a waiter, equipping them with practical knowledge to deliver exceptional service and create a positive dining experience for patrons. Course Curriculum Module 01: Hygiene Module 02: Equipment Handling Technique Module 03: Food & Beverage Control and Selling Techniques Module 04: Beverage Module 05: Customer Service and Service Sequence Module 06: Understanding Risks and Preventive Measures Module 07: Tips and Hints for Success as a Waiter Learning Outcomes: Understand hygiene practices crucial for food service environments. Demonstrate correct handling techniques for restaurant equipment and tools. Apply effective food and beverage control methods in restaurant settings. Explain different types of beverages and their service requirements. Implement customer service strategies and follow service sequence protocols. Identify risks in a restaurant environment and apply preventive measures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Waiter Training: Be a Better Waiter 1:08:03 1: Module 01: Hygiene 10:58 2: Module 02: Equipment Handling Technique 09:39 3: Module 03: Food & Beverage Control and Selling Techniques 08:08 4: Module 04: Beverage 06:47 5: Module 05: Customer Service and Service Sequence 12:13 6: Module 06: Understanding Risks and Preventive Measures 09:05 7: Module 07: Tips and Hints for Success as a Waiter 10:13 8: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work in restaurant and hospitality sectors. Current waitstaff looking to enhance their skills. Those interested in pursuing careers in food service management. Students seeking foundational knowledge in restaurant operations. Anyone aiming to improve customer interaction skills. Career path Restaurant Waiter Barista Catering Assistant Food and Beverage Attendant Banquet Server Restaurant Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Become an exceptional waiter with our comprehensive training course designed to elevate your hospitality skills and career prospects. Whether you're starting out or looking to refine your expertise, this course covers essential modules tailored for success in the service industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Waiter Training course, learners will gain essential skills to excel in their role. They will learn the importance of maintaining cleanliness and hygiene standards, ensuring a safe and healthy environment for customers. Handling equipment with efficiency and care will be emphasized, ensuring smooth operations in a restaurant setting. Participants will develop expertise in controlling food and beverage orders, along with effective selling techniques to enhance customer satisfaction. They will also master the art of serving beverages professionally. Customer service will be a key focus, teaching learners how to interact courteously and efficiently with guests, following a structured service sequence. Understanding risks and implementing preventive measures will be crucial for maintaining safety in the workplace. Lastly, learners will receive valuable tips and hints for achieving success as a waiter, equipping them with practical knowledge to deliver exceptional service and create a positive dining experience for patrons. Course Curriculum Module 01: Hygiene Module 02: Equipment Handling Technique Module 03: Food & Beverage Control and Selling Techniques Module 04: Beverage Module 05: Customer Service and Service Sequence Module 06: Understanding Risks and Preventive Measures Module 07: Tips and Hints for Success as a Waiter Learning Outcomes: Understand hygiene practices crucial for food service environments. Demonstrate correct handling techniques for restaurant equipment and tools. Apply effective food and beverage control methods in restaurant settings. Explain different types of beverages and their service requirements. Implement customer service strategies and follow service sequence protocols. Identify risks in a restaurant environment and apply preventive measures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Waiter Training: Be a Better Waiter 1:08:03 1: Module 01: Hygiene 10:58 2: Module 02: Equipment Handling Technique 09:39 3: Module 03: Food & Beverage Control and Selling Techniques 08:08 4: Module 04: Beverage 06:47 5: Module 05: Customer Service and Service Sequence 12:13 6: Module 06: Understanding Risks and Preventive Measures 09:05 7: Module 07: Tips and Hints for Success as a Waiter 10:13 8: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work in restaurant and hospitality sectors. Current waitstaff looking to enhance their skills. Those interested in pursuing careers in food service management. Students seeking foundational knowledge in restaurant operations. Anyone aiming to improve customer interaction skills. Career path Restaurant Waiter Barista Catering Assistant Food and Beverage Attendant Banquet Server Restaurant Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview The banking sector is one of the most promising sectors in the UK. As a seasoned professional, you can earn up to 80K per year. However, it takes a great deal of skills and expertise to reach that position. You can start honing your baking skills with our Online Retail Banking Course. In this course, you will receive a detailed understanding of banking activities. The course will help you get a clear understanding of the different baking categories. Along with that, you will be able to gain valuable skills like bookkeeping, fraud management and risk management. The course will also show you how to provide excellent customer service.  By the end of the course, you will pick up all the fundamental skills you need to shine in this sector. Join now! Course Preview Learning Outcomes Learn the key concepts of retail banking Familiarise yourself with the activities of banks Enrich your knowledge of different categories of banking institutions Grasp the core skills required to be a proficient bank teller Build your expertise in bookkeeping, counterfeit identification and fraud handling Learn the key strategies of effective customer service and banking risk management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Banking Activities Bookkeeping Fraud Handling Risk Management Customer Service Who Should Take this Online Retail Banking Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Retail Banking Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Online Retail Banking Course will equip you with effective skills and abilities and help you explore career paths such as  Retail Banker Bookkeeper Risk Analyst Customer Service Executives Module 01: Introduction to Banking Introduction to Banking 00:13:00 Module 02: Banking Services Banking Services 00:11:00 Module 03: Categories of Banking Institutions Categories of Banking Institutions 00:13:00 Module 04: Bank Teller Bank Teller 00:08:00 Module 05: Bank Accounts and Opening Them Bank Accounts and Opening Them 00:14:00 Module 06: Mathematics for Bank Tellers Mathematics for Bank Tellers 00:15:00 Module 07: Bookkeeping and Payment Bookkeeping and Payment 00:14:00 Module 08: Cash Sorting & Counterfeit Identification Cash Sorting & Counterfeit Identification 00:12:00 Module 09: Fraud Handling Fraud Handling 00:13:00 Module 10: Customer Services Customer Services 00:12:00 Module 11: Banking Risk Management Banking Risk Management 00:13:00 Module 12: Ethics Ethics 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Overview The Hotel Concierge Certification course provides a comprehensive understanding of concierge services in the hospitality industry. It covers topics such as types of concierge services, necessary skills for a concierge, principles for a successful concierge service business, customer service delivery, work environment and etiquettes, as well as emergency measures for a hotel concierge. Learning Outcomes: Gain a deep understanding of the role and responsibilities of a hotel concierge. Learn about different types of concierge services and their specific requirements. Develop essential skills for providing exceptional customer service as a concierge. Understand the principles and best practices for running a successful concierge service business. Acquire knowledge of proper etiquettes and protocols in the concierge work environment. Learn emergency measures and protocols to handle various situations as a hotel concierge. Why buy this Hotel Concierge Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Concierge Certification there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Concierge Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Hotel Concierge Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Concierge Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Understanding the Service Understanding the Service 00:12:00 Module 02: Types of Concierge Services Types of Concierge Services 00:19:00 Module 03: Necessary Skills for Any Concierge Necessary Skills for Any Concierge 00:26:00 Module 04: Principles for a Concierge Service Business Principles for a Concierge Service Business 00:20:00 Module 05: Delivering Customer Service Delivering Customer Service 00:13:00 Module 06: Concierge Work Environment and Etiquettes Concierge Work Environment and Etiquettes 00:18:00 Module 07: Emergency Measures for a Hotel Concierge Emergency Measures for a Hotel Concierge 00:13:00 Assignment Assignment - Hotel Concierge Certification 00:00:00

