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2428 Customer Service courses

Accredited Diploma in Office Management

By iStudy UK

Are you working in an office environment? Do you want to improve your skill for managing office environment? The course will help you to learn the necessary strategies of Office Management. Course Description: Office Management is an essential skill for organizing a favorable environment in the office. Office Management is the center for effective management and operations. With proper office management, the things can fall apart. So, an effective office management skill is necessary for a corporate environment. Our Office Management course focuses the appropriate strategies of office management so that you can organised and handle any office issues. In the course, you will learn how to contact the colleagues and a new employee and how to guide them the rules and regulations of the office. You will also learn the techniques of cope up with different personalities and how to work in a team. After finishing the course, you will be able to develop a good command over managing office environment. Course Highlights Accredited Diploma in Office Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Office Management into 19 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Office Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Office Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Office Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Managing Office Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Office Management Module One - Getting Started FREE 00:30:00 Module Two - New Hires FREE 01:00:00 Module Three - It's About Interacting and Influencing 01:00:00 Module Four - Dealing with Rumors Gossip and Half Truths 01:00:00 Module Five - Office Personalities (I) 00:30:00 Module Six - Office Personalities (II) 01:00:00 Module Seven - Getting Support for Your Projects 01:00:00 Module Eight - Conflict Resolution 01:00:00 Module Nine - Ethics 01:00:00 Module Ten - You Are Not an Island 01:00:00 Module Eleven - Social Events Outside of Work 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Accredited Diploma in Office Management 00:20:00 Final Exam Final Exam- Accredited Diploma in Office Management 00:20:00

Accredited Diploma in Office Management
Delivered Online On Demand15 hours 40 minutes
£25

Business Branding Course

By iStudy UK

Starting your own particular business is an achievement in itself that you should be amped up for however it is still quite in the starting phase. At this stage one of the important things that you should realize is to find out how to make your thinking unique that will be recognized. In this course, you will learn about how to utilize the idea & information about your business and what you can do to make it amazing and more productive. In this course, you will take in a couple of ideas and considerations for influencing your business to take a step forward in the current market. This will hence give you an edge over your competitors. Additionally, this course will set you up for a professional career in a business organization condition where you will have the ability to perform business-related activities and additional organization commitments attainably. You will cover different extensions like Business Correspondence, Financial Accounting, Marketing Principles, HR and Management of projects. Course Highlights Business Branding Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Branding Course into 18 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Branding Course? Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Branding Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Branding Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Branding Basics Introduction FREE 00:15:00 Make Yourself Well Recognised Before Your Customers FREE 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Branding Niche What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Mock Exam Mock Exam-Business Branding Course 00:30:00 Final Exam Final Exam-Business Branding Course 00:30:00

Business Branding Course
Delivered Online On Demand10 hours
£25

Accredited Diploma in Freelancing and Outsourcing

By iStudy UK

Earn a living in Freelancing and Outsourcing Are you tired of the conventional working hours and the normal job? Do you want to work from the comfort of your own home? Then dig deep into this course and find out about freelancing and outsourcing so that you can work at your convenience. A freelancer or freelance worker is a term commonly used for a person who is self-employed and is not necessarily committed to a particular employer long-term. The most common freelance jobs include writing, editing, photography, web design, graphic arts or computer programming. There are no requirements for being a freelancer. While outsourcing refers to the practice of having certain job functions done outside a company instead of having an in-house department or employee handle them. In this course, you will be introduced to the world of freelancing and learn about different types of content writing. This course is particularly helpful if you are looking to work independently and not be bossed around by another person. Course Highlights Accredited Diploma in Freelancing and Outsourcing is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Freelancing and Outsourcing into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Freelancing and Outsourcing Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Freelancing and Outsourcing is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Freelancing and Outsourcing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Freelancing Overview 00:15:00 Setting Up Shop 00:15:00 Getting Started 00:30:00 Finding and Securing Work 00:30:00 Avoiding Freelance Scams 00:30:00 Building Your Client List 00:30:00 Defining Price Structure 00:30:00 Winning the Bidding War 00:30:00 Putting It All Together 00:15:00 Conclusion 00:15:00 Outsourcing WHY WOULD YOU OUTSOURCE? 00:15:00 DECIDING WHAT TO OUTSOURCE 00:30:00 FINDING CONTENT WRITERS 00:30:00 GRAPHIC DESIGNERS, WEBSITE DESIGNERS, ETC 00:30:00 CODERS AND PROGRAMMERS 01:00:00 VIRTUAL ASSISTANTS AND CUSTOMER SERVICE 00:30:00 OUTSOURCING SEO & PROMOTION 00:15:00 FREELANCE SITES AND HOW THEY WORK 01:00:00 OUTSOURCING ISSUES 00:30:00 Mock Exam Mock Exam- Accredited Diploma in Freelancing and Outsourcing 00:30:00 Final Exam Final Exam- Accredited Diploma in Freelancing and Outsourcing 00:30:00

