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2343 Customer Service courses delivered On Demand

Retail and Warehouse Management

4.5(3)

By Studyhub UK

Embark on a comprehensive journey into the dynamic world of retail and warehouse management through this course. Explore essential modules ranging from retail strategy, buying, and pricing to supply chain management, sales processes, and customer interactions. Uncover the significance of consumer behavior, effective communication, and targeted marketing in the retail industry. Delve into retail psychology, negotiation with suppliers, and store security procedures. Learn the art of leading a retail team and delve into selling strategies across multiple channels. Understand the importance of brand management, health and safety, and consumer rights in a retail context. Learning Outcomes: Grasp the fundamentals of retail management, strategy, and operations. Understand the intricacies of retail buying, pricing, and merchandising. Master supply chain management principles and their relevance in retail. Learn effective sales processes and customer checkout interactions. Analyze consumer behavior and implement targeted marketing strategies. Develop strong communication skills for optimal customer engagement. Navigate the psychological aspects of retail behavior and consumer choices. Comprehend legal aspects including the Consumer Rights Act. Why buy this Retail and Warehouse Management?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Retail and Warehouse Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Retail and Warehouse Management course is ideal for Aspiring retail and warehouse managers. Current retail professionals seeking comprehensive training. Individuals transitioning from customer service to retail roles. Anyone interested in understanding the dynamic retail industry. Prerequisites This Retail and Warehouse Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Manager - Average Earnings: £25,000 - £40,000 per year. Warehouse Manager - Average Earnings: £25,000 - £40,000 per year. Operations Manager - Average Earnings: £30,000 - £50,000 per year. Store Manager - Average Earnings: £20,000 - £35,000 per year. Supply Chain Coordinator - Average Earnings: £22,000 - £32,000 per year. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07:Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 11: Retail Psychology Retail Psychology 00:13:00 Module 12: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures Develop Store Security Procedures 00:16:00 Module 14: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Module 15: Selling in Multiple Channels Selling in Multiple Channels1 00:21:00 Module 16: Retail Brand Management Retail Brand Management 00:16:00 Module 17: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:21:00 Module 18: Consumer Rights Act Consumer Rights Act 00:15:00 Mock Exam Mock Exam - Retail and Warehouse Management 00:20:00 Final Exam Final Exam - Retail and Warehouse Management 00:20:00

Retail and Warehouse Management
Delivered Online On Demand5 hours 32 minutes
£10.99

Phlebotomy Training

5.0(1)

By Course Gate

Learn how to draw blood safely and effectively with our Phlebotomy Training course. You will acquire the skills and knowledge to perform venipuncture successfully, as well as the basics of anatomy and physiology. This course will prepare you for a rewarding career in healthcare.

Phlebotomy Training
Delivered Online On Demand2 hours 6 minutes
£11.99

Personal Assistant and Minute Taking Level 7

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Personal Assistant and Minute Taking Level 7
Delivered Online On Demand1 hour
£12

Personal Assistant and Minute Taking Level 7

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Personal Assistant and Minute Taking Level 7
Delivered Online On Demand1 hour
£12

Dealing with Troubled Children Diploma

4.7(160)

By Janets

Gain the essential skills and knowledge to make a positive impact on troubled children's lives with our comprehensive 'Dealing with Troubled Children Diploma.' This specialized program equips you with proven strategies, practical insights, and empathy-driven techniques to effectively address behavioral challenges in children. Enroll now to empower yourself with the tools needed to create a supportive and nurturing environment, fostering emotional well-being and positive development for children facing difficulties. Make a difference in their lives by earning your diploma today.

