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Course Overview: Embrace the potential of online retailing by taking our Level 5 Ecommerce Management Course. The opportunities afforded by selling products and running businesses on the World Wide Web have never been as plentiful or as easily acquired as they are today. By recognising the potential of eCommerce and enrolling in one of the best eCommerce courses online, you can indulge your entrepreneurial talents and become a success in a lucrative market. This course provides invaluable guidance gained from industry experts to make you reach your full potential as an online business person and to promote your abilities. This Level 5 Ecommerce Management Course provides the complete learning curve for anyone that wants to set-up and build an online business that will earn them a handsome profit. You will be taught how to plan and implement e-commerce strategies, along with the provision of excellent customer service. The best type of brands, products, and services will be examined, as will the techniques needed to provide content and appropriate production rates. You'll also learn how to use social media and other marketing tools, alongside transaction management methods and analytics. Every online module delivers a masterclass on a specific factor of eCommerce and can be taken at your preferred rate of learning. Enrol now and look forward to a thriving online business in the future. Learning outcomes: Understand the definition and potential of e-business Be able to plan and implement eCommerce strategies Know how to deliver fantastic customer service Learn how to provide in-demand services or products Gain an acute understanding of content planning and production Become skilled in using social media and other platforms for marketing Attain the right kind of transaction management for your business Perform analytics to measure the progress of your business Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is This Course for? This course is designed for any individual of any skill level, that wants to learn how to set-up an online business and build it into a success. Career Path This course is appropriate for any motivated business person or entrepreneur who wants to be introduced to eCommerce's potential. As such, it covers the following careers and roles: Ecommerce Manager Digital Marketing Manager Marketing Assistant Business Owner Entrepreneur Course Content Ecommerce Management Introduction to Electronic Commerce 00:18:00 E-Commerce Strategy and Implementation 00:21:00 Customer Service 00:21:00 Products, Brands, and Services 00:30:00 Content Planning and Production 00:18:00 Use of Social Networks 00:19:00 Marketing _ Advertising 00:35:00 Creating an Engaging User Experience 00:14:00 Transaction Management 00:20:00 E-Commerce Analytics 00:13:00 Mock Exam Mock Exam - Ecommerce Management 00:20:00 Final Exam Final Exam - Ecommerce Management 00:20:00 Recommended Materials Recommended Readings - Ecommerce Management 4 days, 18 hours Workbook - Ecommerce Management 1 week Assignment Assignment - Ecommerce Management 2 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
24-Hour Flash Sale! Prices Reduced Like Never Before!! Level 2 Certificate in Principles of Business Administration Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that 82% of UK businesses report difficulties finding qualified staff with the right skills? With over 5.5 million SMEs in the UK, demand for business leadership has surged and If you want to effectively utilise this opportunity and manage teams, operations and strategy, then this Level 2 Certificate in Principles of Business Administration bundle delivers the expertise today's organisations need. From Project Management and Product Management to Financial Analysis and proposals, gain comprehensive business abilities. Understand core principles around Operations, Administration, Management and more. Build Strategic Plans and Process Improvements that drive results. Lead with agility while ensuring Business Etiquette and Communication finesse. Courses Are Included In This Level 2 Certificate in Principles of Business Administration Bundle: Course 01: Level 2 Certificate in Principles of Business Administration Course 02: Advanced Diploma in Business Management at QLS Level 7 Course 03: Business Plan for Entrepreneurs Course 04: Agile Project Management Course 05: Workplace Performance Management Course 06: Diploma in Operations Management Course 07: Research Methods in Business Course 08: Strategic Business Management Course 09: Change Management Course 10: Corporate Paralegal Course 11: Diploma in Business Proposal Writing Course 12: Business Improvement Course 13: Internal Audit Skills Course 14: International Business Principles Course 15: Level 3 Diploma in Business Etiquette Course 16: Product Management Course 17: Financial Analysis Course Course 18: Capital Budgeting & Investment Decision Rules Course 19: Managerial Accounting Training Course 20: Certificate in Purchasing and Procurement Course 21: Sales Skills Course Course 22: Negotiation Skills Certificate Course 23: Retail Management Skills Course 24: Delegation Skills Training Course 25: Presentation Skills Guideline Course 26: Customer Service Training Course 27: Visual Merchandising Diploma Course 28: Strategic Marketing & Planning Course 29: Compliance Officer Training Level 3 Course 30: Workplace Confidentiality Joining in on this Level 2 Certificate in Principles of Business Administration is more than just taking an online course; it's an investment in your future. By completing this bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Enrol on this course today and take the first step towards achieving your goals and dreams in Business Administration! Learning Outcomes of Level 2 Certificate in Principles of Business Administration Gain a solid foundation in business administration principles. Develop strategic thinking and decision-making skills. Master essential project management methodologies. Become an effective communicator and leader. Learn to write impactful business plans and proposals. Gain confidence in navigating the global business environment. With this Level 2 Certificate in Principles of Business Administration course, you will get 30 CPD Accredited PDF Certificates, Hardcopy Certificate of 1st Course and our exclusive student ID card absolutely free. