2539 Customer Service courses

Businesses at all levels become more dependent on outsourcing as a result supply chains are becoming more complex. Even the smallest businesses now rely on third parties to run their daily operations, making them unable to operate independently. Alternatively, every business relies on countless other businesses to function. Problems and inefficiencies are more likely to arise as supply chains become more complex. Organisations all over the world highly value the abilities, skills, and competencies of skilled supply chain managers. Through this Diploma in Supply Chain Management Course, you will gain a solid understanding of the importance of effective supply chains for modern businesses and learn how to manage inventory, transport and delivery, procurement, production, and delivery efficiency. Learn the duties of the job as a professional supply chain manager and earn a certificate in supply chain management that could improve your career opportunities! Learning Outcomes After completing this Course, learner will be able to: Understand principles of supply chain management Gain in-depth knowledge of supply chain strategy: The big picture Gain a thorough understanding of customer service: The ultimate goal of supply chain management Understand demand planning and forecasting Understand inventory control and planning Gain in-depth knowledge about warehouse Understand transportation planning Understand sourcing Understand logistics intermediaries Why Choose Diploma in Supply Chain Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Diploma in Supply Chain Management Course*** Detailed Course Curriculum Module 1: Principles of Supply Chain Management Module 2: Supply Chain Strategy: The Big Picture Module 3: Customer Service: The Ultimate Goal of Supply Chain Management Module 4: Demand Planning and Forecasting Module 5: Inventory Control and Planning Module 6: Warehouse Module 7: Transportation Planning Module 8: Sourcing Module 9: Logistics Intermediaries Module 10: Global Supply Chain Management Module 11: Legally, Ethically, and Socially Responsible Supply Chain Practises Module 12: Measuring the Supply Chain Performance Module 13: Emerging Technology in Supply Chain Management Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Course is ideal for anyone interested in pursuing a career in supply chain management. Requirements There are no specific requirements for this Course because it does not require any advanced knowledge or skills. Career path With the help of this Course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included

Overview Learn about Professional Waiter Diploma from industry experts and boost your professional skill. This Professional Waiter Diploma course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Professional Waiter Diploma. You'll also gain the skills of Professional Waiter Diploma to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Professional Waiter Diploma professionals and gain first-hand experience of Professional Waiter Diploma problem-solving. The Professional Waiter Diploma is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the Professional Waiter Diploma, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Professional Waiter Diploma will provide you with the latest information and updates of Professional Waiter Diploma. It will keep you one step ahead of others and increase your chances of growth. Why buy this Professional Waiter Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Waiter Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Waiter Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Professional Waiter Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Professional Waiter Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Customer Service and Service Sequence Customer Service and Service Sequence 00:21:00 Module 2: Equipment Handling Technique Equipment Handling Technique 00:16:00 Module 3: Hygiene Hygiene 00:21:00 Module 4: Beverage and Tobacco Beverage and Tobac 00:12:00 Module 5: Understanding Risks and Preventive Measures Understanding Risks and Preventive Measures 00:15:00 Module 6: Food & Beverage Control and Selling Techniques Food & Beverage Control and Selling Techniques 00:15:00 Module 7: Tips and Hints for Success in Waiter profession Tips and Hints for Success in Waiter profession 00:19:00 Assignment Assignment - Professional Waiter Diploma 00:00:00

All about how to get the best out of social media in a business. Looking at business strategy, business development and the practicalities of employing people and agencies to support your social media activity.