Accredited Diploma in Freelancing and Outsourcing
Delivered Online On Demand10 hours
£25

Hotel Management, Travel and Tourism Bundle Course

4.7(26)

By Academy for Health and Fitness

Take your technical skills to a new level with the popular Hotel Management, Travel and Tourism Bundle Course. Enrol the course instead of wasting time on a low-quality course. Anyone interested in learning Hotel Management, Travel and Tourism Bundle Course should take this course. Get trained from industry experts and quickly acquire the practical knowledge and skills you'll need to succeed in your chosen field. The Hotel Management, Travel and Tourism Bundle Course online is accreditedby CPD. This training course takes about 9 hours to complete. You'll also get expert assistance from us to answer any queries you may have while studying our course. To provide you with the most comfortable and rich learning experience possible, we divided the course into several in-depth modules. After completing the course successfully, you will receive an instant e-certificate as proof of your skills and competency. Simply enrol in this course to add these excellent new skills to your resume and increase your employability. The Bundle Course provides students with an in-depth learning experience at their own pace to enhance their skills development. This course will teach you what you need to know to advance in your chosen field. Enrolling in the course will help you land your dream job quicker than you ever imagined. Get prepared for the role you want. The Hotel Management, Travel and Tourism Bundle Course has been designed by experts to create a rich and in-depth learning experience for all the students. Enrol on the course now and get immediate access to all course materials. Use any internet-enabled device to access the course materials. Start your learning journey with this course straight away and take a step forward in securing a better future! Why Prefer Us? Standard-aligned lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Receive a certificate upon successful completion Complete the program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday). Curriculum of this Bundle Course: ***Hotel & Hospitality Management*** Module 1. Introduction Module 2. Business Prospect of the Hospitality Industry Module 3. An Overview of Hotel Industry Module 4. The Process of Selection and Recruitment in Hospitality Industry Module 5. The Process of Development and Training in Hospitality Industry Module 6. Hospitality Operations Module 7. Management of Service Quality in Hospitality Industry Module 8. Importance of Revenue Management Module 9. Key Performance Indicator Module 10. The Revenue Management Module 11. Customer Satisfaction Module 12. Promotional Strategies Module 13. The Future of Hospitality Revenue Management in UK Module 14. Career Prospects in the Hospitality Industry ***Travel & Tourism*** Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Assessment Process After you've completed all of the modules, an automated multiple-choice assessment will be used to evaluate your skills and knowledge. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion Upon passing the assessment, you will receive proper certification accredited by CPD. You can order the certificate at the cost of £10 for PDF and £29 for hardcopy certificate or both for £34. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for anyone interested in this topic and wants to learn more about it. If you're interested in developing your expertise in this field and being a part of this service, our Bundle Course is here for you. Requirements Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. No previous knowledge requirements for the Hotel Management, Travel and Tourism Bundle Course program; this is open to anyone! All you need is a device and an Internet connection to get started with Bundle Course. Career path Once you have completed this Bundle Course, you can boost your career in the relevant sector. This Hotel Management, Travel and Tourism Bundle Course will surely help you to get ahead of the competition. The Bundle Course certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.