Dealing with Troubled Children Diploma
Delivered Online On Demand10 hours
£9.99

Level 3 Diploma in Nursery Assistant Training - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

Buy Big. Save Big! Offer Ends Soon, Hurry Up! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Nursery Assistant and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Certificate in Nursery Assistant Training at QLS Level 3 10 Additional CPDQS Accredited Premium Courses - Course 01: SEN - Special Educational Needs Teaching Assistant Diploma Course 02: Teaching Phonics Course 03: Educational Psychology & Development Course Course 04: Learning Disability Awareness Course 05: Sports Coaching for PE Teachers Course 06: Remote Teaching Strategies Course 07: Paediatric First Aid Training for Teachers Course 08: Anti-Social Behaviour Course Course 09: Child Protection and Safeguarding Course 10: Safeguarding Children: Internet Safety Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Nursery Assistant, supports your professional growth with Quality Licence Scheme endorsement, as well as CPDQS accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivaled learning experience, as well as a Free Student ID card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Nursery Assistant Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum: *** The Nursery Assistant bundle courses have the following curriculum: Course 01: Certificate in Nursery Assistant Training at QLS Level 3 Introduction to Nursery Assistance Understanding Child Development Importance of Early Years Development Care for Children Keeping Children Healthy and Safe Child Protection Play, Imagination and Creativity Children with Special Needs Course 02: SEN - Special Educational Needs Teaching Assistant Diploma Special Needs Education Teacher Statutory and Regulatory Context for SEN Principles and Practice of Leadership in Different Contexts How SEN and Disabilities Affect Pupils' Participation and Learning Strategies for Improving the Performance of the Pupils with SEN Whole-School Planning and Organisation Assessment Teamwork for SEN: Roles and Functions Planning for Individual Students with SEN Teaching and Learning in the Inclusive School Course 03: Teaching Phonics Introduction to Phonics Education Teaching Phonics Jolly Phonics Dyslexia and Learning Difficulties Career as Phonics Teacher Involving Parents and Carers Speaking and Phonological Awareness Systematic Assessment and Record-Keeping Meeting Individual Needs Cognitive Approaches in Dyslexia Phonics for Deaf Children Teaching Higher Level of Phonics Course 04: Educational Psychology & Development Course Educational Psychology: An Overview Educational Psychology and its History Behavioural Views of Learning Cognitive Development Social, Moral and Emotional Development Constructivism and Motivation Dyslexia and Learning Difficulties Applying Educational Psychology to Teaching Effective Instruction and Technology in Education Opportunities and Careers in Educational Psychology Course 05: Learning Disability Awareness Learning Disability and Mental Health Learning Disability Nursing Psychosocial Interventions Psychodynamic Approaches Learning Disability Nursing Throughout the Lifespan Role of the Learning Disability Nurse in Promoting Health and Well-Being Care Planning in Mental Health Settings Nursing Models and Behavioural Interventions The Future of Learning Disability Nursing Future Spheres of Practice for Learning Disability Nursing Course 06: Sports Coaching for PE Teachers Introduction to Sports Coaching Psychological, Motivational, and Behavioural Training for Sports Techniques for Sports Coaching Physical Fitness and Training Management Skills for a Sports Coach Coaching for Popular Sports Nutrition Concerns for Athletes Sports Injury Prevention and Rehabilitation Children and Parents in Sports Women Coaches Coaching and Ethical Practice Course 07: Remote Teaching Strategies Introduction to Remote Teaching Remote Teaching Strategies Remote Teaching Tools Remote Teaching Methods Instructional Strategies & Final Tips Course 08: Paediatric First Aid Training for Teachers Aim of First Aid and the First Steps Resuscitation (CPR) Secondary Assessment, The Recovery Position And Shock Head and Eye Injuries, Fractures, and Amputation Choking, Wounds, Bleeding & Burns Secondary Conditions and Reactions I Secondary Conditions and Reactions II Chronic Conditions Medical Emergencies - Poisoning, Smoke inhalation, Hypothermia, Elect Course 09: Anti Social Behaviour Course Overview of Anti-social Behaviour Family Influences on Anti-social Behaviour Anti-Social Behaviour Order Anger and Anti-social Behaviour Understanding Antisocial Personality Prevention of Anti-social Behaviour Course 10: Child Protection and Safeguarding Introduction to Safeguarding Laws and Guidance Child Abuse Child Sexual Exploitation Responding to Disclosure and Reporting Risks and Risk Assessment Things to Do after Referral Record Keeping Course 11: Safeguarding Children: Internet Safety The Concept of Internet Safety for the children The Concept of Privacy and Appropriate Online Content Cyberbullying Internet Grooming Appropriate Measures for Safeguarding Your Child Safe Use of Social Media Mobile Device Safety Tools and Tips for Monitoring Child's Internet Use Identifying, Preventing and Overcoming Internet Addiction What is the Nursery Assistant Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Nursery Assistant Bundle Right for You? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the Nursery Assistant package and expand your professional skillset! Requirements The Nursery Assistant Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path The Nursery Assistant bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career. Certificates Certificate in Nursery Assistant Training at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Level 3 Diploma in Nursery Assistant Training - QLS Endorsed
Delivered Online On Demand9 days
£110

