2417 Customer Service courses

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! From time management to employee care to customer service, you must have special skills to run your Restaurant job well. If you want a smooth-running Restaurant and create a dynamic team behind it, then put this Restaurant Management course in your basket and start your journey with us. This Advanced Diploma in Restaurant Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD to make your skill development & career progression more accessible than ever! This Restaurant Management course covers the basics of hotel demand management, managing the delivery of hospitality management, and the role of Restaurant Management in different areas. You'll learn how the process of development and training in the hospitality industry impacts the relevant sector, and you'll explore the tools & techniques that will help you effectively do the design & construction of the food premises and equipment services. Our Restaurant Management course has been designed according to your abilities and goals. You will also be introduced to hazard analysis, critical control points, proper food handling techniques, storage of food, correct temperatures to prevent food contamination and personal hygiene for food handlers. So, get started with this Restaurant Management course - take the time to develop and determine your Restaurant's ultimate plan for success! What You'll Learn From Course: Effectively deal with customer complaints to encourage return visits. Learn the ways that managers plan, organise and market Restaurants. The role of a supervisor in Personal Hygiene, Pest Management and Preventing Contamination. How to take advantage of current modes of advertising to gain the most exposure. Supervise revenue and expenses to ensure the Restaurant is operating perfectly. Determine ways to increase sales of Restaurants such as special promotions, catering services, menu changes, and entertainment. This course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today - gear up with the essential skills to set yourself up for excellence! Skills You Will Gain Food handling and safety techniques Commercial business management Staff development and training Workplace risk assessment Front office operations Why choose Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! **Course Curriculum** Here is the curriculum breakdown of this Course: Module 1: Introduction Module 2: An Overview of the Hotel Industry Module 3: Restaurant Industry Module 4: Restaurant Leadership and Management Module 5: The Process of Selection and Recruitment in the Hospitality Industry Module 6: The Process of Development and Training in the Hospitality Industry Module 7: Front Office Operations Module 8: Food and Beverage Operations Module 9: Food Safety - An Introduction Module 10: Supervision of Food Safety Module 11: Food Safety Legislation Module 12: Food Safety System Module 13: Food Safety Tools Module 14: Contamination Hazards Module 15: Controlling Contamination Module 16: Food Poisoning (Bacterial) and Food-Borne Illness Module 17: Food Poisoning (Non-Bacterial) Module 18: Personal Hygiene Module 19: Food Premises and Equipment: The Design and Construction Module 20: Pest Management Module 21: Food Safety Training for the Staff Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Advanced Diploma in Restaurant Management at QLS Level 7 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path Now that you know the ins and outs of Restaurant Management, are you ready to start looking for a job? There are pretty much several paths to take including: General Manager/Owner Assistant General Manager Bar or Service Manager Host/Server Catering Sales Manager QSR Team Manager Assistant Restaurant Manager Catering and Banquet Chef Food and Beverage Director Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Restaurant Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Restaurant Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Are you looking to improve your current abilities or make a career move? Our unique Junior Administrator Course might help you get there! Expand your expertise with high-quality training - study the Junior Administrator and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Junior Administrator course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Junior Administrator course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Junior Administrator course and take a step toward a brighter future! Why Prefer this Junior Administrator Course? Opportunity to earn a certificate accredited by CPD Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** ***Junior Administrator*** Module 1: Introduction to Office Administration Module 2: Skills of an Effective Administrator Module 3: Business Etiquette Module 4: Business Telephone Skills Module 5: Representing Your Boss and Company Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10:Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this Junior Administrator course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Junior Administrator course allows you to study at your own speed and grow a quality skillset. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

