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2433 Customer Service courses

Selling Techniques and Strategies for Success

By NextGen Learning

Unleash your potential in the competitive world of sales with this comprehensive course. Explore a range of effective selling techniques and strategies that are proven to drive success. In the dynamic realm of sales, mastering the art of persuasion is the key to success. This course, "Selling Techniques and Strategies for Success," offers a extensive exploration of proven selling techniques, strategies, and best practices. Whether you're a seasoned sales professional or just starting your career, this course equips you with the skills and knowledge needed to excel in the competitive world of sales. Discover the psychology behind successful selling, learn effective communication and negotiation tactics, and explore the nuances of relationship-building with clients. From prospecting to closing deals, this course provides theoretical insights and actionable strategies that can elevate your sales performance and help you achieve your goals. Unlock the secrets of successful selling and embark on a journey towards sales excellence and career advancement. Learning outcomes: Develop a strong understanding of sales principles and techniques. Learn effective communication skills for sales and negotiations. Gain knowledge of sales and marketing strategies and their impact on sales growth. Learn how to handle objections and manage difficult customers. Understand the limitations and leverage of sales approaches. Apply practical tips and tricks for successful sales outcomes. In the competitive world of sales, mastering effective techniques and strategies is paramount to success. This course offers a comprehensive dive into the art of selling, equipping you with the knowledge and skills necessary to excel in this dynamic field. Explore proven sales methodologies, learn to build strong client relationships, and hone your persuasion, negotiation, and objection-handling abilities. Real-world case studies and interactive exercises provide theoretical insights into adapting your sales approach to diverse industries and client needs. Whether you're a seasoned sales professional or new to the field, this course empowers you to consistently achieve and exceed sales targets, driving your sales career to new heights. Elevate your sales acumen and embark on a path to unparalleled success in the world of sales. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals looking to improve their skills and knowledge. Business owners and entrepreneurs seeking to increase sales and revenue. Anyone looking to start a career in sales. Individuals interested in learning more about sales and marketing. Career path Sales Representative: £20,000 - £45,000 per year. Sales Manager: £30,000 - £60,000 per year. Business Development Manager: £30,000 - £70,000 per year. Account Manager: £25,000 - £50,000 per year. Marketing Manager: £25,000 - £60,000 per year. Customer Service Manager: £20,000 - £50,000 per year.

Selling Techniques and Strategies for Success
Delivered Online On Demand4 hours
£15

Business Management Advanced Diploma

5.0(10)

By Apex Learning

Overview Become strong and confident with leadership and operational abilities and take your career potential to new levels. This comprehensive course provides a full learning curve for every element of successful Business Management and associated disciplines. The Business Management Advanced Diploma course delivers a masterclass in all aspects of running an organisation. You will receive tuition in a wide range of competencies, from building a Customer Care team and motivating the workforce, to creating an executive persona and making an excellent first impression with clients. Alongside this, you will be trained on how to control stress and plan your time efficiently. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Business Management Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Business Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 22 lectures • 08:50:00 total length •Introduction to Business Management: 00:25:00 •Operations Management: 00:24:00 •Introduction to Business Analysis: 00:14:00 •Strategic Analysis and Product Scope: 00:28:00 •Project Management: 00:19:00 •Business Development and Succession Planning: 00:24:00 •Business Process Management: 00:44:00 •Planning & Forecasting Operations: 00:21:00 •Performance Management: 00:18:00 •Management of Cash and Credit: 00:19:00 •Managing Risk and Recovery: 00:26:00 •Quality Management: 00:21:00 •Communication Skills: 00:25:00 •Business Environment: 00:16:00 •Organisational Skills: 01:16:00 •Negotiation Techniques: 00:16:00 •Human Resource Management: 00:25:00 •Motivation and Counselling: 00:19:00 •Customer Service: 00:16:00 •Time Management: 00:40:00 •Conflict Management: 00:14:00 •Assignment - Business Management Advanced Diploma: 00:00:00

