Mandatory Training for Customer Representatives and Cashiers in Banking Diploma

Identify the requisite skills and abilities of a successful Bank Teller.

Understand the different types of Bank Accounts and their features.

Execute banking transactions with precision and efficiency.

Address legal and ethical issues in banking operations effectively.

Familiarise yourself with the latest banking technology and software systems.

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Skills and Abilities of a Bank Teller: Hone essential skills for effective customer service and cash handling in a banking environment.

Types of Bank Accounts: Acquire knowledge of various types of bank accounts to guide customers in making informed decisions.

Banking Transactions: Master the art of performing seamless banking transactions, including deposits, withdrawals, and transfers.

Legal and Ethical Issues in Banking: Become well-versed in legal compliance and ethical considerations crucial to banking operations.

Banking Technology and Software: Stay ahead of the curve by learning the latest technology and software applications utilized in modern banking systems.