'Manners Maketh The Man' and etiquette make you socially acceptable. And when it comes to business, knowing the proper etiquette is a must. In this course, you will learn everything about business etiquette. The course is comprised of 10 information-rich modules that teach you etiquettes that make you appear professional and stand out. You will learn about the importance, of how to create a great first impression, dining etiquette, email, and phone call etiquette, how to dress for success, international etiquette, plus many other topics. With this comprehensive business etiquette course, you can achieve your dreams and train for your ideal career. The business etiquette course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This business etiquette training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the business etiquette course today - gear up with the essential skills to set yourself up for excellence! Learning Outcomes: Be able to define etiquette and provide an example of how etiquette can be of value to a company or organisation. Understand the guidelines on how to make effective introductions. Identify the 3 C's of a good impression. Identify at least one way to minimise nervousness while in social situations. Understand how to use a card effectively. Identify and practice at least one way to remember names. Identify the 3 steps in giving a handshake. Enumerate the four levels of conversation Understand place settings, napkin etiquette, and basic table manners. Understand the protocol for ordering in a restaurant, handling alcohol during a business meal, paying the bill, and tipping. Understand basic guidelines for the proper form of address, grammar standards, and use of acronyms in emails. Understand basic guidelines for telephone, voicemail, and cell phone etiquette. State the difference between a formal and an informal letter. Understand the meaning of colours in dressing for success. Differentiate among the dressy casual, semi-formal, formal, and black tie dress codes. Understand basic guidelines on international etiquette. Start your learning journey straight away with this business etiquette course and take a step toward a brighter future! Skills You Will Gain Communication skills The ability to write/make formal and informal letters, emails, and phone calls Impeccable dressing skills Proper eating and dining skills Networking skills Why Prefer Our Business Etiquette Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Business Etiquette course: Module One: Understanding Etiquette Etiquette Defined The Importance of Business Etiquette Module Two: Networking for Success Creating an Effective Introduction Making a Great First Impression Minimizing Nervousness Using Cards Effectively Remembering Names Module Three: The Meet and Greet The Three-Step Process The Four Levels of Conversation Module Four: The Dining in Style Understanding Your Place Setting Using Your Napkin Eating Your Meal Sticky Situations and Possible Solutions Module Five: Eating Out Ordering in a Restaurant About Alcoholic Beverages Paying the Bill Tipping Module Six: Email Etiquette Addressing Your Message Grammar and Acronyms Top 5 Technology Tips Module Seven: Phone Etiquette Developing an Appropriate Greeting Dealing with Voicemail Cell Phone Do's and Don'ts Module Eight: The Written Letter Thank You Notes Formal Letters Informal Letters Module Nine: Dressing for Success The Meaning of Colors Interpreting Common Dress Codes Deciding What to Wear Module Ten: International Etiquette General Rules Important Points Preparation Tips Assessment Process Once you have completed all the modules in the Business Etiquette course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This business etiquette course is for you if you: Want to have a deeper insight into business etiquette Actively working in business etiquette and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the business etiquette field. Requirements You will not need any prior background or expertise. All you need to take this business etiquette is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Diploma in Business Etiquette course aims to help you get the long-awaited job of your dreams and help grow your career. With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at; Owners Receptionists, secretaries & PAs Entrepreneurs HR professionals Customer service executives Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Hospitality & Catering Management, Professional Chef, HACCP, Food Hygiene and Safety, Embark on a transformative journey in Hospitality & Catering with our specialized course. Delve into the essence of Hospitality & Catering, mastering essential skills for success in the industry. Explore the diverse facets of Hospitality & Catering, from culinary arts to guest services, and unlock a world of opportunities. Enroll now! In our comprehensive Hospitality & Catering course, you'll immerse yourself in a rich tapestry of culinary techniques, food safety protocols, and customer service excellence. Experience hands-on training in Hospitality & Catering operations, honing your skills in menu planning, event management, and beverage service. Discover the art of creating unforgettable dining experiences, blending creativity with precision to delight discerning guests. Our expert instructors will guide you through every aspect of Hospitality & Catering, equipping you with the knowledge and expertise to thrive in this dynamic industry. Elevate your career prospects and join us to embark on a rewarding journey in Hospitality & Catering today! Hospitality & Catering Management, Professional Chef, HACCP, Food Hygiene and Safety, Course Bundle Additional Courses Course 01: Level 5 Hospitality Management Course 02: Level 5 Professional Chef Course 03: Level 2 HACCP Training For Catering & Retail Course 04: Level 2 Food Hygiene and Safety Course 05: Level 2 Food Hygiene and Safety For Catering Course 06: Food Allergen Awareness Training Course 07: Level 3 Supervising Food Safety in Catering Course 08: Level 2 Award in Food Safety in Health and Social Care and Early Years and Childcare Settings [ Note: Free PDF certificate as soon as completing the Hospitality & Catering Management, Professional Chef, HACCP, Food Hygiene and Safety, course] Hospitality & Catering Management, Professional Chef, HACCP, Food Hygiene and Safety, Industry Experts Designed this Hospitality Management course into 09 detailed modules. Course Curriculum of Hospitality Management Module 1: An Overview of the Hospitality Industry Introduction to Hospitality Features of the Hospitality Industry Relationship Between the Hospitality Industry and Tourism Career Prospect of the Hospitality Industry Hospitality Management Hospitality Service Module 2: Travel and Tourism The Importance of Tourism The Economic Significance of Tourism Businesses Serving the Traveler Noneconomic Effects of Tourism Module 3: Forces Affecting Growth and Change in the Hospitality Industry Demand Supply Workforce Diversity The Impact of Labour Scarcity Module 4: Understanding Marketing Management in Hospitality & Tourism What Is Hospitality and Tourism Marketing? Characteristics of Service Marketing The Service Profit Chain Module 5: Understanding the Management of Food and Beverage Operations Understanding Food and Beverage Operations Understanding the Assessment of Market and Consumer Needs Understanding the Food Service Operation System The Process of Designing the Restaurant Menu Planning The Ways of Managing Food Service Operations Beverages Understanding Cost Control Understanding the Computer Applications in Food and Beverage Services Module 6: Understanding Accounting in Hospitality Front office Accounting The Purpose of Accounting in the Hospitality Industry Branches of Accounting The Uniform System of Accounts Ethics and Hospitality Accounting Module 7: Restaurant Operations Restaurant Operations Making a Profit in Food Service Operations Keeping the Score in Operations: Accounting Statements and Operating Ratios Module 8: Balance Sheet and the P&L Statement Balance Sheet of the Hospitality Industry Hotel Profit & Loss Statement Working Relationships between the Balance Sheet and the P&L Statement Differences and Similarities between the Balance Sheet and the P&L The Statement of Cash Flow Module 9: Budgets The Use of Budgets in Business Operations Annual Operating Budgets Formulas and Steps in Preparing a Budget Capital Expenditure Budgets Assessment Method of Hospitality & Catering After completing each module of the Hospitality and Catering Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Hospitality & Catering After completing the MCQ/Assignment assessment for this Hospitality and Catering Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Hospitality & Catering Management, Professional Chef, HACCP, Food Hygiene and Safety, This Hospitality & Catering course is suitable for anyone who works in or aspires to work in the Hospitality & Catering industry. Requirements Hospitality & Catering Management, Professional Chef, HACCP, Food Hygiene and Safety, Students who intend to enrol in this Hospitality & Catering Management, Professional Chef, HACCP, Food Hygiene and Safety, Course must meet the following requirements: Hospitality Catering: Good command of the English language Hospitality Catering: Must be vivacious and self-driven Minimum Basic computer knowledge A minimum of 16 years of age is required Career path Hospitality & Catering Management, Professional Chef, HACCP, Food Hygiene and Safety, Certificates PDF Certificate Digital certificate - Included