Business Management Advanced Diploma
Delivered Online On Demand8 hours 50 minutes
£12

Diploma in Service Business Synergy

4.3(43)

By John Academy

Are you planning to start a small service based business? Perhaps you're as of now in a business and you need to know how to better present, showcase and promote your business. Yes? Then this is the course for you. Description: Our Diploma in Service Business Synergy introduces the topic of managing business services, how to make business benefits more compelling and proficient, how organisations can accomplish greatness in client connections by planning and creating powerful and productive services for their clients. The course starts by acquainting you with the point of service management and the components of administration, for example, how best to serve clients in the present day business condition, what the product service system are, what the services act contains, and how to guarantee consistent services to clients both inside and outside an association. You will then figure out how businesses can utilise promoting components to shape. Who is the course for? Individuals who own a small service based business or are planning to start a new business Business owners looking for new marketing and advertising strategies that actually work Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Service Business Synergy is a useful qualification to possess, and would be beneficial for the following careers: Freelancing businesses. Diploma in Service Business Synergy Service Business Basics 00:30:00 Use Market Research To Choose The Best Service Based Company 00:30:00 Beef Up Your Marketing Skills 00:30:00 Put Together Up Your Website 01:00:00 Brainstorming Unique Advertising Ideas 00:30:00 Stay On Top Of Customer Service 00:30:00 Types Of Service Based Companies 00:30:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Service Business Synergy
Delivered Online On Demand4 hours 15 minutes
£25

Estate Agent Diploma Level 3 - CPD Certified

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities with our Estate Agent Diploma Level 3! In the UK, the demand for skilled Estate Agents is soaring, with a staggering 15% projected job growth by 2025. Join us today to kickstart your career in the lucrative world of Estate Agency. This CPD-certified course is specifically designed to help you gain in-depth knowledge about the roles and responsibilities of an estate agent, providing you with a theoretical toolkit to effectively communicate, negotiate and oversee property transactions. Discover the intricacies of the real estate market and the ethical considerations essential to becoming a responsible estate agent. This estate agent diploma is your roadmap to success in the exciting world of real estate! Don't miss out, start your journey now! Courses Are Included in this Estate Agent Diploma Level 3 - CPD Certified Bundle: Course 01: Diploma in Basic Real Estate Agents Training at QLS Level 5 Course 02: Real Estate Investor Training Course 03: Property Law and Taxation Course 04: Social Housing Management Course 05: Property Manager Course 06: Land Management Learning Objectives of this Bundle: Gain a thorough understanding of the roles and responsibilities of an estate agent, along with the underlying theoretical principles. Learn how to carry out property valuations, recognize market trends, and apply them in an estate agent's day-to-day activities. Develop effective communication skills to facilitate negotiations and transactions as an estate agent. Understand the legal aspects of property transactions and the ethical considerations that every estate agent must adhere to. Master the art of customer service in the real estate sector, understanding its importance in the estate agent role. Why Choose Our Bundle Course? FREE Estate Agent certificate accredited Get a free student ID card with Estate Agent Training Get instant access to this Estate Agent course. Learn Estate Agent from anywhere in the world Estate Agent is affordable and simple to understand Estate Agent is entirely online, interactive lesson with voiceover audio Lifetime access to the Estate Agent course materials Estate Agent comes with 24/7 tutor support So enrol now in this Estate Agent Today to advance your career! Start your learning journey straightaway with Estate Agent Diploma Level 3 - CPD Certified! This Estate Agent curriculum has been designed by Estate Agent experts with years of experience behind them. Course 01:Basic Real Estate Agents Training: Foundational training to kickstart your estate agent career. Course 02:Real Estate Investor Mastery Unlock the secrets of successful property investment. Course 03: Property Law & Taxation Essentials Navigate legal complexities and taxation in real estate. Course 04: Social Housing Management Master the unique aspects of social housing in an estate agency. Course 05:Property Management Pro Become a skilled property manager and tenant satisfaction expert. Course 06: Land Management Strategies Learn land transaction and development management for estate agents. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Estate Agents Property Investors Legal and Taxation Professionals Social Housing Managers Property Managers Land Transaction Professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path Estate Agent: £20,000 - £50,000 Property Investor: Varies widely depending on investments Property Lawyer or Tax Specialist: £30,000 - £100,000+ Social Housing Manager: £25,000 - £40,000 Property Manager: £20,000 - £45,000 Land Manager or Developer: £30,000 - £70,000+ Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Estate Agent Diploma Level 3 - CPD Certified
Delivered Online On Demand23 hours
£40

