2590 Customer Service courses

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Business Analysis at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Business Analysis at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Business Analysis at QLS Level 5 course. Due to Business Analysis at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Business Analysis at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Business Analysis at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Business Analysis at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Business Analysis at QLS Level 5 course. This Business Analysis at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Business Analysis at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Business Analysis at QLS Level 5 course: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Business Analysis at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Analysis at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Business Analysis at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Business Analysis at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Business Analysis at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Office Admin and Reception Skills at QLS Level 7 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Office Admin and Reception Skills at QLS Level 7 course. Due to Office Admin and Reception Skills at QLS Level 7's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Office Admin and Reception Skills at QLS Level 7 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Office Admin and Reception Skills at QLS Level 7 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Office Admin and Reception Skills at QLS Level 7 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Office Admin and Reception Skills at QLS Level 7 course. This Office Admin and Reception Skills at QLS Level 7 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Office Admin and Reception Skills at QLS Level 7 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Office Admin and Reception Skills at QLS Level 7 course: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Admin and Reception Skills at QLS Level 7 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Office Admin and Reception Skills at QLS Level 7 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Hard copy certificate - Included CPDQS Accredited Certificate Digital certificate - Included CPDQS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Administrative Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Administrative Management at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Administrative Management at QLS Level 5 course. Due to Administrative Management at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Administrative Management at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Administrative Management at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Administrative Management at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Administrative Management at QLS Level 5 course. This Administrative Management at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Administrative Management at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Administrative Management at QLS Level 5 course: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meeting and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Administrative Management at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Administrative Management at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Administrative Management at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Administrative Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Administrative Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Do you want to run your medical clinic smoothly and effectively? Learn how the medical and clinical administration works and, with the acquired knowledge, obtain the CPD-accredited certificate that makes your healthcare career effortless. This Course at a Glance Get a brief overview of the Medical and Clinical Administration. Learn how the administration works, including Record Keeping, Making, and Recording Appointments. Learn to maintain medical records. Get acquainted with medical Jargon and terminology. Achieved reward CPD UK accredited certificate. Learn through engaging video-based training sessions. Continuous tutor support is available 24/7. Medical and Clinical Administration Course Overview The medical and clinical administration course is designed for the individual interested in pursuing a career in the health industry in the administration role. You will acquire reception and customer service skills and administration work, such as record keeping, communication, time management, etc. You will also learn the medical jargon and terminology. All in all, the medical and clinical administration course will train you in all the possible ways so that you can play a vital role in the healthcare industry as an administrator. Employers, professional organizations, and academic institutions also value the safeguarding children level 3 course accredited by CPD UK. For details, please visit the Learner FAQs on our website. Who should take this course? The medical and clinical administration course will be appropriated for the following: Learners wishing to be an administrator. Any administrator who is looking to increase his skills and knowledge. The individual who works in the