Unlock a world of opportunities in the food industry with our comprehensive bundle - Food Hygiene & Safety with Kitchen Manager & Restaurant Manager. In the UK, this field offers a promising salary range, with professionals earning an average of £30,000 to £50,000 per year. If you're looking to build a successful career in the food industry, this bundle is the perfect starting point. Embark on an exciting journey towards a rewarding career in the food industry with our Food Hygiene & Safety with Kitchen Manager & Restaurant Manager bundle, which includes three courses: Kitchen Manager, Restaurant Management and Food Hygiene and Safety. Enrol today and unlock your potential in this thriving field. Each course in this Food Hygiene & Safety with Kitchen Manager & Restaurant Manager bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Kitchen Manager Restaurant Management Food Hygiene and Safety Course Learning Outcomes: Develop a deep understanding of food safety regulations and best practices. Acquire effective management techniques to optimise kitchen operations. Learn to create menus that cater to customer preferences and dietary requirements. Master the art of providing exceptional customer service in a restaurant setting. Enhance your skills in staff recruitment, training, and performance management. Gain skills in maintaining hygiene standards and preventing foodborne illnesses. The bundle includes three essential courses that will equip you with the knowledge and skills needed to thrive in the industry. First, the Kitchen Manager course will delve into the intricacies of managing a kitchen efficiently. You'll gain insights into food preparation, inventory management, kitchen safety protocols, and team coordination to ensure smooth operations. Next, the Restaurant Management course will guide you through the fundamentals of running a successful restaurant. From creating menus and managing customer service to overseeing finances and staff, this course will provide you with a holistic understanding of restaurant operations. Lastly, the Food Hygiene and Safety course will focus on the critical aspects of maintaining high standards of hygiene and safety in a food-related setting. You'll learn about the proper handling and storage of food, preventing contamination, implementing health and safety procedures, and ensuring compliance with regulations. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Here are five key groups of people who can benefit from these courses: Kitchen staff looking to progress to managerial roles. Restaurant employees who are aiming to become effective managers. Individuals planning to start their own food-related business. Professionals seeking to enhance their knowledge of food safety and hygiene. Career changers interested in entering the vibrant food industry. Career path Here are six potential career options, along with their salary ranges in the UK: Kitchen Manager - £25,000 to £40,000 per year. Restaurant Manager - £25,000 to £45,000 per year. Food Safety Officer - £25,000 to £35,000 per year. Catering Manager - £25,000 to £40,000 per year. Food and Beverage Director - £40,000 to £70,000 per year. Hotel Food and Beverage Manager - £30,000 to £50,000 per year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Kitchen Manager absolutely free! Upon finishing Restaurant Management and Food Hygiene and Safety Course, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

About Duration: 22 hours Qualification: Hair Diploma and Salon Management Certification Exams Included: Yes Compatibility: All major browsers and devices Delivery method: Online, Self-Paced   Introduction to the Hair Stylist Diploma This diploma is for anyone who wants a career in the hair industry, whether you want to start your own salon or work in a salon as a stylist. You will find the course very easy to use and understand. The course is broken down into twenty seven easy to manage modules, each one providing you with valuable information you can start using in the workplace without delay. On completion of this course, which you can access online with any device, you receive your certification which is industry recognised. All certifications can be verified via the website, giving prospective employers complete peace of mind when confirming your credentials. What You Will Learn This course is overflowing with information relating to the hairdressing industry. During the course you will be taken through twenty seven modules, each one focusing on another important element of the industry. Some of the things you can expect to learn when taking this course include: Learn why hairdressing is such a rewarding career Identify with hairdressing from pre-historic times Get insight into the evolution of hair styling from around the world from Egypt to Greece and Africa to Rome Information on training as an apprentice hairdresser in the United Kingdom What NVQ qualifications you will need to become a hair stylist in the United Kingdom Job availability within the UK Understand the anatomy of hair Know how hair grows along with its life cycle Know what parts of the hair determine colour and texture Learn the importance of client consultations Identify what equipment you are going to need Know the different types of combs and brushes Get insight into why shampoo is so important Learn about hair protein treatments, straightening creams, hair sprays and more Gain valuable information on client communications Know about front office etiquette and the best way to handle a client consultation Understand how to work with different hair types Enjoys tips and advice on how to run a successful salon Know why it is so important to base hairstyle on face shape Understand the different facial shapes Know how to shampoo and condition hair in a professional manner Enjoy step by step procedures to conditioning hair effectively Learn more about the hair dryer along with essential blow drying techniques Benefit from step by step hair styling techniques Gain insight into hair colouring techniques Get a good understanding of the different hair styling tips for special occasions and weddings Learn the different hair styles for children Identify with different hair up styling techniques and braiding Know everything there is about hair extensions Learn how to set prices Gain valuable insight into the importance of hygiene within the salon environment Know the importance of customer service Get tips and advice on setting up your own hair salon Learn some useful marketing strategies Get information on managing costs, forms and more Benefits There are numerous benefits to taking this course online. The hair stylist diploma will provide you with a solid foundation to start your career in the hairdressing industry. Some of the benefits you can enjoy when choosing this diploma are: Complete all coursework online Study at your own pace and in the comfort of your own home Enjoy online support Access coursework on any device Lifetime access to modules The course is broken into easy to manage modules Fast track your career Course Content Module 1: Introduction, Career Opportunities and Reasons to Learn Hairdressing Module 2 : History of Hair Module 3 : Job Availability and Working in the UK Hairdressing Industry Module 4 : Anatomy of Hair and Scalp Module 5 : Hair and Scalp Analysis Module 6 : Equipment needed to do Hair Module 7 : Hair Care Products Module 8 : Client Communications & Consultation Module 9 : How to Work with different Hair Types Module 10 : Strategies and Ideas for a Successful Salon Module 11 : Hair Colour and Hair Shape Module 12 : Professional Hair Washing, Shampoo and Conditioning Module 13 : Everything about Blow-drying Module 14 : Step-by-Step Hair Styling Techniques Module 15 : Hair Colouring Techniques Module 16 : Hairstyles for Weddings and Special Occasions Module 17 : Hairstyles for Children Module 18 : Hair Up-Styling and Braiding Techniques Module 19: Everything that you need to know about Hair Extensions Module 20: Head and Scalp Massage Module 21: Personal Presentation and Hygiene in a Salon Module 22: Analysing the Pros and Cons of Working in the Hairdressing Industry Module 23: Salon Reception and Customer Service Module 24: How to Set Up and Start your Own Salon Business Module 25: Marketing Strategies for Salon Businesses Module 26: Initial Funding, Setting Prices and Managing Costs Module 27: Forms and Record Keeping