BSL Level 1

5.0(1)

By Course Gate

Learn the fundamentals of British Sign Language with our Level 1 course. Perfect for beginners, this interactive program covers basic grammar, vocabulary, and essential communication skills. Start your journey to fluent signing today!

BSL Level 1
Delivered Online On Demand8 hours 18 minutes
£11.99

Data Entry Clerk & Office Admin Assistant - CPD Certified

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Data Entry Clerk & Office Admin Assistant - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Data Entry Clerk & Office Admin Assistant - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Data Entry Clerk & Office Admin Assistant - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Data Entry Clerk & Office Admin Assistant - CPD Certified Online Training, you'll receive 20 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Data Entry Clerk & Office Admin Assistant - CPD Certified Career Bundle: Course 01: Data Entry Clerk & Office Admin Assistant - CPD Certified Course 02: Data Entry Administrator Diploma Course 03: Google Data Studio: Data Analytics Course 04: General Data Protection Regulation (GDPR) & Cyber Security Management Course 05: Business and Data Analytics for Beginners Course 06: Business Administration Course 07: Office Administration & Skills Diploma Course 08: Business Improvement Course 09: Financial Analysis Course Course 10: Ultimate Microsoft Excel For Business Bootcamp Course 11: Diploma in Business Proposal Writing Course 12: Business Etiquette and Professional Behavior Course 13: Negotiation Skills Certificate Course 14: Diploma in Performance Management Course 15: Workplace Confidentiality Course 16: Project Management Course Course 17: Product Management Course 18: Strategic Marketing & Planning Course 19: Visual Merchandising Diploma Course 20: Customer Service Training With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Data Entry Clerk & Office Admin Assistant - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Data Entry Clerk & Office Admin Assistant - CPD Certified course materials Get instant access to this Data Entry Clerk & Office Admin Assistant - CPD Certified course Learn Data Entry Clerk & Office Admin Assistant - CPD Certified from anywhere in the world 24/7 tutor support with the Data Entry Clerk & Office Admin Assistant - CPD Certified course. Start your learning journey straightaway with our Data Entry Clerk & Office Admin Assistant - CPD Certified Training! Data Entry Clerk & Office Admin Assistant - CPD Certified premium bundle consists of 20 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Data Entry Clerk & Office Admin Assistant - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Data Entry Clerk & Office Admin Assistant - CPD Certified course. After passing the Data Entry Clerk & Office Admin Assistant - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Entry Clerk & Office Admin Assistant - CPD Certified course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Data Entry Clerk & Office Admin Assistant - CPD Certified skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Data Entry Clerk & Office Admin Assistant - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Data Entry Clerk & Office Admin Assistant - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Data Entry Clerk & Office Admin Assistant - CPD Certified
Delivered Online On Demand5 days
£119

