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2654 Customer Service courses

Principles of Business Marketing and Finance Program

By Study Plex

What you will learn from this course? Gain comprehensive knowledge about corporate finance Understand the core competencies and principles of corporate finance Explore the various areas of corporate finance Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert financial manager or financial analyst Course Highlights Course Type: Self-paced online course Duration: 1 to 2 hours Tutor Support: Full tutor support is included Customer Support: 24/7 customer support is available Principles of Business Marketing and Finance Program Course Master the skills you need to propel your career forward in corporate finance. This course will equip you with the essential knowledge and skillset that will make you a confident financial manager or financial analyst and take your career to the next level. This comprehensive principles of business marketing and finance program course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this principles of business course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This principles of business at QLS Level 5 course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This comprehensive course will teach you the theory of effective corporate finance practice and equip you with the essential skills, confidence and competence to assist you in the corporate finance industry. You'll gain a solid understanding of the core competencies required to drive a successful career in corporate finance. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for financial manager or financial analyst or for people who are aspiring to specialise in corporate finance. Enrol in this principles of business marketing and finance program course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive principles of business marketing and finance program course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this corporate finance can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This principles of business marketing and finance program course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This principles of business marketing and finance program course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This principles of business marketing and finance program course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Study Plex Subscription Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend £79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team. Visit our subscriptions page for more details if you're interested. Why you should train with Study Plex? At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include: Incredible Customer Support: We offer active customer service in the form of live chat, which you can access 24/7 Expert Tutor Support: You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it. Price Justified by Quality: We ensure that you will have the best experience possible for the price you are paying for the course. Money-back Guarantee: We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions). Instalment Facility: If your course costs more than £50, you can pay in three instalments using the instalment option. Satisfaction Guarantee: Our courses are designed to meet your demands and expectations by all means. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:22:00 Financial Statements Financial Statements 00:33:00 Ratio Analysis Introduction 00:07:00 Liquidity Ratios 00:14:00 Operating Efficiency Ratios 00:17:00 Leverage Ratios 00:13:00 Return on Equity 00:10:00 Time Value of Money Introduction 00:04:00 Calculator Tutorial 00:14:00 Future Value 00:29:00 Present Value 00:26:00 Annuities and Cash Flows 00:52:00 Practice Questions 00:35:00 Loan Amortization 00:20:00 Capital Budgeting Introduction 00:05:00 Payback Method 00:23:00 Payback Using Excel 00:08:00 Net Present Value - Internal Rate of Return - Profitability Index 00:21:00 Cash Flows Cash Flows Budgeting Steps 00:23:00 Capital Rationing 00:16:00 Cash Flow Examples 00:18:00 More Examples 00:24:00 Risk and Return Introduction 00:02:00 Inflation and Return 00:21:00 Risk 00:17:00 Diversification 00:14:00 Pricing Risk - Capital Asset Pricing Model 00:11:00 Bonds Introduction 00:17:00 Valuation 00:14:00 Yield to Maturity 00:08:00 Examples 00:11:00 Stocks Introduction 00:08:00 Preferred Stocks 00:15:00 Common Stocks 00:16:00 Cost of Capital Introduction 00:07:00 Cost of Debt 00:13:00 Cost of Preferred Stocks 00:03:00 Cost of Equity 00:05:00 Weighted Average Cost of Capital 00:05:00 Capital Structure Introduction 00:09:00 Proposition 1 00:10:00 Proposition 2 00:07:00 Proposition 3 00:14:00 Capital Markets Capital Markets 00:19:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Feedback Feedback 00:00:00

Principles of Business Marketing and Finance Program
Delivered Online On Demand
£19.99

Call Centre Agents Training Course

4.3(43)

By John Academy

Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Call Centre Agents Training Course
Delivered Online On Demand5 hours 5 minutes
£18