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away with our Level 2 Certificate in Principles of Business Administration Training! This premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Course 01: Level 2 Certificate in Principles of Business Administration Module 01: What is Business Administration? Module 02: Business and Organisations Module 03: Management of Business Module 04: Business Organization Perspectives Module 05: Decision Making Module 06: Approaches to Leadership Module 07: Management Module 08: Definition of Management Module 09: Characteristics of Management Module 10: Management Functions/Process of Management Module 11: Nature of Management Module 12: Levels of Management Module 13: Characteristics of Professional Managers Module 14: Principles of Management Module 15: What Is Payroll? Module 16: Principles Of Payroll Systems Module 17: Confidentiality And Security Of Information Module 18: Effective Payroll Processing Module 19: Increasing Payroll Efficiency Module 20: Risk Management in Payroll Module 21: Time Management Module 22: Personnel Filing Module 23: When Workers Leave Employment Module 24: Hiring Employees Module 25: Paye and Payroll for Employers Module 26: Tell HMRC about a New Employee Module 27: Net And Gross Pay Module 28: Statutory Sick Pay Module 29: Minimum Wage for Different types of Work Course 02: Advanced Diploma in Business Management at QLS Level 7 Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Course 03: Business Plan for Entrepreneurs Module 01: Add Navigation Links and Copyright Module 02: Things to Consider Before Starting a Business Plan Module 03: The Elements of a Business Plan Module 04: Who Are You Writing the Business Plan For Module 05: The Purpose of a Business Plan Module 06: How a Business Plan Can Help with Long Term Success Module 07: Adding Container for iScroll and Google Map Module 08: Reasons You Need a Business Plan Module 09: The Conclusion To The Course =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 470 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring business leaders Senior management staff Project managers Business consultants Operations managers Administrative professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Business Administrator: £30,000 - £60,000 Project Manager: £35,000 - £70,000 Business Consultant: £40,000 - £100,000 Operations Manager: £30,000 - £70,000 Senior Executive: £50,000 - £120,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
The administration department in business organisations bears a lot of responsibilities. That is why only skilled professionals are hired in this sector. If you want to pursue a career in business administration, the Diploma in Business Administration and Management Course will be the best training ground for you. It will introduce you to the vital aspects of business administration and give you the skills to cope with the workload. The Diploma in Business Administration and Management Course will provide you with a theoretical and practical understanding of business administration. You will develop the knowledge and ability required for operations management, project management and process management. The informative modules will educate you on the techniques of business analysis and strategic analysis. In addition, you will receive training on customer care and build the skills to provide excellent customer service. This beneficial course also aims to assist you in improving your organisational skills, negotiation skills and ability to resolve conflicts. After you successfully complete this Diploma in Business Administration and Management Course, you will receive a certificate. This certificate will add significant value to your resume and help you get your dream job. Join now and boost your career. Learning Outcomes Learn the fundamentals of operations management Develop the essential knowledge and skills for business analysis and strategic analysis Understand the core principles of project management Build adequate skills to provide quality customer service Gain deep insights into the fundamentals of process management Grasp the strategies of conflict resolution Improve your organisation, negotiation and time management skills Who is the Course for? Interested in Business Administration and Management Professionals working in the business industry People who are interested in learning about all Managing Payroll and its functions Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Diploma in Business Administration and Management Course will be beneficial for careers like: Account Manager Businessmen Business Development Specialist Communication Department Head Executive Producers Financial Manager/Staff Group Account Director Human Resources Manager Marketing Manager Public Relations Officer Social Media Specialist Strategist Business Administration and Management - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Administration and Management - Old Version Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Business Administration and Management 00:30:00 Final Exam Final Exam- Business