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2590 Customer Service courses

Account Management Diploma

4.9(27)

By Apex Learning

Flash Sale Now On | 11-in-1 Bundle | CPD Certified | CPD QS Certified | 110 CPD Points | Gifts: Hardcopy + PDF Certificate + SID-Worth 180 | Lifetime Access

Account Management Diploma
Delivered Online On Demand39 hours
£49

Handyperson Accredited Career Bundle Course

5.0(2)

By Training Express

Fixing things is an art—and some of us are born with a knack for it. From tightening a leaky tap to assembling furniture without swearing at the instructions, a Handyperson keeps the world running smoothly, one job at a time. The Handyperson Accredited Career Bundle Course is designed for those who enjoy rolling up their sleeves and sorting out the bits and bobs that others leave in chaos. You’ll dive into the knowledge needed to handle everything from minor repairs to household maintenance tasks—with confidence, clarity, and a slight smirk when someone says, “I’ve no idea how to fix this.” Whether you're looking to earn money from odd jobs or simply want to stop calling someone else for the little things, this course bundle helps you learn the ropes in your own time, without leaving your home. No overcomplicated jargon, no pointless fluff—just solid knowledge tailored to help you understand what goes where, and why it matters. If you've ever said, “I’ll sort that out myself,” then you’re already halfway there. Job Responsibilities of a Handyperson in the UK: Performing various repair and maintenance tasks in residential or commercial settings Handling basic plumbing, electrical, carpentry, and painting tasks Inspecting and troubleshooting issues with appliances, fixtures, and equipment Responding to client requests for repairs or improvements Maintaining a clean and organized work environment Skills needed to be successful as a Handyperson: Proficiency in basic carpentry, plumbing, electrical, and painting skills Knowledge of hand and power tools and their proper usage Problem-solving and troubleshooting abilities Excellent communication and customer service skills Time management and organizational skills Expected Salaries for Handypersons in the UK: Entry-level: £17,000 - £20,000 per year Experienced: £20,000 - £28,000 per year Highly skilled or self-employed: £28,000 - £40,000+ per year Key Features of Handyperson Career Bundle CPD Accredited Handyperson Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course 01: PPE - Personal Protective Equipment Course The PPE - Personal Protective Equipment training and awareness course is specifically designed to provide individuals working in high-risk environments with a comprehensive understanding of the different types of personal protective equipment and their proper usage. It encompasses case studies and instructional videos that cover the entire risk assessment process. Course 02: Health and Safety at Work The Health and Safety at Work training course offers guidance to equip learners with the necessary skills, knowledge, and certifications to effectively minimise safety risks in the workplace and ensure compliance with UK health and safety regulations. Course 03: Working at Height The Working at Height Training course provides in-depth training for individuals who work at height or supervise such activities. It covers the legal requirements for both employers and employees, HSE regulations, personal protective equipment, and other important aspects. Course 04: Working in Confined Spaces The Working in Confined Spaces course is essential for employees and contractors working in confined spaces, as it provides a comprehensive understanding of the associated risks and the necessary protocols to ensure safety. It emphasises the importance of hazard recognition and effective management in such work environments. Course 05: Manual Handling Training The Manual Handling Training Course focuses on ensuring compliance with UK health and safety regulations by providing training on correct control measures, handling techniques, and risk assessment procedures. It is particularly relevant for warehouse workers, manual labourers, delivery drivers, construction workers, and farmhands. Course 06: Fire Safety Training The Fire Safety Training course is a mandatory requirement for all organisations. It is designed to equip fire wardens, managers, and supervisors with the knowledge of workplace fire safety laws and procedures, enabling them to respond effectively in the event of a fire emergency. Course 07: Electrical Safety Training The Electrical Safety Training course, offered in conjunction with Fire Safety Training, provides comprehensive safety compliance training for fire marshals, aspiring electricians, and responsible individuals. It covers valuable knowledge of fire extinguisher usage and the reduction of electrical hazards in both residential and workplace settings. Course 08: PAT - Portable Appliance Testing Training The PAT - Portable Appliance Testing Training Course is designed to familiarise participants with the testing of technical appliances. It enables them to assess and minimise risks, conduct inspections, and understand the safety procedures associated with using portable appliances at work. Course 09: Asbestos Awareness The Asbestos Awareness course offers comprehensive training to develop a thorough understanding of asbestos-related risks, safety measures, and compliance. It is particularly beneficial for individuals who need to be knowledgeable about asbestos in their respective fields. Course 10: COSHH Training The COSHH Training course is essential for employees working with hazardous substances. It provides the necessary knowledge and skills to work safely with hazardous materials encountered in various work environments, such as farms or swimming pools. Course 11: Slips, Trips, and Falls The Slips, Trips, and Falls course provides practical knowledge and skills to assess workplace safety and implement effective safety management systems. Its primary objective is to reduce accidents and injuries caused by slips, trips, and falls, which account for 38% of workplace incidents. Course 12: First Aid at Work The First Aid at Work course offers comprehensive training for individuals aspiring to become qualified first aiders. It covers various types of workplace emergencies, safety regulations, and best practices in emergency procedures and equipment usage. Course 13: Abrasive Wheels Training The Abrasive Wheels Training certification provides a comprehensive understanding of safety regulations, risk control, and compliance related to the use of abrasive wheels. It is particularly beneficial for construction industry workers and trade professionals. Course 14: Covid-19 Awareness The Covid-19 Awareness course provides up-to-date information and statistics about the novel coronavirus, along with health and safety guidelines to minimise the risk of infection. Accreditation This Handyperson bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Handyperson course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Handyperson - Essential Skills training bundle is ideal for anyone looking to start a career in the field of psychology or counselling, which includes the following related professions: Handyperson Handyman Any individual wants to get started with handyman career Requirements No prior degree or experience is required to enrol in this course. Career path This Handyperson Course will help you to explore avariety of career paths in the related industry, including: Maintenance Technician Facilities Technician Property Maintenance Operative General Maintenance Worker Handyman Services Provider Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Handyperson Accredited Career Bundle Course
Delivered Online On Demand1 hour
£100