KYC and Customer Identity Management: 20-in-1 Premium Online Courses Bundle

By Compete High

Unlock a competitive edge in financial services with the KYC and Customer Identity Management bundle. This all-in-one training collection delivers the blend of compliance expertise, communication skills, and sales savvy that modern financial organisations require. Position yourself as the hireable professional bridging security and client relations. Description Customer identity verification and regulatory compliance have become cornerstones of the financial industry’s future. This 20-course bundle equips you with the practical and professional skills employers want — from KYC regulations to negotiation, marketing, and time management. Whether you aim to join banks, insurance providers, or compliance firms, this training ensures you are ready to handle evolving challenges with confidence. The added focus on communication, leadership, and problem-solving enhances your value well beyond a typical compliance officer. The bundle’s exceptional value and flexible online delivery mean you can quickly build an impressive profile that sets you apart from the competition. Don’t miss out on entering a sector where demand is growing but qualified candidates are scarce. FAQ Who benefits most from this bundle? Individuals targeting careers in compliance, financial services, customer onboarding, or client identity management. Which industries are relevant? Banking, insurance, fintech, regulatory bodies, and customer service teams. Is prior experience needed? No, the bundle suits beginners and professionals looking to upgrade. Will I receive certificates? Yes, certificates accompany every completed course. Is the training flexible? Fully flexible — learn at your own pace online. Why choose this bundle today? Increasing regulatory demands mean compliance expertise is a fast-growing, valuable skill set.

KYC and Customer Identity Management: 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

Conflict Resolution and Conflict Management: 20-in-1 Premium Online Courses Bundle

By Compete High

Today’s workforce demands more than technical ability—it needs professionals who can resolve tensions, lead with empathy, and collaborate under pressure. This 20-in-1 Conflict Resolution and Conflict Management bundle is a strategic move for anyone looking to stand out in HR, social care, leadership, or communication-heavy careers. In short: if you want to be the person companies trust in tough situations, this is your toolkit. Description The ability to calmly handle difficult conversations, navigate personality clashes, and support vulnerable individuals is a rare asset—one that turns job seekers into essential hires. This bundle brings together career-boosting soft skills across counselling, diversity awareness, team leadership, and more, making you instantly more attractive to organisations that prioritise strong culture and employee wellbeing. Don’t miss your chance to collect 20 high-impact credentials in one go. Enrol today and get ahead of the next applicant who didn’t. FAQ Who is this training best for? Ideal for professionals in HR, mental health, education, customer service, or management. Will this help with career advancement? Yes. Employers actively seek people who can lead with emotional intelligence and defuse workplace tension. Do I get any certification? Absolutely—each course offers a recognised certificate upon completion. Can I study part-time? Yes. The bundle is 100% self-paced and includes lifetime access. What roles could this lead to? HR assistant, wellbeing coordinator, care support worker, school support staff, team supervisor, and more. Is this bundle available indefinitely? No. Our premium bundles rotate. Grab this one while it’s live—and priced to move.

Conflict Resolution and Conflict Management: 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

Diploma in Advertising and Marketing

4.3(43)