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24-Hour Flash Sale! Prices Reduced Like Never Before!! Level 2 Certificate in Principles of Business Administration Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that 82% of UK businesses report difficulties finding qualified staff with the right skills? With over 5.5 million SMEs in the UK, demand for business leadership has surged and If you want to effectively utilise this opportunity and manage teams, operations and strategy, then this Level 2 Certificate in Principles of Business Administration bundle delivers the expertise today's organisations need. From Project Management and Product Management to Financial Analysis and proposals, gain comprehensive business abilities. Understand core principles around Operations, Administration, Management and more. Build Strategic Plans and Process Improvements that drive results. Lead with agility while ensuring Business Etiquette and Communication finesse. Courses Are Included In This Level 2 Certificate in Principles of Business Administration Bundle: Course 01: Level 2 Certificate in Principles of Business Administration Course 02: Advanced Diploma in Business Management at QLS Level 7 Course 03: Business Plan for Entrepreneurs Course 04: Agile Project Management Course 05: Workplace Performance Management Course 06: Diploma in Operations Management Course 07: Research Methods in Business Course 08: Strategic Business Management Course 09: Change Management Course 10: Corporate Paralegal Course 11: Diploma in Business Proposal Writing Course 12: Business Improvement Course 13: Internal Audit Skills Course 14: International Business Principles Course 15: Level 3 Diploma in Business Etiquette Course 16: Product Management Course 17: Financial Analysis Course Course 18: Capital Budgeting & Investment Decision Rules Course 19: Managerial Accounting Training Course 20: Certificate in Purchasing and Procurement Course 21: Sales Skills Course Course 22: Negotiation Skills Certificate Course 23: Retail Management Skills Course 24: Delegation Skills Training Course 25: Presentation Skills Guideline Course 26: Customer Service Training Course 27: Visual Merchandising Diploma Course 28: Strategic Marketing & Planning Course 29: Compliance Officer Training Level 3 Course 30: Workplace Confidentiality Joining in on this Level 2 Certificate in Principles of Business Administration is more than just taking an online course; it's an investment in your future. By completing this bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Enrol on this course today and take the first step towards achieving your goals and dreams in Business Administration! Learning Outcomes of Level 2 Certificate in Principles of Business Administration Gain a solid foundation in business administration principles. Develop strategic thinking and decision-making skills. Master essential project management methodologies. Become an effective communicator and leader. Learn to write impactful business plans and proposals. Gain confidence in navigating the global business environment. With this Level 2 Certificate in Principles of Business Administration course, you will get 30 CPD Accredited PDF Certificates, Hardcopy Certificate of 1st Course and our exclusive student ID card absolutely free. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away with our Level 2 Certificate in Principles of Business Administration Training! This premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Course 01: Level 2 Certificate in Principles of Business Administration Module 01: What is Business Administration? Module 02: Business and Organisations Module 03: Management of Business Module 04: Business Organization Perspectives Module 05: Decision Making Module 06: Approaches to Leadership Module 07: Management Module 08: Definition of Management Module 09: Characteristics of Management Module 10: Management Functions/Process of Management Module 11: Nature of Management Module 12: Levels of Management Module 13: Characteristics of Professional Managers Module 14: Principles of Management Module 15: What Is Payroll? Module 16: Principles Of Payroll Systems Module 17: Confidentiality And Security Of Information Module 18: Effective Payroll Processing Module 19: Increasing Payroll Efficiency Module 20: Risk Management in Payroll Module 21: Time Management Module 22: Personnel Filing Module 23: When Workers Leave Employment Module 24: Hiring Employees Module 25: Paye and Payroll for Employers Module 26: Tell HMRC about a New Employee Module 27: Net And