2678 Customer Service courses

Master cash flow management with Microsoft Excel in our comprehensive course. Learn internal controls, cash receipts and disbursements management, bank reconciliations, petty cash handling, and more. Ideal for professionals seeking to enhance their financial management skills using Excel.

Learn advanced nail and skin care techniques with our Beauty Technician: Manicure & Pedicure course. Become skilled in addressing issues like cracking and infections, and earn your CPD certificate. Open up career opportunities as a Nail Technician, Nail Artist, Beauty Therapist, or Salon Manager. Begin your journey to professional success today!

Course Overview If you want to create a strong impression on people's minds, a well-planned event is a perfect way for it. Learn the steps and techniques of event planning from this Event Planner Certification Course course and be able to plan fabulous events with those techniques. In this Event Planner Certification Course course, you will learn about event planning and management procedures. You will understand the pre-planning and post-planning measures, risk management, waste management, event design, catering services and guest invitation. This course will also improve your social media promotion skills to make your event even more successful.  The easily understandable and small digestible modules will assist you to understand and grasp the topics easily. This Event Planner Certification Course course is perfect for anyone who wants to learn about event planning and management. Learning Outcomes Learn the roles and responsibilities of an event planner Understand how to manage problems during planning Be able to use social media effectively during event planning Create different themes and promotions for your event Be able to provide exceptional catering for lunch and celebration Ensure responsible waste management Learn about the steps of establishing an event planning business Ensure security and safety for your event Be able to to plan different events based on their purpose and guest Who is this course for? This comprehensive Event Planner Certification Course will teach you all the necessary skills and steps of event planning. This course is perfect for students of all ages. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Event Planner Certification Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Event Planners Event Managers Organizers Team Managers Customer Service Executives Catering Business Owners Security Professionals Organizational Planners Business Owners Executives Entrepreneurs Module 01: Introduction to Event Management Introduction to Event Management 00:26:00 Module 02: Role of an Event Planner Role of an Event Planner 00:33:00 Module 03: Event Classification Event Classification 00:30:00 Module 04: Events and Clients Events and Clients 00:20:00 Module 05: Steps to Plan an Event Steps to Plan an Event 00:29:00 Module 06: Invitation to the Event Invitation to the Event 00:27:00 Module 07: Event Marketing Event Marketing 00:33:00 Module 08: Catering at Events Catering at Events 00:24:00 Module 09: Event Decorations Event Decorations 00:27:00 Module 10: Cleaning and Waste Disposal Cleaning and Waste Disposal 00:22:00 Module 11: Event Security Event Security 00:18:00 Module 12: Developing an Event Planning Business Developing an Event Planning Business 00:25:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Master medical transcription with our comprehensive diploma course. Learn terminology, interpretation, formatting, and compliance. Ideal for aspiring transcriptionists and healthcare professionals. Enrol now!

Explore the essentials of European Medical Device Regulations (EU MDR) with our comprehensive course. Gain insights into regulatory requirements, quality systems, and reporting protocols to ensure compliance in the healthcare industry.

Master advanced Excel skills and boost your career with our Microsoft Excel Advanced Diploma Course. Gain proficiency in data analysis, understand advanced features, and develop practical expertise.

Learn the fundamentals of Blender software, explore techniques for creating detailed 3D models, and master the process of rendering your creations. Whether you're a beginner or an experienced designer, this course will equip you with the skills needed to bring your characters to life in the digital world.

Master the art of project planning with our Dynamic Excel Gantt Chart and Timelines course. Learn to create and manage dynamic Gantt charts and timelines. Ideal for project managers, data analysts, and business professionals. Enrol today!

Overview of Telesales Executive Training Learn the golden rules to maintain strong relationships with customers and close deals over the phone by taking this Telesales Executive Training.  This Telesales Executive Training will teach you the telesales strategies to boost your sales. The course will introduce you to the skills and responsibilities expected of a telesales executive. Then, it will take you through the best practices for lead generation and sales presentation techniques to close more deals. From the easy-to-follow modules, you'll also learn how to make the perfect telesales pitch for your services and make a high volume of outbound calls to prospective customers. Finally, you'll explore the steps to handle demanding clients over the phone. Course Preview Learning Outcomes Learn how to make calls to potential clients to generate sales. Understand how to deliver effective sales presentations Learn the telemarketing techniques to achieve your sales target Be able to maintain up-to-date and accurate records of customer interactions Learn good telephone etiquette to make a positive impression on customers Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Telesales Executive Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Telesales Executive Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certification After completing and passing the Telesales Executive Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ The Telesales Executive Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Telemarketer Customer Service Advisor Telesales Agent Telesales Executive Telesales Representative Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Managemen Sales Metrics and Performance Managemen 00:14:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Race towards a successful career in freelancing and be your own boss Today, it is a very common sight to see thousands of highly talented people fight over one job. Maybe you are one of them? Struggling to find work even though you have the necessary skills? Well, why go through all that trouble just to be feel rejected? With the era of the internet steam rolling anything in its path, it is a great idea to become a freelancer, make your own product and outsource them. You will not only be able to utilize your skills but furthermore, you have the ability to be your own boss. All of this can be learned through this diploma course in freelancing and outsourcing. In this course, you will be introduced to the world of freelancing and learn about different types of content writing. You will learn to utilize your creativeness and specialized skills to create innovative products. You will find out about the different avenues a freelancer could take, from taking on simple tasks such as article writing or copywriting to more complicated tasks like programming or coding. So stop wasting time and don't let this opportunity ponder away, get this course today. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Freelancing Overview 00:15:00 Setting Up Shop 00:15:00 Getting Started 00:30:00 Finding and Securing Work 00:30:00 Avoiding Freelance Scams 00:30:00 Building Your Client List 00:30:00 Defining Price Structure 00:30:00 Winning the Bidding War 00:30:00 Putting It All Together 00:15:00 Conclusion 00:15:00 Outsourcing WHY WOULD YOU OUTSOURCE? 00:15:00 DECIDING WHAT TO OUTSOURCE 00:30:00 FINDING CONTENT WRITERS 00:30:00 GRAPHIC DESIGNERS, WEBSITE DESIGNERS, ETC 00:30:00 CODERS AND PROGRAMMERS 01:00:00 VIRTUAL ASSISTANTS AND CUSTOMER SERVICE 00:30:00 OUTSOURCING SEO & PROMOTION 00:15:00 FREELANCE SITES AND HOW THEY WORK 01:00:00 OUTSOURCING ISSUES 00:30:00 Mock Exam Mock Exam- Diploma in Freelancing and Outsourcing 00:30:00 Final Exam Final Exam- Diploma in Freelancing and Outsourcing 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00