Hotel Management, Travel and Tourism Bundle Course
Delivered Online On Demand9 hours
£15

Pharmacy Technician & Assistant

By Training Tale

This Pharmacy Technician & Pharmacy Assistant course is customised only for you! Do you want to advance your career in the healthcare industry? Or, are you looking for a way to contribute to community health care without performing clinical duties? If you're considering a career in the pharmaceutical industry, then you've come to the right place. This Pharmacy Technician & Pharmacy Assistant course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. By enrolling on our Pharmacy Technician & Pharmacy Assistant course, you will become familiar with the roles and responsibilities of a Pharmacy Assistant or Technician. This comprehensivecourse will teach you the fundamental techniques of a Pharmacy worker and how to successfully counsel and diagnose a patient. You will also gain experience in the practice of prescribing and dispensing medication, as well as stock control and inventory management. Along with this, you will gain knowledge of medical health and safety standards and security protocols associated with legal drugs. Enrol in this Pharmacy Technician & Pharmacy Assistant course now and start your career in the UK's healthcare sector. Learning Outcomes After completing course, the learner will be able to: Understand the requirements needed to be a Pharmacy Technician or Assistant. Know how to counsel or communicate with patients and customers. Become aware of your position in the UK Healthcare infrastructure. Gain the ability to prescribe and dispense medication swiftly. Know to control and manage a medical inventory. Gain a solid understanding of the Standard Operating Procedures in a medical environment. Gain the skills to perform a full medical assessment on a patient. Why Choose Pharmacy Technician & Pharmacy Assistant Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course *Pharmacy Technician & Pharmacy Assistant Course Course 01: Pharmacy Technician Course 02: Paediatric First Aid Course 03: Safeguarding Vulnerable Adults Training Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the course] Course Curriculum of Pharmacy Technician Module 01: Introduction to Pharmacy Technician Module 02: Job Role of Pharmacy Technicians Module 03: Pharmacy Management Module 04: Pharmacy Prescription and Dispensing Module 05: Minimising Dispensing Errors Module 06: Hygiene for pharmacy technician Module 07: Customer Service on Pharmacy Module 08: Managing Risks in Pharmacy Practice Module 09: Communication and Education --------------------- Assessment Method After completing each module of the course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Pharmacy Technician & Pharmacy Assistant course is ideal for those interested in becoming pharmacy technicians or those looking to make a career in the medical field. Requirements There are no specific requirements for this Pharmacy Technician & Pharmacy Assistant course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Pharmacy Technician & Pharmacy Assistant qualification course is beneficial for any healthcare profession or career from any industry you are in, such as: Pharmacist's Assistant Pharmacy Technician Hospital Clerk Pharmacist Certificates Certificate of completion Digital certificate - Included

Pharmacy Technician & Assistant
Delivered Online On Demand14 hours
£12

Sales Strategy & Management Training

4.7(160)

By Janets

The Sales Strategy & Management Training is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Sales Strategy & Management Training consists of several modules that take around 13 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Sales Management Module One - Getting Started 01:00:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Sales Strategy & Management Training
Delivered Online On Demand13 hours 15 minutes
£25

HR Management & Recruitment Consultant Diploma

5.0(1)

By Course Gate

This course will teach you the fundamentals of HR management, employee relations, and talent acquisition. You will learn how to create effective recruitment strategies, handle employee issues, and develop your own HR career. This course is suitable for anyone who works in HR, wants to become an HR professional, or manages a team of employees. You will also receive a recognised CPD certificate upon completion of the course.

HR Management & Recruitment Consultant Diploma
Delivered Online On Demand1 hour
£11.99

Build HR Dashboard using Excel

5.0(1)

By Course Gate

Learn to build an HR Dashboard using Excel with our comprehensive course. From data introduction to designing index and tabs, analyze employee data effectively using pivot tables and charts. Ideal for HR professionals and analysts looking to create insightful dashboards for HR metrics and analysis.

Build HR Dashboard using Excel
Delivered Online On Demand5 hours 26 minutes
£11.99

Cleaning Business Management

5.0(1)

By Course Gate

Explore the essentials of cleaning business management with our comprehensive course. Learn strategies, financial management, and customer acquisition to excel in the cleaning industry.

Cleaning Business Management
Delivered Online On Demand9 hours 30 minutes
£11.99

Classic Eyelash Extension Training

5.0(1)

By Course Gate

Become an eyelash expert with our Classic Eyelash Extension Training course. Learn the art of flawless lash application, safety protocols, and removal techniques to kickstart a rewarding career in the beauty industry.

Classic Eyelash Extension Training
Delivered Online On Demand1 hour 11 minutes
£11.99