Commercial Management (Logistic & Supply Chain Management) - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Commercial Management (Logistic & Supply Chain Management) - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In an era where over £500 billion worth of goods are moved annually in the UK alone, the efficiency of logistics and supply chain management becomes paramount. The "Commercial Management (Logistic & Supply Chain Management)" bundle offers specialised courses designed to elevate your expertise and readiness in a sector that is the backbone of global commerce. Are you prepared to lead in this dynamic field, ensuring that goods and services are delivered efficiently and sustainably? This robust educational bundle includes courses, ranging from Logistics and Supply Chain Management to specialised trainings in Retail Management, Transport Management, and Commercial Law. Each course is crafted to enhance your understanding of the complex logistics networks and supply chain processes. You'll learn how to manage and optimise Transport and Warehousing, navigate Legal Aspects of Commerce, and implement effective Import/Export strategies, all within a framework that emphasises strategic innovation. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Diploma in Logistics Management at QLS Level 5 Course 02: Diploma in Supply Chain Management at QLS Level 5 CPD QS Accredited Courses: Course 03: Retail Management Course 04: Transport Manager Course 05: Import/Export Course 06: Warehouse Management Diploma Course 07: Commercial law Join in on this journey to become a leader in the crucial fields of logistics and supply chain management. By enroling in the "Commercial Management (Logistic & Supply Chain Management)" bundle, you position yourself at the forefront of an industry critical to global economic health. Don't just participate in the marketplace-master it. Enrol in this course and enhance your career trajectory and develop the skills that will define the future of commerce! Learning Outcomes: Optimise and manage supply chain and logistics operations effectively. Strategically solve problems within global supply chains. Navigate and apply commercial law in business transactions. Manage retail operations aligning with current market demands. Design and oversee transport logistics with efficiency. Execute import/export operations adhering to legal standards. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Logistics Management at QLS Level 5 Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing Module 10: Transport Management Module 11: Negotiation Techniques Module 12: Customer Service and Logistics Module 13: Getting Started Module 14: Understanding Lean Module 15: Liker's Toyota Way Module 16: The TPS House Module 17: The Five Principles of Lean Business Module 18: The First Improvement Concept (Value) Module 19: The Second Improvement Concept (Waste) Module 20: The Third Improvement Concept (Variation) Module 21: The Fourth Improvement Concept (Complexity) Module 22: The Fifth Improvement Concept (Continuous Improvement) Module 23: The Improvement Toolkit Module 24: Wrapping Up Course 02: Diploma in Supply Chain Management at QLS Level 5 Module 01: Course Overview Module 02: Getting Started Module 03: The Evolution of the Supply Chain Module 04: The Basic Supply Chain Structure Module 05: Supply Chain Drivers Module 06: Aligning Your Supply Chain with Business Strategy Module 07: Managing Supply Chain Risks Module 08: Tracking and Evaluating Supply Chain Data Module 09: Troubleshooting Supply Chain Problems Module 10: Sharing Supply Chain Activities Module 11: Sustainable Supply Chain Strategies Module 12: Applying Lean Techniques to the Supply Chain Module 13: The Future of Supply Chain Management =========>>>>> And 5 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*7 = £91) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Future logistics managers Supply chain professionals Business management students Aspiring import/export agents Retail management personnel Legal advisors in commerce Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Supply Chain Manager: £35,000 - £55,000 Logistics Coordinator: £25,000 - £40,000 Transport Manager: £30,000 - £50,000 Warehouse Manager: £27,000 - £45,000 Export Manager: £30,000 - £55,000 Retail Operations Manager: £28,000 - £48,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Commercial Management (Logistic & Supply Chain Management) - QLS Endorsed
Delivered Online On Demand28 hours
£149

Level 1 Diploma in Tourism and Hospitality Management

5.0(1)