Are you looking to enhance your Forensic Science skills? If yes, then you have come to the right place. Our comprehensive course on Forensic Science will assist you in producing the best possible outcome by mastering the Forensic Science skills. The Forensic Science course is for those who want to be successful. In the course, you will learn the essential knowledge needed to become well versed in Forensic Science. Our Forensic Science course starts with the basics of Forensic Science and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Learn Forensic Science at your own pace from the comfort of your home, as the rich learning materials of this course is accessible from any place at any time. The advanced course curriculums are divided into tiny bite-sized video modules by industry specialists. Throughout your Forensic Science learning journey with Compliance Central, you'll receive expert tutor support, and our friendly customer service is available 24/7 to answer any questions you may have. Our course is CPD accredited, and upon completion, you'll be awarded a CPD accredited certificate to showcase your skills on Forensic Science. Boost your resume and stand out in the crowd by adding these valuable skills & kickstart your career in the right direction. So, enrol on our Forensic Science today & do your best! As what you plant now, you will harvest later. Become the person who would attract the results you seek. Grab this opportunity and start learning! Why would you choose the Forensic Science course from Compliance Central: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Curriculum Breakdown of the Course Introduction Research Methods in Forensic Psychology Theories of Offending Personal Attributes of Offenders Forensic Psychology in Police Investigations Forensic Psychology in the Courtroom Forensic Psychology in Practice Certificate of Achievement After successfully completing this course, you will get an instant PDF certificate from Reed for free. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction 13:38 1: Interventions to reduce risk of re-offending 07:11 2: History of development of Forensic Psychology 06:27 Research Methods in Forensic Psychology 21:12 3: Research Design and Methodology 12:04 4: Critical evaluation of psychological research 09:08 Theories of Offending 30:35 5: Introduction to theories of offending 06:02 6: Theories of sexual offending 08:09 7: Theories of violent offending 08:08 8: Theories of fire-setting behaviour 08:16 Personal Attributes of Offenders 25:15 9: Personal characteristics of offenders 05:35 10: Personality disordered offenders 05:58 11: Psychopathic offenders 07:09 12: Mental Illness and offending 06:33 Forensic Psychology in Police Investigations 15:03 13: An Introduction to Offender Profiling 04:38 14: Approaches to Offender Profiling 04:36 15: The Effectiveness of Offender Profiling 05:49 Forensic Psychology in the Courtroom 16:44 16: Eye-witness testimony 06:50 17: Expert witness testimony 03:51 18: Attitudes towards victims 06:03 Forensic Psychology in Practice 17:08 19: 'What works' literature in reducing re-offending 05:54 20: Incident management (Crisis Negotiation) 08:07 21: Introduction: About the Course and the Tutor 03:07 Order Your CPD Quality Standard Certificate (Optional) 01:00 22: CPD Certificate (Optional) 01:00 Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this Forensic Science course, all you need is a basic understanding of the English Language and an internet connection. No previous experience or educational qualification is needed to enrol in this course. People under the age of 16 can also take the course by taking guardian approval first. You can enrol in the course from any internet-enabled smart device and study from the comfort of your home. Get started now by enrolling in this course. Career path The Forensic Science course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Forensic Science, such as: Forensic Scientist Crime Scene Investigator Forensic Psychologist Digital Forensic Analyst Forensic Toxicologist Forensic Anthropologist Forensic Pathologist Forensic Odontologist Forensic Engineer Forensic Fire Investigator Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed CPD Quality Standard Certificate Digital certificate - £7.99