By John Academy

Description:  Digital marketing is promoting that makes utilisation of electronic gadgets, for example, PCs, cell phones, tablets and game consoles to connect with stakeholders. If you want to manage advertising and marketing campaign on that scale effectively, you have to comprehend the ever changing advertising Eco-system. This course will show you all that you have to know to land a position in advertising, run a successful campaign, develop your present business and find better approaches to build your value at your current place of employment. Who is the course for? This course would be ideal for people who want to learn about advertising and marketing. Entrepreneurs. Business owners. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Diploma in Advertising and Marketing is a useful qualification to possess, and would be beneficial for the following careers: Account Manager Business Development Executive Producers Group Account Director Marketing Manager Sales Specialists Strategist And Much More! Marketing Basics Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Level 3 Diploma in Marketing- Activities 00:00:00 Mastering Digital Marketing Introduction to Internet Marketing and Reputation Management 00:30:00 How to Optimise Your Site for Every Stage of the Buy Cycle 00:30:00 Build Impression on Your Site 00:30:00 Types of Link Building 01:00:00 Importance of Landing Pages 00:30:00 Difference Between Internet Marketing and Online Customer Service 01:00:00 Concept Of Affiliate Programs 01:30:00 About Of Google Analytics 01:00:00 Online Press Releases 00:15:00 How to Get Traffic from Twitter 00:30:00 Importance of Testing E-Mail Messages 00:15:00 What is Viral Marketing 01:00:00 What is EMail Marketing 00:30:00 Difference Between Images and Video 00:15:00 How to Internet Marketing on Facebook 02:00:00 What is Search Engine Optimization(SEO)? 00:30:00 Understanding Search Results 00:15:00 How to Attract Customer on Your Product? 00:15:00 Time Makes Money 00:30:00 How to Test a Landing Page 00:30:00 Best Web Writing 01:00:00 Ways to Use of Humor in You Internet Marketing 00:15:00 Coupon Codes 00:15:00 When to Pull the Plug 00:15:00 Internet Advertising Techniques INTRODUCTION: WHAT IS AFFILIATE MARKETING? 00:30:00 WHY AFFILIATE MARKETING IS AWESOME 00:30:00 FINDING A PROFITABLE NICHE 01:00:00 CHOOSING AN AFFILIATE PRODUCT 00:15:00 THE ADVANTAGES OF CLICK BANK 00:30:00 ANALYZING THE CLICK BANK MARKETPLACE 00:30:00 CREATING YOUR HOP LINK 00:30:00 CREATING A FREE BLOG 01:00:00 PERFORMING EFFECTIVE KEYWORD RESEARCH 00:30:00 CREATING AN OPTIMIZED POST 00:30:00 POSTING TO YOUR BLOG 00:15:00 PROMOTING YOUR BLOG: AN OVERVIEW 00:30:00 PROMOTION: ARTICLE MARKETING 00:30:00 PROMOTION: SOCIAL BOOKMARKING 01:00:00 PROMOTION: BLOG COMMENTING 00:30:00 ADDITIONAL PROMOTION TIPS 00:15:00 CREATING YOUR OWN WEBSITE 01:00:00 Email Marketing Introduction to Email Marketing 00:30:00 Using Email Marketing Software 00:30:00 Building Email Lists by Quantity 00:30:00 Building Email Lists by Quality 00:30:00 Crafting an Email 01:00:00 Analyzing and Tracking Your Email Marketing Strategy 00:30:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Mock Exam Mock Exam- Diploma in Advertising and Marketing 00:30:00 Final Exam Final Exam- Diploma in Advertising and Marketing 00:30:00 Refer A Friend Refer A Friend 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Advertising and Marketing
Delivered Online On Demand45 hours
£11.99