Verification of Death Training for Nurses

5.0(1)

By Course Gate

Verification of death is a critical competency for nurses, encompassing a range of skills and knowledge areas. It involves understanding the legal framework, recognizing the nuances between expected and unexpected deaths, and mastering the verification process through clinical and forensic examinations.

Verification of Death Training for Nurses
Delivered Online On Demand2 hours 3 minutes
£11.99

Teaching Assistant Level 3

5.0(1)

By Course Gate

This course provided an in-depth overview of the teaching assistant (TA) role and key responsibilities, along with detailed information on supporting students with special educational needs

Teaching Assistant Level 3
Delivered Online On Demand
£11.99

Diploma in HR Management - Level 5 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in HR Management  - Level 5 (QLS Endorsed)
Delivered Online On Demand4 hours
£15

Traffic Marshal Diploma Course

4.7(47)

By Academy for Health and Fitness

Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Traffic Marshal and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Diploma in Traffic Marshal at QLS Level 4 10 Additional CPD Accredited Premium Courses - Course 01: Driver Safety Awareness Course Course 02: Safeguarding for Taxi Drivers Course 03: Vehicle Routing Problem with Sample Data Course 04: Driving Theory Test Preparation Course 05: Driving Instructor Course 06: Accident Investigation Course 07: English Law Course Course 08: Basic First Aid Course 09: Decision-Making in High-Stress Situations Course 10: Online Time Management Training Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions. The course materials are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum: *** Course 01: Diploma in Traffic Marshal at QLS Level 4 Module 01: Introduction to Traffic Marshalling This Module covers the following topics: What Is Traffic Marshalling Roles and Responsibilities Key Skills Criteria to Become a Traffic Marshal Scope and Salary Module 02: Traffic Management This Module covers the following topics: What Is Traffic and Traffic Control Road Traffic Control Traffic Elements Control Devices Module 03: Temporary Traffic Control This Module covers the following topics: Fundamental Principles Temporary Control Zones Lane Closure on a Multi-lane Road Pedestrian and Worker Safety Pedestrian Considerations Module 04: Traffic Risk Assessment This Module covers the following topics: Ensuring a Safe Worksite & Building Complex Separating Pedestrians and Vehicles Speed Lighting Parking Loading Areas Protecting Structures Vehicle Handling Traffic Routes Module 05: Vehicle Signaling This Module covers the following topics: The Importance of Proper Signalling Hand Signals Standard Coded Signals Hand Signaling Devices Module 06: Reversing Vehicles This Module covers the following topics: Role of Banksmen in Reversing Vehicles Safe Practices for Assisting Reversing Vehicles Other Reversing Techniques Minimising Reversing Risks Module 07: Health and Safety This Module covers the following topics: Pedestrian and Vehicle Separation Signaler Safety High Visibility Personal Protective Equipment Legislation and the Safe Use of Vehicles in Construction What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD Upon finishing the Bundle Courses, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the package and expand your professional skillset! Requirements The Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path This Bundle is ideal for those about to assume the role of a Traffic Marshal or a job that holds similar responsibilities. It also covers the following careers and roles: Security Officer Construction Site Worker Health and Safety Officer Transport Officer Certificates Certificate of completion Digital certificate - Included