Dog Grooming: Dog Grooming Course Online Would you like to learn more about or pursue a career in Dog Grooming? We have created a comprehensive course on Dog Grooming: Dog Grooming to introduce all the basics of this sector. From our Dog Grooming: Dog Grooming course, you will come to know about dog breeds and coat types. Also, the Dog Grooming course teaches the grooming tools and equipment. Additionally, basic dog handling and safety is a lesson part of this Dog Grooming course. Not only these but also how to clean, brush, de-matt and maintain the healthy skin of a dog is also explained in our Dog Grooming: Dog Grooming course. Overall, Dog Grooming's professional ethics and customer services can be found in our Dog Grooming: Dog Grooming course. Unlock your potential for Dog Grooming with us! Special Offers of this Dog Grooming: Dog Grooming Course This Dog Grooming: Dog Grooming Course includes a FREE PDF Certificate. Lifetime access to this Dog Grooming: Dog Grooming Course Instant access to this Dog Grooming: Dog Grooming Course Get FREE Tutor Support from Monday to Friday in this Dog Grooming: Dog Grooming Course **Courses are included in this Bundle Dog Grooming: Dog Grooming Course Course 01: Dog Grooming Course 02: Dog Training Course 03: Dog First Aid **Other Benefits of This Bundle Dog Grooming: Dog Grooming Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [Note: Free PDF certificate as soon as completing the Dog Grooming: Dog Grooming course] Dog Grooming: Dog Grooming Online Training Industry Experts Designed this Dog Grooming: Dog Grooming course into 8 detailed modules. Course Curriculum Of Dog Grooming: Dog Grooming Module 1: Introduction to Dog Grooming Module 2: Dog Breeds and Coat Types Module 3: Grooming Tools and Equipment Module 4: Basic Dog Handling and Safety Module 5: Bathing and Drying Module 6: Brushing and De-Matting Module 7: Health and Skin Conditions Module 8: Customer Service and Business Basics Assessment Method of Dog Grooming: Dog Grooming Course After completing each module of the Dog Grooming: Dog Grooming Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Dog Grooming: Dog Grooming Course After completing the MCQ/Assignment assessment for this Dog Grooming: Dog Grooming course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Dog Grooming: Dog Grooming Online Training This Dog Grooming: Dog Grooming course is open to anybody who is interested in starting their own dog grooming company or who currently works with dogs in some capacity, such as a dog walker, pet sitter, or employee of a kennel or pet hotel. Requirements Dog Grooming: Dog Grooming Online Training There are no specific requirements for this Dog Grooming: Dog Grooming course because it does not require any advanced knowledge or skills. Career path Dog Grooming: Dog Grooming Online Training You can start a career in this field or give your dog grooming skills to pet care companies after finishing this course.

Discover the vibrant world of Indian cuisine with our Indian Cooking Training. From mastering traditional dishes to exploring unique spices, this course offers hands-on learning for cooking enthusiasts and aspiring chefs.

Explore the fascinating world of parapsychology with our comprehensive course on Parapsychology: ESP, Telepathy, Psychokinesis. Gain insight into key paranormal phenomena, from extrasensory perception to hauntings, and unlock the mysteries of the human mind.

Gain insights into the principles, techniques, and applications of play therapy, and discover how it can address emotional and psychological issues in children. Ideal for aspiring play therapists, child psychologists, and mental health professionals, this course offers valuable skills and knowledge to make a positive impact in children's lives.

Discover the art and science of professional nail care and treatments with our comprehensive course. Learn about the history of nail care, nail anatomy, common nail disorders, and master techniques such as manicure, pedicure, nail art, and gel manicures. Enrol now and start your journey towards becoming a skilled nail technician.