Business and Communication Essentials

By Xpert Learning

About Course The Business and Communication Essentials Bundle on Xpert Learning is a comprehensive collection of courses designed to help you develop the essential skills and knowledge you need to succeed in the modern workplace. Whether you're a new graduate, a seasoned professional, or a business owner, this bundle will give you the tools you need to communicate effectively, manage documents efficiently, and navigate business etiquette confidently. The Bundle contains the following courses: Business Communication Business Etiquette for the Modern Workplace Business Ethics Document Management What Will You Learn? Communicate effectively in both written and verbal formats with a variety of audiences Manage documents efficiently and effectively using a variety of tools and technologies Navigate business etiquette in a variety of professional settings Understand and apply business communication best practices Course Content Business Communication A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! Introduction to Business Communication Understanding your Audience and Deliver your Message Effective Business Writing Writing Business Reports and Emails Business Presentation Part 1 Business Presentation Part 2 Business Presentation Example Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Business Etiquette Business Etiquette is a crucial aspect of any professional career and is essential to make a lasting impression in the business world. This course provides a comprehensive guide to mastering business etiquette, covering all the critical aspects of professional behavior and communication. Whether you're starting a new job, seeking a promotion, or simply want to enhance your professional image, this course will provide you with the essential skills and knowledge to succeed. In this course, you will learn the fundamental principles of professional communication, including the art of conversation, effective writing, and active listening. You will also discover the importance of professionalism, including the proper use of social media, and the importance of showing up on time and being prepared for meetings. The business dress code and grooming section covers the best practices for dressing for success, including the appropriate attire for various occasions and events. You will also learn the dos and don'ts of networking manners and how to dress for a successful job interview. The business dining etiquette section teaches you how to make the most of your business meals, from selecting the right restaurant to making the perfect first impression. You will learn the etiquette of using utensils, making toasts, and much more. The meeting etiquette section covers the best practices for conducting successful meetings, including preparing an agenda, managing time effectively, and handling conflict. You will also learn the importance of following up after meetings and the proper use of technology in meetings. In conclusion, this course will provide you with the knowledge and skills to enhance your professional image and succeed in your career. With engaging lessons and practical tips, you'll be equipped with the business etiquette skills to make a lasting impression in any business setting. Whether you're a seasoned professional or just starting your career, this course is an investment in your personal and professional growth. Enroll now and take your professional skills to the next level! Introduction to Business Etiquette Professional communication Impression and Professional Image Business Dress code and Grooming part 1 Business Dress code and Grooming part 2 Business Dress code and Grooming part 3 Dressing and Networking Manners for Special Occasions and Events Dining etiquette Meeting etiquette Conclusion Business Ethics Ethical behaviour brings significant benefits to businesses such as attracting employees, customers and investors. But failure to manage it properly can create huge challenges. Suppose every employee knows the difference between correct or incorrect choices and how to handle various ethical dilemmas. This knowledge is likely to produce a work environment where moral transgressors are held accountable for their actions, ultimately building a healthier workplace for all involved. The course explores topics such as Ethical Decision-Making, Ethical culture in organizations, and Corporate Social Responsibilities .These provide practical information to help employees understand business issues and equip them with practical skills for success. Ethics will be formally defined, and the presenter will discuss the sources of ethical dilemmas and the stakeholder's importance when addressing a problem. Enrol now and strengthen yourself against Unethical practices in Business. Introduction to Business Ethics Ethical Decision-Making Ethical Culture in Organizations Business Ethics in the Digital Age Corporate Social Responsibility Conclusion Document Management Document Management: Develop and implement Document Management Strategy for productivity, security, and cost efficiency Are you tired of sifting through stacks of paper documents, losing important files, and dealing with security breaches? Our Introduction to Document Management course is here to help! In this course, you'll learn how to digitize paper documents and manage electronic files, and discover the benefits of implementing a Document Management System. We'll cover everything you need to know about protecting sensitive information, including implementing security measures, electronic signatures, access controls, and document destruction. You'll also learn how to create and edit digital documents, collaborate with others, and use version control to track changes. Compliance and regulatory considerations are crucial in Document Management, and we'll cover them in-depth. Additionally, we'll explore Document Workflow Management, including best practices for retrieval, archiving, and audit trails. The course will also cover emerging trends and developments in the field of Document Management, including content management, metadata, workflow automation, and electronic forms. You'll learn about information governance and information lifecycle management, and how these concepts impact Document Management. By the end of this course, you'll be able to troubleshoot and solve common Document Management issues, streamline your processes, and save valuable time and resources. This course is perfect for anyone looking to develop their skills in Document Management, from beginners to professionals. Join us today and revolutionize the way you manage documents! With our comprehensive curriculum and expert instructors, you'll gain the skills and knowledge you need to succeed in today's fast-paced digital world. Don't wait - sign up now and take the first step towards efficient and secure Document Management. Introduction to Document Management Digitizing paper documents and managing electronic files Document Management System Implementing security measures to protect sensitive information Document creation and editing Collaboration and Version Control Compliance and regulatory considerations for document management Document Workflow Management Troubleshooting and problem-solving for common document management issues Emerging trends and developments in the field of document management Conclusion A course by Xpert Learning Audience Administrative assistants Office managers Project managers Team leaders Sales professionals Customer service representatives Business owners Anyone who wants to advance their career in the workplace

Business and Communication Essentials
Delivered Online On Demand6 hours
£9.99

Floristry: Making Other Arrangements and Bouquets Course - CPD Certified

5.0(3)