Administration and Management 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Aviation: Airport Management & Airport Operations Course Are you aware of the current rise in the global aviation industry? If you've ever pictured yourself as a member of this exclusive club, our Aviation (Aviation): Airport Management Course is your passport to a job in the air. The roles, first aid, safety, and security-related aspects of flight time are concisely explained in this extensive Aviation (Aviation): Airport Management course. Also, everything is covered in this Flight Attendant Course for aviation cabin crew, from understanding the complex aircraft layout to mastering emergency protocols. Also, this Aviation (Aviation): Airport Management Course helps you comprehend all of your responsibilities, first aid, and aircraft systems. During this Aviation (Aviation): Airport Management Course, you can improve your communication abilities, cultural understanding, and personal development. After completing this Aviation (Aviation): Airport Management Course, your understanding of networking systems will change. Enroll in Aviation (Aviation): Airport Management Course to fulfill your desire for challenge and adventure! >> Main Course: Level 5 Diploma in Airport Management >> Gift Courses: Course 01: Aviation (Aviation): Air Cabin Crew Diploma Special Offers of this Aviation (Aviation): Airport Management Course This Aviation (Aviation): Airport Management Course includes a FREE PDF Certificate. Lifetime access to this Aviation (Aviation): Airport Management Course Instant access to this Aviation (Aviation): Airport Management Course Get FREE Tutor Support from Monday to Friday in this Aviation (Aviation): Airport Management Course ***Other Benefits of Aviation (Aviation): Airport Management Course*** Free 2 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing Aviation (Aviation): Airport Management Course] Aviation (Aviation): Airport Management Course Industry Experts Designed this Aviation (Aviation): Airport Management Course into 22 detailed modules. Course Curriculum of Aviation (Aviation): Airport Management Course Module 1: Introduction to Air Cabin Crew Module 2: Duties and Responsibilities of Cabin Crew Module 3: Aircraft Familiarisation Module 4: Communication Skills Module 5: First Aid Module 6: Psychology of Flying Module 7: Grooming and Presentation Module 8: Interview Skills Module 9: Customer Service Module 10: In-Flight Service Module 11: Safety and Security Module 12: Emergency Procedure Module 13: Aircraft Systems Module 14: Languages Module 15: Cultural Awareness Module 16: Professional Development Module 17: Career Advancement Module 18: Networking Module 19: Personal Development Module 20: Cabin Crew Fatigue Management Module 21: Crew Resource Management Module 22: Emergency Evacuation System Assessment Method of Aviation (Aviation): Airport Management After completing each module of the Aviation (Aviation): Airport Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Aviation (Aviation): Airport Management After completing the MCQ/Assignment assessment for this Aviation (Aviation): Airport Management Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Aviation (Aviation): Airport Management Course This Aviation (Aviation): Airport Management Course is for Individuals with a passion for aviation and a desire to excel in customer service roles. Requirements Aviation (Aviation): Airport Management Course Students who intend to enroll in this Aviation (Aviation): Airport Management Course must meet the following requirements: Aviation (Aviation): Good command of the English language Aviation (Aviation): Must be vivacious and self-driven Aviation (Aviation): Basic computer knowledge Aviation (Aviation): A minimum of 16 years of age is required Career path Aviation (Aviation): Airport Management Course You may be eligible for employment offers as a junior cabin crew, cabin crew, senior cabin crew, cabin crew manager, or in-flight trainer after completing this Aviation (Aviation): Airport Management Course. Certificates Certificate of completion Digital certificate - Included
Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate on Retail Associate 1:43:45 1: Module 01: Introduction to Retail Associate 06:04 2: Module 02: The Qualities of a Retail Associate 10:36 3: Module 03: Importance of Consumer Behaviour 05:48 4: Module 04: The Importance of Communicating with Customers 09:03 5: Module 05: The Sales Process and Dealing with Customers at the Checkout 04:56 6: Module 06: Retail Psychology 07:06 7: Module 07: Consumer Rights Act 08:42 8: Module 08: Health and Safety for Retail Stores 09:59 9: Module 09: In-store Design 09:04 10: Module 10: Exterior Design 09:31 11: Module 11: Introduction to Visual Merchandising 07:38 12: Module 12: Management Skills for Leading Your Team 08:40 13: Module 13: Taking Trends and Targeting Customers Effectively 05:38 14: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate on Retail Associate 1:43:45 1: Module 01: Introduction to Retail Associate 06:04 2: Module 02: The Qualities of a Retail Associate 10:36 3: Module 03: Importance of Consumer Behaviour 05:48 4: Module 04: The Importance of Communicating with Customers 09:03 5: Module 05: The Sales Process and Dealing with Customers at the Checkout 04:56 6: Module 06: Retail Psychology 07:06 7: Module 07: Consumer Rights Act 08:42 8: Module 08: Health and Safety for Retail Stores 09:59 9: Module 09: In-store Design 09:04 10: Module 10: Exterior Design 09:31 11: Module 11: Introduction to Visual Merchandising 07:38 12: Module 12: Management Skills for Leading Your Team 08:40 13: Module 13: Taking Trends and Targeting Customers Effectively 05:38 14: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.