Office Skills and Administration Level 3

4.9(27)

By Apex Learning

Course Overview: The Office Skills and Administration Level 3 course covers everything from business writing and phone etiquette to body language interpretation and minute-taking methods. You will not only learn to improve your communication and organisational aptitudes, but you will also even be trained to get the most out of Microsoft's Excel and PowerPoint. Maximise your career potential and take your office abilities to a new standard. Key Features of the Course: CPD certificate upon completion 24/7 learning assistance for continuous support Engaging and interactive learning materials A comprehensive curriculum covering various aspects of Office Skills and Administration Level 3 Learn at your own pace, anywhere and anytime Who is This Course For? The Office Skills and Administration Level 3 course is for individuals looking to improve their office skills and administrative capabilities. It's suitable for office professionals, administrators, and those aspiring to enhance their office management expertise, whether you're new to the field or have some experience. What You Will Learn: This Office Skills and Administration Level 3 course covers: Efficient personal assistant skills. Effective admin support techniques. Administrative management strategies. Enhanced organisational skills. Professional telephone etiquette. Business writing proficiency. Time management, effective communication, meeting management, and basic Excel and PowerPoint skills. Why Enrol in This Course: Taking part in the Office Skills and Administration Level 3 course has several advantages. It is a highly popular programme that was recently upgraded to reflect modern office management trends and practices. By staying current with industry standards, you will increase your employability and open the door to great career opportunities in the administrative profession. Requirements: To enrol in the Quality Tools and Problem Solving Methods course, you typically need: Basic office management knowledge. Interest in advanced administrative skills. Computer and internet proficiency. Proficiency in English. Completion of the course provider's requirements. Career Path: Upon completing the Office Skills and Administration Level 3 course, you can pursue diverse and rewarding career opportunities. Here are five related professions, along with their average UK salaries: Office Manager (£30,000-£50,000 per year) Administrative Coordinator (£25,000-£40,000 per year) Executive Assistant (£30,000-£55,000 per year) Data Entry Specialist (£20,000-£30,000 per year) Customer Service Representative (£20,000-£35,000 per year) Certification: After successfully completing the Office Skills and Administration Level 3 course, you will be issued a CPD certificate that is acknowledged across many sectors. This recognised accreditation can help you improve your professional reputation and broaden your employment opportunities.Take part now for proficiency in office skills and administration, and join a global community of learners on this transforming educational adventure. Course Curriculum 12 sections • 54 lectures • 18:19:00 total length •Personal Assistant: 01:23:00 •Admin Support: 01:54:00 •Administrative Management: 00:00:00 •Organisational Skills: 01:16:00 •Telephone Etiquette: 01:07:00 •Business Writing: 01:24:00 •Time Management: 01:09:00 •Body Language and Effective Communication: 01:23:00 •Meeting Management: 01:24:00 •Navigate the Excel User Interface: 00:28:00 •Use Excel Commands: 00:10:00 •Create and Save a Basic Workbook: 00:19:00 •Enter Cell Data: 00:12:00 •Use Excel Help: 00:05:00 •Create Worksheet Formulas: 00:15:00 •Insert Functions: 00:17:00 •Reuse Formulas and Functions: 00:17:00 •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Apply Text Formats: 00:16:00 •Apply Number Format: 00:08:00 •Align Cell Contents: 00:09:00 •Apply Styles and Themes: 00:12:00 •Apply Basic Conditional Formatting: 00:11:00 •Create and Use Templates: 00:08:00 •Preview and Print a Workbook: 00:10:00 •Set Up the Page Layout: 00:09:00 •Configure Headers and Footers: 00:07:00 •Manage Worksheets: 00:05:00 •Manage Workbook and Worksheet Views: 00:07:00 •Manage Workbook Properties: 00:06:00 •Customize the User Interface: 00:19:00 •Set PowerPoint 2016 Options: 00:07:00 •Modify Slide Masters and Slide Layouts: 00:16:00 •Add Headers and Footers: 00:05:00 •Modify the Notes Master and the Handout Master: 00:04:00 •Create SmartArt: 00:09:00 •Modify SmartArt: 00:05:00 •Write Math Equations: 00:07:00 •Add Audio to a Presentation: 00:09:00 •Add Video to a Presentation: 00:10:00 •Customize Animations and Transitions: 00:14:00 •Review a Presentation: 00:15:00 •Store and Share Presentations on the Web: 00:06:00 •Annotate a Presentation: 00:07:00 •Set Up a Slide Show: 00:08:00 •Create a Custom Slide Show: 00:03:00 •Add Hyperlinks and Action Buttons: 00:07:00 •Record a Presentation: 00:05:00 •Secure a Presentation: 00:11:00 •Broadcast a Slide Show: 00:07:00 •Create a Video or a CD: 00:08:00 •Assignment - Office Skills and Administration Level 3: 00:00:00