By School Of Health Care

Floristry: Floristry Online Course Do you want to engage in a fascinating floral journey? You may improve your skills in the nuances of this intriguing area of floristry by taking our full Floristry: Floristry course. You will get crucial knowledge about floral concepts and techniques through this floral design curriculum. Giving students a firm understanding of floral methods is the main objective of this floral design course. Once this Floristry: Floristry course is over, you will have the ability to use them in a range of scenarios. The Floristry: Floristry course includes lessons in marketing, customer service, floral design, and flower arrangements. During this floral design course, you will learn how to create wreaths, bouquets, and funeral flowers. Participate in our Floristry: Floristry course to explore the endless career opportunities and learn about the intriguing field of floral design! Main Course: Floristry Course Free Courses included with Floristry: Floristry Course: Along with the Floristry Course, you will get free Garden Design and landscaping Along with the Floristry Course, you will get free Level 2 Certificate in Understanding Climate Change and Environmental Awareness Special Offers of this Floristry: Floristry Course: This Floristry: Floristry Course includes a FREE PDF Certificate. Lifetime access to this Floristry: Floristry Course Instant access to this Floristry: Floristry Course 24/7 Support Available to this Floristry: Floristry Course [ Note: Free PDF certificate as soon as completing the Floristry: Floristry Course] Floristry: Floristry Online Course This Floristry: Floristry programme will provide you with essential insights into Floristry ideas and practises. The major goal of this Floristry: Floristry course is to provide learners with a solid grasp of Floristry techniques. You will be able to apply them in a variety of situations after completing this Floristry: Floristry course. Marketing, customer service, floral design, and flower arrangements are lesson parts of the Floristry: Floristry course. You will learn how to produce funeral flowers, wreaths, and bouquets in this Floristry: Floristry course. Who is this course for? Floristry: Floristry Online Course A wide range of persons who wish to advance their knowledge and skills in floristry are the target audience for the floristry course. Requirements Mastering Psychology Diploma Course Online To enrol in this Floristry: Floristry Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Floristry: Floristry Course. Be energetic and self-motivated to complete our Floristry: Floristry Course. Basic computer Skill is required to complete our Floristry: Floristry Course. If you want to enrol in our Floristry: Floristry Course, you must be at least 15 years old. Career path Floristry: Floristry Course Online The course on floristry is designed for a broad range of individuals who wish to advance their skills and understanding in the field.

Floristry: Making Other Arrangements and Bouquets Course - CPD Certified
Delivered Online On Demand1 hour 54 minutes
£12