healthcare industry wants to know how the administration works. People who have a keen interest in administration procedures. Learners who wish to explore different types of branches and their work ethic. Entry Requirements The medical and clinical administration course requirements are the following: You need a laptop or PC and a stable internet. Any previous qualifications are not required. You should find a quiet place during the class. Assessment On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure. The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Introduction to Medical and Clinical Administration ● An Overview of Medical and Clinical Administration ● Reception Skills ● Customer Service The Administration ● Record Keeping ● Making and Recording Appointments ● Communications ● Time management The Maintenance of Medical Records ● Medical Record Keeping Definition ● Training Requirements for Medical Record Keeping ● Medical Record Keeping Procedure ● Complications of Medical Record Keeping Medical Jargon and Terminology ● Origins of Structure and Medical Terms ● Composition of Medical Words ● Terminology of Body Structures, Systems, Diseases and Conditions ● Eponyms, Acronyms and Abbreviations in Common use. Stocks and Supplies Control ● What is Stock and Supply Management? ● Inventory Control System ● Rules for the Sale, Supply and Administration ● Stock and Supply Control Methods Medical Safety Environment ● Patient safety ● Medical Device Safety ● The Importance of Safety signs ● Confidentiality Health & Hygiene ● How to Maintain Health and Hygiene Standards ● Health Care Associated Infections. ● Waste Disposal for Infection Contro ● Cleaning for Infection Control Information Technology in Medical Administration ● Typing and keyboard skills ● Microsoft office software ● Common medical software Medical (Clinical) Coding and Billing ● Medical Coding ● ICD 10 Codes ● Factors Affecting Clinical Coding Errors ● Medical Billing and Insurance Claims Process Legal Aspects and Ethics ● The Differences Between Legal and Ethical Issues ● Legal Issues in Medical Administration ● Ethical Issues in Medical Administration Conclusion Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs Why should I do this Medical and clinical administration course? You should do this course as this course will uncover how to handle the medical and clinic industry smoothly and effectively with administrative techniques. It will teach all the methods and ways related to medical and clinical administration. How important is it to have an Administration certificate? An administration certificate will make your career path painless as the certification indicates you have enough skills and knowledge to run an organization. The certificate works as the ticket, you now just have to get on the bus. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to continuously improve and update their skills within their professional field. This certificate claims that the certificate holder's knowledge is up-to-date in their work area. How safe is it to purchase a course over the Internet? We have provided online courses for years, and all our learners' info is safe. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases. How much do I have to pay to get the hard copy of the certificate? Lead Academy offers students hard and soft copy certificates after completing the course. Students can gain certifications from well-established organizations such as Edexcel, NCFE, CPD, and more. These are the top-known organizations all over Europe. To get the hard copy of your achievement, you must pay £35 only. Is it possible to pay after completing the course? Paying after completing the course is not an option. However, you do have the opportunity to pay in installments during the checkout process. What if I fail in the course? There's no need to worry if you didn't pass the exam or didn't get the required score. You can always retake the exam with better preparation.

Mandatory Training for Customer Representatives and Cashiers in Banking Diploma Elevate your career in banking with our comprehensive Mandatory Training for Customer Representatives and Cashiers in Banking Diploma. Master the core competencies of teller operations, banking technology, and ethical practices to excel in your role. Learning Outcomes: Identify the requisite skills and abilities of a successful Bank Teller. Understand the different types of Bank Accounts and their features. Execute banking transactions with precision and efficiency. Address legal and ethical issues in banking operations effectively. Familiarise yourself with the latest banking technology and software systems. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Mandatory Training for Customer Representatives and Cashiers in Banking Diploma: Skills and Abilities of a Bank Teller: Hone essential skills for effective customer service and cash handling in a banking environment. Types of Bank Accounts: Acquire knowledge of various types of bank accounts to guide customers in making informed decisions. Banking Transactions: Master the art of performing seamless banking transactions, including deposits, withdrawals, and transfers. Legal and Ethical Issues in Banking: Become well-versed in legal compliance and ethical considerations crucial to banking operations. Banking Technology and Software: Stay ahead of the curve by learning the latest technology and software applications utilized in modern banking systems.