Office Skills and Administration Level 3
Delivered Online On Demand18 hours 19 minutes
£12

Functional Skills Maths Level 2 & Functional Skills English Level 2

5.0(2)

By Online Training Academy

Does looking at numbers terrify you? And constantly thinking about whether you are using proper grammar while talking? Then no worries, our Functional Skills Maths Level 2 and Functional Skills English courses are designed to help you overcome just that and also equip you with the essential skills you need for success in both your personal and professional life. Functional Skills Maths & English assists students with the fundamental abilities they'll need to succeed in the workplace, handle real-world scenarios, and pursue their education confidently and successfully. It will also help you get better grades in your GCSEs. With our Functional Skills Maths Level 2 and Functional Skills English courses you will be able to deal with mathematical problems, graphs, navigating profit and loss scenarios and probability. According to Reed a Teaching assistant can earn from £27,000 to £32,000 in a year depending on qualification, experience, location and other factors. Don't let a lack of qualifications hold you back. With our Functional Skills Maths Level 2 and Functional Skills English courses, you can build a strong foundation for a brighter future. Enrol today and take the first step towards unlocking your full potential! Join now in our Functional Skills Maths Level 2 & Functional Skills English Level 2 course and empower yourself with the skills that matter. Key Features: CPD Certified Functional Skills Maths Level 2 & Functional Skills English Level 2 course Developed by Specialist Lifetime Access This Functional Skills Maths Level 2 & Functional Skills English Level 2 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Functional Skills Maths Level 2 & Functional Skills English Level 2. Whether you're looking to boost your confidence, open doors to new job opportunities, or simply gain a better grasp of essential Maths and English skills, our Functional Skills Maths Level 2 & Functional Skills English Level 2 courses are your stepping stone to success. Why Choose Our Functional Skills Maths Level 2 & English Level 2 course Course? By choosing our Functional Skills Maths Level 2 & English Level 2 course is a smart investment in your professional future. Our Functional Skills Maths Level 2 & English Level 2 course course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Functional Skills Maths Level 2 & English Level 2 course course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Functional Skills Maths Level 2 & English Level 2 course course is the key to unlocking your potential and advancing your professional journey. Functional Skills Maths Level 2 Curriculum 1.1 Understanding Numbers, including Negative Numbers 1.2 Exploring Decimal Notation 1.3 Grasping Fractions and Power 1.4 Delving into Exponents and Radicals 1.5 Multiples and Factors: Applications in Maths 1.6 Expressions: Manipulating Mathematical Statements 1.7 Graphs: Visualizing Mathematical Relationships 1.8 Calculating Perimeter and Area in Geometric Contexts 1.9 Utilizing Percentages and Averages 1.10 Navigating Profit and Loss Scenarios 1.11 Exploring Probability in Everyday Situations Functional Skills English Level 2 Curriculum 2.1 Reading Comprehension and Interpretation 2.2 Analyzing Sentence Structure in Texts 2.3 Writing Proficiency 2.4 Composition Writing Skills 2.5 Oral Communication and Speaking Abilities 2.6 Mastery of Grammar Learning Outcomes: After completing this Functional Skills Maths Level 2 & Functional Skills English Level 2 course, you will be able to: Recognise and manipulate fundamental maths concepts, including numbers, decimals, and fractions. Apply maths operations, including the interpretation of graphs, in various scenarios. Understand real-world mathematical applications such as percentages, profit, and probability. Comprehend and interpret written English passages with accurate sentence structure understanding. Demonstrate proficiency in writing compositions and effectively conveying ideas orally. Master language fundamentals, ensuring correct usage of grammar, spelling, and punctuation. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This course is suitable for: Individuals seeking foundational knowledge in Functional Skills of Maths and English. Students aiming to improve their language and numeracy abilities through Functional Skills Maths and English. Learners preparing for further education or specific vocational training. Adults returning to education to enhance basic Maths and English skills through Functional Skills Maths and English. Those looking to improve employability through enhanced literacy and numeracy. Requirements There are no requirements needed to enrol into this Functional Skills Maths Level 2 & Functional Skills English Level 2 course. We welcome individuals from all backgrounds and levels of experience to enrol into this course. Career path After finishing this Functional Skills Maths Level 2 & Functional Skills English Level 2 course you will have multiple job opportunities waiting for you. Some of the following Job sectors are: Teaching assistant Office administrator Customer service representative Retail supervisor Sales assistant Call centre operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Functional Skills Maths Level 2 & Functional Skills English Level 2
Delivered Online On Demand3 hours 18 minutes
£12

