Booking options
£11.99
£11.99
On-Demand course
5 weeks
Intermediate level
The Admin, Secretarial & PA course will provide you with the knowledge and multiple skills required to run high-level administration in business with ease. A company cannot run smoothly without someone performing the planning and signing, and you can learn to make yourself invaluable to the team with these skills.
This best admin course covers every responsibility and ability that a great personal assistant will need to succeed, along with the fundamental skills required for a secretarial role and applying continuous improvements and high standards to the administrative processes. You'll find yourself gaining the knowledge base to perform all relative skills with confidence and efficiency.
Once you have completed the program, you will have achieved a full understanding of applying the latest and methods of administration to a busy work environment and boost your career in that business sector.
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
Text/Video lessons
Online study materials
Endorsed Certificate of Achievement from the Quality Licence Scheme
After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £ 129. There is an additional £10 postage charge for international students.
CPD Certification from Institute of Mental Health
After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from Institute of Mental Health, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.
In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.
This Admin, Secretarial & PA is suitable for anyone who is interested in the trade of Admin, Secretarial & PA and wants to have a better understanding of the fundamentals. It is also great for working professionals who have practical knowledge but require a theoretical understanding.
There are no specific prerequisites to attend this course, as it is designed as an introductory course for anyone interested in the trade. All the modules are fully accessible from any internet-enabled smart device.
Module 01 - Introduction to Personal Assistant & Admin Support Assistant | |||
Introduction to Personal Assistant | 00:20:00 | ||
Module 02 - Introduction to Office Administration | |||
Introduction to Office Administration | 00:17:00 | ||
Module 03 - Skills of an Effective Administrator | |||
Skills of an Effective Administrator | 00:18:00 | ||
Module 04 - Introduction to Reception and Receptionist | |||
Introduction to Reception and Receptionist | 00:29:00 | ||
Module 05 - Business Telephone Skills | |||
Business Telephone Skills | 00:21:00 | ||
Module 06 - Representing Your Boss and Company | |||
Representing Your Boss and Company | 00:25:00 | ||
Module 07 - Business Etiquette | |||
Business Etiquette | 00:19:00 | ||
Module 08 - Mail Services and Shipping | |||
Mail Services and Shipping | 00:26:00 | ||
Module 09 - Travel Arrangements | |||
Travel Arrangements | 00:22:00 | ||
Module 10 - Organising Meeting and Conferences | |||
Organising Meeting and Conferences | 00:19:00 | ||
Module 11 - Diary Management and Note taking | |||
Diary Management and Note taking | 00:21:00 | ||
Module 12 - Time Management | |||
Time Management | 00:25:00 | ||
Module 13 - Record Keeping and Filing Systems | |||
Record Keeping and Filing Systems | 00:24:00 | ||
Module 14 - Business Writing Skills | |||
Business Writing Skills | 00:25:00 | ||
Module 15 - Organisational Skills | |||
Organisational Skills | 00:19:00 | ||
Module 16 - Communication Skills | |||
Communication Skills | 00:19:00 | ||
Module 17- Customer Service | |||
Customer Service | 00:22:00 | ||
Module 18- Effective Planning and Scheduling | |||
Effective Planning and Scheduling | 00:39:00 | ||
Module 19 - Invoicing/Petty Cash | |||
Invoicing/Petty Cash | 00:20:00 | ||
Mock Exam | |||
Mock Exam - Admin, Secretarial & PA - Level 7 | 00:20:00 | ||
Final Exam | |||
Final Exam - Admin, Secretarial & PA - Level 7 | 00:20:00 | ||
Assignment | |||
Assignment - Admin, Secretarial & PA - Level 7 | Unlimited |