Gross Pay Module 28: Statutory Sick Pay Module 29: Minimum Wage for Different types of Work Course 02: Advanced Diploma in Business Management at QLS Level 7 Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Course 03: Business Plan for Entrepreneurs Module 01: Add Navigation Links and Copyright Module 02: Things to Consider Before Starting a Business Plan Module 03: The Elements of a Business Plan Module 04: Who Are You Writing the Business Plan For Module 05: The Purpose of a Business Plan Module 06: How a Business Plan Can Help with Long Term Success Module 07: Adding Container for iScroll and Google Map Module 08: Reasons You Need a Business Plan Module 09: The Conclusion To The Course =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 470 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring business leaders Senior management staff Project managers Business consultants Operations managers Administrative professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Business Administrator: £30,000 - £60,000 Project Manager: £35,000 - £70,000 Business Consultant: £40,000 - £100,000 Operations Manager: £30,000 - £70,000 Senior Executive: £50,000 - £120,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Course Overview: Embrace the potential of online retailing by taking our Level 5 Ecommerce Management Course. The opportunities afforded by selling products and running businesses on the World Wide Web have never been as plentiful or as easily acquired as they are today. By recognising the potential of eCommerce and enrolling in one of the best eCommerce courses online, you can indulge your entrepreneurial talents and become a success in a lucrative market. This course provides invaluable guidance gained from industry experts to make you reach your full potential as an online business person and to promote your abilities. This Level 5 Ecommerce Management Course provides the complete learning curve for anyone that wants to set-up and build an online business that will earn them a handsome profit. You will be taught how to plan and implement e-commerce strategies, along with the provision of excellent customer service. The best type of brands, products, and services will be examined, as will the techniques needed to provide content and appropriate production rates. You'll also learn how to use social media and other marketing tools, alongside transaction management methods and analytics. Every online module delivers a masterclass on a specific factor of eCommerce and can be taken at your preferred rate of learning. Enrol now and look forward to a thriving online business in the future. Learning outcomes:  Understand the definition and potential of e-business Be able to plan and implement eCommerce strategies Know how to deliver fantastic customer service Learn how to provide in-demand services or products Gain an acute understanding of content planning and production Become skilled in using social media and other platforms for marketing Attain the right kind of transaction management for your business Perform analytics to measure the progress of your business Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is This Course for? This course is designed for any individual of any skill level, that wants to learn how to set-up an online business and build it into a success. Career Path This course is appropriate for any motivated business person or entrepreneur who wants to be introduced to eCommerce's potential. As such, it covers the following careers and roles: Ecommerce Manager Digital Marketing Manager Marketing Assistant Business Owner Entrepreneur Course Content Ecommerce Management Introduction to Electronic Commerce 00:18:00 E-Commerce Strategy and Implementation 00:21:00 Customer Service 00:21:00 Products, Brands, and Services 00:30:00 Content Planning and Production 00:18:00 Use of Social Networks 00:19:00 Marketing _ Advertising 00:35:00 Creating an Engaging User Experience 00:14:00 Transaction Management 00:20:00 E-Commerce Analytics 00:13:00 Mock Exam Mock Exam - Ecommerce Management 00:20:00 Final Exam Final Exam - Ecommerce Management 00:20:00 Recommended Materials Recommended Readings - Ecommerce Management 4 days, 18 hours Workbook - Ecommerce Management 1 week Assignment Assignment - Ecommerce Management 2 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

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This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we’ll explore search engine optimisation ‘SEO’ and how you can use this to drive traffic to your website.