By Empower UK Employment Training

Level 1 Diploma in Tourism and Hospitality Management Master Hospitality Management fundamentals, dive into Hospitality Management recruitment strategies, and specialize in front office and housekeeping. Conquer engineering and food and beverage operations in Hospitality Management. Learning Outcomes: Define Hospitality Management's key sectors. Assess Recruitment in Hospitality Management. Operate Front Office in Hospitality Management. Manage Housekeeping and Engineering effectively. Oversee Food and Beverage in Hospitality Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Diploma in Tourism and Hospitality Management Course Syllabus Hospitality Management Basics: Gain a foundational grasp of Hospitality Management. Understand the breadth and scope of the Hospitality Management industry, including trends and key sectors. Recruitment: Learn the nuances of recruitment within the Hospitality Management sphere. Gain skills in staff development and training specific to Hospitality Management. Front Office: Master front office operations framed by Hospitality Management. Understand guest services, reservations, and how Hospitality Management affects check-in and check-out procedures. Housekeeping, Engineering, and Security: Delve into housekeeping and engineering under the umbrella of Hospitality Management. Master cleanliness standards, maintenance protocols, and Hospitality Management best practices in security. Food and Beverage: Engage deeply with food and beverage operations within Hospitality Management. Learn the art of menu planning, customer service, and creating memorable dining experiences in line with Hospitality Management standards. Marketing and Sales in Hospitality: Explore Hospitality Management strategies for effective marketing and sales. Learn how to attract guests and promote services under the principles of Hospitality Management.

Level 1 Diploma in Tourism and Hospitality Management
Delivered Online On Demand1 hour 24 minutes
£5

Hospitality Management

By The Teachers Training

  The hospitality industry is one of the largest and fastest-growing industries in the world. It offers a wide range of career opportunities, from entry-level positions to senior management roles. If you're interested in a career in hospitality, then this online course is the perfect place to start. This course will teach you everything you need to know about the hospitality industry, from the different types of businesses to the skills and knowledge you'll need to be successful. You'll learn about customer service, food and beverage management, event planning, and more! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology E-Hospitality and Technology 00:22:00

Hospitality Management
Delivered Online On Demand4 hours 28 minutes
£27.99

Travel and Tourism Certification Level 2

By OnlineCoursesLearning.com

Course Description: Everybody love to travel. Travel & tourism industry is not just one of the largest economic sectors but it also enriches the life experience to communities and travelers. This Travel and Tourism certification course from Online Courses Learning is ideal for anyone who is looking to work in the travel industry especially in the United Kingdom. This course is filled with information that will put you on the right path to begin a career in this field. Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business. Introduction This Travel and Tourism Certification Level 2 is an online course; all of the information is available to you whenever and wherever your require it. You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams. To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules. When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post this to you for an additional cost, or you can download and print it at home. What You Will Learn The Travel and Tourism course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career. The course covers the following: An introduction to travel and tourism Customer services in the travel and tourism industry Developing your career in the travel and tourism industry The different sectors of the travel and tourism industry Understanding why people need the travel and tourism industry Promoting travel and tourism services Planning and development in the tourism industry Ecotourism, short haul and long haul destinations Domestic tourism in the UK How to deal with issues within the travel and tourism industry Benefits of the Travel and Tourism Certification course When you work towards earning your travel and tourism certification online, you will find a number of benefits. These include the following: You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you. You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course. You can study from any device including a tablet, PC or mobile phone. There are easily manageable modules, which help to make studying an enjoyable experience. Online support is available to help you stay on track. Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert. Improving your prospects when applying for work in the field. When completing the course, you receive a certification that is respected in the industry. A pricing structure that is affordable. Course Modules: Module 1: Introduction to the Concept of Travel and Tourism Module 2 : Customer Service within the Tourism Industry Module 3 : Career Development within the Industry Module 4 : Sectors in the Industry Module 5 : The Fundamentals of Tourism Management Module 6 : Understanding the Reasons for Travel and Tourism Module 7 : Travel and Tourism Promotion Module 8 : Social Media and Tourism Module 9 : Understanding Tourism Policy and Strategy Module 10 : Tourism Planning and Development Module 11 : The Emergence of Ecotourism Module 12 : Long and Short Haul Destinations Module 13 : Domestic Tourism & the UK Market Module 14 : Current Trends in the Travel Industry Module 15: Travel and Tourism Issues to Contend With  In the below video, you will see the fundamentals of travel industry

Travel and Tourism Certification Level 2
Delivered Online On Demand
£50