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Digital Mindset in Financial Organizations: On-Demand This seminar presents the challenges, benefits, and pitfalls of digital transformation forfend tech companies, wealth management, and relationship management. We will also take a quick look into the future that digital transformation can bring to financial organizations. What You Will Learn At the end of this program, you will be able to: Understand the impact that digital is making on the economy and on customer expectations in the financial services marketplace Assess the nature and drivers of the digital transformation Understand digital change and definition of transformation and the challenge of digitalization on new banking business models, bundling and unbundling services, and disruptive financial technologies Evaluate digital transformation successes and failures in the financial services world Understand how digitalization affects high net worth clients, their access, loyalty, and use of digitalization in their banking and investments Develop an awareness of technology change and trends in banking and financial technology to meet the challenges of customer service and financial technology in the future Getting Started Foundation Concepts: Digital Transformation What is "New" about Digitalization? Driving Forces Digital Transformation Successes Digital Transformation and the High-Value Client Digital Wealth Management Omnichannel Concept Pathway to Digital Wealth Data Transformation Digital Technologies and Relationship Management Relationship Management The Evolution of Touch Points The human factor in Digital Transformations Financial Technology Trends Big Data and Analytics Other Major Trends Preview of Coming Attractions

Overview The global aviation industry is booming. In 2022, passenger traffic reached 4.5 billion, expected to exceed 5.6 billion by 2030. The Airport Management Level 3 course is designed to provide you with the knowledge and skills about all aspects of airport operations, from customer service to security to innovation and growth.This Level 3 course delves into essential aspects of airport operations, providing a solid foundation in Airport Customer Service, Passenger Terminal Management, Cargo Management, Security Management, and more. With a total duration of 2 hours and 38 minutes, this program ensures a thorough understanding of critical components vital for successful airport management.Dive deep into airport management and fly to new professional heights. Enrol now!How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Airport Management Level 3. It is available to all students, of all academic backgrounds. Requirements Our Airport Management Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 02:35:00 total length •Introduction to Airport Management: 00:14:00 •Airport Customer Service: 00:10:00 •Passenger Terminal Management: 00:14:00 •Airport Components: 00:17:00 •Airport Peaks and Airline Scheduling: 00:16:00 •Cargo Management: 00:17:00 •Aviation Noise Control: 00:09:00 •Weather Control: 00:14:00 •Sustainable Airport Management: 00:15:00 •Security Management: 00:15:00 •Innovation and Growth: 00:14:00

Are you ready to embark on an enlightening journey of wisdom with the Concierge, Hospitality & Receptionist Skills bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Concierge, Hospitality & Receptionist Skills. Delve into eight immersive CPD Accredited courses, each a simple course: Course 1: Concierge Course 2: Hospitality Management Level 2 Course 3: Professional Waiter Diploma Course 4: Receptionist Skills Course 5: Master Yourself in Talking with Strangers Course 6: Public Speaking Training Course 7: Business English Perfection Course Course 8: Customer Service Diploma Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Concierge, Hospitality & Receptionist Skills bundle illuminate your path to wisdom. The Concierge, Hospitality & Receptionist Skills bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Concierge, Hospitality & Receptionist Skills package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Concierge, Hospitality & Receptionist Skills bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Concierge, Hospitality & Receptionist Skills community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Concierge, Hospitality & Receptionist Skills Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Concierge, Hospitality & Receptionist Skills bundle. Establish robust bases across each course nestled within the Concierge, Hospitality & Receptionist Skills bundle. Decipher intricate concepts through the articulate content of the Concierge, Hospitality & Receptionist Skills bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Concierge, Hospitality & Receptionist Skills bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Concierge, Hospitality & Receptionist Skills bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Concierge, Hospitality & Receptionist Skills bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Concierge, Hospitality & Receptionist Skills bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Concierge, Hospitality & Receptionist Skills bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Concierge, Hospitality & Receptionist Skills journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Concierge, Hospitality & Receptionist Skills Bundle. Career path Armed with the Concierge, Hospitality & Receptionist Skills bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Concierge, Hospitality & Receptionist Skills bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99