This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans

The Admin, Secretarial & PA course will provide you with the knowledge and multiple skills required to run high-level administration in business with ease. A company cannot run smoothly without someone performing the planning and signing, and you can learn to make yourself invaluable to the team with these skills. This best admin course covers every responsibility and ability that a great personal assistant will need to succeed, along with the fundamental skills required for a secretarial role and applying continuous improvements and high standards to the administrative processes. You'll find yourself gaining the knowledge base to perform all relative skills with confidence and efficiency. Once you have completed the program, you will have achieved a full understanding of applying the latest and methods of administration to a busy work environment and boost your career in that business sector. Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Text/Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £ 129. There is an additional £10 postage charge for international students. CPD Certification from Institute of Mental Health After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from Institute of Mental Health, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15. Endorsement This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance. Who is this Admin, Secretarial & PA course for? This Admin, Secretarial & PA is suitable for anyone who is interested in the trade of Admin, Secretarial & PA and wants to have a better understanding of the fundamentals. It is also great for working professionals who have practical knowledge but require a theoretical understanding.  Requirements There are no specific prerequisites to attend this course, as it is designed as an introductory course for anyone interested in the trade. All the modules are fully accessible from any internet-enabled smart device. Course Curriculum Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Personal Assistant 00:20:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:17:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:18:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:29:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:21:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:25:00 Module 07 - Business Etiquette Business Etiquette 00:19:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 09 - Travel Arrangements Travel Arrangements 00:22:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:19:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:21:00 Module 12 - Time Management Time Management 00:25:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:24:00 Module 14 - Business Writing Skills Business Writing Skills 00:25:00 Module 15 - Organisational Skills Organisational Skills 00:19:00 Module 16 - Communication Skills Communication Skills 00:19:00 Module 17- Customer Service Customer Service 00:22:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:39:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:20:00 Mock Exam Mock Exam - Admin, Secretarial & PA - Level 7 00:20:00 Final Exam Final Exam - Admin, Secretarial & PA - Level 7 00:20:00 Assignment Assignment - Admin, Secretarial & PA - Level 7 Unlimited

There are countless options to develop your abilities, improve your career, or start a new one if you have a natural talent for styling and a passion for all things related to fashion. Learn everything there is to know about being a fashion store assistant from us and realise your full potential. As the business continues to develop cutting-edge services and goods, fashion store assistant skills are more important than ever. This career will be gratifying and successful if you are a problem-solver who likes to succeed. This Level 5 Fashion Store Assistant course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to the relevant field and easier than ever! You'll gain a thorough understanding of fashion's past and learn how well-known styles got their start. You'll learn about influential fashion designers and how to keep up with the most recent developments. It is much easier to match specific designs to specific clients when there is such a solid foundation in the evolution of fashion through the years. Learning Outcome Upon successful completion of the course, you will, Learn to kindly assist your client in creating a positive self-image Be able to evaluate all body types, identify what to avoid, and simplify outlines with fashion to obtain attractive proportions Know how to appreciate customer motivation Establish long-term connections with customers Learn about the whole spectrum of skin, hair, and eye colour tones, as well as how to enhance each to produce stunning effects Be able to adapt to each client's approach and identify areas that require improvement The Fashion Store Assistant course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on this course now and get instant access to all Fashion Store Assistant course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Fashion Store Assistant program in your own time, at your own pace Each of our students gets full 24/7 tutor support The Curriculum of Fashion Store Assistant Course: Module 01: An Introduction to Personal Shopper Personal Shopper Working as a Personal Shopper Pros and Cons of Being a Personal Shopper Getting Started Module 02: Planning and Analysis Personal Analysis of Client: Questionnaire Wardrobe Analysis Complementary Accessories Module 03: Factors in Buying Clothes Fabrics Fabric Quality Colour Cloth Suitability Cloth Shrinkage and Pattern Weight of the Fabric Module 04: Fashion and Trends Trends Fashion Trends Fashion Dictionary Module 05: Communication and Protocol Social Events Deciding on the Dress Code Behavioural Standards Module 06: Understanding Consumer Behaviour Consumer Behaviour Social Intelligence Consumer Attitudes Consumer Decision Making