Professional Diploma in Travel & Tourism

By iStudy UK

Become a travel and tourism expert in no time! If you are someone who like travelling to new places all around the world and create experiences, then this Professional Diploma in Travel & Tourism is designed for people like you. You can launch a business by utilising your garnered knowledge and lay the foundation for your own tourism business. In this course, you will learn about the important fundamental aspects of tourism, the services and the products that should be provided to you clients for better travelling experience. You will also learn about managing activities, efficient transporting, etc. This course will initially give you a brief introduction of travel and tourism, history, types, products and services, etc. There are several text based articles and video lessons for your convenience. You will also learn the travelling guide to many highly categorized tourist places so that you can impart this knowledge to your customers for their convenience. You will also learn about point facts and drawbacks of travelling to a new place and how you can tackle them with ease. Moreover, this course gives you enough knowledge and tips to start your own enterprise where you will be able to administrate tourism activities and develop entrepreneurial skills. Overall, this course will provide you with the fundamentals of the business venture. So, if you are interested, this course is perfect for you. Course Highlights Professional Diploma in Travel & Tourism is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Travel & Tourism into 91 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 22 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Travel & Tourism Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Travel & Tourism is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Travel & Tourism is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Travel & Tourism - Updated Version Introduction to Travel and Tourism 00:13:00 Tourism Products and Services 00:13:00 Tour Operating and Travel Retailing 00:15:00 Marketing in Travel and Tourism 00:11:00 Developing Communication Skills 00:13:00 Customer Service and Satisfaction 00:10:00 Customer Relationship Management (CRM) 00:18:00 Human Resource Management in Travel Industry 00:15:00 Crisis and Visitor Attraction Management 00:20:00 Transport Management Procedure 00:14:00 Sustainable Tourism 00:09:00 Public Awareness Campaigns 00:11:00 Brexit and its Impact on Tourism Industry 00:26:00 Professional Diploma in Travel & Tourism - Old Version Travel & Tourism Introduction to Travel & Tourism FREE 00:30:00 History of Tourism 00:30:00 Integrated Model of Tourism 00:30:00 The Meaning of Travel Tourism and Tourist 01:00:00 Types of Tourism 00:15:00 The Products & Services of Tourism FREE 00:30:00 Tourism-Destinations 01:00:00 Managing Tour Operations 00:30:00 Managing Tourism 01:00:00 Transportation 01:00:00 Quality Management 01:00:00 The Impacts of Tourism 01:00:00 Conclusion 00:15:00 Travel & Tourism Guide Africa Safari Travel Temptations 00:30:00 Australia Travel Temptations 00:30:00 Booking Travel Temptations 00:15:00 Costa Rica Travel Temptations 00:30:00 Disneyland Travel Temptations 00:30:00 Disney World Travel Temptations 00:30:00 Egypt Travel Temptations 00:30:00 Exotic Travel Temptations 00:30:00 Travel Temptations 00:15:00 Hilo Travel Temptations 00:15:00 Hot Spots in Travel Temptations 00:15:00 How Online Travel Temptations Work 00:15:00 Indiana Travel Temptations 01:00:00 Key West Travel Temptations 00:15:00 Mexico Travel Temptations 00:30:00 Michigan Travel Temptations 01:00:00 Ohio Travel Temptations 00:30:00 Panama Travel Temptations 00:30:00 RIU Paradise Island Travel Temptations 00:15:00 San Diego Travel Temptations 00:30:00 Sandy Point Travel Temptations 00:15:00 Singapore Travel Temptations 00:30:00 Tennessee Travel Temptations 01:00:00 Travel Agents and Travel Temptations 00:15:00 Travel Destination to Alaska 01:00:00 Travel Destination to New Mexico 00:30:00 Travel Temptations in Amsterdam 00:30:00 Travel Temptations in Iowa 00:30:00 Travel temptations on a Nile River Cruise Liner 00:15:00 Travel temptations through Nevada 00:30:00 Travel Temptations in Antigua 00:30:00 Travel Temptations in California 00:30:00 Travel Temptations in Canada 00:30:00 Travel Temptations in Chicago 00:30:00 Travel temptations in Colorado 00:30:00 Travel temptations in Hawaii 00:30:00 Travel temptations in Kentucky 00:30:00 Travel temptations in Montana 00:30:00 Travel temptations in New York 00:30:00 Travel Temptations in North Carolina 00:30:00 Travel Temptations in South Carolina 00:30:00 Travel Temptations in Oregon 00:30:00 Travel Temptations in Rome 00:30:00 Travel Temptations in South Dakota 00:30:00 Travel Temptations in the Bahamas 01:00:00 Travel Temptations in the Caribbean 00:30:00 Travel Temptations in the UK 00:30:00 Travel Temptations in Washington DC 00:30:00 Wisconsin Travel Temptations 00:30:00 Conclusion to Professional Diploma in Travel & Tourism 00:15:00 Traveling Pointers & Pitfalls Pointers for Gaining Access to Money While Traveling on the Road 00:30:00 A 'Must-Do' Before Going on a Trip 01:00:00 Practical Packing Tips 00:30:00 Wellness Tips 01:00:00 Transportation Techniques 00:30:00 Shopping Pitfalls 00:30:00 Food and Dining Tips 00:30:00 Money, Money, Money Wits 00:30:00 The 6 Top Airport Scams and What to Do to Guard against Them 01:00:00 A Commonly Hidden Foreign Airport Warning 00:30:00 Don't Prepay for that Gas 00:15:00 Surefire Ways to Guard against Air-Travel Tiredness 00:30:00 What to Do if a Person Becomes Ill While Traveling in Air? 01:00:00 The Best but Affordable Places to Eat while Traveling 00:30:00 How to Get Paid while Taking a Vacation 00:30:00 Mock Exam Mock Exam- Professional Diploma in Travel & Tourism 00:20:00 Final Exam Final Exam- Professional Diploma in Travel & Tourism 00:20:00