Traffic Marshal Diploma Course
Delivered Online On Demand3 weeks
£119

Diploma in Niche Marketing and Branding

4.3(43)

By John Academy

Turn that pocket-change into a large stack of cash Are you tired of not being able to market your products the right way? Facing problems to set yourself apart from competitors? Then this course is definitely for you. Niche market is defined as a seller's ability to promote and sell a product or services to consumers. Through this course you will definitely learn to do all of this, and much more. Learn to manipulate the market requirement to suit your needs. You will get an elaborate explanation on Micro Niche and Niche Marketing. Explore how to use keywords and back links in order to build quality Micro Niche Websites and market your products. Another fact that remains is you are not the only person in the market who seeks out opportunities. And that is why you must separate your brand from the rest, which you can learn in the later part of this course. Also see how to use social media and videos to spread your brand all over. After all of these facts, I know you would definitely want to take this course, so get a move on now. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Niche Marketing and Branding Introduction 00:30:00 What is Niche Market? 00:30:00 Benefits of Micro Niche and Niche Marketing 00:30:00 Difference Between Niche Marketing And Mass Marketing 00:30:00 Micro Niche Marketing 00:30:00 How to build Quality Micro Niche Websites to Earn More 00:30:00 Using Keywords 00:03:00 Using Backlinks 00:15:00 How can you Make Money out of Micro Niche Websites? 01:00:00 How Can you Promote Your Brand Through Micro Niche Marketing 01:00:00 Types of Micro Niche Software 00:30:00 Micro Niche Finder 00:30:00 Benefits of Using Micro Niche Finder 00:30:00 Why is it a Bad Idea to target a Single Keyword 00:30:00 Conclusion 00:15:00 Branding Niche What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - Diploma in Niche Marketing and Branding 00:20:00 Final Exam Final Exam - Diploma in Niche Marketing and Branding 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Niche Marketing and Branding
Delivered Online On Demand14 hours 13 minutes
£21

Administrative Assistant Training Course

4.7(160)

By Janets

Through this Administrative Assistant Training Course course, learn the required knowledge and training to manage office administration. This course includes admin support, administrative management, customer relations & dealings, professional telephone receptionist skills and much more. This course is a complete guide for you with all required skills of a professional administrator. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Administrative Assistant Training Course Module 1: Introduction to Admin Support Assistant 00:17:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Business Etiquette 00:19:00 Module 5: Mail Services and Shipping 00:34:00 Module 6: Travel Arrangements 00:25:00 Module 7: Organising Meeting and Conferences 00:25:00 Module 8: Diary Management and Note taking 00:21:00 Module 9: Time Management 00:35:00 Module 10: Record Keeping and Filing Systems 00:30:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:25:00 Module 13: Communication Skills 00:27:00 Module 14: Customer Service 00:18:00 Module 15: Effective Planning and Scheduling 00:48:00 Module 16: Invoicing/Petty Cash 00:27:00 Mock Exam Mock Exam - Administrative Assistant Training 00:20:00 Final Exam Final Exam - Administrative Assistant Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Administrative Assistant Training Course
Delivered Online On Demand8 hours 6 minutes
£25

Chainsaw Safety Training

5.0(1)

By Course Gate

Enhance your forestry skills with our Chainsaw Safety Training course. Learn essential techniques, safety measures, and equipment operation for efficient and secure chainsaw handling in forestry and landscaping environments.

Chainsaw Safety Training
Delivered Online On Demand1 hour 35 minutes
£11.99

Waiter Training Course

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Waiter Training Course
Delivered Online On Demand1 hour
£12