Process Module 07: Developing Relationship with Customer Building Long Term Relation with Customers Customer Service Skills Dealing with Customer Complaints Returns Dealing with Challenging Situations Shoplifting Module 08: Attracting Potential Customers Personal Shopper Stylist Upselling and Cross-Selling Selling Accessories Online Presence Organise a Sale Module 09: Product Sales The Selling Steps Meeting Targets Ideas to Grow Retail Presence Improving Sales Module 10: The Business Plan Business Plan Business Name and Legalisation Target Market Open Bank Account and Card Outline the Brand Module 11: The Business Marketing Email Marketing Starting a Blog Social Media Marketing Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%.You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone seeking employment in a fashion-related department of a sizable retailer or boutique. Fashion retail employees looking to hone their selling and customer service skills Anyone who adores the fashion world and would like to work in it Sales representatives who seek to enhance clients' purchasing experiences Store owners who want to boost sales Requirements There are no previous knowledge requirements for this program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Fashion Store Assistant course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path There are numerous fields in which you might apply your abilities: A personal shopper in a shop of any size. Personal shopper for a shopping centre. Image consultant to corporate clients, politicians, celebrities, and media personalities. Freelance Stylist for individuals, magazine fashion shoots, celebrity shots, advertising shoots, wedding parties etc. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Fashion Store Assistant at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Fashion Store Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Overview Do you think that you have the skills and ambition to manage a successful hotel? Prove that you do and train to become a Hospitality expert. This Level 3 Hospitality Management Course course will give you all the knowledge and tools you'll need to run a hotel or large event and set high standards of performance. The course provides an extensive range of online modules that will instinctively teach you to gain the abilities required to drive a large team to provide excellent customer service. In addition to handling customer-facing operations and housekeeping, you will be taught how to perform marketing and large-scale catering. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 Hospitality Management Course. It is available to all students, of all academic backgrounds. Requirements Our Level 3 Hospitality Management Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 13 lectures • 04:28:00 total length •Introduction to Hospitality Management: 00:24:00 •An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Accounting in Hospitality Industry: 00:26:00 •Customer Satisfaction: 00:23:00 •E-Hospitality and Technology: 00:22:00 •Assignment - Level 3 Hospitality Management Course: 00:00:00

Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Ecommerce Training Now Amidst all the complexities of the modern world; buying, selling and mobile banking have become everyone's cup of tea with the advent of Ecommerce. Consumers are finding it fun to get services and products through online transactions. Because of its popularity and hassle-free trading, companies are becoming more inclined to the Ecommerce business. So breathe new life into your professional life by decoding all the jargon of the Ecommerce sector. This Ecommerce Bundle Consists of the following Premium courses: Course 01: Level 3 Ecommerce Management Course 02: Digital Marketing Course 03: Build an Amazon Affiliate E-Commerce Store from Scratch Course 04: SEO - Search Engine Optimisation Level 5 Course 05: Basic Product Management Course 06: Strategic Planning and Analysis for Marketing Course 07: Facebook Marketing Course 08: Tele sales Executive Training Course 09: Product Photography Course 10: Customer Relationship Management Course 11: Commercial Law 2021 Also, our Ecommerce experts are available for answering your queries on Ecommerce and help you along your learning journey. Advanced audio-visual learning modules of these Ecommerce courses are broken down into little chunks so that you can learn Ecommerce at your own pace without being overwhelmed by too much material at once. Key features of this Ecommerce : This Ecommerce bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Ecommerce is entirely online 24/7 Learner support The Ecommerce bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Ecommerce expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Ecommerce from any place in your own time without travelling for classes. Curriculum of Ecommerce Bundle Course 01: Level 3 Ecommerce Management 1: Introduction to Electronic Commerce 2: E-Commerce Strategy and Implementation 3: Customer Service 4: Products, Brands, and Services 5: Content Planning and Production 6: Use of Social Networks 7: Marketing _ Advertising 8: Creating an Engaging User Experience 9: Transaction Management 10: E-Commerce Analytics & 10 other courses. How will I get my Ecommerce Certificate? After successfully completing the Ecommerce course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 14 = £140) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thsi Ecommerce bundle is for everyone Requirements This Ecommerce course has been designed to be fully compatible with tablets and smartphones. Career path Having this Ecommerce expertise will increase the value of your CV and open you up to multiple job sectors, including: Ecommerce Business Manager Marketing Manager Digital Business Developer Sales Consultant Marketing Analyst PPC (Pay-Per-Click Manager) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Ecommerce Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.