Professional Diploma in Travel & Tourism
Delivered Online On Demand46 hours
£25

Extended Diploma in Digital Marketing

By iStudy UK

Digital marketing is promoting that makes utilization of electronic gadgets, for example, PCs, cell phones, tablets and game consoles to connect with stakeholders. Digital marketing uses technologies or platforms, for instance, sites, email, applications and social media platforms. Transform your career with the specialized knowledge and skills to plan, implement, measure and evaluate digital marketing strategies, and, how these can add to building and supporting successful and coordinated digital marketing campaigns. By the end of this course, students will gain the skills and in-depth knowledge necessary to become a fruitful and professional digital marketer. Course Highlights Extended Diploma in Digital Marketing is an award-winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Digital Marketing into 24 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Digital Marketing Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Extended Diploma in Digital Marketing is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Digital Marketing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Digital Marketing Introduction to Internet Marketing and Reputation Management FREE 00:30:00 How to Optimize Your Site for Every Stage of the Buy Cycle FREE 00:30:00 Build Impression on Your Site 00:30:00 Types of Link Building 01:00:00 Importance of Landing Pages 00:30:00 Difference Between Internet Marketing and Online Customer Service 01:00:00 Concept Of Affiliate Programs 01:30:00 About Of Google Analytics 01:00:00 Online Press Releases 00:15:00 How to Get Traffic from Twitter 00:30:00 Importance of Testing E-Mail Messages 00:15:00 What is Viral Marketing 01:00:00 What is EMail Marketing 00:30:00 Difference Between Images and Video 00:15:00 How to Internet Marketing on Facebook 02:00:00 What is Search Engine Optimization(SEO)? 00:30:00 Understanding Search Results 00:15:00 How to Attract Customer on Your Product? 00:15:00 Time Makes Money 00:30:00 How to Test a Landing Page 00:30:00 Best Web Writing 01:00:00 Ways to Use of Humor in You Internet Marketing 00:15:00 Coupon Codes 00:15:00 When to Pull the Plug 00:15:00 Search Engine Optimization What Is Search Engine Optimization? FREE 01:00:00 Search Engines That Use SEO FREE 01:00:00 Using SEO In Website Text 01:00:00 Using SEO For Google Ads 01:00:00 Using SEO For Article Marketing 01:00:00 Using SEO In Press Releases 00:30:00 Using Longtail Keywords 00:30:00 Using Google To Discover The Best Keywords 00:30:00 SEO For Video Ads 00:30:00 SEO In Photos 00:30:00 Blogging With SEO Marketing 01:00:00 Using A SEO Company 01:00:00 Email Marketing Introduction to Email Marketing 00:30:00 Using Email Marketing Software 00:30:00 Building Email Lists by Quantity 00:30:00 Building Email Lists by Quality 00:30:00 Crafting an Email 01:00:00 Analyzing and Tracking Your Email Marketing Strategy 00:30:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a content calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Instagram Marketing What is Instagram? 00:15:00 Instagram for Business 00:15:00 Instagram & Community 00:15:00 Pinterest Social Marketing Introduction 00:30:00 How to Use Pinterest 01:00:00 How to Win the Hearts of the Target Audience on Pinterest 01:00:00 Understanding Pinterest Etiquette 00:30:00 Marketing Strategies to Build Your Brand and Your Followers 02:00:00 Monetizing Pinterest through Market Hunting 01:00:00 Pinterest Tools to Use in Your Marketing Arsenal 00:15:00 Conclusion 00:15:00 Google Adwords Benefits of online advertising and AdWords FREE 00:30:00 Choosing a campaign type FREE 00:30:00 Measure your results 00:30:00 YouTube Video Marketing Create the Perfect YouTube Marketing Video: 5 Tips To Get it Right 00:30:00 YouTube Video Marketing Tips: Join the Community 01:00:00 Marketing Your Product On YouTube: 10 Reasons Why You Should Do It 00:30:00 YouTube Marketing Tips: Promoting Your Perfect Marketing Video 01:00:00 Unique Things You Can Do with Your YouTube Marketing Video 01:00:00 Using YouTube to Market Your Product: Should You Hire a Professional? 01:00:00 Niche Targeted Playlists: Boost Your YouTube Marketing Video 01:00:00 Promote Your Perfect YouTube Marketing Video For Free: Here's How to Do It 00:30:00 Viral Marketing Tips for Your YouTube Video 01:00:00 Using Viral Content: Creating Your Perfect YouTube Marketing Video 02:00:00 YouTube Marketing Secrets-Promote Your Product or Business! 01:00:00 Use YouTube to Create Unlimited Sales for your Business 01:00:00 Choose Your Niche: An Important Step in Your YouTube Marketing Video 01:00:00 Using Viral Content: Creating Your Perfect YouTube Marketing Video 02:00:00 YouTube Marketing Tactics: Are These Products Helpful or Scams? 01:00:00 Mock Exam Mock Exam- Extended Diploma in Digital Marketing 00:30:00 Final Exam Final Exam- Extended Diploma in Digital Marketing 00:30:00

Extended Diploma in Digital Marketing
Delivered Online On Demand3 days
£25

IT (Information Technology) Support Fundamentals for IT Support Technicians

4.9(27)

By Apex Learning

Year End Sale: Get the 11-in-1 Premium Bundle with 110 CPD Points, Hardcopy + PDF Certificate, Expert Support, and Lifetime Access. Don’t miss out on this all-in-one offer!

IT (Information Technology) Support Fundamentals for IT Support Technicians
Delivered Online On Demand3 days
£49