Retail Management: Retail Pricing, Psychology and Strategies

5.0(2)

By Online Training Academy

Are you ready to elevate your career in retail management? Dive into our comprehensive course, "Retail Management: Retail Pricing, Psychology and Strategies," designed to equip you with the essential knowledge and skills to excel in the dynamic world of retail. Whether you're an aspiring retail manager, a seasoned professional looking to update your skills, or someone eager to understand the intricacies of the retail industry, this course is your gateway to success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The "Retail Management: Retail Pricing, Psychology and Strategies" course provides a comprehensive understanding of the retail industry. Learners will explore effective retail strategies, the psychology behind consumer behavior, and the importance of communicating with customers. They will also gain insights into pricing strategies, brand management, and selling across multiple channels. The course emphasizes the significance of choosing the right retail location, staying updated with trends, and targeting customers effectively. Students will learn about the sales process, how to lead and manage a retail team, and negotiating deals with suppliers. Additionally, the curriculum covers essential aspects of supply chain management, retail buying, and merchandising. It also addresses the importance of health and safety in retail stores and developing robust store security procedures. By the end of the course, learners will be equipped with the skills needed to thrive in various retail management roles. Course Curriculum Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Psychology Module 04: Importance of Consumer Behaviour Module 05: The Importance of Communicating with Customers Module 06: Consumer Rights Act Module 07: Retail Pricing Module 08: Retail Brand Management Module 09: Selling in Multiple Channels Module 10: Choosing a Retail Location Module 11: Taking Trends and Targeting Customers Effectively Module 12: The Sales Process and Dealing with Customers at the Checkout Module 13: Management Skills for Leading Your Team Module 14: Negotiate the Right Deal with Suppliers Module 15: Supply Chain Management in Retailing Module 16: Retail Buying and Merchandising Module 17: Health and Safety for Retail Stores Module 18: Develop Store Security Procedures Learning Outcomes: Understand fundamentals and strategies of retail management. Analyse consumer behaviour and retail psychology. Communicate effectively with customers and understand consumer rights. Develop pricing strategies and brand management skills. Implement supply chain and store security procedures. Master management skills for leading retail teams. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring retail managers. Current retail employees. Small business owners. Individuals interested in consumer behaviour. Those entering the retail sector. Career path Retail Manager Store Supervisor Merchandising Manager Brand Manager Supply Chain Coordinator Customer Service Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Retail Management: Retail Pricing, Psychology and Strategies
Delivered Online On Demand3 minutes
£12

Hospitality Management at QLS Level 5 Diploma - 12 Courses Bundle

By NextGen Learning

Are you looking to elevate your professional skills to new heights? Introducing our Diploma in Hospitality Management at QLS Level 5, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Diploma in Hospitality Management at QLS Level 5 is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. Each course within the bundle is crafted to not only impart essential knowledge but also to enhance practical skills, ensuring that learners are well-equipped to excel in their respective fields. From gaining cutting-edge industry insights to mastering critical thinking and problem-solving techniques, this bundle is an amalgamation of learning experiences that are both enriching and empowering. Moreover, Diploma in Hospitality Management at QLS Level 5 goes beyond just online learning. Upon completion of the bundle, learners will receive a free QLS Endorsed Hardcopy Certificate & 11 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Diploma in Hospitality Management at QLS Level 5! QLS Endorsed Course: Course 1: Diploma in Hospitality Management at QLS Level 5 CPD QS Accredited Courses: Course 02: Receptionist Skills Course 03: Hotel Revenue Management Course 04: Fundamental Accounting for Small Hotel Business Course 05: Restaurant Management Course 06: Catering Management Course 07: HACCP Training Course Course 08: Food Hygiene and Safety Course 09: How to Improve Your Food Hygiene Rating Course 10: Higher Technician in Cooking and Gastronomy Course 11: Customer Service Diploma Course 12: Hotel Cleaner Learning Outcomes Upon completion of the bundle, you will be able to: Acquire industry-relevant skills and up-to-date knowledge. Enhance critical thinking and problem-solving abilities. Gain a competitive edge in the job market with QLS-endorsed certification. Develop a comprehensive understanding of Hospitality Management. Master practical application of theoretical concepts. Improve career prospects with CPD-accredited courses. The Diploma in Hospitality Management at QLS Level 5 offers an unparalleled learning experience endorsed by the Quality Licence Scheme (QLS). This endorsement underlines the quality and depth of the courses, ensuring that your learning is recognised globally. The bundle includes 11 CPD-accredited courses, each meticulously designed to cater to your professional development needs. Whether you're looking to gain new skills, enhance existing ones, or pursue a complete career change, this bundle provides the tools and knowledge necessary to achieve your goals. The Quality Licence Scheme (QLS) endorsement further elevates your professional credibility, signalling to potential employers your commitment to excellence and continuous learning. The benefits of this course are manifold - from enhancing your resume with a QLS-endorsed certification to developing skills directly applicable to your job, positioning you for promotions, higher salary brackets, and a broader range of career opportunities. Embark on a journey of professional transformation with Diploma in Hospitality Management at QLS Level 5 today and seize the opportunity to stand out in your career. Enrol in Hospitality Management now and take the first step towards unlocking a world of potential and possibilities. Don't miss out on this chance to redefine your professional trajectory! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a Free Premium QLS Endorsed Hard Copy Certificate titled 'Diploma in Hospitality Management at QLS Level 5' & 11 Free CPD Accredited PDF Certificates. These certificates serve to validate the completion of the course, the level achieved, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Diploma in Hospitality Management at QLS Level 5 bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing the Diploma in Hospitality Management at QLS Level 5 course bundle, each offering promising prospects and competitive salary ranges. Whether you aspire to climb the corporate ladder in a managerial role, delve into the dynamic world of marketing, explore the intricacies of finance, or excel in the ever-evolving field of technology. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 11 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - Included

Hospitality Management at QLS Level 5 Diploma - 12 Courses Bundle
Delivered Online On Demand5 days
£49